(800) 558-0653

Home Instead - Kailua, HI

970 N Kalaheo Ave, Kailua, HI 96734

(800) 558-0653

Verified Partner


(9 reviews)

Offers Home Care

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Reviews of Home Instead - Kailua, HI in Kailua, Hawaii


(9 reviews)

    Paula Cares


    January 8, 2023


    January 8, 2023 We knew as soon as we met Ariana in September 2021 that she would be an ideal fit for our loved one. Always on time, kind, considerate, and productive, it is like a match made in heaven. Her ability to remain calm and understanding throughout our loved one's various states of mental, physical, and emotional needs is a testimony to her strong character and training with Home Instead. We also trust Ariana to perform various tasks, from driving, medical appointments, family correspondence, meal planning and preparation, cleaning, garden tending, shopping, and caring for many aspects of the home. She is punctual and leaves clear records in the notebook. Thank you, Home Instead, for Ariana. We feel blessed with much-needed peace of mind for our loved one in her care. Paula L. Mantel Longtime Friend and Supporter

    Donna O P


    December 5, 2022

    I am a current client of this provider

    Jodi and Kelsey from Home Instead in Kailua, Hawaii are awesome! They treat my mom like family. I live around a block and a half away from Windward Mall so when the weather permits, they’ll push my mom in a wheelchair to the mall. I really appreciate their constant efforts to make my mom feel comfortable and entertained.

    Steve Hinton


    February 1, 2022

    I am a current client of this provider

    Without the professional staff and wonderful CAREgivers at Home Instead the challenge of having my 91-year-old mom age in place at home would be overwhelming. Margie is tops, taking care of light housekeeping and meal preparation with ease and humor. She is a loving companion for Mom as well! Thanks Home Instead!

    Wendy Chang


    January 17, 2022

    I am a current client of this provider

    Home Instead Senior Care has been a God send for our family. Patti has been so amazing and such a tremendous blessing. I can tell that she truly cares about my father, she's not just simply doing a job - I feel like she's treating my father like her own family. She takes him to pick up lunch, for walks, she purchased house slippers for him because she noticed his had holes in them, and she's started taking him to his doctor's appointments when she can and that has helped us SO much! In the very beginning, my father, who has dementia, was very against having someone come into his house and he kept telling us we were "wasting our money". But, now I can tell that he trusts her and even looks forward to when he knows she's coming. Thank you Patti for caring for our father and giving us peace of mind that someone so kind and compassionate is caring for our father while we're at work.



    January 13, 2022

    I am a current client of this provider

    I was very reluctant to try a senior care program for my mother as I wasn't sure how comfortable she would be or how I would feel having to have someone else care for her. Home instead Kailua exceeded my expectations and made the process of transitioning the care Of my mother by myself to someone else seamless. Every interaction I had with all the people I've encountered at Homestead was compassionate and professional. The initial greeting from Alex instilled confidence in those that will be be providing the care. Nizzq the supervisor of the caregivers explained exactly what was going to happen and took the time to alleviate any fears i may have had. We had wonderful care from all of the caregivers assigned to my mom however I would like to make a special note about Ariana and Ashlee who managed to get my mom to do more for herself and inquired with me about household chores that they could do. When I came home from work my house was sparkling and my mom was happy.

    Susan Murman


    September 27, 2021

    I am a past client of this provider

    My caregiver was more family than worker, she took care of everything, always on time, never complained or misused time. Home Instead office always called me if there was a schedule change or if my helper was out and offered a replacement for the day. Everybody is so caring and kind, they are easy to trust.



    January 18, 2019

    I am a past client of this provider

    Home Instead took care of my mom. Their staff provided help with meals, dressing, and other activities of daily living. The intake process was straightforward, simple, and well-explained. Schedulers did their utmost to ensure a match between the caregivers and our family's needs. Schedulers, supervisors, and managers were very accessible and responsive to questions and concerns. Every caregiver was on time, polite, and helpful. When my mom's condition changed and she needed to have consistent staffing, Home Instead MADE IT HAPPEN! This company has the client's best interest in mind and is truly amazing! As an acute care RN, my expectations are high and Home Instead met them.


    September 26, 2016

    I am a past client of this provider

    Caregivers provided to care for Mom were compassionate and reliable. Butch and Kyle (office) bent over backward to accommodate Mom's 24/7 shifts. They were very kind, efficient AND proactive in every single communication with our family.



    October 30, 2015

    I am a past client of this provider

    Home Instead was nice to work with. Before we hired them, Butch came over to the house. He met my mom and looked at our house to check on it because they were actually checking mobility; I guess some houses are too messy or too cluttered. We went over their provided services, and he asked what we really needed. Mostly what I needed was somebody to help my mom in the shower while taking a bath. He made it easy for me to look at the schedule. He checked the bathroom to make sure that it was OK. They were really good. It only used them for about a month, but that whole month went pretty smoothly. The administrator or the director was very good about following up. He called and asked if we will continue the service.

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    Services and Amenities of Home Instead - Kailua, HI in Kailua, Hawaii

    Agency Type

    • Full Service Agency
    • Agency Extra: Each Home Instead franchise office is independently owned and operated.

    Range of services

    • Companion Care
    • Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Home Instead - Kailua, HI in Kailua, Hawaii

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.


    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.


    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

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