Right at Home Pearl City, HI

Offers Home Care

31 Reviews
Call (808) 793-4706
Right at Home Pearl City, HI (808) 793-4706
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Reviews of Right at Home Pearl City, HI

31 Reviews Write a review

Home Care Reviews for Right at Home Pearl City, HI

February 19, 2021

By Susan T_10

I am a current client of this provider

The caregiver that comes is awesome. She is almost like family now. She treats my mom with so much respect and compassion. Right now because of the pandemic it works out fine. I truly appreciate them. DJ will always get back to me within less than 24 hours. Whatever problems we have he will fix 99.9% of the time.

January 08, 2021

By Catherine R_6

I am a current client of this provider

I am confident that the care being provided is positive for my family member. I would recommend this company because the caregiver is phenomenal.

January 08, 2021

By Robert L_22

I am a past client of this provider

They personalized his situation, which we loved. They were fantastic! I liked their communication.

December 08, 2020

By Anonymous_4374

I am a past client of this provider

When they showed up, it made it easier. They just sent me people that could lift me out of bed, which is what I needed. They couldn't provide the continuous care I needed. It caused me a lot of stress wondering who was going to show up. They couldn't guarantee the same person. It stressed the caregivers out too.

Provider Response

Aloha, first let us thank you for taking the time to provide your feedback. We are sorry to see that you were unsatisfied with the services you were provided. We strive to offer excellent care to all our kupuna and if you feel you received anything less we would like to make it right. Please contact us at so that we can look into this further. Mahalo and have a great day!

November 12, 2020

By Frances M_15

I am a past client of this provider

We needed the services for three days when Frances came out of the hospital, and they were a great help in dealing with her pain. It helped me because I was unsure how to help my mom and they were wonderful at doing what was needed for her. Right at Home was very good for us, but in the three days that we had them, they sent three different caregivers. I know it was rushed, but it would have been better to just have one caregiver.

November 12, 2020

By Geraldine K_1

I am a current client of this provider

They watch her so I can play golf. I like how flexible they are with taking care of my wife.

January 15, 2020

By Ivy R

I am a current client of this provider

I work full time, so having this caregiver makes us feel more at ease. I would recommend them because the caregiver that stays with us is very skilled, caring and loving. The residents feel very comfortable with her.

December 18, 2019

By Sam K_4

I am a current client of this provider

The caregivers shouldn't call out. They could improve on their consistency because sometimes they don't always have enough people to cover for us. However, we've dealt with other agencies, and Right at Home is the best because of the owner, DJ.

October 10, 2019

By Daniel W_3

I am a current client of this provider

They need to have the same caregivers all the time. They need consistency and predictability.

September 11, 2019

By Patrick O

I am a current client of this provider

They've given us quality service with a reliable product. They are very dependable. They sent us outstanding people.

September 06, 2019

By Joe P_5

I am a current client of this provider

They help the most by being compassionate, caring, and professional. I like that they provide the care that you need.

August 12, 2019

By Lloyd R_2

I am a current client of this provider

It frees us up for the day during those hours. We can do what we need to do without having to be there. They are very well organized and professional.

August 12, 2019

By Anonymous_2279

I am a current client of this provider

Our experiences have been mixed with different caregivers. Some have been great, and some have been terrible. The person who runs it is a very caring person, and he really goes the extra mile to make sure that whatever needs to get done gets done.

July 10, 2019

By Debra H_3

I am a current client of this provider

His health has gotten better because he wasn't eating when he was alone. He is now eating and has gained weight which is wonderful, and he is taking his medication on a regular basis. I like that they are flexible with the scheduling and that they go with the need of the clients.

June 25, 2019

By Danny S_2

I am a current client of this provider

My wife works two jobs. I'm retired, and because of the type of insurance she has, she can't have family members take care of our loved one. We hired Right at Home, so she wouldn't lost her total insurance coverage, and we like the performance of Right at Home. So far, everybody has been okay, personnel has been great, and I really like the way the owner presents himself. I liked that he introduced the caregivers to us.

March 21, 2019

By Susan

I am a current client of this provider

We hired Right at Home serving Aiea, and I love it because they're good. Their caregivers are very good. They provide physical therapy, they do mom's massage, they feed her, take her to RNs, take her to her doctor's appointments, they also help her clean up the house a little bit. They would take her to whatever she needs to do and cook for her sometimes, they provide companionship and also help mom with her paperwork. We have the same person every day. I just hope that long-term insurance will help cover for the payment.

January 10, 2019

By Diane M_14

I am a past client of this provider

She cleaned, shopped, and cared for me. The caregiver was an amazing person.

December 08, 2018

By Harold A_1

I am a current client of this provider

He enjoys it. He was having a lot of issues, but has improved a lot in the 2 years she has been here. We have a great caregiver that it seems they hired just for us. She has been with us over 2 years and is a good friend to my dad. If she is not available, they bring someone else in. With anyone new, the managers will introduce us to them.

November 07, 2018

By Donald S_2

I am a past client of this provider

It was immeasurable. I am a completely disabled veteran and they would help me out with all of the housework, that was a big load off my back. Everybody was professional and did what they were supposed to do.

October 11, 2018

By Edwin H_1

I am a current client of this provider

It's a big help because I can't lift my husband out of bed. They are on time and reliable.

September 27, 2018

By Linda V_1

I am a current client of this provider

Things that I don't like to do, they do for me. That makes life easier. They are on time. They do everything they say they are going to do. They are nice and personable.

August 13, 2018

By Anonymous

I am a current client of this provider

I had various workers come here and everyday everyone was new. Some of the workers are very good and very helpful, and others, like in any situation, just came to work. Right now, I don't need the help as I did previously when I first contacted them. At that time, they had some gaps and openings that they couldn't fill, and that was the biggest problem I had.

August 13, 2018

By Anonymous

I am a current client of this provider

They help remind me to take my medication before I go to bed. They wash the dishes and bring me water to help me clear my throat. For a few months now, they have been changing the caregivers and whenever we like someone, they just leave. I would like more consistency in our caregivers.
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About Right at Home Pearl City, HI

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

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Right at Home Pearl City, HI

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