BrightStar Care Marietta

They've have a positive impact on the client's life by taking good care of her. I like BrightStar Care because they are knowledgeable.

They have been helpful in giving me a break in having to shower my husband, making the bed, and other things like that. I've had 3 or 4 caretakers, and every one so far has been great.

She was exceptional and made a difference in everything for my son. The nurse was exceptional in the care delivered.

Some caregivers needed to be told what to do and some knew exactly what to do. A lot of caregivers liked to play on their phone. They sent us someone when we needed them.

The caregiver had an upbeat nature. They were the only provider that would take cash payments. They were willing to try to provide service.

I think it was very helpful. They helped me the most by positive, uplifting, and made me go to physical therapy. I like that they were very helpful, and they were there for me when I needed them.

There's not a lot of communication between the company and the family. I wish they had more reliable caregivers. It's a good service, especially for someone who is not as needy as my mom. I feel like I need more help, because my mom has declined.

He waits for Lauren to come over. He is crazy about her. I have referred people to them already. I would say that they are very compassionate and focused on the people they are caring for.

They have provided us peace of mine and rest. I like that their people are caring.

They help her with anything that she needs. The CNA's they provide can give a lot or a little assistance, depending on her need. They are easy to work with and to communicate with.

They help with bathing. They send quality workers and keep in contact with us.

I would like them to get him dressed every day and out of bed more. I would like them to do a little more light house keeping.

For my mother they are critical. She wouldn't be able to function without the caregiver. They are responsive. They show up when they say they are going to. The vast majority of the caregivers have been friendly.

They should be more consistent. Consistency is very important to my wife. They could improve the consistency of the CNAs they send by here.

They have helped me the most by helping me shower. I would tell a friend that they are very professional.

The client is 90. The caregivers make her comfortable. She is happy and she appreciates them. When she is happy, I am happy. The caregivers have been excellent. They are high quality employees. I have gotten to know them.

They make it easy for me and they come and check in on me. I like that everyone is so friendly and professional.

They helped him with is daily tasks. They could have had consistency in being able to staff him properly.

We were doing it all by ourselves before. Even them just sitting with her helped us. The CNA's were fabulous, but the administration came to the door a couple times without wearing masks. I shouldn't have to tell them to wear them.

They help me with my personal things. They let me do things independently. The people are good. I've been with them for years.

They have provided great caregivers to help me. I like most of the caregivers.

She explains everything thoroughly. They have quality because she takes really good care of me. The quality of her work is outstanding.

It allows her to stay in her home. I like the ease of connecting with the staff. They seem genuinely concerned about our family needs and my mom's needs. They always arrange appropriate coverage and care to give.

The nurses know what they are talking about. They could stick to the time schedule.

They help me some activities of my daily activities. I like that the office people know their job and are very friendly and professional.

They need to lower the price so that I can afford them. Every time the regular person cannot come they send someone else.

It was stressful for Daisy because she couldn't get comfortable with them. The agency could not provide one dedicated person every day. We needed someone consistent due to COVID-19, and they brought in new ladies every time.

They help him to shower and cook. I am very happy with the caregiver that we have now.

They come over in the mornings, prepare my breakfast, and do some cleaning. They provide the request on-time and by professional people.

It was helpful because they offered home services. I liked the flexibility.

It didn't severely affect my life because it did not last long. It wasn't positive or negative. They could have found a good match to improve.

I don't think that everyone follows the start up. I like the support staff and the CNAs have been very nice.

I don't know what I would do without the services. They have good communication and everyone has been very polite and easy to work with.

They made me breakfast. They spoke English with me.

I have problems myself, but I am able to care for myself so what he did for my husband relieved my burden. The BrightStar I connected with originally ended up getting taken over by the master company so they closed it. The lady took over the Marietta company so we made a contract with her and she seemed to be in charge, but I had little experience with her.

They help the most by being very engaged with her. They can be a little better with having more consistency with the nurses.

Everybody they have sent has been pleasant. I don't drive anymore, so it makes it easier having someone to drive. I wish they had more people because when my caregiver can't come they can't always find a substitute.

They could have sent more qualified people. The people they were sending just didn't show up or care for me.

They could have been more helpful by doing what they came here to do instead of being on their phone and getting comfortable watching TV. They really need to get sufficient staff before they enroll a new client. They need to have dependable people.

I can stay by myself without them but they make it easier for me to rest. I like the people who come over here. They are all very well informed and very nice.

I like that she takes care of me by cooking for me and bandaging my sores. I appreciate that the caregiver is on time and very kind and courteous.

They complained about the work that was done. They worked, they could have changed the way they did the job.

They take care of him. They do what he needs. I like that their caregivers are qualified, show up on time, and tell you ahead of time if they're taking a day off. They find another one to fill in.

They help the most by doing the laundry and mainly being with my husband. They really focus on being with him and staying with him the whole day and supporting him in his needs. They deliver, they are reliable, and people have shown up every day except one. Overall, they are doing a great job.

They helped me give my loved one the quality care that he needed. They treated my loved one very well, and the caregivers were great.

They are here on time. They do what they are supposed to do. I like the caregivers.

They care for my mother-in-law and consider what help we need. They make sure we are doing what we need to be doing. They are really good at communicating and are extremely helpful at that location. They make sure we know what we need to be doing and help us to understand what kind of care she might need.

They could give me a permanent person at a consistent time. They could have consistency and no more lack of communication. I always get a different person.

I wouldn’t use this company again. They came out to take care of my mother in law. The CNA came out without having a plan of care so my sister in law had to go over it again. Then the CNA proceeded to go into my mother in law room where she just sat there on her phone never once checking her. My sister in law went to the store and came back a hour later. She asked the young lady how did her mom do and her response was she was fine she slept the whole time. Then the CNA says to my sister in law that her urine smelled very strong does it always smell that way. My sister in law was shocked because my mother in law is always clean. She asked the CNA if she checked her and she no that she didn’t so she left my mother sitting in urine for that whole hour. I can’t imagine what happens to people who do not have their family around. We canceled the service right away. They should be shut down. They only want the money they do not care about the patient. Beware of this company.

I called them in an emergency situation, and they came and started the services right away. They went above and beyond. They were phenomenal. I like that they were responsive and professional. The staff was kind, and I didn't have to worry.

She isn't upset with anyone, so I guess it is okay. It seems like everyone is trying to keep her happy. They are attentive to my wife and she gets taken care of. They look like they are doing a good job.

Some of the things that BrightStar allows me to do, I couldn't do otherwise. I recommend to other seniors that when they get to a place where they need hands-on care or help with things, BrightStar would be a good place to use.

I like the way that they give him his baths and takes away a lot of pain from him. Right now, they do good work.

She helped her get a bath and get ready for the days. My mother liked them once she got used to them. They did great with her.

It was hard having someone else living in our house, but it was needed. It definitely took care of us while my mother was going through her final days. They're very conscientious and went above and beyond to make sure the entire family was taken care of.

She comes in, changes the bed, and gives her a bath. They are providing the same person to take care of my wife each week.

I don't have to worry about my loved one's well being. It is seamless. They come in and do what they need to do, and I don't have any issues. The person that I call is able to get me the right person when I need it.

I look forward to the one day a week they come, because I know what I need to get done will get done. Everything I need to get done is getting done, and the quality of the work they do is to my satisfaction.

They have met my clinical needs with professionalism and friendliness. They are responsive, knowledgeable, and empathetic.

They have made my life easier because it's been a blessing. They are prompt and efficient.

She comes in, does a great job, and is very caring. I would tell a friend that I love my nurse.

They provide us a chance to take care of the things we have to do and not have to be with her. I like the quality of the caregiver.

We are working out the kinks still. Over time, I think it will be better. Their scheduling is pretty rocky and the communication is not awesome.

It gave me comfort to know that there was someone with my mom. I didn't have to worry about going over to check on her. There was one day the caregiver did not show up.

They have cared for my husband. I like their caregivers. They are willing to do the work.

It gives me a break from taking care of my mom. We never know who's going to be coming. It's always different caregivers.

They haven't made a difference, but have done more at making him feel comfortable doing his day-to-day things. I like their communication, willingness to help, how they and try to find fill in aides when someone can't be there.

They are there with her and help her get up and go to the bathroom. They are dependable, compassionate, and they meet my mother's needs.

They allow me to do other things without having to worry. I can go to work, run errands, and do other necessary things for my mom. I like the caregiver that we have from BrightStar Care. My mother is elderly, and the caregiver is very patient in the way she interacts with her.

BrightStar Care frees me from having to take my wife on errands such as doctors appointments. I like that BrightStar Care is very dependable.

The caregivers could be more punctual. I think BrightStar is great and we have had them for a number of months now. I don't have anything that is outstanding. They come in and get the job done, but there are issues that could be better. They have been helpful.

Everyone that has come to my house is very kind and helpful. They are willing to help me. They listen to what I say and they help me do what I need to be done.

They are quick at getting a caregiver out to help. They helped her by making sure that she was eating and taking her medicine.

BrightStar Care has been extremely responsive to my needs. When I was trying to start their second engagement, they initially thought they couldn't provide staff, which was upsetting to me, but when they realized that, they went to extraordinary lengths to find someone for me. My father lives in a different state and with his mobility issues, I didn't feel that I could return home until we had someone to look out after his safety. I feel he is in good hands so I don't have to worry.

My caregiver was compassionate and listened to me. She was very adept to helping me with medications. It came to the point where I really didn't need care anymore.

They have good people that work for them and they are professional. It helped me to move forward instead of backwards, so things didn't pile up around here.

The quality of the caregiver that comes to take care of me is outstanding. I had one small issue with the company, but it was quickly resolved. Since my caregivers have been coming to give me my medication, I haven't been sick at all. They have helped me be well enough to take care of my husband. The caregiver absolutely expands my house with her personality and care.

BrightStar Care's caregivers are excellent and they go through a lot to make sure the caregivers are matched well with clients. They go above and beyond. BrightStar Care took a load off of me because they took care of my mom. They took her to doctor appointments too.

I think they could do better by having nurses that can do more to help a person. I need wound care and it is hard to get the nurses certified. My life has been easier because I know that I have to get regular blood work and if they did not do it I would have to go to a doctor to do it.

I had a caretaker that was really great that helped me out a lot. I actually had an eye doctor appointment where I was pretty blind afterwards. It was nice having someone help me walk and stuff.

BrightStar Care has an efficient office, and they try to do their best for their customers. They have very helpful caregivers. I don't drive anymore so I receive transportation services from BrightStar Care. Most of the caregivers I have are very good.

I had to essentially train the caregivers. It was like having a stranger come in the house every other day, so it was not a very pleasant experience.

BrightStar Care employs fantastic people. They're very compassionate and good listeners. They listen to everything we have to say. They give us suggestions for how to improve things and improve my loved's quality of life. BrightStar Care's services have been a massive impact for good. They have given my dad back his dignity and ability to live by himself. It's a dramatic improvement in his quality of life.

The caregivers were very professional and on time to my home. I had the caregiver to prepare the meals and so I didn't have to worry.

BrightStar Care is very dependable. They don't leave me hanging. BrightStar Care helps the most by making it easier on me; I don't have to worry about my mom.

BrightStar Care has just done a good job for me. My mother would be in a nursing home if BrightStar Care was not here!

The caregivers they sent from BrightStar Care were always very nice, sweet, attentive, and companions to my mother. They are always there to help. BrightStar Care took a lot of pressure off of me. I knew I could turn my mother over to them and that they were responsible for her.

I would recommend BrightStar Care because they work to make sure that they have someone in place that can assist with our needs as they have arisen. The services from BrightStar Care have been helpful and have allowed us to maintain the structure of our daily lives as well as possible.

BrightStar Care is a good, trustworthy company. BrightStar Care has freed up my time and helped with my mother's needs.

My Dad has had in-home care for several years as he has become less and less able to do things for himself like cooking and dressing. He has low vision from glaucoma and macular degeneration as well as moderate Alzheimer's. I searched home help agencies and liked what others said about Brightstar which has franchises in many areas. I interviewed the owner and the person who assigns caregivers, a former registered nurse in this franchise, and was very impressed with her manner both with me and my Dad, and her thoroughness. The price in my area was $16 per hour with no minimum number of hours per day or week. What's useful to know is that the more hours you need, the more likely you are to get the best caregivers and keep them. Although we did not have anyone who was unqualified, some were better fits for my Dad's needs than others, especially in cultural background and temperament. Don't be shy about telling the agency you'd like to try someone else if you're not entirely happy. We tried 5 or 6 caregivers before settling on 2, one for weekdays and one for weekends. I now use them for fill-in because I've hired a full-time caregiver who works directly for us.