They keep in touch when I have help coming.
They help they provided have been good people, its just the area my parents live in there aren't many caregivers in that area.
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Reviews of BrightStar Care of Athens / Greensboro
Home Care Reviews for BrightStar Care of Athens / Greensboro
January 14, 2021
I am a current client of this provider
December 17, 2020
I am a current client of this provider
They help me in and out of the shower.
My caregiver is excellent and I am very pleased with her.
November 21, 2020
I am a current client of this provider
They are on time and call before they come.
I like that they are really personable and the nurses are very efficient. They send cards at Christmas and your birthday.
November 10, 2020
I am a current client of this provider
It keeps us from having to be tied down. They can just keep the schedules complete. I understand it is hard with COVID and it has gotten a bit better.
There have been a little bit of mix up. There have been issues with scheduling. Now it has been straightened out and we haven't had any issues.
October 27, 2020
I am a past client of this provider
They could have had higher quality caregivers.
They needed to have better communication.
October 22, 2020
I am a current client of this provider
She is very helpful when she is here. She is only here 8 hours a week.They are very responsive.
They are very easy to communicate with.
June 09, 2020
I am a past client of this provider
They could communicate better between the staff and myself.
There were some miscommunication problems about the care that he was supposed to be receiving. He is only supposed to go walking with the nurse once a week.
May 12, 2020
I am a current client of this provider
She helps him with his bath, laundry, and his morning and lunch meals. She takes him out places.
The caregiver meets his needs. He likes to go because he is an active person. She is willing to take him out places.
March 23, 2020
I am a current client of this provider
They could help me more by doing more related things such as helping me around the house.
I would like to have the one good worker permanently.
March 12, 2020
I am a current client of this provider
It gives me a sense of relief that my mom is being taken care of when I am not around.
They keep me abreast as to who is coming. They alert me immediately about problems.
March 10, 2020
I am a current client of this provider
They work around my schedule.
I like that they're very good at communication.
February 20, 2020
I am a past client of this provider
The first half was excellent, but they devolved because they didn't communicate, and the caregivers would leave early.
They could have communicated more.
February 18, 2020
I am a current client of this provider
They are very caring and helpful.
They seem to be short handed with help. It seems like they don't have enough help to go around.
January 21, 2020
I am a past client of this provider
They listened to what we wanted and provided it.
They were very personal.
January 13, 2020
I am a current client of this provider
The caregiver took a lot off of me, because I had to do a lot for Pam before, and now the caregiver does everything.
The services are very good because I like how they take care of my daughter. It helps us out a whole lot.
December 10, 2019
I am a current client of this provider
They make his life easier by providing quality nursing care.
They help me in a crisis. They respond quickly and handle it professionally.
October 23, 2019
I am a past client of this provider
It helped a lot because my brother and I still work, and someone needed to be there for my dad.
It was a last-minute thing when it happened, and they sent very good people. The care was great with my dad.
October 21, 2019
I am a past client of this provider
They made sure she did not fall.
They were very professional and caring.
October 11, 2019
I am a current client of this provider
They have helped the most by keeping him dry and clean.
We have liked the caregivers because they have had good reliability, and they know what they are doing.
September 20, 2019
I am a past client of this provider
They were punctual and caring.
I like that the aide they sent was highly qualified.
September 09, 2019
I am a past client of this provider
It is hard, but the quality of the caregiver should be better. She was very nice. She was sometimes late.
They were responsive, and they got someone out quickly. They seem like a family run business, and they are attentive to my specific situation.
August 02, 2019
I am a current client of this provider
My nurse has been so accommodating to me.
My nurse is really nice and answers all of my questions. She found out I was allergic to a certain food and made it her duty to get me something else.
July 15, 2019
I am a current client of this provider
They work very hard to meet my needs. I'm a tired old man and don't have anything to rate them against.
They are responsive to me.
July 09, 2019
I am a past client of this provider
They gave me more time to do things that I needed to be doing at home.
There could have been more continuity. There were several times that I would have a worker for a day or two at a time.
June 21, 2019
I am a current client of this provider
I'm able to comfortably leave my husband alone with the caregiver and go run errands.
The people they have are dedicated to showing up and doing their jobs.
June 07, 2019
I am a current client of this provider
More than anything, they are caring for both my mother-in-law and father-in-law. They are both in hospice care.
The company has satisfied us with the people we have dealt with. from the owner down to the caregivers. We have 24 hour care so we have had a lot of great care.
May 21, 2019
I am a past client of this provider
There was a nurse who knew my wife and had previously worked with my wife at the hospital, and he was a super nice guy. I have a lot in common with Tim. They were good, but they just couldn't get things straightened out.
The person would leave early, and they would send people who had no training. Monday just got to be a time I dreaded.
May 02, 2019
I am a current client of this provider
They help the most with the convenience of them coming to our house, instead of having to go to Atlanta to have his injections.
The nurse is very dependable and personable with our son.
April 18, 2019
I am a current client of this provider
I do not have to constantly be there, and they are there for me.
They treat my loved one like their own loved one.
February 07, 2019
I am a current client of this provider
They can't improve anything of significance.
The main thing they could do differently would be to let us know ahead of time when a caregiver is going to be absent and have a replacement when the caregiver will be absent.
January 17, 2019
I am a past client of this provider
They allowed me to sleep while they were here.
I liked their professionalism when they came to interview me and their comforting care. They were understanding and helped me to get through a difficult time.
November 02, 2018
I am a current client of this provider
When they are here they are fine.
I have had a lot of problems with the people not showing up on time and finishing their shift.
October 19, 2018
I am a current client of this provider
They give me freedom to be able to get out.
The caregivers take care of my mom. They help her get out of her chair and bed. I'm not able to do that for her anymore, so it's nice to have them there.
September 20, 2018
I am a current client of this provider
It would be good if we could afford to have it more often.
They are on time and dependable.
August 09, 2018
I am a past client of this provider
It makes all the difference in the world. They allowed us to go get medications from the pharmacy, and it gave us a respite, just being able to rest and do things we needed. She actually passed away after a surgery, and my father-in-law didn't call BrightStar Care, and if he had, she probably wouldn't have passed.
They are easy to work with, they have a great staff, and they are knowledgeable.
July 05, 2018
I am a past client of this provider
They were vital when they were here because I was the one taking care of my loved one otherwise.
They need to have reliable staff. They didn't show up and we would find out in the morning that nobody would be coming.
April 04, 2018
I am a past client of this provider
They were loyal by always showing up to take care of my sister. I work myself, so it helped because they were there to take care of her rather than have me be there, which was a reliever for me.
March 28, 2018
I am a current client of this provider
The people that I have gotten from BrightStar Care are great and the caregiver that I have fits like a glove. She comes right in and knows what she needs to do. I cannot walk and the caregiver is able to take right over.
November 02, 2017
I am a current client of this provider
BrightStar Care gets my supplies and checks in on me frequently. They always call me back and resolve my problems. I don't have to go to the hospital to call the doctor. I can just call BrightStar Care. They know what is going on with me.
November 02, 2017
I am a past client of this provider
My husband is a large man. I did not get to meet the girl beforehand but she did not have enough strength to take care of my husband. She was watching him while he fell in the shower. I expected a lot more from BrightStar Care. I felt like the caregiver could have provided more conversation and time with my husband.
October 18, 2017
I am a current client of this provider
I would tell someone that BrightStar Care is well educated and trained on what to do. BrightStar Care does a good job. They make me feel comfortable, and they make me feel like somebody, rather than just working like they don't care about who I am.
October 03, 2017
I am a past client of this provider
BrightStar Care did everything I asked them to do and was a big help. BrightStar Care helped me lift and move the client.
About BrightStar Care of Athens / Greensboro
BrightStar Care of Athens / Greensboro is an in-home care provider serving Athens, Georgia and the surrounding area. BrightStar Care of Athens / Greensboro offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.
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