Companions & Homemakers Farmington, CT

Offers Home Care

8 Reviews
Call (800) 973-1841
Companions & Homemakers (800) 973-1841

Reviews of Companions & Homemakers

8 Reviews Write a review

Home Care Reviews for Companions & Homemakers

July 04, 2015

By Dissatisfied client

I interviewed this provider

This is the worst home care agency you could possibly imagine . As an RN, having worked in home care myself, I was appalled at the quality of care my loved one received at home. The caregivers were basically hired off the streets with no experience in caregiving at all. The worst employees, however , were the the schedulers. They were totally inept at their jobs. Frequently, no caregiver would show up with so many excuses made up by the schedulers. DO NOT use this agency. They do NOT care !!! The worst experience I have ever gone through regarding caregivers for my mother was this agency!!

May 14, 2013

By George26

I am a current client of this provider

The doctor chose Companions & Homemakers to take care of my dad. After his rehabilitation, he wanted to stay at his house so we did not move him to a facility. The caregivers were simply the best. I would give them an 11 on a 10-star rating.

June 28, 2012

By Buzzsmom

I am a current client of this provider

I did my research and the case managers were very supportive. They called within 24 hours which was very important. I brought my husband to the office; they gave their assessment and after the state gave their assessment as well. They also come every 6 months for a site assessment. They are a large company, almost 500 employees but they take care of their employees. They keep their caregiver 10 miles within the caregiver's home. They also give trainings. They were extremely supportive. His caregiver before was a young lady. She was okay, she kept him busy. She took him to the museum or the beach, and helped him with his artwork. But, she won't take my simple rules so we switched to another one. She's younger and things are going fine now. My husband is still functional; he does the dishes, cleans the house and does the vacuuming. He has early to mild dementia but his geriatric psychiatrist says he's doing really well now. If there's one thing that they could change it's their rule that we are not allowed to have the caregiver's contact number. This is understandable for liability reasons however; there were times that I freaked out during an emergency. I had to contact a third party just to reach them.

July 27, 2011

By Joey726

I am a past client of this provider

In-home care staff was uncredentialed. All you need is a driver's license. Huge turnover. In a 2 year period we had about 10 different caregivers. One was stealing. Others were late and never showed up. When we called into management, no one was accountable. It became a joke. All they could say was we are sorry. They have the front office set up to look like they have quality standards but it's a front. Try a different agency for you loved one.
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About Companions & Homemakers

Companions & Homemakers is a senior care agency in CT, providing in-home and long-term care and services for the elderly. Our services include: companions, homemakers, personal care attendants, live-in companions, Alzheimer's care companions, specialty care, and special events attendants.


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