Kindred at Home - Personal Home Care Assistance - Pleasant Hill, CA Pleasant Hill, CA

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27 Reviews
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Kindred at Home - Personal Home Care Assistance - Pleasant Hill, CA (800) 973-1841

Reviews of Kindred at Home - Personal Home Care Assistance - Pleasant Hill, CA

27 Reviews Write a review

Home Care Reviews for Kindred at Home - Personal Home Care Assistance - Pleasant Hill, CA

March 22, 2020

By JE

I am a current client of this provider

The experience with Kindred at Home has been pretty good. Most of the caregivers are good. One we asked to leave pretty quickly after she arrived and one I asked them to never send back, but other than that, I haven't been unhappy. Initially I was having caregivers three different shifts: 6 am to 2 pm, 2 pm to 10 pm, and 10 pm to 6 am. Then we decided we could probably get by without the 2 pm to 10 pm shift. Then a couple of weeks ago, we decided we can get by without the 6 am to 2 pm shift. They're very helpful but you almost feel like you have a guest in your house. It is difficult to go out with a friend because you have to take them with you. It is just better not to have anybody except from 10 pm to 6 am. That's when I really need the help the most. I'm fine with them.

March 15, 2020

By Lisa

I am a current client of this provider

My mom has done very well with Kindred at Home. They have been very nice to her. They have gotten very attached to her, and they are very kind to her. My mom has been very happy with them. They keep her safe through the night and they make sure she is alright. When she is moving around, they make sure that she doesn't fall. My mom doesn't like it when there are substitutes of course, but she has her regular ones that she is really happy with. The service is just fine. They're doing well.

March 07, 2020

By Cindy

I am a current client of this provider

It has been 3 and a half years now that we have been using Kindred at Home. It was both for my parents for the first three years, but my father passed away and now it is just for my mom. Kindred at Home is very good. We have had a couple of different caregivers but the one we have the longest, we have had her for three years now, and she is great. She happens to be a trained RN in the Philippines and of course she is living here now and she is just very good at what she does. It has been a very good experience. She is very reliable, she always comes, and she is very knowledgeable.

Provider Response

Thank you for sharing your experience. We appreciate you sharing your positive feedback with us.

March 04, 2020

By Raymond

I am a current client of this provider

I'm a veteran and Kindred at Home has been coming out for a year now. They are helping me out with bathing, with my feet, and mainly with my legs because I have really bad legs. They also help around the house and they help my wife because she is not in the best shape either. They come in for two hours a day, a total of 10 hours a week of service. Bernadette comes in for two days for three hours because she won't work a 2-hour shift. I wish she could but she can't. I could probably use one more day but it is best they can do right now. They do a very good job. I'm very comfortable with them. They're the most caring people I ever dealt with. They have a good attitude and they make you feel like they want to take care of you and that's the thing that is the most important. You don't feel like you're a nuisance. I wouldn't trade these people off for anything. They're great. I would give them very high recommendations. When you're miserable with bad legs and a lot of medical problems, it is nice to have people that really do care. They're good about calling, too. Like Tim was sick for a week, he was down with the flu, and they took care of it. They let me know in advance and we work out a way to make up for it. They're very good working with their patients. Even when I was having a rough time with the VA at first getting me approved, they covered a little bit at their own expense to help me out because they didn't want to leave me alone. I was going through some real problems with the infections, and VA sometimes could be very slow processing stuff, but they stuck it out and they finally got it approved. They're very good with their patients in every avenue. I have only been with just two people that worked with them, I don't know how all their other employees but I know that these two are way above average.

Provider Response

Thank you for taking the time to share your experience with us. It is our honor to provide quality care.

March 01, 2020

By MD

I am a current client of this provider

I have been using Kindred at Home since Thanksgiving of last year and it has been excellent. They provide me help with companionship, household duties, errands, and things that are needed around in any house. I couldn't be more comfortable with my caregiver. She is excellent. They always show up and everything works smoothly. You couldn't ask for a better person.

February 27, 2020

By Joyce

I am a current client of this provider

I had used Kindred at Home for my mother. She was in a facility and she needed some one-on-one care. They called Kindred at Home for me, so I chatted with them and hired them in August. They're absolutely great. I was actually on vacation when I started calling them, so when I came back into town, the first day they met me at the facility, we signed the contract, and I gave them all the pertinent information. Then, they were able to get somebody that afternoon; I was very impressed. Any changes that I had, they were able to accommodate it very quickly. We initially started with 10-hour days and then we cut it back to 4 and then we had it bumped up to 6. It seemed like every month, things were changing but they were able to actually accommodate the changes very quickly, so I was very pleased. They got very good care assistants and I was extremely pleased. They worked out perfectly. I was very very happy. My mom was in memory care. She had dementia and Alzheimer's. The caregivers were able to react with her, get her up walking, and socialize with her. They massaged her feet, they sang to her, and they they tried to bring her out and engaged her in conversation and activities. I was very pleased and very happy. There are the people we will call when it is time for us to have home care assistance. I always had somebody looking after my mom. There may have been one instance where somebody could not make it for whatever reason but they sent somebody else out. I would highly recommend them. As I said when we get to be that age and we need some assistance with home living, we're going to call them. I'm very pleased with Kindred at Home.

Provider Response

Thank you for taking the time to share your experience with us. It is our honor to provide quality care.

February 24, 2020

By Dion

I am a current client of this provider

We have been using Kindred at Home for a whole year off and on. We started with them in January 2019. This is not the first service we had used, but this is the best that we have had. My husband is the consumer and I'm the caregiver. Most of it is focused on my husband's safety. In the beginning of last year, he had a major surgery and so they were bathing him, they were making his meals, they were helping him get dressed, and they were supervising his exercises. They never had to do medication management; I had done that. I have been very satisfied. My schedule can change not only from day to day but week to week and month to month. Sometimes it is a little bit hard for them to be able to meet my scheduling needs. Now we use them intermittently and that's hard on them. It is hard for them to find a caregiver just to come one day; however, they pretty much have always been able to meet our needs.

Provider Response

Thank you for sharing and for choosing Kindred. It is our honor to provide quality care.

April 24, 2019

By Patricia

I am a current client of this provider

Alex is doing an excellent job with my Dad. He goes above and beyond what is required to fulfill his role as an in-home caregiver. He is prompt and has never missed a day's work since he has begun caring for my Dad. Moreover, he is also a veteran just like my Dad, so it gives my Dad a sense of ease and camaraderie. Alex is polite, courteous and professional, which adds immensely to his work ethic and diligence as an in-home care provider.

Provider Response

We appreciate you sharing your positive experience with us.

January 24, 2019

By Scott D.

I am a past client of this provider

Thank you for your help in caring for my mother and helping me whenever I called. Ingrid, Sherry, and everyone I dealt with have been very caring and polite. And for that, I thank you.

Provider Response

Thank you for taking the time to share your experience with us. It is our honor to provide quality care.

October 01, 2018

By Candace

I am a current client of this provider

I hired Kindred at Home to do the physical therapy and occupational therapy in the home. They also provide a couple of hours a week of personal care. All of that is covered by my insurance. They're good. They have done very well. They're very efficient. I would recommend them.

September 06, 2018

By Joan

I am a current client of this provider

Caregiver we have is excellent!

December 14, 2016

By Dolores Bruning

I am a past client of this provider

I can't give them enough praise. They were there the instant we need them. The care provided was professional and caring. My family is indebted to your kindness. Thank you.

September 30, 2016

By Samantha 05

I am a past client of this provider

We used Kindred at Home-Pleasant Hill. They were fabulous. It was a great experience, and we'd highly recommend them. They came out to the house and did a thorough evaluation. They were prompt. They followed up on calls. They were attentive when we had questions. They sent somebody that fit my dad's needs, and we liked them.

June 17, 2016

By John R618771

I am a past client of this provider

Kindred at Home provided very professional, excellent care. When 24-hour care was needed, they responded under very short notice and came through and met our needs. Thanks to your great care and assistance. You put us at ease knowing our mother was in excellent hands. Thanks a million!

May 10, 2016

By Janice F.QBGKB

I am a past client of this provider

Several caregivers took care of my father. Some deserve 5 stars, those are the ones that accepted and worked with him and he was very difficult at times and very challenging.

May 10, 2016

By BarbaraIFZJM

I am a current client of this provider

My caregiver is very punctual, eager to please and very nice.

May 10, 2016

By HazelLRAWV

I am a current client of this provider

Program is good; very helpful to senior citizens. Used two services prior to finding Kindred. Services have gotten better at getting PCAs to the house. Follow ups have improved from before.

March 30, 2016

By Peggy126244350

I am a current client of this provider

I love my caregiver, Maria. She is absolutely great!

Provider Response

We are so proud to have our caregiver Maira with you thank you so much we strive for excellence.

March 30, 2016

By Gabriela1

I am a current client of this provider

We use services only once a week. Before, it was a challenge getting a permanent caregiver but now we found one.
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About Kindred at Home - Personal Home Care Assistance - Pleasant Hill, CA

If you are recovering from illness, injury or surgery, our skilled medical team of caregivers will create a safe, supportive and professional environment in your home. As America’s leader in home health care, we pledge to maintain the highest quality standards in the delivery of our care. We are dedicated to your full recovery and return to a fulfilling life with services that include skilled nursing, physical, occupational and speech therapy, medical social workers and certified home health aides.

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Services and Amenities of Kindred at Home - Personal Home Care Assistance - Pleasant Hill, CA

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants

Types of care

  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Training

  • Continual Training

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured
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Kindred at Home - Personal Home Care Assistance - Pleasant Hill, CA

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