Gentiva Personal Care - Pleasant Hill, CA

Offers Home Care and Hospice

38 Reviews

2021, 2022, 2023

395 Taylor Boulevard, Suite 118

Pleasant Hill

94523

Gentiva Personal Care - Pleasant Hill, CA

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4.8 38

KrisMor 2023-05-05 Kindred has been such an amazing service! From administrative staff, being so prompt and answering my questions immediately to the caregivers that came over to my mom's house. Everyone was lovely and I knew I could always count on them for exceptional service. I am a past client of this provider

5 5 1

Enid 2023-04-25 I have been using Kindred at Home for a couple of months now. They sent me to a wonderful caregiver. Her name is Deborah. We just hit it off right away. She's funny and personable. She's a self-starter. There were things that I needed done because I'm disabled. I'm having a real hard time getting my laundry done, walking up the five steps to my mailbox outside and taking out the trash and doing anything like that, so she obviously did all those things for me. I told her that since my surgery almost four-and-a-half years ago, I hadn't been able to vacuum, so the first thing she did was vacuum the whole house and did dusting, too. She would look around and go, 'I'm going to do that now,' besides the things that I asked her to do. She volunteered and she just went room by room. It's wonderful. She's great. However, her schedule is not allowing her to take me to my doctor's appointments, so another caregiver came in last week. She's Sophia. She's brand new, and she just started like six months ago there. She is a very sweet young woman. She's 24 years old. She's very capable and got me to my doctor's appointment and back. She's very nice, too. I've had nothing but really good experiences with both the caregivers that I've met. I called them up the other day just to tell them how much I'm enjoying the luxury of having someone come in and help me. I'm on a grant program through my medical clinic right now. I imagine that when the grant program dries up soon, I will be out of luck, but I'm thoroughly appreciating it while I have it, I just hope that it'll last a long time. So far, so good. When I speak with the people at Kindred, when I need information, they're always very helpful, cheerful and competent, and they get right back to me. It's a pleasure in this day and age because that doesn't always work when you call. I am a current client of this provider

5 5 1

S.Martha 2023-04-05 Lily is so willing to take on any task, often finding things to be done that I hadn't thought of. She is sweet and compassionate. Her attention to the care of my husband has been focused & thoughtful. She pays attention to his needs and I trust her. She is anticipates needs and is very competent. Absolutely, any family would be blessed to have home care assistance from Lily. I am a past client of this provider

5 5 1

Robert 2022-08-17 I've been using Kindred at Home - Pleasant Hill for a year now. It's my caregiver that they send that I like. She helps with dressing, transferring from wheelchair to bed, sponge bath in bed, and exercises. If my wife asks her to do something around the house, she does it. She comes three days a week at the same time. I am a current client of this provider

5 5 1

ReviewerFC081122A 2022-08-17 Kindred at Home was here with us for a week for 24-hour care. The people were excellent. They came in and they took care for us as best as they could. They helped with my wife's undressing and dressing. They were very polite and good. There couldn't have been better caregivers. Scheduling and billing were good. I am a past client of this provider

5 5 1

AyBenham 2022-05-09 My caregiver is excellent I live in an independent living facility, and Yolanda takes care of all of my needs. Yolanda arrives on time every time. She washes my clothes twice weekly. She never complains, she brings my meals from the dining room. She works well with the other workers at the facility. Lastly, I enjoy having intellectual conversations with Yolanda. I am a current client of this provider

5 5 1

Cheryl 2022-04-22 We're using Kindred at Home. They are very good to my husband and even the caregiver (he's 26 years old), and he's very nice. His name is Harsh, and he even took my husband in the wheelchair for a nice little walk down the street. He's doing the exercise for him, he gives him a shower, and then he walks him in his walker. Sally always keeps in touch and tells us when the caregivers come in. She's very nice. It's wonderful. They're very nice, they help my husband, and they are very good. I am a current client of this provider

5 5 1

Jessica 2021-11-01 We're using Kindred at Home Pleasant Hill for my dad. We've had a positive experience with both caregivers. My dad seems to really enjoy being around her. She's been very helpful with cooking and cleaning, just helping him do daily activities, and driving him to appointments and things like that. Her attitude has been great, she's positive, and has a good rapport with my dad. The only negative thing I would say is that it's been hard to get my dad reimbursed through the insurance company because they're not submitting the paperwork on time. So we love working with Kindred, but we would appreciate if they were quicker about working with our long-term care insurance. I am a current client of this provider

5 5 1

Darlene 2021-10-20 We're using Kindred at Home. They do light housekeeping. I am pleased with the girl that they sent. I had called and spoke with Cindy who works in their office and she's the one that's been helping us get our girls. I had just said to her, "Thank you so much because our girls are so good." I have one lady that I've had for maybe two or three years now and she has been taking care of me because I'm in a chair. I've had a stroke and I broke my arm and all these different things that caused me to not be able to help myself. Then my husband got really sick and so we were gonna need a little more help, like with cleaning and cooking and things like that, that was hard for me and him to do. Now we are on their couples' program. We have the same lady that I've had for a couple of years and then we have some younger girls there. They're learning all this as well as earning their living doing this and they have just been great. They're very interested and very attentive. It's just that they're young, maybe in their 20s or younger, but they're caring and attentive. We enjoy them. I've had different ladies come out, but the ones we have now are good and the young ones are learning very well. They're reasonable. I've not had any trouble with them. I am so grateful that they're there. I am a current client of this provider

5 5 1

Dianarama 2021-10-01 Kindred currently takes care of my Mother, aged 97 and my Father aged 98. My Mother has Alzheimer's and my Father is on hospice and bedridden. Their caregivers are fantastic! They care for my parents as if they are family. There is someone available 24 hours a day for any emergencies. I highly recommend Kindred. I am a current client of this provider

5 5 1

Ken 2021-05-05 I'm really pleased so far with Kindred at Home. They help me with my food, they help me in the bed, they help me with my dog, they turn my lights on and off, and they open up blinds so I can see. The caregivers are very good. In fact, the last lady who came over here made some Kung Pao Chicken, I finished it last night and it was very good. They are prompt and on time. I am a current client of this provider

5 5 1

Lou 2021-03-03 We have been using Kindred at Home. They're very good. They're excellent. Taylor is my caregiver and we just walked up our hill here and back down, which we like doing at least three times a week with her to start out with. When we come back, she will help me with my shower, then massage my legs and help me with a little afternoon food. Before she leaves, some days she also helps start dinner for me and my wife, which she is not supposed to do, I guess. She will massage my legs after my shower and make sure of my scheduling with my appointments as we go over the calendar. She provides personal care. I'm very comfortable with her. She has been coming here since October. The ones that I've had from Kindred, they have been the best. I am a current client of this provider

5 5 1

NV 2021-03-03 I have been using Kindred at Home since the beginning of November. Basically I'm using a wheelchair and a walker and the problem is that you run out of hands to carry things, even small things, from one place to another, so they're helping me with that, and they help with light housekeeping, showering and running a couple of errands, too. The one who is assisting me right now is very good, but it took a little while to find the right caregiver for me. They are very helpful, and they will really try hard to find the help that you need. We're actually going through that right now. My aide is in the afternoon and I got an upcoming medical appointment, which is in the morning, and so they are trolling through their other aides to find someone who can just fill in for that one morning. It is difficult because it needs to be someone who can drive me and have a car that I can get into. One other thing is that I have two very bad knees and I can't get into the backseat of a car. I can get into the front seat of something at least the side of a sedan though I don't think I can climb into an SUV, so it is limiting, but they're looking for someone who can do that. I think it is a challenge for them but I know they're working hard on it. They work hard to find the right aide for you. However, the women who are doing the search for me and stuff are not available on the weekend. It's basically just someone to take messages on the weekend, which is a little bit annoying. They need to improve on their accessibility on the weekends. I am a current client of this provider

5 4 1

Sandy 2020-04-13 We have been using Kindred at Home for close to two years now. I have a caregiver who comes in twice a week to take care of my husband because he can't be alone at all. The caregiver showers him, he helps him get dressed, he gives him his breakfast and lunch many times, he assists him with the bathroom, and he does a lot of trash and laundry that needs to be done while he's here. My husband is absolutely comfortable with him. I'm absolutely satisfied. We only have one caregiver but as far as I'm concerned they're all wonderful. He comes in, he takes care of my husband, and I don't have to worry. I can leave and not have to be concerned about his welfare. I am a current client of this provider

5 5 1

Constance 2020-04-10 I have been using Kindred at Home for 3 years now. They provide personal care. The caregiver I have is excellent. I would wish all of the caregivers we get are like her because she is good. All the people I got from them are trained and very good. It is excellent service that they're giving me. People in the office are very helpful, too. I am a current client of this provider

5 5 1

Mary 2020-03-31 We're using Kindred at Home for my father for almost a year now. They provide caregivers and they're all awesome. I'm very comfortable with them. I would recommend them, too. They have all the services. I am a current client of this provider

5 5 1

Susan 2020-03-27 I have been using Kindred at Home for four or five years now. I have a mobility problem and I need an assisted transport because I have to go to dialysis. There is one gentleman who comes and helps me down my front stairs, he drives me to dialysis and back home again, and he takes care of my walker. He is very good, very reliable and always on time, which is very important to me. I am a current client of this provider

5 5 1

June 2020-03-24 Kindred at Home was a huge help. We had been taking care of Ben, a friend in church, for several years now, and Kindred at Home comes in three times a week. I had a total of 11 hours approved by the Veterans. The guy who came here did some cleaning in Ben's bedroom, did his laundry, and he gave him a shower. The caregiver fed him breakfast and lunch or just lunch depending on the day. If Ben didn't need a shower, he just helped him change his clothes. He was really good with Ben. He did a great job at all those things. He was really sweet, and Ben really liked him. We were very satisfied with him. However, one time the caregivers were double booked and so they didn't show up. Nevertheless, it worked out great. They were flexible. I am a past client of this provider

5 5 1

JE 2020-03-22 The experience with Kindred at Home has been pretty good. Most of the caregivers are good. One we asked to leave pretty quickly after she arrived and one I asked them to never send back, but other than that, I haven't been unhappy. Initially I was having caregivers three different shifts: 6 am to 2 pm, 2 pm to 10 pm, and 10 pm to 6 am. Then we decided we could probably get by without the 2 pm to 10 pm shift. Then a couple of weeks ago, we decided we can get by without the 6 am to 2 pm shift. They're very helpful but you almost feel like you have a guest in your house. It is difficult to go out with a friend because you have to take them with you. It is just better not to have anybody except from 10 pm to 6 am. That's when I really need the help the most. I'm fine with them. I am a current client of this provider

5 4 1

Lisa 2020-03-15 My mom has done very well with Kindred at Home. They have been very nice to her. They have gotten very attached to her, and they are very kind to her. My mom has been very happy with them. They keep her safe through the night and they make sure she is alright. When she is moving around, they make sure that she doesn't fall. My mom doesn't like it when there are substitutes of course, but she has her regular ones that she is really happy with. The service is just fine. They're doing well. I am a current client of this provider

5 5 1

Cindy 2020-03-07 It has been 3 and a half years now that we have been using Kindred at Home. It was both for my parents for the first three years, but my father passed away and now it is just for my mom. Kindred at Home is very good. We have had a couple of different caregivers but the one we have the longest, we have had her for three years now, and she is great. She happens to be a trained RN in the Philippines and of course she is living here now and she is just very good at what she does. It has been a very good experience. She is very reliable, she always comes, and she is very knowledgeable. I am a current client of this provider

5 5 1

Raymond 2020-03-04 I'm a veteran and Kindred at Home has been coming out for a year now. They are helping me out with bathing, with my feet, and mainly with my legs because I have really bad legs. They also help around the house and they help my wife because she is not in the best shape either. They come in for two hours a day, a total of 10 hours a week of service. Bernadette comes in for two days for three hours because she won't work a 2-hour shift. I wish she could but she can't. I could probably use one more day but it is best they can do right now. They do a very good job. I'm very comfortable with them. They're the most caring people I ever dealt with. They have a good attitude and they make you feel like they want to take care of you and that's the thing that is the most important. You don't feel like you're a nuisance. I wouldn't trade these people off for anything. They're great. I would give them very high recommendations. When you're miserable with bad legs and a lot of medical problems, it is nice to have people that really do care. They're good about calling, too. Like Tim was sick for a week, he was down with the flu, and they took care of it. They let me know in advance and we work out a way to make up for it. They're very good working with their patients. Even when I was having a rough time with the VA at first getting me approved, they covered a little bit at their own expense to help me out because they didn't want to leave me alone. I was going through some real problems with the infections, and VA sometimes could be very slow processing stuff, but they stuck it out and they finally got it approved. They're very good with their patients in every avenue. I have only been with just two people that worked with them, I don't know how all their other employees but I know that these two are way above average. I am a current client of this provider

5 5 1

MD 2020-03-01 I have been using Kindred at Home since Thanksgiving of last year and it has been excellent. They provide me help with companionship, household duties, errands, and things that are needed around in any house. I couldn't be more comfortable with my caregiver. She is excellent. They always show up and everything works smoothly. You couldn't ask for a better person. I am a current client of this provider

5 5 1

Joyce 2020-02-27 I had used Kindred at Home for my mother. She was in a facility and she needed some one-on-one care. They called Kindred at Home for me, so I chatted with them and hired them in August. They're absolutely great. I was actually on vacation when I started calling them, so when I came back into town, the first day they met me at the facility, we signed the contract, and I gave them all the pertinent information. Then, they were able to get somebody that afternoon; I was very impressed. Any changes that I had, they were able to accommodate it very quickly. We initially started with 10-hour days and then we cut it back to 4 and then we had it bumped up to 6. It seemed like every month, things were changing but they were able to actually accommodate the changes very quickly, so I was very pleased. They got very good care assistants and I was extremely pleased. They worked out perfectly. I was very very happy. My mom was in memory care. She had dementia and Alzheimer's. The caregivers were able to react with her, get her up walking, and socialize with her. They massaged her feet, they sang to her, and they they tried to bring her out and engaged her in conversation and activities. I was very pleased and very happy. There are the people we will call when it is time for us to have home care assistance. I always had somebody looking after my mom. There may have been one instance where somebody could not make it for whatever reason but they sent somebody else out. I would highly recommend them. As I said when we get to be that age and we need some assistance with home living, we're going to call them. I'm very pleased with Kindred at Home. I am a current client of this provider

5 5 1

Dion 2020-02-24 We have been using Kindred at Home for a whole year off and on. We started with them in January 2019. This is not the first service we had used, but this is the best that we have had. My husband is the consumer and I'm the caregiver. Most of it is focused on my husband's safety. In the beginning of last year, he had a major surgery and so they were bathing him, they were making his meals, they were helping him get dressed, and they were supervising his exercises. They never had to do medication management; I had done that. I have been very satisfied. My schedule can change not only from day to day but week to week and month to month. Sometimes it is a little bit hard for them to be able to meet my scheduling needs. Now we use them intermittently and that's hard on them. It is hard for them to find a caregiver just to come one day; however, they pretty much have always been able to meet our needs. I am a current client of this provider

5 5 1

Patricia 2019-04-24 Alex is doing an excellent job with my Dad. He goes above and beyond what is required to fulfill his role as an in-home caregiver. He is prompt and has never missed a day's work since he has begun caring for my Dad. Moreover, he is also a veteran just like my Dad, so it gives my Dad a sense of ease and camaraderie. Alex is polite, courteous and professional, which adds immensely to his work ethic and diligence as an in-home care provider. I am a current client of this provider

5 5 1

Scott D. 2019-01-24 Thank you for your help in caring for my mother and helping me whenever I called. Ingrid, Sherry, and everyone I dealt with have been very caring and polite. And for that, I thank you. I am a past client of this provider

5 5 1

Candace 2018-10-01 I hired Kindred at Home to do the physical therapy and occupational therapy in the home. They also provide a couple of hours a week of personal care. All of that is covered by my insurance. They're good. They have done very well. They're very efficient. I would recommend them. I am a current client of this provider

5 4 1

Joan 2018-09-06 Caregiver we have is excellent! I am a current client of this provider

5 4 1

Dolores Bruning 2016-12-14 I can't give them enough praise. They were there the instant we need them. The care provided was professional and caring. My family is indebted to your kindness. Thank you. I am a past client of this provider

5 5 1

Samantha 05 2016-09-30 We used Kindred at Home-Pleasant Hill. They were fabulous. It was a great experience, and we'd highly recommend them. They came out to the house and did a thorough evaluation. They were prompt. They followed up on calls. They were attentive when we had questions. They sent somebody that fit my dad's needs, and we liked them. I am a past client of this provider

5 5 1

John R618771 2016-06-17 Kindred at Home provided very professional, excellent care. When 24-hour care was needed, they responded under very short notice and came through and met our needs. Thanks to your great care and assistance. You put us at ease knowing our mother was in excellent hands. Thanks a million! I am a past client of this provider

5 5 1

Janice F.QBGKB 2016-05-10 Several caregivers took care of my father. Some deserve 5 stars, those are the ones that accepted and worked with him and he was very difficult at times and very challenging. I am a past client of this provider

5 4 1

BarbaraIFZJM 2016-05-10 My caregiver is very punctual, eager to please and very nice. I am a current client of this provider

5 5 1

HazelLRAWV 2016-05-10 Program is good; very helpful to senior citizens. Used two services prior to finding Kindred. Services have gotten better at getting PCAs to the house. Follow ups have improved from before. I am a current client of this provider

5 4 1

Peggy126244350 2016-03-30 I love my caregiver, Maria. She is absolutely great! I am a current client of this provider

5 5 1

Gabriela1 2016-03-30 We use services only once a week. Before, it was a challenge getting a permanent caregiver but now we found one. I am a current client of this provider

5 4 1

EricaP 2021-07-08 Kindred at Home was a good hospice provider before my mother died last year. They were attentive and professional. What I was not expecting was the bereavement services given to me. I was made aware they had someone I could talk to if I needed it. As well, I periodically received mail with pamphlets about grief and how to deal with it. It wasn’t so much the content as the fact of the mail itself that made me feel cared for in ways I never even knew I needed. I am so grateful. I am a past client of this provider

5 5 1

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2021, 2022, 2023

Gentiva Personal Care - Pleasant Hill, CA (800) 973-1841

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Reviews of Gentiva Personal Care - Pleasant Hill, CA

38 Reviews Write a review

Home Care Reviews for Gentiva Personal Care - Pleasant Hill, CA

May 05, 2023

By KrisMor

I am a past client of this provider

Kindred has been such an amazing service! From administrative staff, being so prompt and answering my questions immediately to the caregivers that came over to my mom's house. Everyone was lovely and I knew I could always count on them for exceptional service.

Provider Response

Thank you for sharing your experience. We appreciate you sharing your positive feedback with us.

April 25, 2023

By Enid

I am a current client of this provider

I have been using Kindred at Home for a couple of months now. They sent me to a wonderful caregiver. Her name is Deborah. We just hit it off right away. She's funny and personable. She's a self-starter. There were things that I needed done because I'm disabled. I'm having a real hard time getting my laundry done, walking up the five steps to my mailbox outside and taking out the trash and doing anything like that, so she obviously did all those things for me. I told her that since my surgery almost four-and-a-half years ago, I hadn't been able to vacuum, so the first thing she did was vacuum the whole house and did dusting, too. She would look around and go, 'I'm going to do that now,' besides the things that I asked her to do. She volunteered and she just went room by room. It's wonderful. She's great. However, her schedule is not allowing her to take me to my doctor's appointments, so another caregiver came in last week. She's Sophia. She's brand new, and she just started like six months ago there. She is a very sweet young woman. She's 24 years old. She's very capable and got me to my doctor's appointment and back. She's very nice, too. I've had nothing but really good experiences with both the caregivers that I've met. I called them up the other day just to tell them how much I'm enjoying the luxury of having someone come in and help me. I'm on a grant program through my medical clinic right now. I imagine that when the grant program dries up soon, I will be out of luck, but I'm thoroughly appreciating it while I have it, I just hope that it'll last a long time. So far, so good. When I speak with the people at Kindred, when I need information, they're always very helpful, cheerful and competent, and they get right back to me. It's a pleasure in this day and age because that doesn't always work when you call.

Provider Response

Thank you for sharing your experience.

April 05, 2023

By S.Martha

I am a past client of this provider

Lily is so willing to take on any task, often finding things to be done that I hadn't thought of. She is sweet and compassionate. Her attention to the care of my husband has been focused & thoughtful. She pays attention to his needs and I trust her. She is anticipates needs and is very competent. Absolutely, any family would be blessed to have home care assistance from Lily.

Provider Response

We are happy that you shared your experience with us.

August 17, 2022

By Robert

I am a current client of this provider

I've been using Kindred at Home - Pleasant Hill for a year now. It's my caregiver that they send that I like. She helps with dressing, transferring from wheelchair to bed, sponge bath in bed, and exercises. If my wife asks her to do something around the house, she does it. She comes three days a week at the same time.

August 17, 2022

By ReviewerFC081122A

I am a past client of this provider

Kindred at Home was here with us for a week for 24-hour care. The people were excellent. They came in and they took care for us as best as they could. They helped with my wife's undressing and dressing. They were very polite and good. There couldn't have been better caregivers. Scheduling and billing were good.

Provider Response

Hi, thank you for taking the time to share your experience with us. It is our honor to provide quality care.

May 09, 2022

By AyBenham

I am a current client of this provider

My caregiver is excellent I live in an independent living facility, and Yolanda takes care of all of my needs. Yolanda arrives on time every time. She washes my clothes twice weekly. She never complains, she brings my meals from the dining room. She works well with the other workers at the facility. Lastly, I enjoy having intellectual conversations with Yolanda.

Provider Response

Thank you for taking the time to share your experience with us. It is our honor to provide quality care.

April 22, 2022

By Cheryl

I am a current client of this provider

We're using Kindred at Home. They are very good to my husband and even the caregiver (he's 26 years old), and he's very nice. His name is Harsh, and he even took my husband in the wheelchair for a nice little walk down the street. He's doing the exercise for him, he gives him a shower, and then he walks him in his walker. Sally always keeps in touch and tells us when the caregivers come in. She's very nice. It's wonderful. They're very nice, they help my husband, and they are very good.

Provider Response

Thank you for sharing your experience. We appreciate you sharing your positive feedback with us.

November 01, 2021

By Jessica

I am a current client of this provider

We're using Kindred at Home Pleasant Hill for my dad. We've had a positive experience with both caregivers. My dad seems to really enjoy being around her. She's been very helpful with cooking and cleaning, just helping him do daily activities, and driving him to appointments and things like that. Her attitude has been great, she's positive, and has a good rapport with my dad. The only negative thing I would say is that it's been hard to get my dad reimbursed through the insurance company because they're not submitting the paperwork on time. So we love working with Kindred, but we would appreciate if they were quicker about working with our long-term care insurance.

Provider Response

Hi, thank you for sharing your experience.

October 20, 2021

By Darlene

I am a current client of this provider

We're using Kindred at Home. They do light housekeeping. I am pleased with the girl that they sent. I had called and spoke with Cindy who works in their office and she's the one that's been helping us get our girls. I had just said to her, "Thank you so much because our girls are so good." I have one lady that I've had for maybe two or three years now and she has been taking care of me because I'm in a chair. I've had a stroke and I broke my arm and all these different things that caused me to not be able to help myself. Then my husband got really sick and so we were gonna need a little more help, like with cleaning and cooking and things like that, that was hard for me and him to do. Now we are on their couples' program. We have the same lady that I've had for a couple of years and then we have some younger girls there. They're learning all this as well as earning their living doing this and they have just been great. They're very interested and very attentive. It's just that they're young, maybe in their 20s or younger, but they're caring and attentive. We enjoy them. I've had different ladies come out, but the ones we have now are good and the young ones are learning very well. They're reasonable. I've not had any trouble with them. I am so grateful that they're there.

Provider Response

Hi, we are happy that you shared your experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2021

By Dianarama

I am a current client of this provider

Kindred currently takes care of my Mother, aged 97 and my Father aged 98. My Mother has Alzheimer's and my Father is on hospice and bedridden. Their caregivers are fantastic! They care for my parents as if they are family. There is someone available 24 hours a day for any emergencies. I highly recommend Kindred.

May 05, 2021

By Ken

I am a current client of this provider

I'm really pleased so far with Kindred at Home. They help me with my food, they help me in the bed, they help me with my dog, they turn my lights on and off, and they open up blinds so I can see. The caregivers are very good. In fact, the last lady who came over here made some Kung Pao Chicken, I finished it last night and it was very good. They are prompt and on time.

Provider Response

Hi Ken, thank you for your kind review; we are happy to pass along your comments to the team here at Kindred at Home! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 03, 2021

By Lou

I am a current client of this provider

We have been using Kindred at Home. They're very good. They're excellent. Taylor is my caregiver and we just walked up our hill here and back down, which we like doing at least three times a week with her to start out with. When we come back, she will help me with my shower, then massage my legs and help me with a little afternoon food. Before she leaves, some days she also helps start dinner for me and my wife, which she is not supposed to do, I guess. She will massage my legs after my shower and make sure of my scheduling with my appointments as we go over the calendar. She provides personal care. I'm very comfortable with her. She has been coming here since October. The ones that I've had from Kindred, they have been the best.

Provider Response

We appreciate your positive review about your experience with us, Lou! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 03, 2021

By NV

I am a current client of this provider

I have been using Kindred at Home since the beginning of November. Basically I'm using a wheelchair and a walker and the problem is that you run out of hands to carry things, even small things, from one place to another, so they're helping me with that, and they help with light housekeeping, showering and running a couple of errands, too. The one who is assisting me right now is very good, but it took a little while to find the right caregiver for me. They are very helpful, and they will really try hard to find the help that you need. We're actually going through that right now. My aide is in the afternoon and I got an upcoming medical appointment, which is in the morning, and so they are trolling through their other aides to find someone who can just fill in for that one morning. It is difficult because it needs to be someone who can drive me and have a car that I can get into. One other thing is that I have two very bad knees and I can't get into the backseat of a car. I can get into the front seat of something at least the side of a sedan though I don't think I can climb into an SUV, so it is limiting, but they're looking for someone who can do that. I think it is a challenge for them but I know they're working hard on it. They work hard to find the right aide for you. However, the women who are doing the search for me and stuff are not available on the weekend. It's basically just someone to take messages on the weekend, which is a little bit annoying. They need to improve on their accessibility on the weekends.

Provider Response

Hello, we are so happy to read such a great review about Kindred at Home! Please don't hesitate to reach out if there's anything additional we can do for you.

April 13, 2020

By Sandy

I am a current client of this provider

We have been using Kindred at Home for close to two years now. I have a caregiver who comes in twice a week to take care of my husband because he can't be alone at all. The caregiver showers him, he helps him get dressed, he gives him his breakfast and lunch many times, he assists him with the bathroom, and he does a lot of trash and laundry that needs to be done while he's here. My husband is absolutely comfortable with him. I'm absolutely satisfied. We only have one caregiver but as far as I'm concerned they're all wonderful. He comes in, he takes care of my husband, and I don't have to worry. I can leave and not have to be concerned about his welfare.

April 10, 2020

By Constance

I am a current client of this provider

I have been using Kindred at Home for 3 years now. They provide personal care. The caregiver I have is excellent. I would wish all of the caregivers we get are like her because she is good. All the people I got from them are trained and very good. It is excellent service that they're giving me. People in the office are very helpful, too.

March 31, 2020

By Mary

I am a current client of this provider

We're using Kindred at Home for my father for almost a year now. They provide caregivers and they're all awesome. I'm very comfortable with them. I would recommend them, too. They have all the services.

March 27, 2020

By Susan

I am a current client of this provider

I have been using Kindred at Home for four or five years now. I have a mobility problem and I need an assisted transport because I have to go to dialysis. There is one gentleman who comes and helps me down my front stairs, he drives me to dialysis and back home again, and he takes care of my walker. He is very good, very reliable and always on time, which is very important to me.

March 24, 2020

By June

I am a past client of this provider

Kindred at Home was a huge help. We had been taking care of Ben, a friend in church, for several years now, and Kindred at Home comes in three times a week. I had a total of 11 hours approved by the Veterans. The guy who came here did some cleaning in Ben's bedroom, did his laundry, and he gave him a shower. The caregiver fed him breakfast and lunch or just lunch depending on the day. If Ben didn't need a shower, he just helped him change his clothes. He was really good with Ben. He did a great job at all those things. He was really sweet, and Ben really liked him. We were very satisfied with him. However, one time the caregivers were double booked and so they didn't show up. Nevertheless, it worked out great. They were flexible.

March 22, 2020

By JE

I am a current client of this provider

The experience with Kindred at Home has been pretty good. Most of the caregivers are good. One we asked to leave pretty quickly after she arrived and one I asked them to never send back, but other than that, I haven't been unhappy. Initially I was having caregivers three different shifts: 6 am to 2 pm, 2 pm to 10 pm, and 10 pm to 6 am. Then we decided we could probably get by without the 2 pm to 10 pm shift. Then a couple of weeks ago, we decided we can get by without the 6 am to 2 pm shift. They're very helpful but you almost feel like you have a guest in your house. It is difficult to go out with a friend because you have to take them with you. It is just better not to have anybody except from 10 pm to 6 am. That's when I really need the help the most. I'm fine with them.

March 15, 2020

By Lisa

I am a current client of this provider

My mom has done very well with Kindred at Home. They have been very nice to her. They have gotten very attached to her, and they are very kind to her. My mom has been very happy with them. They keep her safe through the night and they make sure she is alright. When she is moving around, they make sure that she doesn't fall. My mom doesn't like it when there are substitutes of course, but she has her regular ones that she is really happy with. The service is just fine. They're doing well.

March 07, 2020

By Cindy

I am a current client of this provider

It has been 3 and a half years now that we have been using Kindred at Home. It was both for my parents for the first three years, but my father passed away and now it is just for my mom. Kindred at Home is very good. We have had a couple of different caregivers but the one we have the longest, we have had her for three years now, and she is great. She happens to be a trained RN in the Philippines and of course she is living here now and she is just very good at what she does. It has been a very good experience. She is very reliable, she always comes, and she is very knowledgeable.

Provider Response

Thank you for sharing your experience. We appreciate you sharing your positive feedback with us.

March 04, 2020

By Raymond

I am a current client of this provider

I'm a veteran and Kindred at Home has been coming out for a year now. They are helping me out with bathing, with my feet, and mainly with my legs because I have really bad legs. They also help around the house and they help my wife because she is not in the best shape either. They come in for two hours a day, a total of 10 hours a week of service. Bernadette comes in for two days for three hours because she won't work a 2-hour shift. I wish she could but she can't. I could probably use one more day but it is best they can do right now. They do a very good job. I'm very comfortable with them. They're the most caring people I ever dealt with. They have a good attitude and they make you feel like they want to take care of you and that's the thing that is the most important. You don't feel like you're a nuisance. I wouldn't trade these people off for anything. They're great. I would give them very high recommendations. When you're miserable with bad legs and a lot of medical problems, it is nice to have people that really do care. They're good about calling, too. Like Tim was sick for a week, he was down with the flu, and they took care of it. They let me know in advance and we work out a way to make up for it. They're very good working with their patients. Even when I was having a rough time with the VA at first getting me approved, they covered a little bit at their own expense to help me out because they didn't want to leave me alone. I was going through some real problems with the infections, and VA sometimes could be very slow processing stuff, but they stuck it out and they finally got it approved. They're very good with their patients in every avenue. I have only been with just two people that worked with them, I don't know how all their other employees but I know that these two are way above average.

Provider Response

Thank you for taking the time to share your experience with us. It is our honor to provide quality care.

March 01, 2020

By MD

I am a current client of this provider

I have been using Kindred at Home since Thanksgiving of last year and it has been excellent. They provide me help with companionship, household duties, errands, and things that are needed around in any house. I couldn't be more comfortable with my caregiver. She is excellent. They always show up and everything works smoothly. You couldn't ask for a better person.

February 27, 2020

By Joyce

I am a current client of this provider

I had used Kindred at Home for my mother. She was in a facility and she needed some one-on-one care. They called Kindred at Home for me, so I chatted with them and hired them in August. They're absolutely great. I was actually on vacation when I started calling them, so when I came back into town, the first day they met me at the facility, we signed the contract, and I gave them all the pertinent information. Then, they were able to get somebody that afternoon; I was very impressed. Any changes that I had, they were able to accommodate it very quickly. We initially started with 10-hour days and then we cut it back to 4 and then we had it bumped up to 6. It seemed like every month, things were changing but they were able to actually accommodate the changes very quickly, so I was very pleased. They got very good care assistants and I was extremely pleased. They worked out perfectly. I was very very happy. My mom was in memory care. She had dementia and Alzheimer's. The caregivers were able to react with her, get her up walking, and socialize with her. They massaged her feet, they sang to her, and they they tried to bring her out and engaged her in conversation and activities. I was very pleased and very happy. There are the people we will call when it is time for us to have home care assistance. I always had somebody looking after my mom. There may have been one instance where somebody could not make it for whatever reason but they sent somebody else out. I would highly recommend them. As I said when we get to be that age and we need some assistance with home living, we're going to call them. I'm very pleased with Kindred at Home.

Provider Response

Thank you for taking the time to share your experience with us. It is our honor to provide quality care.

February 24, 2020

By Dion

I am a current client of this provider

We have been using Kindred at Home for a whole year off and on. We started with them in January 2019. This is not the first service we had used, but this is the best that we have had. My husband is the consumer and I'm the caregiver. Most of it is focused on my husband's safety. In the beginning of last year, he had a major surgery and so they were bathing him, they were making his meals, they were helping him get dressed, and they were supervising his exercises. They never had to do medication management; I had done that. I have been very satisfied. My schedule can change not only from day to day but week to week and month to month. Sometimes it is a little bit hard for them to be able to meet my scheduling needs. Now we use them intermittently and that's hard on them. It is hard for them to find a caregiver just to come one day; however, they pretty much have always been able to meet our needs.

Provider Response

Thank you for sharing and for choosing Kindred. It is our honor to provide quality care.

April 24, 2019

By Patricia

I am a current client of this provider

Alex is doing an excellent job with my Dad. He goes above and beyond what is required to fulfill his role as an in-home caregiver. He is prompt and has never missed a day's work since he has begun caring for my Dad. Moreover, he is also a veteran just like my Dad, so it gives my Dad a sense of ease and camaraderie. Alex is polite, courteous and professional, which adds immensely to his work ethic and diligence as an in-home care provider.

Provider Response

We appreciate you sharing your positive experience with us.

January 24, 2019

By Scott D.

I am a past client of this provider

Thank you for your help in caring for my mother and helping me whenever I called. Ingrid, Sherry, and everyone I dealt with have been very caring and polite. And for that, I thank you.

Provider Response

Thank you for taking the time to share your experience with us. It is our honor to provide quality care.

October 01, 2018

By Candace

I am a current client of this provider

I hired Kindred at Home to do the physical therapy and occupational therapy in the home. They also provide a couple of hours a week of personal care. All of that is covered by my insurance. They're good. They have done very well. They're very efficient. I would recommend them.

September 06, 2018

By Joan

I am a current client of this provider

Caregiver we have is excellent!

December 14, 2016

By Dolores Bruning

I am a past client of this provider

I can't give them enough praise. They were there the instant we need them. The care provided was professional and caring. My family is indebted to your kindness. Thank you.

September 30, 2016

By Samantha 05

I am a past client of this provider

We used Kindred at Home-Pleasant Hill. They were fabulous. It was a great experience, and we'd highly recommend them. They came out to the house and did a thorough evaluation. They were prompt. They followed up on calls. They were attentive when we had questions. They sent somebody that fit my dad's needs, and we liked them.

June 17, 2016

By John R618771

I am a past client of this provider

Kindred at Home provided very professional, excellent care. When 24-hour care was needed, they responded under very short notice and came through and met our needs. Thanks to your great care and assistance. You put us at ease knowing our mother was in excellent hands. Thanks a million!

May 10, 2016

By Janice F.QBGKB

I am a past client of this provider

Several caregivers took care of my father. Some deserve 5 stars, those are the ones that accepted and worked with him and he was very difficult at times and very challenging.

May 10, 2016

By BarbaraIFZJM

I am a current client of this provider

My caregiver is very punctual, eager to please and very nice.

May 10, 2016

By HazelLRAWV

I am a current client of this provider

Program is good; very helpful to senior citizens. Used two services prior to finding Kindred. Services have gotten better at getting PCAs to the house. Follow ups have improved from before.

March 30, 2016

By Peggy126244350

I am a current client of this provider

I love my caregiver, Maria. She is absolutely great!

Provider Response

We are so proud to have our caregiver Maira with you thank you so much we strive for excellence.

March 30, 2016

By Gabriela1

I am a current client of this provider

We use services only once a week. Before, it was a challenge getting a permanent caregiver but now we found one.

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Hospice Reviews for Gentiva Personal Care - Pleasant Hill, CA

July 08, 2021

By EricaP

I am a past client of this provider

Kindred at Home was a good hospice provider before my mother died last year. They were attentive and professional. What I was not expecting was the bereavement services given to me. I was made aware they had someone I could talk to if I needed it. As well, I periodically received mail with pamphlets about grief and how to deal with it. It wasn’t so much the content as the fact of the mail itself that made me feel cared for in ways I never even knew I needed. I am so grateful.

Provider Response

Hi, we appreciate your thoughtful recognition. It is our honor to provide quality care.

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About Gentiva Personal Care - Pleasant Hill, CA in Pleasant Hill, California

If you are recovering from illness, injury or surgery, our skilled medical team of caregivers will create a safe, supportive and professional environment in your home. As America’s leader in home health care, we pledge to maintain the highest quality standards in the delivery of our care. We are dedicated to your full recovery and return to a fulfilling life with services that include skilled nursing, physical, occupational and speech therapy, medical social workers and certified home health aides.

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Photos of Gentiva Personal Care - Pleasant Hill, CA

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Services and Amenities of Gentiva Personal Care - Pleasant Hill, CA in Pleasant Hill, California

Agency Type

Full Service Agency

Range of services

Companion Care
Personal Care Assistants

Types of care

Doctor Visit Companionship
Light Housekeeping
Transfer Assistance
Dressing And Grooming
Bathing And Toileting
Exercise
Walking Wheelchair Assistance
Memory Care
Companionship
Meal Preparation
Errand And Grocery Assistance

Training

Continual Training

Payment details

Payroll Provided For Caregivers

Bonded/insured

Bonded And Insured

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