Kindred at Home - Personal Home Care Assistance - Daly City, CA Daly City, CA

Offers Home Care

33 Reviews
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Kindred at Home - Personal Home Care Assistance - Daly City, CA (800) 973-1841

Reviews of Kindred at Home - Personal Home Care Assistance - Daly City, CA

33 Reviews Write a review

Home Care Reviews for Kindred at Home - Personal Home Care Assistance - Daly City, CA

March 18, 2021

By jkopatz

I am a current client of this provider

I have been a client of Kindred at Home Daly City sine 2012. My current caregiver Grace has been with me for 4 years at 5 days a week. She is excellent and she provides great service and care to me. She is very helpful and assist me with walks, outside appointments and home care services. She is very loyal and she provides great care.

Provider Response

Hello, thank you for your kind review; we are happy to pass along your comments to Grace! We hope you have a great day!

July 09, 2020

By Dr. A. Dubin

I am a current client of this provider

I am most pleased to write a review of services I have received from the Kindred Home Care Agency near Daly City. The personal attention provided by the professional staff is beyond reproach. They are sensitive, responsible and focused on the needs of their clientele. The care giver with whom I worked, i.e. Ms. Genie, arrived on time, assisted in various needs, from home care, shopping, cooking, laundry, cleaning and assisting in personal concerns; and an excellent listener. The Agency responds to telephone contact with impressive immediacy. Finally, the supervisor was a top notch professional. My highest recommendation.

Provider Response

Thank you for your kind words. It is our honor to provide quality care.

March 24, 2020

By Pier

I am a past client of this provider

My uncle used Kindred at Home. It was very good. If someone wasn't working well with my uncle John, they were able to shift things around for him, which was good. We only had a few times where we had to change people out. For the most part, it was very good. Towards the last couple of years, he had to have a 24-hour caregiver. They worked it out pretty well. Uncle John had many caregivers. Way back early days. He had Destiny, who was wonderful with him and worked with him for many years. The next one was Irma and she was great, too. They were outstanding. My only concern was that occasionally it seemed like the caregivers were almost as old as John. They managed well, but it seemed to be not the best fit.

Provider Response

We appreciate you taking the time to leave us this feedback.

March 15, 2020

By Bianca

I am a current client of this provider

My caregiver from Kindred at Home is absolutely superb. She couldn't be better. She is on time, and she dresses professionally. Three times a week, I would go over to a senior center for exercise or for the book clubs and she comes with me. She doesn't have to stay in the room with me but she is on the premises, and she helps me there. I have her for about four hours a day four days a week. She is absolutely superb; she is top of the line.

March 07, 2020

By Anna

I am a current client of this provider

We have been using Kindred at Home since January. It is working out very well. When we go to the doctor's, the caregiver would drive us. She also does housework like dusting and vacuuming. She gives my husband a shower, too. The caregiver is very nice and helpful. When she doesn't know what to do, she asks us, 'What's next?' She is not just sitting around and doing nothing; she is always doing something.

Provider Response

Thank you for sharing your experience. It is our honor to provide quality care.

March 01, 2020

By Roselle

I am a current client of this provider

My father has Kindred at Home for caregiving. The caregiver gives him food and he helps him rinse his mouth. The caregiver speaks the same language, so he is comfortable with that. I love them. I'm so impressed and so happy with them. If I could, I would use them more often. We have been using them since December. They're one of the best out there as far as caring for my parents. I love the staff; they're great. They get back with me right away. I can text them, email them and call them. If I don't get one person, I get another person. They're just on top of it. The caregiver comes on time, too.

Provider Response

Thank you for sharing your experience. It is our honor to provide quality care.

February 12, 2020

By JP

I am a current client of this provider

Overall, Kindred at Home's care is very good. My neighbor got four different people who cycle through his home on a weekly basis. Overall, they care for him. Also, knowing that I'm overall managing his care, they call me from time to time to suggest things which I appreciate, whether a piece of equipment or some new food item to make sure he is getting the best care he can get. I also want to compliment the front office. They're very accommodating when it comes to a change in the schedule or having special needs. They're very proactive and very good at communicating when a caregiver can't come for a particular session and letting me know who else is coming, so that's good. So far, they're very good.

February 11, 2020

By MV

I am a past client of this provider

We had used Kindred at Home for two weeks. They were helping my mother by watching her and making sure she can get around. She had a fracture pelvis and a broken clavicle, so I just needed somebody to be home while I'm at work and just watch her around. My mother did most of her walking and moving around by herself, but I just needed them to be there to help her if she needed it. My mother was very comfortable with them. The caregiver was very good. My mother is very independent so having somebody in her house makes her nervous but after a couple of days, she got used to it. I have nothing bad to say about them. They were quick; they responded very fast.

February 06, 2020

By Lyn

I am a current client of this provider

We have been using Kindred at Home for almost a year now. My father is on his second caregiver. They're there for a total of 16 hours. He is a fall risk, so the caregiver pretty much sits by him and then if he needs to get up, she follows him. When he is feeling good, she helps him do his physical therapy exercises. She massages his shoulders and sore legs because he has a lot of arthritis, she reminds him about his medication, and she reminds him to do some of his breathing exercises. On good days, they will go to the front of the house in the backyard to go for a walk but that hasn't been recently. My father is very comfortable with her. I'm comfortable with her, too. However, there is one situation where he had to use the bathroom, but he was not very balanced and he was a little bit wobbly. She told him to go sit on the chair to regain his composure, but she didn't follow up with him to say, 'You need to go use the restroom.' It would have been nice if she said, 'Since you're stable now, let's go to the bathroom.' That was the only incident worth mentioning. They need to improve with the communication between the office and the caregiver because I had requested a couple of things but it wasn't relay to the caregiver. Also they need to improve on training the caregiver to be more proactive and to give them some ideas on what to do in situations.

January 31, 2020

By Almaida

I am a current client of this provider

Everything is good with Kindred at Home. As of now, I don't have any problems. We started with them last September. My caregiver is with my husband five times a week three hours a day. She prepares his lunch. She also changes his diaper because my husband is bed-bound. Right now, my husband is happy with his caregiver. We tried a man before, but when that man went on vacation, they gave me a lady. Well, now they're friends because they talk to each other. They exchange their experiences. I told my husband, 'Do you want me to change your caregiver?' as I'm joking with him. He said, 'No, I like her because she understands me.' Every time I have a problem or I have to change hours, they arrange it right away. I'm happy with that.

Provider Response

Thank you for taking the time to share your experience with us. It is our honor to provide quality care.

December 18, 2019

By Connie W

I am a current client of this provider

The caregiver is wonderful. She helps with light housework, is caring about my husband. She is always on time. She is self motivated and finds things to do that help me. I trust her to be home alone while I run quick errands or walk our dog. The agency has been quite responsive about any requests.

July 31, 2019

By SA

I am a current client of this provider

I have been a client for a while now and have been having the same caregiver. She is excellent and helpful. Maya is very courteous! Kindred is very lucky to have her. And I’m glad she is my caregiver.

Provider Response

We're glad you had a great experience with us. It is our honor to provide quality care.

July 21, 2019

By D. Fiore

I am a current client of this provider

I am receiving excellent service from Kindred. My caregiver, Emma, is top of the line. She is great and excellent, and any of the caregivers that had helped me since I started care. I have been a client since 2011 and I am very happy.

June 13, 2019

By C. Kopatz

I am a current client of this provider

Excellent service from all the employees. All of them are very focused and helpful for me.

February 05, 2019

By JPKingJr.

I am a current client of this provider

Some CG'S are good and some are not. I noticed some CG's get too comfortable. But now I am glad that I have a consistent CG. I have been a client since May 2015.

Provider Response

We are happy that you shared your positive experience with us.

December 06, 2018

By Myla

I am a current client of this provider

We have Kindred at Home for my mom and they have been very accommodating. They watch her, feed her, help her in the bathroom, and change her when needed. I would recommend them since they've been very reliable and the people they send out have worked well with my mom.

Provider Response

We appreciate you sharing your positive experience with us.

June 22, 2018

By BJ Wineinger

I am a current client of this provider

Very happy with the good service provided by all the caregivers..It isn"a play on words but they are caring in every way,,,both my wife and I are .clients and that can be a load for one caregiver...

Provider Response

BJ, we're happy you found our staff to be so supportive during your experience with Kindred at Home.

May 10, 2018

By Anonymous

I am a current client of this provider

The care provider, Michelle, has done an outstanding job for us.

Provider Response

We're happy you found our staff to be so supportive during your experience here at Kindred at Home.

April 13, 2018

By Anonymous

I am a current client of this provider

All of the caregivers are well liked. We appreciate their thoughtfulness. They seem especially attentive and ensure that daily exercise routines are done.

Provider Response

Thank you for sharing your experience. It is our honor to provide quality care.

February 15, 2018

By Anonymous

I am a current client of this provider

Our caregiver is excellent. She is personable and knowledgeable.

February 02, 2018

By Anonymous01010134567

I am a current client of this provider

My Mom is a current client of Kindred at Home Daly City. On behalf of our family, we are thankful for the caregivers. The office staff are wonderful. This Christmas we received their greeting card and that was nice. Kindred at Home Daly City A+++ in our book!

September 30, 2016

By Anonymous428522

I am a current client of this provider

Excellent, professional and dependable service from caring staff. We really appreciate the high quality staff that comes to my home to help me. I am very pleased.

September 29, 2016

By Anonymous821755

I am a current client of this provider

We are very pleased with the services. Our needs always met with excellent caregivers. Thank you very much for everything.

March 30, 2016

By Lisa Uharriet

I am a current client of this provider

Punctual caregiver. Reliable service. Caregiver care about the client and is skilled. Knowledgeable.

Provider Response

Thank you so much for the review.

November 04, 2015

By Anonymous115717950

I am a past client of this provider

We had hired Kindred at Home for my uncle, but he fired them. They seemed very good to us, but my uncle didn't like having anybody in his house, so he fired them. He is a very difficult man. I thought they were fine though. Management seemed to be OK.
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About Kindred at Home - Personal Home Care Assistance - Daly City, CA

Kindred at Home (formerly Professional Healthcare at Home) provides personal home care assistance and home health services to families throughout Daly City and surrounding cities. We assist people who struggle with prolonged illness, recovery from surgery, physical or developmental disabilities or simply the challenges of aging. We also coordinate medical, personal, and social service resources, and have built a strong reputation for dedication to the highest standards of compassionate, attentive in-home care.

Our services include assistance with activities of daily living such as personal care, transportation, meal preparation, light housekeeping, and medication reminders. Extra measures are taken to match the most appropriate caregiver to the client, based not only on skill level but personality, as well. All of our caregivers are employees and are bonded and insured. We thoroughly review everyone's background, conduct ongoing training, and do supervisory visits to maintain the highest quality, professional home care.

Our home health division provides care to patients in their residences to fully support their recovery from illness, injury or surgery. Our nurses, aides and therapists coordinate care to meet the medical and emotional needs of patients and treat individuals with acute, long-term and terminal conditions. Our experienced staff is dedicated to providing the highest quality of individualized care. Case managers design each individual's care plan to meet the patient's specific needs. From post-surgical care to chronic condition management, Kindred at Home's team is qualified to tend to a wide variety of home health needs. Services Include skilled nursing care, physical therapy, occupational therapy, speech therapy, social work, home health aide assistance, wound, diabetes and respiratory care, and pain management. We are a Medicare/Medicaid certified agency licensed by the State of California, and have built a strong reputation for dedication to the highest standards of compassionate, attentive in-home care.

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Services and Amenities of Kindred at Home - Personal Home Care Assistance - Daly City, CA

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants

Types of care

  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Training

  • Continual Training

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured
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Kindred at Home - Personal Home Care Assistance - Daly City, CA

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