Kindred at Home - Personal Home Care Assistance - Daly City, CA Daly City, CA

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49 Reviews
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Kindred at Home - Personal Home Care Assistance - Daly City, CA (800) 973-1841

Reviews of Kindred at Home - Personal Home Care Assistance - Daly City, CA

49 Reviews Write a review

Home Care Reviews for Kindred at Home - Personal Home Care Assistance - Daly City, CA

April 06, 2022

By Nicole Rodriguez

I am a current client of this provider

I’m so happy to have kínder at home they services are amazing l hope all families can get it thank you for all your help

Provider Response

Hi Nicole, thank you for sharing your experience. It is our honor to provide quality care.

April 06, 2022

By Gloria Gabancho

I am a current client of this provider

I would like to let the staff at Kindred know how much I appreciate the help that I needed and got from the caregivers that they have sent to my home. At the age of 77, I fell down the stairs at home and broke a leg, and they sent me one caregiver. With her help and kindness, I was able to make a fall recovery. 5 1/2 years later, in 2021, I fell again at home. After hospitalization and surgery, I call Kindred again and they sent me another caregiver. She has been with me for over 6 months. Because of her patience and understanding, I have slowly improved from complete dependence on her to regaining some independence and ability to help myself.

Provider Response

Thank you for sharing your experience. It is our honor to provide quality care.

April 02, 2022

By jeanwife

Other

A wonderful woman comes to help my husband 4 times a week, 4 hours a day. She has made such an improvement in his life. She makes wonderful lunches for him, does light cleaning. She soaks his feet, helps him shower, and the urinal. She changes his clothes when soiled. She protects him from falling, observing him carefully. She is polite, informs me about his status. She arrives on time and has stayed a couple times because of concerns. I am ill and care for him outside of her time here. I have made no direct requests form the agency.

Provider Response

Hi, thank you for taking the time to share your experience with us. It is our honor to provide quality care.

April 02, 2022

By Calm With Cats

I am a current client of this provider

Kindred At Home is a wonderful, cozy Agency. Clare, Olive, Aimee, and Arnold are all so nice to talk to. You can tell they care about their clients. Our family has had our caregiver Luisa for close to 7 years. Besides being a kind and caring person, Luisa is ALWAYS super efficient and punctual. Always happy to see us when she arrives at the house. My father (her client) loves her and he is very fussy but Luisa he says is very nice and helpful and he gets along with her. I love Luisa's laugh! I had to mention this because that makes the difference in our day for the better. When my father passes away some day, Luisa and my family will still be friends as she has become family to us. I highly recommend Kindred At Home for your caretaking needs and if you are lucky enough to get Luisa, you will feel like you just won the lottery!

Provider Response

Hi, thank you for sharing your experience. It is our honor to provide quality care.

April 01, 2022

By JAngeles

I am a current client of this provider

I commend the agency for hiring such an amazing and wonderful caregiver like Aileen. Aileen is a big blessing to our family. She makes it easy for us to deal with the health condition and needs of my ailing 99 year old father by providing outstanding care and comfort to him. She always goes above and beyond her normal duties and can be relied upon in positions of responsibility. She does not mind working over her regular work hours to provide the absolute care that my father needs. She is a lifesaver. The agency personnel are customer oriented, easy to talk with and very responsive to our requests.

Provider Response

Thank you for taking the time to share your experience with us. It is our honor to provide quality care.

April 01, 2022

By Denise Bottimore

I am a current client of this provider

Kindred at Home has been a blessing to my parents. They have sent people with very short notice and always find someone to be there for them. All of my parents care givers have been very kind, helpful, and loving. The office is always very helpful and will get back to you immediately.

Provider Response

Thank you for taking the time to share your experience with us.

March 29, 2022

By Jeff - San Francisco

I am a current client of this provider

My 86 year old mom recently had sciatica. It was extremely painful and required her to have homecare day and night. We were in a real bind, as my siblings and I weren't able to provide the near round the clock care that my mom needed. We reached out to Lars at Kindred at Home Daly City on a Friday afternoon. He met us the next day for a couple of hours and had caregivers lined up for day and night shifts starting 3 days later. Lars also gave us a number of really helpful suggestions such as getting a bedside commode and a baby monitor. The caregivers have been taking care of my mom for about a month and a half. The caregivers are great. They've helped my mom tremendously and she has improved a great deal. My mom is really happy with the service that they have provided and with the friendly attitudes that they have. Olive who we've worked with for scheduling caregivers has also been great. We highly recommend Kindred at Home Daly City for homecare. Thank you Kindred at Home Daly City!

Provider Response

Thank you for sharing your experience.

December 16, 2021

By ReviewerAT0724

I am a current client of this provider

I gave Kindred at Home more chances. They do not train their caregivers to lift, they only train them on the job. I had a sweet girl with a nice attitude one day, but the only training she got about lifting was online. I think I've gone through four or five caregivers, but the people don't show up, or they show up late. The other day I finally found a caregiver at 1:00 p.m when they were supposed to come at 8:30 a.m. Some of them don't want to do anything. They did not send me who I needed.

Provider Response

Thank you for sharing your experience with me. I take your concerns seriously, and I've passed along your review to our administration. Our leadership team would like the opportunity to discuss them with you directly. To address your concern promptly and for your privacy, please send your contact information. Providing your contact information will help expedite our communication. As an alternative, you may call our anonymous compliance hotline to report your concerns. Thank you, Troy

May 18, 2021

By Glorinda

I am a current client of this provider

When I needed Kindred at Home, they took me to doctor's visits, did a lot of private grocery shopping for me, and the most important thing was getting my medical tests and going to every place I needed to go, and never complained about where they were going. Everyone that I got was absolutely very professional and very kind. I had to call them at the last minute and they were able to get me my help every time. At present, I don't have in-house caregiving, but my husband did. And the one that came in for my husband was exceptional. She's still working for Kindred and she's always asked for. When they do a good job like that you almost want the same person all the time, but I was surprised that each one they got if they couldn't get the same person, they were just as good as the other! And with all this virus going on, they're exceptionally very careful, just very kind and they know what they're doing. A lot of them had to do some driving. I'm never worried a bit when I was with them.

Provider Response

Glorinda, thank you for your kind words and this wonderful review! We hope you have a great day!

May 10, 2021

By Anthony m

I am a current client of this provider

Kindred has helped me twice with my mother in the last 5 yrs,they have always been accommodating to my hours needed.It is hard to find trust worthy care takers with your loved one while you have to work.

Provider Response

Hi Anthony, thank you so much for your positive comments about Kindred at Home - Personal Home Care Assistance! If you have any further questions, please give us a call. We're always happy to help!

May 07, 2021

By urduja

I am a current client of this provider

Agency provides me a weekly respite which is a big of help on my part, being able to rest and and do some errands while my kids are with their caregivers..my kids caregivers are always on time, my kids love them and I get along well with them. When schedules need to be changed, agency will be able to do it right away

Provider Response

We appreciate you sharing your positive experience with us.

May 05, 2021

By Kyle

I am a current client of this provider

I'm well taken care of by Kindred at Home. Everyone always seems happy to do whatever they can to help me. They are always on time. I'm paralyzed from the chest down so they help me with bathing, dressing, putting food together, and cleaning up my house whenever they can. Anything I need help with, they are willing to help.

Provider Response

Hello Kyle, we are so glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 05, 2021

By Akiko

I am a current client of this provider

I have been using Kindred at Home for my husband. They're pretty good and they're lots of help. I'm 84 years old, so that's why I couldn't do much and I need help to wash his body. He cannot go to the bathroom because he has a catheter. They also help with making bed. The caregiver is pretty good. I cannot complain and she does a pretty good job. Because my husband always starts at 9 a.m., she comes at 9 a.m. until 12 noon, so the schedule is pretty good to me. She is never late. She can be a few minutes late like the traffic is pretty bad, she would call all the time, so it's OK. When I call, sometimes they are out and so I left a message, and they always call me back.

Provider Response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Kindred at Home - Personal Home Care Assistance! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2021

By Larry555

I am a current client of this provider

I am a 69-year-old functioning quadriplegic confined to a wheelchair. I use a Hoyer Lift to transfer from bed to shower chair and bed to wheelchair. Kindred provides responsive weekend care. The same caregiver is consistently on time, very efficient, friendly and listens to my input in addressing my needs. I would recommend Kindred to other disabled folks who want to remain in their home and stay independent.

Provider Response

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 22, 2021

By Tony Tsui

I am a current client of this provider

They have always been knowledgeable, accessible and accommodating to our family. We depend on their service all year round and it is reassurring to know that they have your back. Aimee and Claire are wonderful people who take care of our needs!

Provider Response

Hi Tony, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

April 22, 2021

By Elisa Cinelli

I am a past client of this provider

The staff at Kindred have provided excellent care to my grandparents over the years. We are so thankful for their diligent care. Noel and Bernadette have shown a true concern for their well being and the office staff has ensured for my grandmother's safety during her difficult time facing dementia. Highly recommend!

Provider Response

Hi Elisa, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

March 18, 2021

By jkopatz

I am a current client of this provider

I have been a client of Kindred at Home Daly City sine 2012. My current caregiver Grace has been with me for 4 years at 5 days a week. She is excellent and she provides great service and care to me. She is very helpful and assist me with walks, outside appointments and home care services. She is very loyal and she provides great care.

Provider Response

Hello, thank you for your kind review; we are happy to pass along your comments to Grace! We hope you have a great day!

July 09, 2020

By Dr. A. Dubin

I am a current client of this provider

I am most pleased to write a review of services I have received from the Kindred Home Care Agency near Daly City. The personal attention provided by the professional staff is beyond reproach. They are sensitive, responsible and focused on the needs of their clientele. The care giver with whom I worked, i.e. Ms. Genie, arrived on time, assisted in various needs, from home care, shopping, cooking, laundry, cleaning and assisting in personal concerns; and an excellent listener. The Agency responds to telephone contact with impressive immediacy. Finally, the supervisor was a top notch professional. My highest recommendation.

Provider Response

Thank you for your kind words. It is our honor to provide quality care.

March 24, 2020

By Pier

I am a past client of this provider

My uncle used Kindred at Home. It was very good. If someone wasn't working well with my uncle John, they were able to shift things around for him, which was good. We only had a few times where we had to change people out. For the most part, it was very good. Towards the last couple of years, he had to have a 24-hour caregiver. They worked it out pretty well. Uncle John had many caregivers. Way back early days. He had Destiny, who was wonderful with him and worked with him for many years. The next one was Irma and she was great, too. They were outstanding. My only concern was that occasionally it seemed like the caregivers were almost as old as John. They managed well, but it seemed to be not the best fit.

Provider Response

We appreciate you taking the time to leave us this feedback.

March 15, 2020

By Bianca

I am a current client of this provider

My caregiver from Kindred at Home is absolutely superb. She couldn't be better. She is on time, and she dresses professionally. Three times a week, I would go over to a senior center for exercise or for the book clubs and she comes with me. She doesn't have to stay in the room with me but she is on the premises, and she helps me there. I have her for about four hours a day four days a week. She is absolutely superb; she is top of the line.

March 07, 2020

By Anna

I am a current client of this provider

We have been using Kindred at Home since January. It is working out very well. When we go to the doctor's, the caregiver would drive us. She also does housework like dusting and vacuuming. She gives my husband a shower, too. The caregiver is very nice and helpful. When she doesn't know what to do, she asks us, 'What's next?' She is not just sitting around and doing nothing; she is always doing something.

Provider Response

Thank you for sharing your experience. It is our honor to provide quality care.

March 01, 2020

By Roselle

I am a current client of this provider

My father has Kindred at Home for caregiving. The caregiver gives him food and he helps him rinse his mouth. The caregiver speaks the same language, so he is comfortable with that. I love them. I'm so impressed and so happy with them. If I could, I would use them more often. We have been using them since December. They're one of the best out there as far as caring for my parents. I love the staff; they're great. They get back with me right away. I can text them, email them and call them. If I don't get one person, I get another person. They're just on top of it. The caregiver comes on time, too.

Provider Response

Thank you for sharing your experience. It is our honor to provide quality care.

February 12, 2020

By JP

I am a current client of this provider

Overall, Kindred at Home's care is very good. My neighbor got four different people who cycle through his home on a weekly basis. Overall, they care for him. Also, knowing that I'm overall managing his care, they call me from time to time to suggest things which I appreciate, whether a piece of equipment or some new food item to make sure he is getting the best care he can get. I also want to compliment the front office. They're very accommodating when it comes to a change in the schedule or having special needs. They're very proactive and very good at communicating when a caregiver can't come for a particular session and letting me know who else is coming, so that's good. So far, they're very good.

February 11, 2020

By MV

I am a past client of this provider

We had used Kindred at Home for two weeks. They were helping my mother by watching her and making sure she can get around. She had a fracture pelvis and a broken clavicle, so I just needed somebody to be home while I'm at work and just watch her around. My mother did most of her walking and moving around by herself, but I just needed them to be there to help her if she needed it. My mother was very comfortable with them. The caregiver was very good. My mother is very independent so having somebody in her house makes her nervous but after a couple of days, she got used to it. I have nothing bad to say about them. They were quick; they responded very fast.

February 06, 2020

By Lyn

I am a current client of this provider

We have been using Kindred at Home for almost a year now. My father is on his second caregiver. They're there for a total of 16 hours. He is a fall risk, so the caregiver pretty much sits by him and then if he needs to get up, she follows him. When he is feeling good, she helps him do his physical therapy exercises. She massages his shoulders and sore legs because he has a lot of arthritis, she reminds him about his medication, and she reminds him to do some of his breathing exercises. On good days, they will go to the front of the house in the backyard to go for a walk but that hasn't been recently. My father is very comfortable with her. I'm comfortable with her, too. However, there is one situation where he had to use the bathroom, but he was not very balanced and he was a little bit wobbly. She told him to go sit on the chair to regain his composure, but she didn't follow up with him to say, 'You need to go use the restroom.' It would have been nice if she said, 'Since you're stable now, let's go to the bathroom.' That was the only incident worth mentioning. They need to improve with the communication between the office and the caregiver because I had requested a couple of things but it wasn't relay to the caregiver. Also they need to improve on training the caregiver to be more proactive and to give them some ideas on what to do in situations.

January 31, 2020

By Almaida

I am a current client of this provider

Everything is good with Kindred at Home. As of now, I don't have any problems. We started with them last September. My caregiver is with my husband five times a week three hours a day. She prepares his lunch. She also changes his diaper because my husband is bed-bound. Right now, my husband is happy with his caregiver. We tried a man before, but when that man went on vacation, they gave me a lady. Well, now they're friends because they talk to each other. They exchange their experiences. I told my husband, 'Do you want me to change your caregiver?' as I'm joking with him. He said, 'No, I like her because she understands me.' Every time I have a problem or I have to change hours, they arrange it right away. I'm happy with that.

Provider Response

Thank you for taking the time to share your experience with us. It is our honor to provide quality care.

December 18, 2019

By Connie W

I am a current client of this provider

The caregiver is wonderful. She helps with light housework, is caring about my husband. She is always on time. She is self motivated and finds things to do that help me. I trust her to be home alone while I run quick errands or walk our dog. The agency has been quite responsive about any requests.

July 31, 2019

By SA

I am a current client of this provider

I have been a client for a while now and have been having the same caregiver. She is excellent and helpful. Maya is very courteous! Kindred is very lucky to have her. And I’m glad she is my caregiver.

Provider Response

We're glad you had a great experience with us. It is our honor to provide quality care.

July 21, 2019

By D. Fiore

I am a current client of this provider

I am receiving excellent service from Kindred. My caregiver, Emma, is top of the line. She is great and excellent, and any of the caregivers that had helped me since I started care. I have been a client since 2011 and I am very happy.

June 13, 2019

By C. Kopatz

I am a current client of this provider

Excellent service from all the employees. All of them are very focused and helpful for me.

February 05, 2019

By JPKingJr.

I am a current client of this provider

Some CG'S are good and some are not. I noticed some CG's get too comfortable. But now I am glad that I have a consistent CG. I have been a client since May 2015.

Provider Response

We are happy that you shared your positive experience with us.

December 06, 2018

By Myla

I am a current client of this provider

We have Kindred at Home for my mom and they have been very accommodating. They watch her, feed her, help her in the bathroom, and change her when needed. I would recommend them since they've been very reliable and the people they send out have worked well with my mom.

Provider Response

We appreciate you sharing your positive experience with us.

June 22, 2018

By BJ Wineinger

I am a current client of this provider

Very happy with the good service provided by all the caregivers..It isn"a play on words but they are caring in every way,,,both my wife and I are .clients and that can be a load for one caregiver...

Provider Response

BJ, we're happy you found our staff to be so supportive during your experience with Kindred at Home.

May 10, 2018

By Anonymous

I am a current client of this provider

The care provider, Michelle, has done an outstanding job for us.

Provider Response

We're happy you found our staff to be so supportive during your experience here at Kindred at Home.

April 13, 2018

By Anonymous

I am a current client of this provider

All of the caregivers are well liked. We appreciate their thoughtfulness. They seem especially attentive and ensure that daily exercise routines are done.

Provider Response

Thank you for sharing your experience. It is our honor to provide quality care.

February 15, 2018

By Anonymous

I am a current client of this provider

Our caregiver is excellent. She is personable and knowledgeable.

February 02, 2018

By Anonymous01010134567

I am a current client of this provider

My Mom is a current client of Kindred at Home Daly City. On behalf of our family, we are thankful for the caregivers. The office staff are wonderful. This Christmas we received their greeting card and that was nice. Kindred at Home Daly City A+++ in our book!

September 30, 2016

By Anonymous428522

I am a current client of this provider

Excellent, professional and dependable service from caring staff. We really appreciate the high quality staff that comes to my home to help me. I am very pleased.

September 29, 2016

By Anonymous821755

I am a current client of this provider

We are very pleased with the services. Our needs always met with excellent caregivers. Thank you very much for everything.

March 30, 2016

By Lisa Uharriet

I am a current client of this provider

Punctual caregiver. Reliable service. Caregiver care about the client and is skilled. Knowledgeable.

Provider Response

Thank you so much for the review.

November 04, 2015

By Anonymous115717950

I am a past client of this provider

We had hired Kindred at Home for my uncle, but he fired them. They seemed very good to us, but my uncle didn't like having anybody in his house, so he fired them. He is a very difficult man. I thought they were fine though. Management seemed to be OK.
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About Kindred at Home - Personal Home Care Assistance - Daly City, CA

Kindred at Home (formerly Professional Healthcare at Home) provides personal home care assistance and home health services to families throughout Daly City and surrounding cities. We assist people who struggle with prolonged illness, recovery from surgery, physical or developmental disabilities or simply the challenges of aging. We also coordinate medical, personal, and social service resources, and have built a strong reputation for dedication to the highest standards of compassionate, attentive in-home care.

Our services include assistance with activities of daily living such as personal care, transportation, meal preparation, light housekeeping, and medication reminders. Extra measures are taken to match the most appropriate caregiver to the client, based not only on skill level but personality, as well. All of our caregivers are employees and are bonded and insured. We thoroughly review everyone's background, conduct ongoing training, and do supervisory visits to maintain the highest quality, professional home care.

Our home health division provides care to patients in their residences to fully support their recovery from illness, injury or surgery. Our nurses, aides and therapists coordinate care to meet the medical and emotional needs of patients and treat individuals with acute, long-term and terminal conditions. Our experienced staff is dedicated to providing the highest quality of individualized care. Case managers design each individual's care plan to meet the patient's specific needs. From post-surgical care to chronic condition management, Kindred at Home's team is qualified to tend to a wide variety of home health needs. Services Include skilled nursing care, physical therapy, occupational therapy, speech therapy, social work, home health aide assistance, wound, diabetes and respiratory care, and pain management. We are a Medicare/Medicaid certified agency licensed by the State of California, and have built a strong reputation for dedication to the highest standards of compassionate, attentive in-home care.

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Services and Amenities of Kindred at Home - Personal Home Care Assistance - Daly City, CA

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants

Types of care

  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Training

  • Continual Training

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured
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Kindred at Home - Personal Home Care Assistance - Daly City, CA

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