(800) 558-0653

Home Instead - Montgomery, AL

2520 Fairlane Dr, Montgomery, AL 36116

(800) 558-0653

Verified Partner


(10 reviews)

Offers Home Care

Photos of Home Instead - Montgomery, AL

Get Cost Information

Who are you looking for?

Full Name



By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Get cost information
Find out availability
Ask about payment options

Reviews of Home Instead - Montgomery, AL in Montgomery, Alabama


(10 reviews)



    April 10, 2023

    I am a current client of this provider

    My mom is doing pretty well at home with the caregivers. We're using Home Instead - Montgomery, AL right now. They remind my mom to take her medicine every day. They fix meals. They can use our vehicle to take them to appointments, or we can pay mileage if they use their vehicle like if we didn't have a vehicle. The caregiver that we have right now is very compassionate, very caring, and very reliable, and she does a really good job.

    Jere C


    October 21, 2021

    I am a past client of this provider

    Home Instead took care of my mother in the last 2 months of her life. They provided personnel to sit with her at home & help her to the restroom. They did an outstanding job of providing interaction with mom. They read to her & played some of her favorite gospel songs. There were times when we couldn't be there & I always felt good knowing that they were there to help mom with something to eat or drink as well as bathroom needs. We also had hospice nurses that came once or twice a week to check moms vitals & let us know how she was doing. When the time came that mom needed pain medication they supplied that as well & gave good instructions on its' use. After mom's passing, we received a sweet card with each caregivers personal note. It really meant a lot to know they didn't just view her as a client, but as a friend they had gotten to know & help keep comfortable thru the process. I would highly recommend them in your time of need.



    February 20, 2020

    I am a current client of this provider

    Staff monitors mobile client for safety& responds to help with other tasks . Grooming,clean-up. Performs limited chores, interacts socially with residents in caring, matter of fact manner. Staff is always on time. Staff is very professional and respectful. Staff responds to needs request. Agency staff are very support active and involved in decision making.



    March 30, 2019

    I am a current client of this provider

    Enjoys shopping with Cynthia, the caregiver, who is supportive to her mobility and safety, making sure she eats to keep up strength and health. Attentive.



    December 18, 2018

    I am a past client of this provider

    The absolute worst experience you can imagine. Things were not done as we were told when we signed up. One time, a care giver did not even show up as scheduled, nor did anyone let me know this by calling me. I asked for someone with particular skills and was not given that either, although was promised that is what I would get. I asked to have manager call me on several occasions when problems came up, several weeks later I still have not received that phone call, I did however receive the bills. I finally called and spoke to the owner who was extremely defensive and would not even listen to what happened from my perspective. Extremely disappointing and extremely unprofessional experience at a time we needed someone most. I highly recommend NOT using this company!

    Provider Response

    Hello Charlotte, I appreciate that we were able to discuss this over the phone and I’m sorry you felt this way about your experience. What you had described is certainly not the way we do business. Per all accounts, we are glad we were able to cover all shifts and fill your requirements based on the services we offer. At Home Instead, we strive to provide the highest-quality home care services to fit you and your family's needs.



    March 3, 2018

    I am a current client of this provider

    I fell and hurt myself requiring the services of a care giver. The care giver does some light cleaning, washing clothes, etc,. the care givers arrive on lime and are responsive to my requests Any issues are quickly resolved by senior care..

    John M Wade


    August 21, 2017

    I am a current client of this provider

    Personal attentiveness, care and lots of activities are key to happy residents.



    April 4, 2015

    I am a past client of this provider

    We used this service for parent who moved in with my husband and I so he would not have to be in a nursing home. We had caregivers 3 days a week and 2 Saturdays a month for about 3 years, plus extra shifts when needed. Since we work full time, we would not have been able to care for him without help. In the last months before parent passed, increased service to 5 days a week, then added 10 pm to 6 am shift 7 days a week. Staff was professional and compassionate. Caregivers were reliable, skilled, friendly, and developed excellent relationship with parent.



    May 27, 2012

    I am a current client of this provider

    We've been with Home Instead for a few weeks and they are good at what they do. When I was looking around for agencies, the qualifications of Home Instead were posted on their website and it got my attention. Also the fact that they called me back within 24 hours and sent me information via email were primary reasons why I hired them for my parents. I like their website by the way. It was very informative and helpful during my search. The services we got were primarily for companionship and driving. There's also a little bit of housekeeping but very minimal. They send in just same person which is good. The lady comes 2 half days a week, 4 hours each day so a total of 8 hours a week. At this stage in her life, I'm not sure my mother would be happy with anybody around her but for the most part, I know she has no complaints towards the caregiver.



    April 14, 2012

    I am a past client of this provider

    Home Instead did an excellent job. They helped us get organized with things concerning my father-in-law and his wife. They went beyond the call of duty to help us.

    What you can do with Caring

    • Search the Caring database

      Quickly search the largest online senior living and senior care directory

    • Read reviews and expert guidance

      Read our authentic consumer reviews and content by experts

    • Speak to a Family Advisor for free

      Guided, expert advice to find the best community or agency for you

    • Take a tour to decide yourself

      We’ll help you book tours or get in touch with local agencies

    Services and Amenities of Home Instead - Montgomery, AL in Montgomery, Alabama

    Agency Type

    • Full Service Agency
    • Agency Extra: Each Home Instead franchise office is independently owned and operated.

    Range of services

    • Companion Care
    • Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Home Instead - Montgomery, AL in Montgomery, Alabama

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.


    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.


    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Montgomery, AL

    Help seniors by writing a review

    If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.

    Request Pricing Information

    Who are you looking for?

    Full Name



    By clicking "Get Costs", I am providing express written consent to receive calls including automated/pre-recorded calls and automated texts for which I may incur a cost, as well as emails from Caring and its partners. I understand I am not obligated to provide this consent to utilize Caring’s service(s). I acknowledge I was able to review the Agreement to be Contacted, Terms of Use, and Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    mother and daughter online shopping

    Compare costs, photos & reviews of senior living and care options near you.



    Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.

    (800) 558-0653

    Didn't find what you were looking for?

    Caring's Family Advisors can help answer your questions, schedule tours, and more.

    Call us at (855) 948-3865

    Senior Care Services near Montgomery County, AL

    • Autauga County
    • Elmore County
    • Lowndes County
    • Macon County
    • Coosa County
    • Bullock County

    Senior Care Services near Montgomery, AL

    Helpful Articles is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.


    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.


    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

    Our Services

    • Senior Living Directory

    • Senior Care Directory

    • Caregiving Resources

    • Sitemap

    • Terms of Use

    • Privacy Policy

    © 2024 Caring, LLC. All rights reserved.