Veterans Victory House

Tiana

We visited Veterans Victory House. I was familiar with it, the people seemed to be kind, and it had an overall better feel to it than other facilities. It had a calming atmosphere. The staff was knowledgeable and easy to talk with.

Sandra406814

Veterans' Victory House was very nice and spacious. There was not only respect but also affection between the residents and the staff. The dining area was very clean and not institutional.

Marjorie014301

My loved one is going into Veterans' Victory House, and I like it very much. Everybody I met was very nice. It's a long, tedious process to get him admitted. They have a long waiting list. He's going into the Alzheimer's unit, which is a locked unit, and they have their own chapel, dining room, activity room, and secure outside patio.

SandyW

I brought my father there six months ago in pretty good condition considering he was an amputee. A week later, he was in ICU on a ventilator. Six months later before I left town for a week, I asked the nurse, Keri, three times one night to have a dr see him the next day and that I thought he had an infection. She was extremely rude always to him and on this day to me. She kept arguing with me he was normal. I insisted he was not and she needed to have a Dr look at him. She neglected to ask for any medical care for him. He's now dead. I told her he acted weird like the two times he had sepsis They called me twice in one day throwing a fit over him using an unapproved hair conditioner. I still have the ridiculous voicemail. But said they couldn't call when they thought he needed to be hospitalized because he was "self care". However, a few days after I told the nurse I thought he had sepsis, they felt no need to call me and tell me they felt he needed hospitalized. He was septic and didn't have the correct mindframe while being septic to make the choice to refuse to go. They waited two more days to take him to the hospital. This was right after I'd asked for medical care for him from Nurse Keri. If I would have been called, he'd probably be alive today. He died from sepsis after a three week hospital stay. They couldn't find any of his belongings for a week besides his wallet. It's now a month later and each week they tell me they found a few more items. These items missing include checkbooks and a brand new watch. I've called at least 20 times and the administrator refuses to return my calls. Now the head security guy remembers putting Dad's checkbooks and glasses in his own office for safe keeping. That's after I said I may need to file a police report. However, they refuse to send them to me and the brand new watch is still missing. I'll never forgive myself for not taking my dad to the hospital that night rather than trusting that nurse. .

Danny12

We were about to place my grandfather at Veteran’s Victory House, but he passed away. The place was very nice, and clean. Everybody had very nice things to say about the place.

Dawn33

My dad is on the waiting list at Veterans Victory House. It has everything that he is going to need because he cannot take care of himself at this point. The rooms are for two people, but they are separated in two different rooms. The bathroom is a shared facility, but overall, it is pretty spacious. The staff is wonderful, great, very thorough, and very professional. They call to talk as we wait on the waiting list. They have lots of activities and several activity rooms. The dining area is rather large, standard dining area with multiple tables. It has plenty of space. It is not elegant, but it is nice. It is not fine dining but only a little step below.

JenniferMiller

This is a sory place on most levels for our greatest veterans. The Alzheimer residents are virtually forgotten, they do not receive much stimuli and are encouraged to be quiet and sit quietly in their wheelchairs. Ambulation is discouraged. Staff openly say they don't want to work in that unit because it's too challenging. Food is substandard especially for those with finger food requirements. A plate of finger food consists of a spoonful of pinto beans, a few string beans and a non description ground mystery meat. What about french fries, Salisbury steak cut in finger sizes with cooked broccoli or cooked carrots. No mind stimuli. Made to watch old TV boring reruns.

Liz11

This facility cares for veterans with mental and/or physical disabilities. The staff is very caring and knowledgeable and I feel confident that my loved one is being well cared for. I am called to alert me to any changes in medicine or patient care. The building is very clean and meals are nourishing and well prepared. There are activities for the residents which vary daily.

Yoyo2

The facility itself is very nice. Clean, does not smell and I would give it a 4 star. The reason I give it a 3 star is because the CNA's can be a little rude and me and my mother have had to get on them about simple things like no shaving my father. Or her would be sitting in his room with someone else's perscription glasses on. His socks have also been missing amongst other things.