Richmond Heights Place

Offers Assisted Living, Independent Living, Nursing Homes, and Memory Care

14 Reviews

562 Richmond Rd

Richmond Heights

44143

Richmond Heights Place

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4.0 14

ReviewerRD#04092022p 2022-04-17 I toured Richmond Heights Place. The rooms are basically like studio apartments. They all had their own shower and bathroom. They were okay. The upkeep seemed well taken care of. Each cottage has two floors. The community areas are on the first floor, the apartments are on the second floor and there's an elevator. They had activities. The staff seemed to be good. Each apartment had its own shower area, and each apartment also had a mini-fridge and a microwave, which I like. They also had a lower number of people per cottage. It seemed like the staff were engaged with the residents. They were doing a lot of activities when I visited, so I like that. I visited this facility

5 4 1

Darlene 2021-12-30 I went to Richmond Heights Place and looked at their independent living and assisted living. It was excellent. I liked everything I saw. I liked the cleanliness, the friendliness of the people who worked there, plus the residents were friendly,, too. They were obviously very happy and I liked the fact that the meals were included, and the size of the rooms. The layout was also nice. It was open, the public areas were nicely laid out, as well as the residents' personal space. There was plenty of room for the furniture that my mother-in-law would need to take with her. Then they have a laundry area and a kitchen area. Everything was clean and well-maintained. I visited this facility

5 5 1

Jo 2021-07-11 My aunt will be moving into Richmond Heights Place. I went there twice. They're very helpful, very pleasant, and very informative. They showed me the dining room, the places people went to get together and talk, and three different apartments. It was very good. They had a lot of different rooms where they can be outside but in a screened-in area, so there were no bugs. It was very nice and everything looked great. She's going to be tested on Tuesday to see what level of healthcare they feel that she would need. They gave wonderful cookies -- the biggest cookies you ever saw -- and they were delicious. I met the chef, and the reception lady was always very cheerful and helpful too. It was just a pleasant situation. It looked very clean. I saw the menu and there was a variety, so I think whatever they're doing, they're doing things in a good way. It was very cheerful, clean, and very cozy looking. I visited this facility

5 4 1

Helen 2021-06-25 The person I met with during my visit was very thorough, very professional, and patient, and she answered all of my questions. I do believe Richmond Heights Place is a nice facility. I like the appearance of the building. The outside was very well manicured. The building itself is modern, and the inside was clean and well maintained. It has a lot of curb appeal; it's a very modern facility. I visited this facility

5 4 1

Barbara 2021-03-18 So far my husband is doing very well at Richmond Heights Place. He seems to be getting all that he needs, as far as therapy and going to his doctors goes. So far he has no complaints about the food or the rudeness of the staff. The people I've met have all been very nice, courteous, and whatnot. They said they do offer activities, and they have a schedule that's posted, but he hasn't said anything about taking part in anything. He has a refrigerator and a microwave. He can have whatever he wants as far as snacks go, besides his three meals a day. It is a very nice and clean facility. It is more updated, and I just have a good feeling about it. I am a friend or relative of a current/past resident

5 5 1

Annette22 2016-02-29 We liked it and, if we choose to move forward, that’s the facility we would probably move my mom in. They had daily activities that vary from dance and crafts; they had a lot of different activities. She would have her own apartment. They share bathrooms, but you have a choice. You can have your own individual apartment, or she can have a shared bathroom. It’s nice and you could bring your own furniture. We liked the facility. It’s very clean, the staff was really friendly, and it’s very secure. It’s a nice facility for my mom. I visited this facility

5 4 1

Shannon9 2015-03-23 I visited and I was very impressed by the facility -- the assisted living part and the nursing home part. The whole area was a beautiful place for senior citizens to live. The little quarters were large enough for the residents. It was accommodative and safe. I visited this facility

5 5 1

Hazel 2021-08-22 I did a tour of Richmond Heights Place. I like the area that it's located in because it has shops and different things nearby. Even though the meals are provided, if they want to order pizza and not go to dinner, they can do that. Right there in the area, it's conveniently located to a lot of extras. Plus, the site was very, very beautiful. You could just feel good, and you can just feel the energy from the nature and surroundings. It was beautiful outside. The greenery was really nice; it is a very inviting place. I thought it looked modern enough, and the setup was nice. The apartment that they showed us was very nice and homey. It's not like you are in a hospital setting; it's like you were in a small apartment. Their staff, Jennifer was very, very accommodating, and she was very friendly. She answered all of my questions. She was very, very warm, and went over and above. I didn't make it to the first appointment. She made sure that she followed-up with me and not just assume that I didn't want to come. She rescheduled me right away and was there to greet me with coffee and a cookie. I just felt really, really good in her presence. She was wonderful. I visited this facility

5 4 1

Briant 2021-08-10 The tour I had with Richmond Heights Place was very good. The person took me on the tour, showed me the available apartments, and answered all my questions. She was very helpful and it was a very nice place to visit. The apartments were very nice too and I think they're mostly studio apartments. It just had a very nice atmosphere. It was very scenic because it sits off the main road. So, there's a lot of benches where you can go and sit out while enjoying nature. There were lots of trees, plants, and flowers growing around. So, there's a lot of greenery. It's not like you're on the highway seeing a bunch of traffic. I didn't try any meals but they gave me a couple of cookies as a courtesy and they tasted good. I visited this facility

5 5 1

Suzanne 2021-08-06 We chose Richmond Heights Place for my mother because of the price, and they're remodelling the building that she's going into. I would rate them highly because they're caring and also for the cleanliness of the place. The staff seemed to be very attentive, helpful, and friendly. They've completely remodelled the whole building, and the rooms are spacious. They have a salon. All the meals are included, and they also have housekeeping and laundry service. I visited this facility

5 5 1

Tracy 2021-07-07 Richmond Heights Place looked clean, and the staff was very friendly. We were able to walk around, while some of the other facilities we could only do a virtual tour. So getting to look around and walk around really helped us make our decision. They gave us a snack when we left. They have daily activities. The rooms were very clean, nice, and big compared to some of the other ones we saw. It had more like a homey feeling. They were more like apartments than rooms. I visited this facility

5 5 1

Sophronia 2021-03-04 We went to Richmond Heights Place a couple of years ago. We liked it. It is convenient to my brother where he lives in Richmond Heights, and my niece who lives in South Euclid. The person who gave the tour was nice, gave us information, brochure, and took us on a tour. The room was clean, nice, and didn't have an odor. My mother wasn't quite set on it at that time because she wanted a 1-bedroom with a living room and dining room, or a living room and a kitchen. The living atmosphere was very nice, and they seemed to offer different kinds of amenities. I visited this facility

5 4 1

Angela 2021-08-10 My mother was in Richmond Heights Place for rehab. The facility is beautiful, but as far as the care my mother received while she was in there, I was not pleased with it. I'm assuming because they're new, I guess they're trying to get things together, for one instance, they put a pan in the bedpan and forgot about it, they were very bad -- when she rang her buzzer for them to come, it took them too long, and then they're saying, she just rang it or something like that. The social worker there can be very rude, no help in helping you understand the ins and outs of having my mother in the nursing home. She was there a little over ten days. I am a friend or relative of a current/past resident

5 1 1

Dee 2021-08-08 A facility that I would give a very poor rating to is Richmond Heights Place. When they toured me and walked me past staff areas in one office behind the trash can with blood splattered on the wall. It was very dirty, and unkempt. When they walked me towards the dining room, it smelled so bad I had to cover my nose. Everything else looked nice, but I thought if they're letting me see areas so visible that are so slovenly kept, that I would not trust the care of my loved one with them. And when I walked out, the director asked me, "So how do we compare to the other places you've seen?" which is a very awkward position to put the person you're touring in. I thought that was very unprofessional, and I wasn't pleased with that at all. And I instantly, in my little book of check-off lists, wrote a big fat no for them. I didn't see one resident visible. All the doors were shut, and I didn't see one resident throughout my whole tour. So that concerned me. The room was very nice. The building was also very nice, it was built in the early 2000s. It looks pretty, but I wasn't gonna put my friend in there. In terms of food, they also offered two choices. It's the unsanitary conditions, the carpetings was so dirty everywhere. I only met the director, and I met one other staff member that had just won Best Employee of the Month, and she was very nice. They didn't introduce me to many. I visited this facility

5 1 1

562 Richmond Rd, Richmond Heights, OH 44143

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Richmond Heights Place (800) 385-2527

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Reviews of Richmond Heights Place

14 Reviews Write a review

Food

(Not Rated)

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(11 Reviews)

Facility

(10 Reviews)

Activities

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Value

(2 Reviews)

Assisted Living Reviews for Richmond Heights Place

April 17, 2022

By ReviewerRD#04092022p

I visited this facility

I toured Richmond Heights Place. The rooms are basically like studio apartments. They all had their own shower and bathroom. They were okay. The upkeep seemed well taken care of. Each cottage has two floors. The community areas are on the first floor, the apartments are on the second floor and there's an elevator. They had activities. The staff seemed to be good. Each apartment had its own shower area, and each apartment also had a mini-fridge and a microwave, which I like. They also had a lower number of people per cottage. It seemed like the staff were engaged with the residents. They were doing a lot of activities when I visited, so I like that.

December 30, 2021

By Darlene

I visited this facility

I went to Richmond Heights Place and looked at their independent living and assisted living. It was excellent. I liked everything I saw. I liked the cleanliness, the friendliness of the people who worked there, plus the residents were friendly,, too. They were obviously very happy and I liked the fact that the meals were included, and the size of the rooms. The layout was also nice. It was open, the public areas were nicely laid out, as well as the residents' personal space. There was plenty of room for the furniture that my mother-in-law would need to take with her. Then they have a laundry area and a kitchen area. Everything was clean and well-maintained.

Provider Response

Thank you Darlene for telling us about your visit at Richmond Heights Place. It is great to have your feedback. We work very hard to create a clean, maintained, safe, and welcoming environment for residents and guest. It takes a team effort. We look forward to being here for your family.

July 11, 2021

By Jo

I visited this facility

My aunt will be moving into Richmond Heights Place. I went there twice. They're very helpful, very pleasant, and very informative. They showed me the dining room, the places people went to get together and talk, and three different apartments. It was very good. They had a lot of different rooms where they can be outside but in a screened-in area, so there were no bugs. It was very nice and everything looked great. She's going to be tested on Tuesday to see what level of healthcare they feel that she would need. They gave wonderful cookies -- the biggest cookies you ever saw -- and they were delicious. I met the chef, and the reception lady was always very cheerful and helpful too. It was just a pleasant situation. It looked very clean. I saw the menu and there was a variety, so I think whatever they're doing, they're doing things in a good way. It was very cheerful, clean, and very cozy looking.

Provider Response

Hi, thank you so very much for taking time to review us! We are so glad our community is a great fit.

June 25, 2021

By Helen

I visited this facility

The person I met with during my visit was very thorough, very professional, and patient, and she answered all of my questions. I do believe Richmond Heights Place is a nice facility. I like the appearance of the building. The outside was very well manicured. The building itself is modern, and the inside was clean and well maintained. It has a lot of curb appeal; it's a very modern facility.

Provider Response

Thank you so much for taking time to review our community! We really appreciate your comments.

March 18, 2021

By Barbara

I am a friend or relative of a current/past resident

So far my husband is doing very well at Richmond Heights Place. He seems to be getting all that he needs, as far as therapy and going to his doctors goes. So far he has no complaints about the food or the rudeness of the staff. The people I've met have all been very nice, courteous, and whatnot. They said they do offer activities, and they have a schedule that's posted, but he hasn't said anything about taking part in anything. He has a refrigerator and a microwave. He can have whatever he wants as far as snacks go, besides his three meals a day. It is a very nice and clean facility. It is more updated, and I just have a good feeling about it.

Provider Response

Thank you very much for your review! We appreciate you taking the time to share your experience here at Richmond Heights Place.

February 29, 2016

By Annette22

I visited this facility

We liked it and, if we choose to move forward, that’s the facility we would probably move my mom in. They had daily activities that vary from dance and crafts; they had a lot of different activities. She would have her own apartment. They share bathrooms, but you have a choice. You can have your own individual apartment, or she can have a shared bathroom. It’s nice and you could bring your own furniture. We liked the facility. It’s very clean, the staff was really friendly, and it’s very secure. It’s a nice facility for my mom.

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Nursing Home Reviews for Richmond Heights Place

August 10, 2021

By Angela

I am a friend or relative of a current/past resident

My mother was in Richmond Heights Place for rehab. The facility is beautiful, but as far as the care my mother received while she was in there, I was not pleased with it. I'm assuming because they're new, I guess they're trying to get things together, for one instance, they put a pan in the bedpan and forgot about it, they were very bad -- when she rang her buzzer for them to come, it took them too long, and then they're saying, she just rang it or something like that. The social worker there can be very rude, no help in helping you understand the ins and outs of having my mother in the nursing home. She was there a little over ten days.

Memory Care Reviews for Richmond Heights Place

August 08, 2021

By Dee

I visited this facility

A facility that I would give a very poor rating to is Richmond Heights Place. When they toured me and walked me past staff areas in one office behind the trash can with blood splattered on the wall. It was very dirty, and unkempt. When they walked me towards the dining room, it smelled so bad I had to cover my nose. Everything else looked nice, but I thought if they're letting me see areas so visible that are so slovenly kept, that I would not trust the care of my loved one with them. And when I walked out, the director asked me, "So how do we compare to the other places you've seen?" which is a very awkward position to put the person you're touring in. I thought that was very unprofessional, and I wasn't pleased with that at all. And I instantly, in my little book of check-off lists, wrote a big fat no for them. I didn't see one resident visible. All the doors were shut, and I didn't see one resident throughout my whole tour. So that concerned me. The room was very nice. The building was also very nice, it was built in the early 2000s. It looks pretty, but I wasn't gonna put my friend in there. In terms of food, they also offered two choices. It's the unsanitary conditions, the carpetings was so dirty everywhere. I only met the director, and I met one other staff member that had just won Best Employee of the Month, and she was very nice. They didn't introduce me to many.

Provider Response

Dee, thank you for providing your feedback and letting us know about your experience. We set a high standard for our community, and what you described is definitely not normal operating conditions. Please contact our executive director – we want to be sure we address these concerns.

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Questions about Richmond Heights Place

What programs or activities does Richmond Heights Place offer to enrich residents' well-being?

We offer a wide variety of life enrichment activities that include parties, arts and crafts, music programs, exercise and spiritual activities aimed to support a healthy lifestyle. Please call us for a copy of our activities calendar.

What transportation services does Richmond Heights Place offer to assisted living residents?

Richmond Heights Place offers transportation to outings including scenic drives and shopping, and to medical appointments.

What transportation services does Richmond Heights Place offer to independent living residents?

We transport residents on monthly outings, such as scenic drives and shopping, and offer transportation to medical appointments once a month.

What common areas are available for independent living residents?

Our independent living residents enjoy the following common areas: a living room / lounge, dining room, screened porch, open air porch, courtyard and garden, meeting room and library.

What safety features or security measures does Richmond Heights Place provide to protect residents who wander?

Richmond Heights Place has a secured memory care cottage to protect residents who might otherwise wander.

Describe the neighborhood around Richmond Heights Place. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Richmond Heights Place is located near the big city of Cleveland, and just 20 minutes away from the shores of beautiful Lake Erie. A drive westward along the coast leads to some of the lake’s most popular shores, islands, and lighthouses. Residents will find the cool air from the coastline fresh and agreeable, aiding in an overall feeling of wellness. Euclid Creek Reservation is also nearby, providing ample opportunity for outdoor recreation. Within the area of Richmond Heights, residents can enjoy local shopping at their convenience, such as Richmond Town Square, a mall situated just down the road from our senior living community. Several churches pepper the area as well.

Costs for Richmond Heights Place

Cost of Assisted Living

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Cost of Independent Living

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Cost of Memory Care

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Services and Amenities of Richmond Heights Place

Costs

Rent Plus Care Fees
Assisted Living Starting At: $2995/month
Independent Living Starting At: $1150/month
Memory Care Starting At: $3595/month

Room and housing options

Companion Suites: We Do Offer Companion Suites
Studio Apartments

Medicare

Health:
Overall:
Quality:
Staff:
Medicare Provider Number: 366377
Ownership Type: For Profit Corporation
Date Certified: 10/01/2020

General

Resident Capacity: 95
Minimum Age: 55+
Pets: Small Pets Allowed

Licenses

State Licenses: 2535N

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About Richmond Heights Place

Richmond Heights offers a conveniently located campus with several different care options to ensure that you or your loved one will remain as comfortable and as independent as possible – even with changing needs. Skilled nursing and rehabilitation, assisted living and memory care accommodations are available.

When your loved one joins Richmond Heights Place, they can expect excellent service with warmth, passion, and respect. Our team of dedicated professionals is excited to help each and every resident live life to the fullest, all from the comfort of our homey senior living community. We listen to your needs and work with you and your family to form a customized plan that enables an engaging, safe, and stress-free senior living community to retire in.

Above all, we are here to facilitate positive change and ease challenging transitions for families. Our senior living facility provides real solutions, no matter the situation. Our staff is always around to help our residents and keep them company. Each member of our team shares the same devotion for forging relationships with the members of our senior living community. With a family like ours, you can rest assured that your loved one will enjoy an enriched life, filled with activities and friendships.

Our senior living facility is more than a place to live—it’s a place to thrive.

We treat your family, like our own. It’s that simple. Leaving someone you love in the care of another can be challenging, and we do not take that responsibility lightly. We employ highly trained healthcare professionals available so that we can provide the best care possible. When you choose Richmond Heights you are choosing a team you can trust.

What Makes Us Special

Our community is committed to kindness; it is a deep part of our company philosophy. We put the care of our residents above everything else and our staff is deeply invested in providing outstanding service.

Richmond Heights Place

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Independent Living Reviews for Richmond Heights Place

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Nursing Home Reviews for Richmond Heights Place

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Memory Care Reviews for Richmond Heights Place

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Costs for Richmond Heights Place

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Services and Amenities of Richmond Heights Place

Costs

Room and housing options

Medicare

General

Licenses

About Richmond Heights Place

Our senior living facility is more than a place to live—it’s a place to thrive.

What Makes Us Special

Map of Richmond Heights Place

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