Caring.com
Caring.com

(800) 558-0653

Richmond Heights Place

562 Richmond Rd, Richmond Heights, OH 44143

(800) 558-0653 (Call a Family Advisor)

4

(20 reviews)

Offers Memory Care, Independent Living, Nursing Homes, and Assisted Living

Photos of Richmond Heights Place

Get Cost Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Explore Nearby Verified Providers

Be sure to consider these verified communities in your search.

Get cost information
Find out availability
Ask about payment options

Reviews of Richmond Heights Place in Richmond Heights, Ohio

4

(20 reviews)

  • Facility

    4.4

  • Staff

    4.4

  • Food

    3.5

  • Activities

    4.0

  • Value

    2.5

horrible place for your love one

1

November 2, 2023

I am a friend or relative of a current/past resident

short staffed,ignor the needs of the residents ,adminstrative staff has changed 3 times in a year.They are not trustworty. Not all staff was bad. revolving door of staff. Never had clean linen .

Nickie

5

October 4, 2023

I visited this facility

Richmond Heights Place was new, it's clean, and it's a lovely area. The staff there was very accommodating, full of information, and very helpful. I spoke with the cook and they were very proud of their food service. They have social activities with the residents, but there is no swimming pool, gym, or any of those kinds of things. The dining was very nice and they had a courtyard. The grounds were beautiful. The cleanliness was excellent. There was fast food available close by, and there was a hospital probably 20 minutes.

Vivian

4

May 20, 2023

I visited this facility

We toured Richmond Heights Place. It's beautiful and nice. It was quiet, which was kind of striking to me. I didn't see a lot of people sitting around even though we went around 6:00 in the evening. So I was kind of surprised I didn't see seniors sitting out, eating, or anything like that, but the place was clean and well-lit. The people we saw seemed very friendly. The staff who assisted me was delightful. The dining area was clean. It seemed like there were a lot of activities like day trips. You're among other people so you know you're not isolated. You can commune, so to speak, as much as you want or as little as you want. That's the impression I got. Also, the fact that they offer three meals a day was good. They had a place where if you chose to cook your own food, you could do that, too. What was also impressive was they had a residents' meeting where they got input from the residents. The person that gave us the tour mentioned residents saying that they wanted X, Y, or Z to eat, and they wanted it prepared a certain way. He talked about how they made changes based on what the residents said. We thought that was good.

Carlton

5

April 23, 2023

I visited this facility

I toured the Richmond Heights Place. The rooms were nice. They were really, really gorgeous, and I enjoyed them. I enjoyed going there. It was a good tour. They have different cottages, and it's like a little neighborhood. What we saw was nice common areas, and it looked like they have some outside garden activities. They have access to the outside and that kind of thing. It was very nice. They took us to a couple of different suites, and they were nicely carpeted. It seemed like they had decent amenities. Even though they were studios, they were pretty spacious, so I liked that part. I really couldn't find anything major wrong with them, but my only issue is that I didn't get a chance to talk to the staff. I always like to see how the staff interacts with the residents, and that was the only drawback.

Anita

5

March 10, 2023

I visited this facility

The staff at Richmond Heights Place was lovely. They greeted me in the lobby and asked me who I wanted to see, and then asked me to have a seat. The atmosphere of the place was so beautiful, just sitting in the lobby and looking out the window. One side of it was closed in like a patio. When I started the tour, I saw the entire facility and it was beautiful. The only thing about it was I would have to supply my furniture. I saw the residents doing crafts and some were playing bingo. And when it was time to eat, the dining room doors opened and everybody was in line. The dining room was beautiful. It was immaculate. If I had the funds, that's where I would want to go.

Reviewer#DT1010

4

October 15, 2022

I am/was a resident of this facility

I have moved into Richmond Heights Place. It's clean and nice, there's no problem with it. The staff is okay. The ones I come in contact with have been very nice. The only problem I have, as with every assisted living nursing care, is that there are not enough people. One of the bad things is that your care has been cut in half. The room is okay, it's L-shaped. At one end of the room is the bed and table, and there's also another table at the right-side area. On the other side, there's a couch, a TV, a table, and a bookcase. I have my dresser from my home and a nice closet. They have a beauty salon and other amenities. I have not gone to the gym because I have been having care in my room. They have movies and people that do different things, and they have bingo. They clean the room once a week and they shower you sometimes too. There's not enough staff. The value for money is okay, but I think all nursing homes are expensive. The food is okay. I'm not thrilled with the food, it's not bad, but it's not great.

ReviewerRD#04092022p

4

April 17, 2022

I visited this facility

I toured Richmond Heights Place. The rooms are basically like studio apartments. They all had their own shower and bathroom. They were okay. The upkeep seemed well taken care of. Each cottage has two floors. The community areas are on the first floor, the apartments are on the second floor and there's an elevator. They had activities. The staff seemed to be good. Each apartment had its own shower area, and each apartment also had a mini-fridge and a microwave, which I like. They also had a lower number of people per cottage. It seemed like the staff were engaged with the residents. They were doing a lot of activities when I visited, so I like that.

Darlene

5

December 30, 2021

I visited this facility

I went to Richmond Heights Place and looked at their independent living and assisted living. It was excellent. I liked everything I saw. I liked the cleanliness, the friendliness of the people who worked there, plus the residents were friendly,, too. They were obviously very happy and I liked the fact that the meals were included, and the size of the rooms. The layout was also nice. It was open, the public areas were nicely laid out, as well as the residents' personal space. There was plenty of room for the furniture that my mother-in-law would need to take with her. Then they have a laundry area and a kitchen area. Everything was clean and well-maintained.

Provider Response

Thank you Darlene for telling us about your visit at Richmond Heights Place. It is great to have your feedback. We work very hard to create a clean, maintained, safe, and welcoming environment for residents and guest. It takes a team effort. We look forward to being here for your family.

Hazel

4

August 22, 2021

I visited this facility

I did a tour of Richmond Heights Place. I like the area that it's located in because it has shops and different things nearby. Even though the meals are provided, if they want to order pizza and not go to dinner, they can do that. Right there in the area, it's conveniently located to a lot of extras. Plus, the site was very, very beautiful. You could just feel good, and you can just feel the energy from the nature and surroundings. It was beautiful outside. The greenery was really nice; it is a very inviting place. I thought it looked modern enough, and the setup was nice. The apartment that they showed us was very nice and homey. It's not like you are in a hospital setting; it's like you were in a small apartment. Their staff, Jennifer was very, very accommodating, and she was very friendly. She answered all of my questions. She was very, very warm, and went over and above. I didn't make it to the first appointment. She made sure that she followed-up with me and not just assume that I didn't want to come. She rescheduled me right away and was there to greet me with coffee and a cookie. I just felt really, really good in her presence. She was wonderful.

Provider Response

Wow, thank you so much for taking time to share your thoughts on our community and your tour! We are so happy to hear that. Please let us know how we can help you further.

Angela

1

August 10, 2021

I am a friend or relative of a current/past resident

My mother was in Richmond Heights Place for rehab. The facility is beautiful, but as far as the care my mother received while she was in there, I was not pleased with it. I'm assuming because they're new, I guess they're trying to get things together, for one instance, they put a pan in the bedpan and forgot about it, they were very bad -- when she rang her buzzer for them to come, it took them too long, and then they're saying, she just rang it or something like that. The social worker there can be very rude, no help in helping you understand the ins and outs of having my mother in the nursing home. She was there a little over ten days.

Briant

5

August 10, 2021

I visited this facility

The tour I had with Richmond Heights Place was very good. The person took me on the tour, showed me the available apartments, and answered all my questions. She was very helpful and it was a very nice place to visit. The apartments were very nice too and I think they're mostly studio apartments. It just had a very nice atmosphere. It was very scenic because it sits off the main road. So, there's a lot of benches where you can go and sit out while enjoying nature. There were lots of trees, plants, and flowers growing around. So, there's a lot of greenery. It's not like you're on the highway seeing a bunch of traffic. I didn't try any meals but they gave me a couple of cookies as a courtesy and they tasted good.

Provider Response

Briant, we are so very glad you enjoyed touring our community. (And our signature cookies too!) We really appreciate you sharing your experiences here.

Dee

1

August 8, 2021

I visited this facility

A facility that I would give a very poor rating to is Richmond Heights Place. When they toured me and walked me past staff areas in one office behind the trash can with blood splattered on the wall. It was very dirty, and unkempt. When they walked me towards the dining room, it smelled so bad I had to cover my nose. Everything else looked nice, but I thought if they're letting me see areas so visible that are so slovenly kept, that I would not trust the care of my loved one with them. And when I walked out, the director asked me, "So how do we compare to the other places you've seen?" which is a very awkward position to put the person you're touring in. I thought that was very unprofessional, and I wasn't pleased with that at all. And I instantly, in my little book of check-off lists, wrote a big fat no for them. I didn't see one resident visible. All the doors were shut, and I didn't see one resident throughout my whole tour. So that concerned me. The room was very nice. The building was also very nice, it was built in the early 2000s. It looks pretty, but I wasn't gonna put my friend in there. In terms of food, they also offered two choices. It's the unsanitary conditions, the carpetings was so dirty everywhere. I only met the director, and I met one other staff member that had just won Best Employee of the Month, and she was very nice. They didn't introduce me to many.

Provider Response

Dee, thank you for providing your feedback and letting us know about your experience. We set a high standard for our community, and what you described is definitely not normal operating conditions. Please contact our executive director – we want to be sure we address these concerns.

Suzanne

5

August 6, 2021

I visited this facility

We chose Richmond Heights Place for my mother because of the price, and they're remodelling the building that she's going into. I would rate them highly because they're caring and also for the cleanliness of the place. The staff seemed to be very attentive, helpful, and friendly. They've completely remodelled the whole building, and the rooms are spacious. They have a salon. All the meals are included, and they also have housekeeping and laundry service.

Provider Response

Suzanne, thank you so much for taking time to review our community! We are thrilled that your family chose Richmond Heights Place, and will strive to continue to exceed your expectations.

Jo

4

July 12, 2021

I visited this facility

My aunt will be moving into Richmond Heights Place. I went there twice. They're very helpful, very pleasant, and very informative. They showed me the dining room, the places people went to get together and talk, and three different apartments. It was very good. They had a lot of different rooms where they can be outside but in a screened-in area, so there were no bugs. It was very nice and everything looked great. She's going to be tested on Tuesday to see what level of healthcare they feel that she would need. They gave wonderful cookies -- the biggest cookies you ever saw -- and they were delicious. I met the chef, and the reception lady was always very cheerful and helpful too. It was just a pleasant situation. It looked very clean. I saw the menu and there was a variety, so I think whatever they're doing, they're doing things in a good way. It was very cheerful, clean, and very cozy looking.

Provider Response

Hi, thank you so very much for taking time to review us! We are so glad our community is a great fit.

Tracy

5

July 8, 2021

I visited this facility

Richmond Heights Place looked clean, and the staff was very friendly. We were able to walk around, while some of the other facilities we could only do a virtual tour. So getting to look around and walk around really helped us make our decision. They gave us a snack when we left. They have daily activities. The rooms were very clean, nice, and big compared to some of the other ones we saw. It had more like a homey feeling. They were more like apartments than rooms.

Provider Response

Tracy, thank you for sharing your experience! We're so glad you enjoyed touring our community. Please let us know if we can help any further.

Helen

4

June 25, 2021

I visited this facility

The person I met with during my visit was very thorough, very professional, and patient, and she answered all of my questions. I do believe Richmond Heights Place is a nice facility. I like the appearance of the building. The outside was very well manicured. The building itself is modern, and the inside was clean and well maintained. It has a lot of curb appeal; it's a very modern facility.

Provider Response

Thank you so much for taking time to review our community! We really appreciate your comments.

Barbara

5

March 18, 2021

I am a friend or relative of a current/past resident

So far my husband is doing very well at Richmond Heights Place. He seems to be getting all that he needs, as far as therapy and going to his doctors goes. So far he has no complaints about the food or the rudeness of the staff. The people I've met have all been very nice, courteous, and whatnot. They said they do offer activities, and they have a schedule that's posted, but he hasn't said anything about taking part in anything. He has a refrigerator and a microwave. He can have whatever he wants as far as snacks go, besides his three meals a day. It is a very nice and clean facility. It is more updated, and I just have a good feeling about it.

Provider Response

Thank you very much for your review! We appreciate you taking the time to share your experience here at Richmond Heights Place.

Sophronia

4

March 5, 2021

I visited this facility

We went to Richmond Heights Place a couple of years ago. We liked it. It is convenient to my brother where he lives in Richmond Heights, and my niece who lives in South Euclid. The person who gave the tour was nice, gave us information, brochure, and took us on a tour. The room was clean, nice, and didn't have an odor. My mother wasn't quite set on it at that time because she wanted a 1-bedroom with a living room and dining room, or a living room and a kitchen. The living atmosphere was very nice, and they seemed to offer different kinds of amenities.

Provider Response

Thank you very much for taking time to share your experience! Wishing you all the best. Please let us know if we can ever be of service.

Annette22

4

February 29, 2016

I visited this facility

We liked it and, if we choose to move forward, that’s the facility we would probably move my mom in. They had daily activities that vary from dance and crafts; they had a lot of different activities. She would have her own apartment. They share bathrooms, but you have a choice. You can have your own individual apartment, or she can have a shared bathroom. It’s nice and you could bring your own furniture. We liked the facility. It’s very clean, the staff was really friendly, and it’s very secure. It’s a nice facility for my mom.

Shannon9

5

March 23, 2015

I visited this facility

I visited and I was very impressed by the facility -- the assisted living part and the nursing home part. The whole area was a beautiful place for senior citizens to live. The little quarters were large enough for the residents. It was accommodative and safe.

What you can do with Caring

  • Search the Caring database

    Quickly search the largest online senior living and senior care directory

  • Read reviews and expert guidance

    Read our authentic consumer reviews and content by experts

  • Speak to a Family Advisor for free

    Guided, expert advice to find the best community or agency for you

  • Take a tour to decide yourself

    We’ll help you book tours or get in touch with local agencies

Services and Amenities of Richmond Heights Place in Richmond Heights, Ohio

Costs

  • Rent Plus Care Fees

Room and housing options

  • Companion Suites: We do offer companion suites
  • Studio Apartments

General

  • Resident Capacity: 95
  • Minimum Age: 55+
  • Pets Allowed: Small pets allowed

Medicare

  • Health

    1.0

  • Overall

    1.0

  • Quality

    1.0

  • Staff

    2.0

Medicare Provider Number: 366377
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About Richmond Heights Place in Richmond Heights, Ohio

Richmond Heights offers a conveniently located campus with several different care options to ensure that you or your loved one will remain as comfortable and as independent as possible – even with changing needs. Skilled nursing and rehabilitation, assisted living and memory care accommodations are available.

When your loved one joins Richmond Heights Place, they can expect excellent service with warmth, passion, and respect. Our team of dedicated professionals is excited to help each and every resident live life to the fullest, all from the comfort of our homey senior living community. We listen to your needs and work with you and your family to form a customized plan that enables an engaging, safe, and stress-free senior living community to retire in.

Above all, we are here to facilitate positive change and ease challenging transitions for families. Our senior living facility provides real solutions, no matter the situation. Our staff is always around to help our residents and keep them company. Each member of our team shares the same devotion for forging relationships with the members of our senior living community. With a family like ours, you can rest assured that your loved one will enjoy an enriched life, filled with activities and friendships.

Our senior living facility is more than a place to live—it’s a place to thrive.

We treat your family, like our own. It’s that simple. Leaving someone you love in the care of another can be challenging, and we do not take that responsibility lightly. We employ highly trained healthcare professionals available so that we can provide the best care possible. When you choose Richmond Heights you are choosing a team you can trust.

Map of Richmond Heights Place

Frequently Asked Questions

Help seniors by writing a review


If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.

Request Pricing Information

Who are you looking for?

Full Name

Phone

Email

By clicking "Get Costs", I am providing express written consent to receive calls including automated/pre-recorded calls and automated texts for which I may incur a cost, as well as emails from Caring and its partners. I understand I am not obligated to provide this consent to utilize Caring’s service(s). I acknowledge I was able to review the Agreement to be Contacted, Terms of Use, and Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

mother and daughter online shopping

Compare costs, photos & reviews of senior living and care options near you.

 

Questions?

Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.

(800) 558-0653

Didn't find what you were looking for?

Caring's Family Advisors can help answer your questions, schedule tours, and more.

Call us at (855) 948-3865

Helpful Articles

Senior Living Communities near Cuyahoga County, OH

  • Geauga County
  • Portage County
  • Summit County
  • Lake County
  • Lorain County
  • Medina County

Senior Living Communities near Richmond Heights, OH

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Our Services

  • Senior Living Directory

  • Senior Care Directory

  • Caregiving Resources

  • Sitemap

  • Terms of Use

  • Privacy Policy


© 2024 Caring, LLC. All rights reserved.