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Tryon Estates at Columbus

617 Laurel Lake Drive, Columbus, NC 28722

(800) 558-0653 (Caring Family Advisor™)

4.15

(13 reviews)

Offers Continuing Care Communities and Independent Living

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Tryon Estates at Columbus
Tryon Estates at Columbus
  • Top rated on Caring.com

Columbus, North Carolina 28722


4.2

(13 reviews)


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Care Types

Continuing Care Communities, Independent Living

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Rosecrest Retirement Community

Inman, South Carolina 29349



Bedroom Type

detached homes, one bedroom apartment, studio


Starting Price

$116/mo



Care Types

Assisted Living, Independent Living, Memory Care, Continuing Care Communities, Nursing Homes

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Reviews of Tryon Estates at Columbus in Columbus, North Carolina

4.15

(13 reviews)

  • Facility

    3.4

  • Staff

    3.3

  • Food

    3.7

  • Activities

    3.5

  • Value

    2.0

Tom

5

April 19, 2022

I visited this facility

Tryon Estates at Columbus was in a small town, and we felt isolated. However, the facility was nice. We had a wonderful lunch. The staff was helpful. We went there for a presentation, and we were given good and complete information. The residents we talked to were very happy. They were pleased with the amenities. However, we didn't like the location. I would rate it a 5, but I would not rate the location a 5. The location didn't appeal to us, but it seemed to appeal to other people. The landscaping was absolutely beautiful; the trees were blossoming. It's a very pleasant place to live. I would rate the staff a 5, and I would rate my meal as a 5. We had lunch there, and it was very good. We were impressed by what we saw. They had a nice pharmacy, a nice library, a salon, exercise, and a swimming pool. They had all the things that normal people would want.

Provider Response

Dear Tom, Thanks for your kind words and 5 star rating of Tryon Estates...it means the world to us! We understand location is a primary factor when selecting a senior living community and you may be interested in visiting another Acts community location in the Carolina area or throughout the east coast. You can learn more about all of our campus locations by visiting our website. Thanks again for taking the time leave a review and please feel free to visit again...we would love to have you join the Acts family!

dwilky

2

January 19, 2022

I am a friend or relative of a current/past resident

UPDATE: WHAT A VIOLATION OF PRIVACY! When my Dad passed away, we opted not to post any obituaries in any newspapers or online anywhere. Our family is fairly private. One of the employees at Tryon Estates decided upon herself that she needed to post one on findmygrave.com. she took my family's word from the memorial service program and posted them on the internet. My family has never felt so violated! She initially asked if it was okay for her to post there and my Mom very specifically told her NO. But this employee feels it is her god given right to post to this site anyways. We've tried to have it removed from the site, but since the employee is listed as the poster we don't have the right to remove it. We've requested that she transfer those rights to the family, but she hasn't. I guess it is a game for her to post as many obituaries as she can. This is our lives - not a video game where the high score counts for anything. This happened about 6 months ago & my family is still distraught over this. Shame on you Tryon Estates! I've tried calling Dee, the director, a total of 8 times and she will NOT return my call. Probably too busy decorating the lobby some more & ignoring the black mold growing near the kitchen/cafeteria. I can only hope no one ever has to go through the experience and ordeal that we have had in trying to coordinate a memorial service with this facility. They have turned a terrible time in our lives where we could really use a ton of support into the biggest nightmare imaginable in trying to plan. After not receiving any return phone calls from the facility or the facility director Diane, we've started calling other ACTS facilities to get contact numbers for the corporate staff and board of directors to no avail. No one seems to give a rat's ass about our loss or the horrific treatment we've had to endure.

*Cooper*

1

September 10, 2021

I am a friend or relative of a current/past resident

Buyer beware (re: Tryon Estates). Be sure to learn about all aspects of this community. Memory care is a cramped area and rooms are double occupancy in 250 square feet (at best). There is absolutely no personal space for individuals going through MAJOR changes in their lives. Administration (Executive Director, Memory Care/Skilled Nursing Director, Social Worker, etc) knows very little about how to appropriately work with different types of (obscure) dementia. Even after my offer to help them understand (Frontotemporal Dementia) they resisted/refused my input. The Executive Director and Memory care administration (during my LO stay) were very much lacking in their knowledge of and understanding of how to appropriately work with my LO. My LO was "blamed" for her behavior (as they knew nothing about her and did not know how to approach her appropriately). They sent her "away" multiple times (during a pandemic) due to their lack of knowledge and understanding of my LO and type of dementia (FTD) she has. My LO declined rapidly due to TE insistence on severe medical management. Upon return from the second "required" medical management stay (5 weeks) my LO could no longer walk, could no longer stand, and could no longer feed herself. When she did return they immediately took her off the medication that was prescribed while she was in the other facility, thus negating their reasoning for sending her in the first place (for 5 weeks during a pandemic). The ED essentially asked us to leave...and eventually we did. Being away from this facility for almost 12 months now my LO still cannot stand or walk (although she tries). She has regained her ability to feed herself and her "behavior" is well under control using minimal and low dose medication. Please be sure to ask questions. Insist on seeing all aspects of the facility. Interview the directors of each level of care. We never thought we'd leave ACTS or TE but administration (the ED) literally shared with me that she thought "our relationship was unrepairable". Very frustrating and difficult situation. I should point out that the staff, once appropriately trained, did a much better job of approaching and working with my LO (they were trained on how to work with individuals with FTD just prior to my LO's return from 5 weeks of medical management). In addition the staff in the Independent Living area were attentive and professional for the most part. The occupational therapist and the activity director and staff seemed to understand our perspective and were compassionate. I have spoken with corporate about this, nevertheless individuals should be aware. This should have NEVER happened the way it did. This had nothing to do with the pandemic... the administration was simply stubborn and unwilling to listen, unwilling to learn, and unwilling to truly understand how to work with individuals with dementia (FTD). It is honestly shameful. Changes our lives and my loved ones life drastically.

Provider Response

We are sorry your experience has not been a positive one and we have forwarded your comments to the appropriate team members. We take all feedback about our communities seriously. Your sentiments do not reflect the high-quality standards we are known for and strive to uphold at all times. If you would like to provide more information, please reach out to us and let us know how we can best reach you to discuss your concerns. Thank you.

ReviewerRD12182020e

5

January 19, 2021

I visited this facility

We have found Tryon Estates, and we are on a waiting list. It was wonderful. They were welcoming, answered our questions, and showed us empty units because of Covid. They're very careful about Covid, which we like. It's gorgeous. It's on 300-acres. There's a lake and all kinds of walking paths, and they take dogs. We have a little doggie and the doggie is welcome. It seemed perfect for us. It's not too stuffy, and it's very nice. They had everything. They had a hobby shop where you can do woodworking, they had all kinds of games and little places outside where the greeting group meets, there were lots of people meeting outside, and there was a shuffleboard and all kinds of card games. We met some of the staff and some of the residents. It's a gated community. The guy at the gate was expecting us and welcomed us. It was pretty amazing. It was very personal. Somebody has obviously done their homework and cared. We couldn't eat the food because of Covid, but they gave a snack. When we were there, nobody was eating in the dining areas. They were delivering food to everybody's door individually. With the Covid thing, they have done fabulous. People aren't getting sick there. I appreciate the care and what they did with that. We have done Zoom calls with residents. Some people like me who are prospective residents were asking questions, and they had 10 people on the call. One of the questions was about the food and they all said the food was wonderful. It's definitely outside a small town, and it's not like a community in the center of the state capital. Partly what we like about it is it's countryness.

Provider Response

Thank you for your kind words and 5 star rating of Tryon Estates! We appreciate you taking the time to leave us such a positive review, especially during these challenging times of the pandemic. If we can answer any other questions, please feel free to reach out to us. We would love to have you join our family at Tryon Estates! Have a wonderful day!

Maryjo

5

May 25, 2018

I visited this facility

We liked Tryon Estates at Columbus better than any of the places we visited in Greenville, South Carolina. We requested to see an apartment where someone lives and an empty one. They have an indoor swimming pool, a workshop for men, and all kind of card groups. They serve three meals a day, but you have to pay $550 for two of them, and you get one of them with your monthly payment of almost $5,000.

Ginny608356

5

November 6, 2016

I visited this facility

Tryon Estates had a beautiful setting out in the country, it was very attractive, and the people were very nice. That was my favorite. The price was right, and I’m going to visit in a couple of weeks to make a final decision. There’s a big lake for walking and fishing, and there were lots of trails. There’s an indoor pool, they have game rooms, and they have everything from cards to crafts. They take the residents on outings and to the doctors and grocery stores. However, they don’t have a golf course or tennis courts.

rjn2000

3

January 21, 2016

I am a friend or relative of resident

Tryon Estates is a lovely community but the food needs significant improvement. In particular, the quality of the dinner options is quite poor.

Joe107646050

4

July 15, 2015

I am a friend or relative of a resident

We went to Tryon Estates. My mother has been there for ten years, and I visit her a couple of times a week. The staff is outstanding, security is better, and the rooms are like all the others -- clean, homey, but not spacious. The food is good. I think it has been getting worse, not as good as it used to be. They could improve on the food service. They got swimming, exercise rooms, a bus that takes you out to activities, cards, and crafts.

Caring106117450

5

April 22, 2015

I visited this facility

Tryon Estate had everything all in one place. It had individual villas like little small homes, apartments, gourmet dining, and skilled nursing care facility on site. It also had assisted and memory care on site. The staff had been excellent every time; we were in several functions there. Everyone had been courteous and actually acted like they liked working there. They were having a good time. The apartments varied in size; they started at studio level and went up to 2-bedroom, 2-bath. They do everything they could to help you in choosing color. They wanted you to make the decision once you had been accepted or when you could move in. They would help you paint the wall or place wallpaper. They had almost liked an interior design type group. The food and the dining set up were excellent. The security was also excellent. There was an indoor heated pool that had been re-surfaced. There was a place where they would fix your nails and toe nails. There was a library, crafts room, jewelry making, painting, and bridge. They visited different wineries. They went up to Flat Rock playhouse, and they had line dancing. However, they should lower the entry fee.

Caring83933250

5

October 28, 2014

I visited this facility

Tryon Estates at Columbus was friendly. It was lovely. It was a wonderful place. We did stay one night and it was great. My experience with them was excellent. The rooms and surroundings were excellent. The place was excellent, beautiful and friendly. They had terrific food. There were a lot of activities. They had very nice people. They were intelligent and respectable.

carolbookwoman

5

February 13, 2013

I am a friend or relative of a resident

Tryon Estates is a GODSEND. My parents moved there nearly 12 years ago--into an independent, two-bedroom/two-bathroom apartment. A year ago, my dad had to move my mother (who has Alzheimer's disease) into the memory-care unit. This was an incredibly difficult decision, and it has been a very hard year emotionally. The saving grace is the Tryon Estates STAFF. Every single employee there is phenomenal--and there is almost NO turnover! The unparalleled kindness that the employees show to the residents is the number one reason that I'm thrilled my parents are there. But there are others, too: TE is located in an exceptionally beautiful part of the country, in the foothills of the Blue Ridge Mountains. All of the graduated levels of care (independent living, assisted living, medical, and memory care) are under one roof, which means that my mother is really just a long walk down the hall from my dad. He doesn't have to go out in bad weather and drive to another location to see her. The activities director & her assistant (my mother's personal angel!) for the memory care and medical units do everything possible to enrich the patients' daily lives and to maintain relationships with their families (I am able to video chat with Mom via Skype!). The Tryon Estates Resident Services Director, a longtime staff member, does an outstanding job. Despite nearly constant interruptions from the residents, she always has a smile and kind words for them and also somehow manages to coordinate a wide range of events, outings, activities, and communications. I could go on and on about Tryon Estates and how fabulous it is, but I'll just say this: You won't be sorry if you move in there. You'll be very happy, as well as relieved that you'll be cared for lovingly for the rest of your life. And you'll be giving your children an incredible gift: that of knowing that you're in very, very good hands.

Kier

4

November 28, 2012

I am a friend or relative of a resident

Tryon Estates is nice. My uncle lives there. They have walking areas, they have their own garage, and they get three meals a day. He stayed in an apartment with 2 or 3 bedroom. It's expensive though.

jmm2012

5

October 13, 2012

I visited this facility

This retirement home was wonderful. From the moment we stepped inside it was evident that they cared for their residents and took their job seriously. The ambiance is wonderful and the staff all seem so friendly and eager to help. The thought of an establishment such as this often bring negative feelings but none occurred here. The staff are obviously trained in taking care of residents and their families. The rooms that the residents are given are more than accommodating. They are spacious and kept extremely clean. The dining room that the residents have access to is decorated beautifully and somewhat fancy. They have the opportunity to receive breakfast, lunch and dinner in the dining room. This means that residents can choose not to cook for themselves and instead enjoy their meals prepared for them. It is upsetting but my grandfather lives in another state and he decided he did not want to move. It is unfortunate that he could not live at a place as wonderful as this.

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About Tryon Estates at Columbus in Columbus, North Carolina

Refund Plans: 50% of Entrance Fee, Declining Balance (Price: 67% of Entrance Fee). Age related entrance fee.

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