$116
Tryon Estates at Columbus
617 Laurel Lake Drive, Columbus, NC 28722
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Reviews of Tryon Estates at Columbus in Columbus, North Carolina
4.15
(13 reviews)
Facility
3.4
Staff
3.3
Food
3.7
Activities
3.5
Value
2.0
Tom
5
|
April 19, 2022
Tryon Estates at Columbus was in a small town, and we felt isolated. However, the facility was nice. We had a wonderful lunch. The staff was helpful. We went there for a presentation, and we were given good and complete information. The residents we talked to were very happy. They were pleased with the amenities. However, we didn't like the location. I would rate it a 5, but I would not rate the location a 5. The location didn't appeal to us, but it seemed to appeal to other people. The landscaping was absolutely beautiful; the trees were blossoming. It's a very pleasant place to live. I would rate the staff a 5, and I would rate my meal as a 5. We had lunch there, and it was very good. We were impressed by what we saw. They had a nice pharmacy, a nice library, a salon, exercise, and a swimming pool. They had all the things that normal people would want.
Provider Response
dwilky
2
|
January 19, 2022
UPDATE: WHAT A VIOLATION OF PRIVACY! When my Dad passed away, we opted not to post any obituaries in any newspapers or online anywhere. Our family is fairly private. One of the employees at Tryon Estates decided upon herself that she needed to post one on findmygrave.com. she took my family's word from the memorial service program and posted them on the internet. My family has never felt so violated! She initially asked if it was okay for her to post there and my Mom very specifically told her NO. But this employee feels it is her god given right to post to this site anyways. We've tried to have it removed from the site, but since the employee is listed as the poster we don't have the right to remove it. We've requested that she transfer those rights to the family, but she hasn't. I guess it is a game for her to post as many obituaries as she can. This is our lives - not a video game where the high score counts for anything. This happened about 6 months ago & my family is still distraught over this. Shame on you Tryon Estates! I've tried calling Dee, the director, a total of 8 times and she will NOT return my call. Probably too busy decorating the lobby some more & ignoring the black mold growing near the kitchen/cafeteria. I can only hope no one ever has to go through the experience and ordeal that we have had in trying to coordinate a memorial service with this facility. They have turned a terrible time in our lives where we could really use a ton of support into the biggest nightmare imaginable in trying to plan. After not receiving any return phone calls from the facility or the facility director Diane, we've started calling other ACTS facilities to get contact numbers for the corporate staff and board of directors to no avail. No one seems to give a rat's ass about our loss or the horrific treatment we've had to endure.
*Cooper*
1
|
September 10, 2021
Buyer beware (re: Tryon Estates). Be sure to learn about all aspects of this community. Memory care is a cramped area and rooms are double occupancy in 250 square feet (at best). There is absolutely no personal space for individuals going through MAJOR changes in their lives. Administration (Executive Director, Memory Care/Skilled Nursing Director, Social Worker, etc) knows very little about how to appropriately work with different types of (obscure) dementia. Even after my offer to help them understand (Frontotemporal Dementia) they resisted/refused my input. The Executive Director and Memory care administration (during my LO stay) were very much lacking in their knowledge of and understanding of how to appropriately work with my LO. My LO was "blamed" for her behavior (as they knew nothing about her and did not know how to approach her appropriately). They sent her "away" multiple times (during a pandemic) due to their lack of knowledge and understanding of my LO and type of dementia (FTD) she has. My LO declined rapidly due to TE insistence on severe medical management. Upon return from the second "required" medical management stay (5 weeks) my LO could no longer walk, could no longer stand, and could no longer feed herself. When she did return they immediately took her off the medication that was prescribed while she was in the other facility, thus negating their reasoning for sending her in the first place (for 5 weeks during a pandemic). The ED essentially asked us to leave...and eventually we did. Being away from this facility for almost 12 months now my LO still cannot stand or walk (although she tries). She has regained her ability to feed herself and her "behavior" is well under control using minimal and low dose medication. Please be sure to ask questions. Insist on seeing all aspects of the facility. Interview the directors of each level of care. We never thought we'd leave ACTS or TE but administration (the ED) literally shared with me that she thought "our relationship was unrepairable". Very frustrating and difficult situation. I should point out that the staff, once appropriately trained, did a much better job of approaching and working with my LO (they were trained on how to work with individuals with FTD just prior to my LO's return from 5 weeks of medical management). In addition the staff in the Independent Living area were attentive and professional for the most part. The occupational therapist and the activity director and staff seemed to understand our perspective and were compassionate. I have spoken with corporate about this, nevertheless individuals should be aware. This should have NEVER happened the way it did. This had nothing to do with the pandemic... the administration was simply stubborn and unwilling to listen, unwilling to learn, and unwilling to truly understand how to work with individuals with dementia (FTD). It is honestly shameful. Changes our lives and my loved ones life drastically.
Provider Response
ReviewerRD12182020e
5
|
January 19, 2021
We have found Tryon Estates, and we are on a waiting list. It was wonderful. They were welcoming, answered our questions, and showed us empty units because of Covid. They're very careful about Covid, which we like. It's gorgeous. It's on 300-acres. There's a lake and all kinds of walking paths, and they take dogs. We have a little doggie and the doggie is welcome. It seemed perfect for us. It's not too stuffy, and it's very nice. They had everything. They had a hobby shop where you can do woodworking, they had all kinds of games and little places outside where the greeting group meets, there were lots of people meeting outside, and there was a shuffleboard and all kinds of card games. We met some of the staff and some of the residents. It's a gated community. The guy at the gate was expecting us and welcomed us. It was pretty amazing. It was very personal. Somebody has obviously done their homework and cared. We couldn't eat the food because of Covid, but they gave a snack. When we were there, nobody was eating in the dining areas. They were delivering food to everybody's door individually. With the Covid thing, they have done fabulous. People aren't getting sick there. I appreciate the care and what they did with that. We have done Zoom calls with residents. Some people like me who are prospective residents were asking questions, and they had 10 people on the call. One of the questions was about the food and they all said the food was wonderful. It's definitely outside a small town, and it's not like a community in the center of the state capital. Partly what we like about it is it's countryness.
Provider Response
Maryjo
5
|
May 25, 2018
We liked Tryon Estates at Columbus better than any of the places we visited in Greenville, South Carolina. We requested to see an apartment where someone lives and an empty one. They have an indoor swimming pool, a workshop for men, and all kind of card groups. They serve three meals a day, but you have to pay $550 for two of them, and you get one of them with your monthly payment of almost $5,000.
Ginny608356
5
|
November 6, 2016
Tryon Estates had a beautiful setting out in the country, it was very attractive, and the people were very nice. That was my favorite. The price was right, and I’m going to visit in a couple of weeks to make a final decision. There’s a big lake for walking and fishing, and there were lots of trails. There’s an indoor pool, they have game rooms, and they have everything from cards to crafts. They take the residents on outings and to the doctors and grocery stores. However, they don’t have a golf course or tennis courts.
rjn2000
3
|
January 21, 2016
Tryon Estates is a lovely community but the food needs significant improvement. In particular, the quality of the dinner options is quite poor.
Joe107646050
4
|
July 15, 2015
We went to Tryon Estates. My mother has been there for ten years, and I visit her a couple of times a week. The staff is outstanding, security is better, and the rooms are like all the others -- clean, homey, but not spacious. The food is good. I think it has been getting worse, not as good as it used to be. They could improve on the food service. They got swimming, exercise rooms, a bus that takes you out to activities, cards, and crafts.
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About Tryon Estates at Columbus in Columbus, North Carolina
Refund Plans: 50% of Entrance Fee, Declining Balance (Price: 67% of Entrance Fee). Age related entrance fee.
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