Fulton Commons Care

BChia

Cleanliness of the rooms has improved greatly. Staff is overworked and overwhelmed. Most of the directors and assistant directors never bother to pick up their phones or return phone calls when you leave messages. DO your research before deciding to leave your loved one at this facility. I wish I had.

Miriam

Fulton Commons Care is a wonderful nursing home. My mom is now doing better. It is five-star and the staff is loving and caring. It is beautiful and very clean. They do their best to serve their residents. She also says the food is fabulous. There's bingo and they had people coming in to play music.

RB61

Just awful, should be investigated. I was in for rehab after knee replacement surgery and they ignored a chronic condition in my legs that the hospital had been treating, causing me to be bedridden for 4 days before they finally took action. With a few exceptions, the staff is rude and unresponsive. One aide actually tried to make me sit on a feces-smeared toilet seat, when I asked her to clean it she made a half-hearted attempt and left me to finish the job myself. And they'll lose your clothing in the laundry -- one time, several articles of women's clothing were sent to me (I'm male). They also ignore their own Covid mask rules; one woman who I took to be a dementia patient wandered into my room unauthorized and maskless a total of 16 times in one week, my attempts to complain were met with chuckles or a "she's out of her mind, you know," as if I should just accept it. The best thing I can say about this place is I got out alive.

ChefKev

The staff were very professional and compassionate. One of the staff that does not even work on the unit where my mother was, came down just to say hello to her when she heard she was back for rehab. The Administrator and the Director of Discharge stopped by to see how we were doing also. They seemed sincerely concerned about my mother. I feel comfortable and confident that my mother is being well cared for. Thanks to Glenda Dale, Precious, Bell and Waller for making us feel welcome! They all asked us several times if we needed anything to let them know. The rooms and facility were clean and well maintained. More importantly, my Mother is happy with the care she is receiving!

Cr S

Fulton Common’s Care Centre is a moderate facility. A clean facility, but that is all about it. Facility administrator didn’t seem sincere in her approach towards residents’ well-being, in my opinion. Nursing and social work departments are ok. The best department is the housekeeping. The rehab department was also not upto the mark in my opinion. The weekday therapists were very good and hard-working, but in weekends my relative hardly got any treatment despite being on their schedule. On my repeated requesting that my relative get the same therapist everyday, the schedule was done in a way that my relative was treated by a different person everyday. This manager clearly had no empathy for residents or their family members . I will advise the readers to avoid this nursing home, as the rehab depart is poorly managed. I tried complaining to a senior manager in the parent rehab agency that the therapists belong to, but he was not helpful at all in my opinion and was rude himself. And people get admitted here to get rehabilitated so it doesn’t serve the purpose. I will be more than happy to provide more details. I hope the owner and administrator of this facility take interest in all these matters and resolve them. This review is intended for constructive reasons and positive outcomes.

ErMaDo

Have had my mom here several times over the past 2+ years. Facility is lovely, staff is warm and accomodating and the care is beyond excellent. Especially during COVID, my family and I have appreciated the extra attention paid to communication with family members. Frequent calls from the Administrator, Nursing departmetn and Recreation staff have all beem greatly appreciated. Mom would of course rather be home, but when she needs rehab there is NO other place we would send her. Thank you Fulton!!