Bristol Village, Inc.

The Bristol was the one I liked the most. It was the best quality place. The most important thing was how clean it was, making sure the living experience was a good quality, and making sure that the room they were in was a good quality room. The grounds in their facility and the location were beautiful. However, it was a little too far out. It was little bit more expensive than the other ones.

We were very impressed with Bristol Village. We liked the facility, it was lovely, and it seemed an appropriate setting for my mother-in-law. It was an impressive community, so it is high on our list. We only really talked to one person from the staff, and he was very nice. The other personnel we really didn’t interact with, but from the limited viewing we had of it, they looked like friendly and caring people to the residents. The dining room was very lovely, very large, and spacious. I just thought it was well laid-out and appropriate for older individuals. It was a one-floor plan with easy access to the central areas. It sound like it has good programs for the residents to be involved in, so all in all it was an impressive place.

Bristol Village was wonderful, and everything was positive.

Bristol Village was equally as good as the place we chose for my sister, but the distance for us to travel was a little bit more than what we wanted to do. The rooms were very satisfactory and to our liking. We did like it except for the distance because there were several family members that would pay a visit to the patient, and it was just a little bit too far.

I visited Bristol Village. It’s an awesome place. There were absolutely tons of folks, e.g., visitors, residents, staff, who approached me and volunteered nothing but positive feedback. It is all a one-floor layout, so it would have been perfect for Mom. They had spacious rooms. Everything was neat and clean with wide hallways. They had very spacious and nice facilities. The staff folks were very accommodating. Everybody was answering great questions. The downside to this community was that they had a waiting list.

Bristol Village, Inc is very clean and does not have a bad smell. This place is extremely well kept, and the people are very friendly. We chose it for the general appearance and the staff who was extremely knowledgeable and extremely concerned about my parents' well-being. They have been very receptive. The one thing they could improve on is getting the residents involved in activities. I have eaten there, and the food was good.

The food at Bristol Village was always good. The facility is good and always clean. The staff was very friendly, seemed to be very qualified, and always attentive. I found nothing wrong with that facility.

I placed my mother in the memory care unit at Bristol Village, Clarence, in February 2015, and I am thrilled with the level of care she is receiving. My first priority as my mother's primary caregiver was to make sure the staff was attentive, caring, positive and patient. In addition to her dementia, my Mom has lost almost all ability to communicate/verbalize. Bristol Village Memory Care's staff....the aides, nurses, activities coordinators, and even the maintenance/cleaning/laundry team are all excellent. I spend a great deal of time in the facility so I get a chance to observe real time. Turnover has been low, so relationships are developed, my Mom's unique needs have been learned and accommodated, and once the transitionary period was over, my Mom is peaceful, happy and anxiety free. It is obvious that she feels safe. The staff seem happy working there, say hello and greet residents and visitors with smiles and often hugs. Everyone in the overall facility from the receptionists, management and dining room staff are equally kind and welcoming. The facility itself is beautiful. Memory care rooms are spacious, each room has it's own bathroom, the common areas are bright, cheery and clean. There are regular activities within Memory Care as well as overall facility activities that Memory Care residents get to participate in including live music performances, BBQs and picnics. Placing your vulnerable parent with dementia in a facility is a scary process. Bristol Village was a great choice for my mother.