Bristol Village, Inc.

PrevResLocalFam

Pretty ground & kept clean, but all for show. The facility says they can do Memory Care/Assisted with Dementia patients, but appear to be surprised by common dementia patient. Rarely anyone in the hallways & little to nothing going on with the residents/patients. In my opinion, they don't desire patients who aren't super self-sufficient & easy, even though they say they do/can care for them. Staff & Admin can be disrespectful. Things came up "missing " from my loved one's room/residence there. Absolutely do NOT recommend this place.

Sally

The tour experience I had at Bristol Village, Inc. in Clarence Center was very positive. The man who gave us the tour was very nice. The living atmosphere was good, it was positive. We liked the place a lot. We liked the surroundings and that it was out in the country. The grounds and the building itself were kept up and newer. The rooms were nice too and the maintenance was excellent. We went through their cafeteria, the dining room, the front room, and the recreation room where they do things. They were all very good.

Kathleen

Bristol Village, Inc. is a great place. The staff and services are awesome. My mother's room is very spacious and very clean, and they keep it very nice and up-to-date. She enjoys the food. It's expensive, but she enjoys it there.

Jake the Snake

Great appearance, but, looks can deceive, my friends Mom is bored, depressed and can't stand the food, I experienced a average day with my friend and mother. NOT much going on, food was pretty bad. Staff didn't seem to care. They moved her, and so far much happier with more and better activities.

Katie023808

The Bristol was the one I liked the most. It was the best quality place. The most important thing was how clean it was, making sure the living experience was a good quality, and making sure that the room they were in was a good quality room. The grounds in their facility and the location were beautiful. However, it was a little too far out. It was little bit more expensive than the other ones.

Evelyn855576

We were very impressed with Bristol Village. We liked the facility, it was lovely, and it seemed an appropriate setting for my mother-in-law. It was an impressive community, so it is high on our list. We only really talked to one person from the staff, and he was very nice. The other personnel we really didn’t interact with, but from the limited viewing we had of it, they looked like friendly and caring people to the residents. The dining room was very lovely, very large, and spacious. I just thought it was well laid-out and appropriate for older individuals. It was a one-floor plan with easy access to the central areas. It sound like it has good programs for the residents to be involved in, so all in all it was an impressive place.

Marla G.

Bristol Village was wonderful, and everything was positive.

Marie688836

Bristol Village was equally as good as the place we chose for my sister, but the distance for us to travel was a little bit more than what we wanted to do. The rooms were very satisfactory and to our liking. We did like it except for the distance because there were several family members that would pay a visit to the patient, and it was just a little bit too far.

Marlene267514

I visited Bristol Village. It’s an awesome place. There were absolutely tons of folks, e.g., visitors, residents, staff, who approached me and volunteered nothing but positive feedback. It is all a one-floor layout, so it would have been perfect for Mom. They had spacious rooms. Everything was neat and clean with wide hallways. They had very spacious and nice facilities. The staff folks were very accommodating. Everybody was answering great questions. The downside to this community was that they had a waiting list.

Frank120833950

Bristol Village, Inc is very clean and does not have a bad smell. This place is extremely well kept, and the people are very friendly. We chose it for the general appearance and the staff who was extremely knowledgeable and extremely concerned about my parents' well-being. They have been very receptive. The one thing they could improve on is getting the residents involved in activities. I have eaten there, and the food was good.

Anonymous120919550

The food at Bristol Village was always good. The facility is good and always clean. The staff was very friendly, seemed to be very qualified, and always attentive. I found nothing wrong with that facility.

Buffalogal8202

I placed my mother in the memory care unit at Bristol Village, Clarence, in February 2015, and I am thrilled with the level of care she is receiving. My first priority as my mother's primary caregiver was to make sure the staff was attentive, caring, positive and patient. In addition to her dementia, my Mom has lost almost all ability to communicate/verbalize. Bristol Village Memory Care's staff....the aides, nurses, activities coordinators, and even the maintenance/cleaning/laundry team are all excellent. I spend a great deal of time in the facility so I get a chance to observe real time. Turnover has been low, so relationships are developed, my Mom's unique needs have been learned and accommodated, and once the transitionary period was over, my Mom is peaceful, happy and anxiety free. It is obvious that she feels safe. The staff seem happy working there, say hello and greet residents and visitors with smiles and often hugs. Everyone in the overall facility from the receptionists, management and dining room staff are equally kind and welcoming. The facility itself is beautiful. Memory care rooms are spacious, each room has it's own bathroom, the common areas are bright, cheery and clean. There are regular activities within Memory Care as well as overall facility activities that Memory Care residents get to participate in including live music performances, BBQs and picnics. Placing your vulnerable parent with dementia in a facility is a scary process. Bristol Village was a great choice for my mother.

Caring102917550

I chose Bristol Village because of reputation. I toured all of the facilities, and I thought it is the best one. I looked at about ten places. The rooms are very nice, and the staffs are very friendly and very courteous. The one bed apartment is spacious. They have everything there like crafts, puzzle room, exercise room, and TV rooms. They have everything in there. Bristol is the top one because they have everything that I like. It is a smaller community, it has a separate bedroom, it is on the first floor, and it is clean.

MyMomsHappy

The facility and caregivers are 5 star. Wonderful place for my mom. It is like a resort...so clean, and staff so caring. Can't say enough good things about it.

rice892

I really had no problems with this facility. During my grandparents approximately year long stay there, they were treated with respect, and the staff members were extremely courteous and friendly. I liked how they had a big bird cage in the lobby of the village, where the reception desk was; on many occasions I noticed residents watching them and they seemed to be pretty well entertained. The rooms were very nice, they had ample room for what my grandparents required, and although I did not eat at bristol I was told that the food was adequate. I also very much liked how they had several conference rooms, or lounges where families could congregate to have dinner together, or just meet to be together. It was difficult to take mom and pop out of the facility in their frail condition, but it was easy and nice to visit them all together. As a grandchild, I never had to deal with any of the finances, but I never remember my parents talking about how expensive it was either (even though it may have been). Overall, I was happy that my grandparents were treated with respect in their final years, and were able to ease into the next phase of their lives gracefully.

momjob2

Our Mom lived at Bristol Village for over 5 years befor she died of cancer. She started living on the assisted living side, then ended her stay in the "Memory" section because of her alzeihmers's disease. We feel so "eternally grateful" to all the staff and administration at Bristol Village, in Clarence Center. They not only cared for our mother, but also made "Our Mom, their Mom."....That is a rareity these days. They made sure she was cared for in "every" way....living with "dignity" and "love" at all times. She was always kept clean personally and her apartment was always "spotless" and smelling "fresh." Her dinning choices were always tastety..(as we joined her often.) She was always involved in many functions while living there. ( This kept her mind as "sharp" as can be.) We never worried about Mom being mistreated or ignored. Even Mom admitted she liked living there. If anyone is looking for an assisted living center with a memory care unit as a second step (if needed), this is the place. I would like to take this moment to "Thank the Lord" for his direction to this place.