The Highlands Gracious Retirement

Reviewer#JM012524

My dad moved into The Highlands Gracious Retirement. The staff members have been very attentive and well-staffed. Sometimes the food is good, and sometimes it's not. I wish they had more choices. They have a lot of activities there. It's affordable. The building is very nice. My dad's apartment is very nice. He has plenty of room. They have different options. They have the studio, then they have the one-bedroom and two-bedroom apartments. They have a gym, a game room, a salon that comes in, a chapel, beautiful walking paths, and a beautiful movie theater.

Pell

What I like best about The Highlands Gracious Retirement Living is the staff. The second best I liked, was the food. The third best thing would be the physical structure. The staff was outstandingly excellent. They were very friendly, very open, and very caring. The only thing I did not like about them was that their prices were a little too high and it was in the cold weather. It was very clean. Cleanliness was tops. It was immaculate.

Richard

The tour at The Highlands Gracious Retirement Living was very good and informative. They have a lot of amenities. We liked the place. We checked out both the one-bedroom and two-bedroom apartments. The staff was very courteous and knowledgeable about what was going on. We were invited to lunch, and we had an excellent meal. The living atmosphere was very good. The problem is that the units do not have kitchens. Everything is inclusive. You come to the dining room for your meals.

Edward

The Highlands Gracious Retirement Living has a good activity list, and they really worked to involve all of the residents in their various activities. One of my sister's key elements is loneliness, which I think is common among elderly people, and that helped with that problem. Here, she just comes in and doesn't have to worry about her meals, her cleaning, and for a whole lot of other things. So, the whole thing has been a treat for me and for her because it's worked out well. She's safe now and she's eating a nutritious diet. Also, she's nearby, which is another thing. I've actually had dinner there, because people can do that occasionally, and the food is excellent. It's like eating at a restaurant. The facility is completely clean too. When there has been an issue with something, they get right on it to repair it. I've had some experiences watching them do that since the unit she was moving into has been redone. They did a deep cleaning, and there were a couple of minor things that needed repair, and they did that. So, apparently they do that every time a new person moves in. They have exercises of various types, movies, and social evenings where there's wine and bingo. Then they take them on excursions outside the facility. I know they have one scheduled for next month in Gloucester. So, they keep them busy, which is good. They were quite economical as well. Their pricing is very competitive. I looked at probably 20 places that are more expensive, and in my opinion, they're giving you less for the money, but you're getting your money's worth at this place.

SuzanneK

I like almost everything about living here. My apartment is is on the 3rd floor and has a cathedral ceiling with a fan, which I love. It is close to a laundry room which is well-equipped and convenient. Staff members are available to provide assistance if needed. Exercise is offered daily. I participated in a memoir writing class, which I enjoyed. My only reservation is the food. The menu is very bland, mostly meat-and-potatoes type, whereas I prefer spicier, ethnic style dishes. I realize that most residents probably wouldn't agree with my choice.

James245286

Highlands Gracious Retirement Living is almost like a 5-star hotel and costs a lot. It is located near the medical center, so it is very easy to go to the doctor. The manager went to visit my nephew and discussed with him about the place, until he finally moved there. So far, everything has been good. They offer three meals a day, and there is a nursing center if someone needs special services. The meals are good, and the house is very bright.