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Brookdale Hays

Offers Assisted Living

5 Reviews
1801 East 27th Street, Hays, KS 67601
Call (800) 385-2527
Brookdale Hays (800) 385-2527
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Reviews of Brookdale Hays

5 Reviews Write a review
Food
(1 Review)
Staff
(1 Review)
Facility
(1 Review)
Activities
(1 Review)
Value
(1 Review)

Assisted Living Reviews for Brookdale Hays

June 28, 2018

By SS

I am a friend or relative of a current/past resident

My mother is at Brookdale Hays. The experience has been somewhat OK. At first it was a little up and down just to get everything settled in, but now it has gotten better, and she's gotten used to her surroundings. Her room is a good size, and she got to bring her own furniture, which is nice. The staff is all caring, but they just need to have more staff members. I personally think they need to be more one-on-one. They have some games and exercises. It's expensive.

Provider Response

Thank you for choosing Brookdale and taking the time to provide us with your feedback. We are happy to hear your mother is adjusting well to the community and encourage you to contact the executive director at 785-628-1111 if there is anything we can do to further assist.

September 28, 2017

By james newcomb allen

I visited this facility

my mother was a resident for 5 years. those were good years for her at sterling house. they took good care of her and treated like a friend. During her last illness they were especially nice and I saw this as I was there a lot. It was small town care at its best.

May 30, 2017

By hal713117

I am a friend or relative of a current/past resident

My mom has moved into Brookdale Hays. The staff and the food are very good. Her room is small, but it is laid out nicely. They have bingo, exercise classes, card games, and things like that.

December 06, 2014

By Sterling House

I am a friend or relative of resident

My dad has been at Sterling House for about 3 years. He had choices of where to go for assisted living, and he chose Sterling House. The staff is considerate and professional - and most of all, they care. Whether it is taking the time for a visit or keeping vigilance of his health needs. I know that my dad is safe and receives care to a standard that meets my expectations and his. I can contact any of the staff at any time and they make me feel that my dad is their priority - even though there are 30 some residents. I am greatful that Sterling House is available for my dad, and me!

July 24, 2012

By emily2817

I visited this facility

I would oftentimes visit this assisted living facility to visit my great aunt when she was living here. It was very clean and tidy. The grounds were also kept up and looked very appealing at all times. The floor plans were also spacious and nice and obviously built with elderly people in mind - almost to a fault at times however as they look a bit awkwardly spacious. The staff was very nice and attentive, yet they were not always welcoming to visitors and guests. They were never explicitly rude; however, one woman in particular always seemed like she was miserable there and spoke to the residents and visitors with little respect. I feel like an assisted living facility needs employees that are extremely happy to be working with people and are able to maintain that image even when they are not happy to be at work. They also need to appreciate their work and consider that they are working with the elderly that regardless if they need assisted living or not, they still deserve the utmost respect. My aunt enjoyed living here; however, the staff seemed to be comfortable and did not seem to go above and beyond expectations.
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Photos of Brookdale Hays

Services and Amenities of Brookdale Hays

Room and housing options

  • 1-bedroom apartments
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Room Service For Meals
  • Dining Extra: All Residents Have In Room Kitchenettes, Residents May Also Dine In Our Shared Dining Room, Or Have Meals Delivered To Their Room As Well.

Features

  • Beauty Barber Shop
  • Resident Transportation
  • Coffee Shop
  • Party Space
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Spa
  • Features Extra: Library, Fitness Room/Gym

Cleaning services

  • Laundry For Linens
  • Private Cleaning Services
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Wifi
  • Technology Extra: Emergency Call System

Health services

  • Hospice Care
  • Medication Management
  • Physical Therapy
  • Nurse On Staff: Yes

Activities

  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Book Clubs
  • Wii Sports
  • Tai Chi
  • Fitness Room
  • Yoga
  • Gardening
  • Cooking
  • Arts And Crafts

Financial guidance

  • Home Sale Assistance
  • Va Benefits Consultation
  • Financing Advice

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests

Diet

  • Low Fat
  • Low Salt

Languages

  • English

General

  • Minimum Age: 65
  • Pets: Small Pets Allowed

Range of services

  • Physical Therapy

Licenses

  • Licenses: Kansas

About Brookdale Hays

Brookdale Hays provides assisted living residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living, we customize our care offerings for the individual. This allows each resident at our community the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the appropriate accommodations as their needs change.

We promise Respect for Individual Preferences by offering personalized care needs and providing an atmosphere that encourages each assisted living resident to live in health and longevity. We also offer special housing and care options for those who require assistance with the activities of daily living such as dressing, bathing and assistance with medication. We offer graduated levels of care based upon the individual need of residents, as determined by our continual assessment process. We are dedicated to enriching the lives of residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.

What Makes Us Special

Sterling House of Hays offers personalized Assisted Living that caters to each individual person's needs. We have 24/7 Care Staff on-site, Emergency Response System, 3 meals a day, weekly housekeeping and full-time Activities are included... and we are pet-friendly!

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Brookdale Hays


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