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Bella Terra Streamwood

815 East Irving Park Road, Streamwood, IL 60107

(855) 798-2040 (Call a Family Advisor)

3.12

(8 reviews)

Offers Nursing Homes

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Bella Terra Streamwood
Bella Terra Streamwood
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Streamwood, Illinois 60107


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Reviews of Bella Terra Streamwood in Streamwood, Illinois

3.12

(8 reviews)

    ABlanch54

    1

    November 2, 2017

    I am a friend or relative of a current/past resident

    all they care about is money and filling beds. My loved one suffered wounds from there. Then wound nurse tried to hide it. They’re sick.

    Provider Response

    Ablanch54, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (630) 837-5300 when you have a chance. Thank you, and we look forward to hearing from you.

    Irene50

    3

    September 24, 2016

    I am/was a resident of this facility

    I enjoy everything about this facility except for the head chef. He's rude and always seems to be in a hurry. I ordered noodle after dinner because I didn't get mine for some reason and the chef assistant Armondo brought me hard cold tasteless pasta noodles. I was dissatisfied. I called down to the kitchen to complain and he hung the phone up in my face. I called again a young lady answered Deanna I can't forget her name because my granddaughter have the exact same one. I told her my complaint she said she would solve the problem and bring me my food in a better state. 15min laters I was pleased and full. Lexington should have more people like her. Patient and willing to listen.

    Provider Response

    We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

    Caring90781950

    3

    June 25, 2015

    I visited this facility

    The hardest problem that I have not only in Lexington of Streamwood but in other facilities is the CNAs. Some of them are good with the patients, but some of them face it as a job. They just come and go, and they are not as caring and as tender as they could be with an elderly person. It is the biggest complaint that I have. Other than that, the people seem to be very friendly, and they seem to be taking care of my parents. As for the sanitation, I would say that it could probably be better. To me, the food looks OK, but parents don't like it. But then mom has a problem chewing, so I can imagine that could be part of the problem. I believe they do have activities, but my parents are not out of bed too much -- my mom not at all and my dad not that much. I would say it is fine.

    Provider Response

    Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you so much again for your feedback! We hope you have a great day!

    greennut

    2

    July 31, 2014

    I visited this facility

    I would not recommend this facility. The staff is friendly but they do not follow doctors orders. They tend to do whatever is less work. My father in law, a renal patient, was allowed to order desert for dinner. The nutritionist was completely unconcerned and extremely short when questioned. There have multiple incidents where the nurses button was pushed and 1 to 2 hours pass. One time was a call for help to the bathroom! Which they did not make in time. Very, very disappointing.

    Provider Response

    Hi Greennut, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

    surabhi

    4

    July 31, 2012

    I visited this facility

    Lexington Health in Streamwood was a very pleasant facility to visit. Everything was pristinely cleaned and well maintained. The faculty was very friendly towards the residents and any visitors. The staff was jovial and glad to help those lost and looking for a particular room or facility. I felt that it was a little big and was hard to navigate, but the staff was helpful. The bathrooms were maintained nicely and the lobby was clean. The outside frontyard is aesthetically pleasing and the grass was freshly mowed. The facility seemed like one I would admit a family member to as everyone seemed trustworthy. There were severa skilled nurse available to all and immediate care was only a call away. The outside area could afford to be a little bigger, allowing for more outdoor activities in the summer time, as it felt a little crammed. However, that was not a big issue and Lexington was overall a very pleasant experience.

    Provider Response

    Surabhi, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

    XTM16

    3

    June 21, 2012

    I am a friend or relative of a resident

    Lexington Nursing Home had both good elements and bad elements about it. The staff were some of the nicest people I had ever met. Not only were they nice, but they were also quite helpful. My grandmother, during her stay there, never complained about the workers she dealt with. Unfortunately, the facility was not clean. The two most common scents were urine and ammonia, likely to try and clean the urine. The floors were perpetually sticky, and the furniture felt equally grimy. The cleanliness, unfortunately, was one thing that my grandma perpetually complained about. To the credit of the staff, whenever she complained about the griminess in her room or wherever, they cleaned it up without delay. The other complaint my grandmother had was that the food was incredibly bland. She vivdly described it as, "eating a boot soaked in butter." In all, Lexington Nursing Home was an average nursing home with flaws and successes.

    meecyion

    5

    March 8, 2012

    I visited this facility

    This facility located in the southwest suburban part of Illinois.The grounds are very well-kept. The colors in the building are very warm and inviting.This facility has a state-of-art thearpy room,and the halls of the floor are covered with beautiful tile. This facility accepts no psychiatric referrals. They do accept majority of insurances for payment. There are normally two to a room, with the option of having a private semi room in some cases. There is no on-site dialysis center, and the meals are served buffett style. While there, I noticed how attentive the staff were to the residents, and how the residents communicated with the staff in a positive manner. I would rank this facility a 5 out of 5 stars.

    Pat'sHusband

    4

    January 28, 2012

    I am a friend or relative of a resident

    My wife needed specialized wound care for diabetic foot infections. After searching we used the Lexington. From our initial call they showed their care and concern. They patiently answered all questions and agreed to let us visit for an inspection. When we got there the place was clean with no urine smells. We had a nice talk with one of the coordinators she took us on an inspection. Rooms were comfortable and airy and the place was very clean. Staff were polite and knowledgeable. So we decided to use this facility for treatment. The staff did an excellent job with a wound nurse coming daily to dress her feet. Staff also took care of her other health issues and kept in contact with her primary care doctor. She was well taken care of during her time there and I recommend the Lexington. The only thing that keeps them from a perfect rating is that the physical therapy area is a bit small. Otherwise this is a fine place to help you or your loved ones recover.

    What you can do with Caring

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    Services and Amenities of Bella Terra Streamwood in Streamwood, Illinois

    General

    • Resident Capacity: 214

    Medicare

    • Health

      3.0

    • Overall

      3.0

    • Quality

      2.0

    • Staff

      2.0

    Medicare Provider Number: 145701
      Ownership Type: For profit - Individual
      Rating Date: 9/1/2023

    About Bella Terra Streamwood in Streamwood, Illinois

    Bella Terra Streamwood is a senior living provider located in Streamwood, Illinois. It offers specialized care types including short-term rehabilitation care and skilled nursing care. This makes it a suitable option for seniors who require professional nursing services or rehabilitation after a hospital stay. The community provides a range of room types to accommodate different preferences and needs, including guest rooms, private rooms, and semi-private rooms.

    The rooms at Bella Terra Streamwood come with various amenities to ensure a comfortable stay for its residents. While specific amenities in each room type may vary, the facility ensures essential comforts are available. The community itself offers additional amenities such as salon services and WiFi/Internet access throughout the property. These features contribute to a convenient and enjoyable environment for all residents.

    Bella Terra Streamwood is also equipped to provide comprehensive rehabilitation services. It has physical and occupational therapy programs, and therapists are on staff to assist residents with their recovery and daily activities. This focus on rehabilitation helps residents regain their independence and improve their quality of life during their stay at the community. Overall, Bella Terra Streamwood offers a supportive and caring environment tailored to the needs of seniors requiring skilled care and rehabilitation.

    Map of Bella Terra Streamwood

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