1600 Maple Ave., Macomb, IL 61455
4.0
(7 reviews)
"My profession is an Elder Law attorney, and I am my county's Public Guardian. I have visited and looked after clients and friends in a number of facilities from complete skilled care to independent living. Our family placed my grandfather in Bickford about a month ago. I visited this weekend and was in the facility several times. The negative review from 2012 does not describe at all the facility that I experienced. First, it was exceptionally clean, and first class in appearance, quiet and comfort. The staff was exceptionally friendly, even on the weekend when there was no upper management around. (Weekends and evenings are a great time to check a facility.) Although my grandfather has some memory issues, he would have made a comment if he had a negative experience with employees. Grandpa hasn't made one negative comment to any family member. In the facility where he was prior, he wanted out every time someone visited. At Bickford, he's never once mentioned leaving. He enjoys the staff, and you can tell they enjoy him. The care is exceptional. My mother is a retired RN and she too has found nothing to complain about with Bickford. The food is great. I came around lunchtime to pick up Grandpa and he wasn't finished eating. They offered me a meal. I am a self declared "foodie," but I said yes. I was pleasantly surprised. The residents had several choices and it was balanced. I give them a five star because I couldn't find one minor issue to critique. "
$3,498



