My mother was a resident at Harbor Chase of Gainesville, FL for 3 short months...from May 1 to July 26, 2020. She recently passed on July 26, 2020. I never heard a word from Harbor Chase regarding her passing. That is just pathetic. I called the day after (Monday) to find out what I needed to do about getting her personal belongings. I dropped containers off on Monday but never heard back from them. I then called on Friday and was told someone would give me a call. I gave them until Tuesday the following week to contact me...still nothing. 9 days and still no word or offer of condolences on the loss of my mother. She was a number to them, an income but nothing more. How can a facility that is supposed to care for our elderly loved ones be so callused to family members who are grieving the loss of the loved one in their care by not extending a simple phone call!? Harbor Chase should be ashamed! I am hurt beyond words...my mom was not acknowledged in anyway by this facility. I'm absolutely heartbroken that my mother and I were treated this way by Harbor Chase in a time of sorrow.
HarborChase of Gainesville
Offers Assisted Living and Memory Care
24 Reviews
1415 Fort Clarke Blvd, Gainesville, FL 32606
Call
(800) 385-2527
Reviews of HarborChase of Gainesville
Assisted Living Reviews for HarborChase of Gainesville
August 06, 2020
I am a friend or relative of a current/past resident
May 30, 2017
I visited this facility
There was so much activity at HarborChase. It was beautiful and the people were engaged constantly, if they so chose to be. It was very nice, and I liked the presentation. The dining area was beautiful, like a high-end restaurant. It was clean and without odor. It looked like a beautiful hotel and was expensive. It was about five minutes from the nearest hospital.
Provider Response
Thank you so much for taking the time to review us, Jane. We’re happy to hear that you enjoyed your visit and we sincerely appreciate the kind words about our convenient location, our fantastic dining area, and the beauty and cleanliness of our community. We’re also glad you had a chance to see how engaged our residents are on a daily basis. Through our Life Enrichment program, residents enjoy a wealth of activities and social events daily. One of the features we’re proud of at HarborChase is the tremendous value our residents and their family members receive. Every day, our residents enjoy innovative health services, delicious dining options and housekeeping services. Again, we thank you for your review and hope that you come by for another visit soon!
March 07, 2017
I visited this facility
The rooms at HarborChase of Gainesville didn’t seem to be laid out well and weren’t appealing. I thought the dining area was nicely decorated but didn’t have a good view of the outside world. They had a club room where they had a bar for happy hour, popcorn, and to play cards. They had a TV room out front where they had movie night.
Provider Response
Thank you very much for taking the time to rate us, Sandra. We appreciate your visit and thank you for your four-star review. We’re glad you noticed our club room, bar area and TV room. Every day, our residents enjoy happy hours, movie nights and a wealth of activities and social events through our Life Enrichment program Again, we thank you for your review. Please let us know if you need anything in the future!
January 07, 2017
I visited this facility
HarborChase of Gainesville was very nice. The only problem I had was it had a smell, and I didn’t really like that, but the staff was nice. They gave me a tour, but I just wasn’t impressed. There were some activities going on when I was there like bingo. The menus and the rooms looked adequate. I looked at a 1-bedroom and 1-bath, but you have to bring your own furniture.
Provider Response
Thank you for your review, Patricia. We appreciate you taking the time to visit our community and rate us. We appreciate the kind words about our community and our associates and care partners. Every day, they are dedicated to providing the very best in senior living for our residents and their family members. We also appreciate your concerns and we will be sure to take a look at them. We hope you will come by for another visit and give us a second chance. Again, we thank you and appreciate your time.
November 19, 2016
I visited this facility
HarborChase of Gainesville was very good, and the people are nice. They have everything, but it’s just too expensive. There was nothing that wasn't positive about it, except that it's too much money. They have Bingo, movies, ice cream in the afternoon, and craft days. They have an itinerary that they follow for activities. It's a good place.
Provider Response
Thank you so much for taking the time to rate us, Carla. We sincerely appreciate the wonderful review and we certainly appreciate the kind words about our friendly residents and the wealth of activities available every day through our Life Enrichment Program. One of the features we’re proud of at HarborChase is the tremendous value our residents and their family members receive. Every day, our residents enjoy innovative health services, delicious dining options, housekeeping services and much, much more. If we can be of any service to you in the future, please don’t hesitate to let us know. Again, we thank you for your review and hope you come for another visit soon.
October 22, 2016
I am a friend or relative of a current/past resident
The maintenance manager at HarborChase of Gainesville gave us a very nice tour, I was able to call back on Monday, and we went back in and spoke to the director. She was very helpful, and we got all the information we needed. We put a deposit down, there was an opening after that, and it worked for us very well. They've gone above and beyond to make this happen. We went to both memory care unit and assisted living; they were actually having a movie gathering in the assisted living portion, and there was a lady there engaging them. They were also working with the memory care residents and trying to engage them, so we felt really good about that. They were our favourite from the beginning, so we were fortunate to have my mother in there.
Provider Response
Thank you so much for taking the time to rate us, Marty. We’re so happy that you chose HarborChase for your mother and that your move-in process went so smoothly. We also appreciate the kind words about our community, the wealth of activities available, and our dedicated care partners and associates. Every day, they are focused on providing senior care that transcends the expected. We thank you again for your review and look forward to serving you and your family for many years to come.
September 01, 2016
I visited this facility
HarborChase of Gainesville was very nice but I couldn’t afford it for my mom. They were friendly. Everything was very plush-looking. The residents were exercising when we went through. They showed me a spacious room with its own bathroom, but it was too expensive. The dining room was very clean and very spacious-looking. Everything looked brand new.
Provider Response
Thank you so much for taking the time to rate us, Sandy. We sincerely appreciate the wonderful review and we certainly appreciate the kind words about our spacious rooms, beautiful common areas, friendly associates and well-appointed dining rooms. One of the features we’re proud of at HarborChase is the tremendous value our residents and their family members receive. Every day, our residents enjoy innovative health services, delicious dining options through our Chef’s Fare Dining Program, housekeeping services and much, much more. If we can be of any service to you in the future, please don’t hesitate to let us know. We hope you’ll come by for another visit soon. Again, we thank you for your review.
March 08, 2016
I am/was a resident of this facility
HarborChase of Gainesville was good and had first-class physical therapists. Some of the younger staff had attitude problems and acted their age in the exercise area. The rooms were more like a hospital and average sized. The food was horrible. They should improve the quality of their food.
Provider Response
Thank you for taking the time to rate us, David. We sincerely appreciate all the kind words. We also thank you for complimenting the cleanliness of our community, as well as the look, the comfort level and the friendliness of our Care Partners. All of our associates strive to make a difference in the lives of our residents and family members by providing nurturing care that truly transcends the expected. Again, we appreciate all of the positive feedback and thank you for taking the time to share your thoughts.
February 29, 2016
I visited this facility
My experience with Harbor Chase of Gainesville was very pleasant. Everything was nice, and it seemed comfortable. I was impressed most with their friendliness, cleanliness, and overall look.
Provider Response
Thank you for taking the time to rate us, David. We sincerely appreciate all the kind words. We also thank you for complimenting the cleanliness of our community, as well as the look, the comfort level and the friendliness of our Care Partners. All of our associates strive to make a difference in the lives of our residents and family members by providing nurturing care that truly transcends the expected. Again, we appreciate all of the positive feedback and thank you for taking the time to share your thoughts.
July 12, 2015
I visited this facility
My visit at HarborChase of Gainesville was OK. The people were receptive. They have a receptionist upfront, and she was very receptive. The person who gave us the tour was very accommodating. She showed us the rooms, and I saw that the rooms were not what I was looking for my mom.
May 29, 2015
I visited this facility
HarborChase of Gainesville was very nice, and the people were very friendly, but it's a little more expensive.
May 15, 2015
I am a friend or relative of a resident
My husband is in Harbor Chase. He is actually happy there. The social atmosphere and being with the group of people is so beneficial for him. Their services is very good. His room is very nice. The beauty of Harbor Chase is they do have a nice bathroom with a walk-in shower. They have a huge window, and it looks over their outdoor area.
He participates in the activities. He is still very mobile himself. They have a kind of a walk around in the whole inside of the building, and he will take some of the residents -- the ones that needs to walk, but can't do it by themselves. They let him do that. They have a sing-a-long, bingo, exercise classes, ice cream socials, and a lot of social activities. They have a men's club where they have all the guys together.
Harbor Chase has a higher amount of staff per resident than some of the other places, and I did like that. The main things that I see there is that he is happy and his room is really clean. They do all the laundry. He is clean, even his clothes.
February 26, 2015
I visited this facility
My experience with HarborChase is fine. It is very good. The people are great, and they are very good with the clients. They are friendly. It is kind of a small homey atmosphere. They have a good program of events. It is for my husband, but he hasn't moved in yet. I just think they have a caring atmosphere.
July 09, 2014
I am a friend or relative of a resident
Our experience with HarborChase has been good. The facility is very clean. Mom is in their memory care unit. She appears, from day to day when I go visit, to be well cared for. There isn't much we can ask. The food is good, and she seems to be eating. They watch her medicines, and they are on top of the changes with her drugs and things that need to be done. However, there are some limitations on their part, being that they are not a nursing home, and they don't have doctors on staff, so they have to contact her doctor to do certain things, and that's understandable.
There is one issue: another resident is taking clothes from my mom's closet. The staff worked it out. It is taking a little while because they need to contact the woman's family. The woman is finally moving to a private room because she isn't doing it just to my mom, she's doing it to other people. The staff did everything they could to help alleviate that issue. Other than that, everything is OK. We are happy with the decision we made.
April 28, 2014
I am a friend or relative of a resident
HarborChase had a very nice, homey atmosphere. The staff was very cordial. The rooms were very clean, very spacious, very nice. The food is very good. They have games and movies. They bring people in to sing and entertain, and they also take them out in the bus to different places. Within a mile, there are grocery stores and gas stations. It doesn't seem like an institution. It's just a nice place to live.
December 22, 2013
I am a friend or relative of resident
My Mother stayed at this facility for 7 nights. To the tune of $6,600 plus change. They will not communicate with me regarding reimbursement. I could have taken her to a luxury spa and gotten better care for her than this place
December 20, 2013
I visited this facility
I visited HarborChase of Gainesville when I looked for a place for my mom. The place was clean and smelled great. They had two pet cats that greeted you when you went inside. They seemed to have a lot of activities for the residents like socials during Sunday, they took them to the other areas to socialize, and more. The rooms were pretty big. And the residents were happy.
November 27, 2013
I visited this facility
The environment at HarborChase was very good. The facility was clean and very neat. You can tell that it was well taken care of. Their staff was very helpful.
November 25, 2013
I visited this facility
HarborChase is absolutely beautiful and the 1-bedroom apartments were nice, big and roomy but we would have been put on a waiting list for about six months. The staff was very nice. She was assisted very well. They did give us some scones when we left and they were wonderful. My mother-in-law could have her choice of meals but it was almost $3,000 more a month. Dorothy could not afford that.
October 20, 2013
I am a friend or relative of resident
Recent management and staff changes have severely degraded the consistency of care at HarborChase of Gainesville. Undertrained and largely unsupervised staff have led to difficult problems starting in this past summer. In addition to linens being stolen and other inconveniences for which I have hot received reimbursement. I start the week finding out that staff evidently did not reclose my mother's locked door at night and a wandering man just came on in and got in bed and would not leave. This was in the middle of the night, I was not called until nearly 12 hours later and I am extremely upset. I went and checked things but security measures that are consistent with congregate care facilities were denied to my mother, plus it was implied that maybe my mother unlocked her door on purpose. Right! My sweet 90-year-old mom trolling for dudes? No way. You can bet this is going to be solved to my satisfaction or else. The Director was not called about this today. Tomorrow will straighten this out one way or another and my attorney is on speed dial.
August 27, 2013
I visited this facility
HarborChase was my second choice for my father. They have a long-term care and skilled nursing there, which the other facility does not have. It is comparably the same size as the one where my father is at right now. I checked one of their rooms and it felt more closed-in. They were nice but it felt more like a hotel setting.
August 01, 2013
I visited this facility
The people at Harborchase are outstanding. We went over there a couple of times. They were wonderful. The facility had a couple of really neat things, like a little 1950's cafe-drugstore type of thing. But you have to pay extra to order stuff from there. They seem to have an extremely active activities staff. They have things going on everywhere.
April 10, 2012
I visited this facility
While in the area, we stopped in on the spur of the moment to see the HarborChase of Gainesville assisted living facility while searching for a place for my friend's mother to live. The staff was happy to show us around, despite the fact that we didn't have an appointment.
The grounds around the main door were nicely kept, with flower beds and manicured lawns. The interior was inviting and we could smell fresh flowers.
It was clear that they can handle different levels of ambulation and memory impairment.
Some of the many activities and outings included local sight seeing, musical events, guest speakers, shopping, educational seminars, birthday and holiday celebrations, exercise programs and other varied social gatherings.
The dining areas were warm and friendly. We tried some of the snacks which were all delicious. The staff takes the time to offer meals and snacks that look and smell very appetizing.
The living spaces were all clean, well-kept and conveniently designed. They take the time to personalize to each resident's tastes.
We enjoyed our visit at this facility and would recommend that people in the area who are looking for a good home for an elderly person check it out.
Memory Care Reviews for HarborChase of Gainesville
December 10, 2018
I visited this facility
HarborChase of Gainesville's staff was unbelievable and really nice. They went out of their way to greet you, say hi, and were so friendly. That really impressed us. The only reason why we didn't choose them was because of their a la carte pricing structure. The place was clean and very well-kept.
Provider Response
Thank you so much for taking the time to share your thoughts on HarborChase. We are glad to hear that our friendly and dedicated associates made such a positive impression on you. They truly go out of their way to make sure that our residents, guests and family members all feel like family. Naturally, we’re sorry to hear that you didn’t ultimately choose our community. One of the things we often hear from our residents is that they appreciate the tremendous value of HarborChase. Every day, they enjoy innovative health services, a variety of dining options, exciting experiences, a wealth of leisure options, and housekeeping services. Again, we thank you for taking the time to review us. Please let us know if your circumstances change or if we can be of service to you in the future. We wish you all the best!
Costs for HarborChase of Gainesville
Services and Amenities of HarborChase of Gainesville
Costs
- Rent Plus Care Fees
- Entry Fee
- Fee Structure Extra: We Offer A Month To Month Rental
- Assisted Living Starting At: $4195/month
- Memory Care Starting At: $4795/month
Room and housing options
- 1-bedroom apartments
- Companion Suites: We Offer Companion Suites
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Party Space
- Tv Room
- Garden And Patio
- Resident Parking
- Spa
- Features Extra: Library, Fitness Room/Gym
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Wifi
- Technology Extra: Emergency Call System
Health services
- Hospice Care
- Medication Management
- Physical Therapy
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Wii Sports
- Fitness Room
- Gardening
- Cooking
- Arts And Crafts
Financial guidance
- Va Benefits Consultation
- Financing Advice
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
Languages
- English
General
- Resident Capacity: 79
- Minimum Age: None
- Pets: Small Pets Allowed
Range of services
- Physical Therapy
Licenses
- State Licenses: 9815
About HarborChase of Gainesville
Celebrating senior living each and every day!
Welcome to HarborChase of Gainesville, and the highest standard of senior care offering assisted living, and our acclaimed memory care program. Respect and simple kindness abound here as we celebrate each individual life with the dignity it has earned and a warm appreciation of chapters still to unfold.
We know you're facing a difficult decision. That's why we're here, and why we do what we do. We understand the challenges you face when caring for a loved one with memory loss, dementia, or Alzheimer's. But now imagine a new home where lovely surroundings, tasty food, and a compassionate, competent staff make each day shine. This is HarborChase of Gainesville, where we pride ourselves on setting the gold standard every day.
Come visit and experience our tradition of excellence in senior care.
Call today; this could be your truest act of love.
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