The people at Fallbrook Glen of West Hills (Formerly Meridian of West Hills) were very nice. It's assisted living and there were people with walkers, they looked sad, and some didn't talk. Other than that, everything was perfect. The place was very clean and very elegant. The menu looked very good. I saw the entertainment room, the parking area, and the places where they can stay outside and where the dogs can stay. They take care of the residents. The rooms didn't have kitchens, but you can have a coffeemaker or a microwave yourself. They cannot add too much because they don't have room for it, and the closet was small.
Fallbrook Glen of West Hills
Offers Assisted Living and Memory Care
12 Reviews
6833 Fallbrook Avenue, West Hills, CA 91307
Call
(800) 385-2527
Reviews of Fallbrook Glen of West Hills
Assisted Living Reviews for Fallbrook Glen of West Hills
February 28, 2019
I visited this facility
October 01, 2018
I visited this facility
I visited this community. The sales director was very pleasant and very nice. They have a nice bistro, and the dining room looked pleasant. They were all welcoming, I saw one room, it was fine, but it could have been a little larger. I think they need to put in a couple more 1-bedroom apartments, but everything was good.
Provider Response
Thank you Karen for sharing your visit with us. I am thrilled that you have sensed those intangibles that can only be felt by coming to visit us. Our team works very hard in delivering emotional connections, after all this will be their home. Warmest regards, Mariano
April 30, 2018
I visited this facility
I like Meridian of West Hills. It doesn't have lots of bells and whistles, but it has a homey feel. It's not as big or open as the other places I've visited, but they have a nice garden area where they can barbecue. The staff was very nice and friendly, and they seemed to really encourage family members to come in a lot. Their only limitation is that they don't take trips to places because their bus/van just can't accommodate many people. The positive is that they're directly across a Fallbrook mall with some restaurants and it's just an easy walk if you want to go shopping.
February 01, 2018
I am a friend or relative of a current/past resident
My mom is in Meridian of West Hills. The place is good. They have a new manager there, so they're working on a few things, but we wouldn't have put her there if we weren't happy with it. The staff is very good. They do what other places do. They have exercise classes, they play games, they have a lot to do, and she really likes the food. The one time I ate there, I didn't like it, but another time I was there for lunch and it was fantastic. There is a ton to do. I have no complaints except for a few small things, and those were handled and taken care of.
November 02, 2017
I am a friend or relative of a current/past resident
My father-in-law moved to Meridian of West Hills in September. The place is fine and willing to work with us on his diet. He's enjoying Bingo and drawing, so he's been having a lot of fun. The staff seems dedicated. My father-in-law has a studio which is large enough to hold a bed and a couch.
August 21, 2017
I am a friend or relative of a current/past resident
My dad is in memory care at Meridian of West Hills. I liked the staff best of any facility. It was reasonably priced and they have a lot of promotions. It was a good value. The rooms are not as nice, but they're plenty adequate. The food is pretty good.
April 25, 2017
I am a friend or relative of a current/past resident
I ended up putting my dad in the Meridian at West Hills. He has only been there for a few months, but I don’t have any complaints. So far, he’s been happy. We picked the location because he has lived in the area for 30 years. He kind of does his own thing, but he also does some of the activities; he likes the music appreciation and the yoga. The only negative I have is that it is a little on the older side.
March 16, 2017
I am a friend or relative of a current/past resident
Alzheimer's and Dementia are at epidemic proportions. As a loving caregiver of many years to my husband the time came to find a residential Memory Care placement that could give him the best care possible. Meridian exceeded my expectations. The qualities and amenities I found were: a caring kind staff, a clean bright facility, well appointed comfortable roomsI, a young hip activities director, a hands on management and administrative staff, a kind creative executive chef who goes the extra mile to please the palates of all the residents. And there are outings, holiday celebrations and special events that family members can take part in. You can visit at any time and see for yourself.. Have a meal in the dining room with your loved one. Take a walk around the grounds. And before believing any reviews, I urge you to visit, ask questions and make up your own mind.
November 29, 2016
I am a friend or relative of a current/past resident
My parents are at The Meridian of West Hills. They are fabulous. The place is excellent. It is beautiful. Their staff is caring. Their food is delicious. The executive director is passionate towards the care of the residents. I have nothing but thumbs-up and positive remarks regarding The Meridian. It is the top choice.
December 10, 2014
I visited this facility
My father is at Meridian of West Hills, and he is doing fine. The staff is good. He has no complaints about the food. The dining area has four people to a table.
September 15, 2014
I visited this facility
I just walked in and looked at The Meridian at West Hills. It’s nice, has a homey feel to it. It’s kind of a gentle place; it’s not rushed and hurried. It’s quiet, and they take care of seniors well. All of the people are very nice and accommodating. The food was fine. They have everything. They have religious services, art class, movies a few times a day, bingo, and trips to various places. They have a full itinerary. The rooms are not terribly big, but they’re quiet and they’re clean and well maintained. A lot of them have their patios and balconies, which are very nice. I think they can improve in communicating with the medical management team. They seemed to have a hard time giving people the medicines that they need.
Memory Care Reviews for Fallbrook Glen of West Hills
July 22, 2019
I am a friend or relative of a current/past resident
My mother is in Fallbrook Glen of West Hills. The memory care unit is about 16 people, and it's a nice facility. The staff has been good so far. She has a private room with her own bath and shower. The activities are not that good as of yet. They have chair exercises, ball exercises, and buses to appointments.
Provider Response
We appreciate you taking the time to leave us your feedback, Gary! Our team is dedicated to providing the best in quality and service, so we are always happy to receive feedback on what our strengths and areas of improvement are. Thank you for supporting our community with your feedback!
Questions about Fallbrook Glen of West Hills
What ongoing training does the staff receive in dementia care?
Training is ongoing at Fallbrook Glen. All team members go through various trainings related to dementia that helps them understand the journey and be part of our resident's life.
Describe the overall population of assisted living residents at Fallbrook Glen of West Hills. What is their average age? What are their favorite things to do?
A vibrant and engaging group of seniors between the ages of 80 and 85. They love to learn new things and keep up to date regarding current events. We provide our residents the possibility of creating their own clubs based on their past hobbies/ interests. 85 % of our residents are of Jewish heritage.
What programs or activities does Fallbrook Glen of West Hills offer to enrich residents' well-being?
Our exercise classes focus on strengthening core muscles and balance, Art & Music appreciation classes, Current Events and of course Bingo. We offer various spiritual services in which they actively participate and share as a community. We have live entertainment weekly and celebrate Happy Hour every Friday.
What places are near Fallbrook Glen of West Hills or within walking distance for assisted living residents to enjoy?
We are right across from Fallbrook Center. Movie theaters, restaurants, retail stores. We make it easier for them with our complimentary bus services Monday through Friday.
What transportation services does Fallbrook Glen of West Hills offer to assisted living residents?
Our bus services are complimentary within a 10 mile radius to our community. Personal assistance to these appointments are available, with a charge, ahead of time, giving our residents and families time to spend together and not worry about the details.
What makes the chef or dining program at Fallbrook Glen of West Hills exceptional? What kind of menu can assisted living residents expect?
Chris Mefie, a renowned chef in the industry that not only cooks but caters to our residents needs. We offer monthly family brunches and celebration of all holidays. Our menu of the day is defined as "Comfort Food" and speaks to the likes of our residents; we offer as well options which cater to all tastes. From Sandwiches, Salads and Grilled items. Our Wellness team and Chef work together to assist with special diets.
What safety features or security measures does Fallbrook Glen of West Hills offer to assisted living residents?
Our team is continuously trained on different drills; fire, earthquake, triage. The team at Fallbrook Glen of West Hills is proud to announce that we train all our team members are First Aid & CPR certified. In addition, we have a Generator on site and our elevator is equipped with technology that will lower the car to ground level and open its doors during a power outage. All apartments are equipped with Emergency call system, smoke detectors and sprinklers. Additional call services are available at a modest one time fee upon request.
How does Fallbrook Glen of West Hills keep residents' families informed about their loved ones?
We like saying that we become partners in care with our families. Communication nowadays is a matter of personal preference, it allows us to offer text messages, emails, calls or a one on one meeting with our families and residents. Our community has an " Open door policy" ; families are welcomed at any time to discuss the needs of their loved ones.
What is the care staff-to-resident ratio at Fallbrook Glen of West Hills during daytime and nighttime hours?
Based on residents needs and occupancy, a team of supervisors and care partners are available at all times lead by our Wellness Director. Our residents that reside in memory care enjoy a more personalized attention.
If Fallbrook Glen of West Hills accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We accept small cats and dogs, no more than 20 lbs. With beautiful landscaped gardens, these loved companions enjoy the company of their owners and can be seen visiting other residents or enjoying morning walks. Service pets are welcomed.
What ongoing senior care training does the staff receive?
Our team receives training throughout the year with topics ranging from care to emotional connection. Our memory care team is dedicated in understanding their conditions and bring normalcy to their lives, creating pleasant moments with reminiscing and engaging activities.
How many staffers are on duty in the daytime and overnight?
A much smaller personalized team and community. With the oversight of our Memory care Director, you will find dedicated teams based on care.
What safety features or security measures does Fallbrook Glen of West Hills provide to protect residents who wander?
Our goal has always been to protect those that need us most. Safety features such as double egress doors and wander tags allow our residents to move freely without being intrusive. One of our main features is the training our memory care team receives on how to manage challenging moments and help our residents express their wants, needs that have created those moments.
What programs or activities does Fallbrook Glen of West Hills offer to keep residents engaged? How does the staff engage residents' long-term memories?
A personalized approach to each resident with engaging activities based on their past professions and hobbies. Validating their emotions and moments is key in understanding an individual as a whole which will allow them to have pleasant days.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Assessments are made as needed based on changes in condition. We will revisit twice a year and speak with their primary physician about our residents and their annual re-assessments.
What techniques does Fallbrook Glen of West Hills use to support memory care residents during mealtimes?
A sense of home is key, we actively seek and allow our residents to participate during meal times; setting the table, washing some dishes. A small walk or exercise class prior to a meal will assist in enhancing the need. We provide contrasting color dishes to help those with visual impairments and recognition of depth.
How does Fallbrook Glen of West Hills keep residents' families informed about their loved ones' health?
We like saying that we become partners in care with our families. Communication nowadays is a matter of personal preference, it allows us to offer text messages, emails, calls or a one on one meeting with our families and residents. Our community has an " Open door policy" ; families are welcomed at any time to discuss the needs of their loved ones.
Describe the neighborhood around Fallbrook Glen of West Hills. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Located in a residential neighborhood, our memory care has its own garden for our residents to enjoy outdoor activities with our team and families.
Is Fallbrook Glen of West Hills affiliated with a hospital if more care is needed?
Our community is close to two major hospitals : West Hills Hospital and Kaiser Woodland Hills.
Costs for Fallbrook Glen of West Hills
Services and Amenities of Fallbrook Glen of West Hills
Costs
- Rent Plus Care Fees
- Entry Fee
- Assisted Living Starting At: $3500/month
- Memory Care Starting At: $3700/month
Room and housing options
- Companion Suites: We Offer Companion Suites
- Studio Apartments
Dining options
- Dining Extra: A Complete Dining Program To Accommodate Any Diet, With Three Meals And Snacks Served Daily In Our Restaurant Style Dining Room, Home Cooked Meals And Provide For Special Dietary Needs
Features
- Resident Transportation
Cleaning services
- Housekeeping
Health services
- Nurse On Staff: Onsite 24/7
Activities
- Offsite Activities
Languages
- English
General
- Resident Capacity: 114
- Minimum Age: 65
- Pets: Small Pets Allowed
Licenses
- Licenses: CA License #197609049
- State Licenses: Lic 197609049
About Fallbrook Glen of West Hills
Fallbrook Glen offers a caring atmosphere, an active community, and a comfortable, secure lifestyle for our residents. Our community offers gracious residential living in a home-like setting with dedicated and knowledgeable staff available 24 hours aday to meet the personal needs and individual demands of each resident.
Spacious living rooms, private or companion apartments, formal and informal dining rooms, landscaped outdoor areas, and more combine to provide a safe, secure, and comfortable environment for each resident to‘make their own’.
A full range of activities are conducted on-site – with cookouts, outdoor leisure times, and trips for shopping, concerts, and tours. All provided with the care, concern, and commitment of staff members whose only goal is the comfort, well-being, and support ofour residents.
Our residents know — and we understand — this is their home. Our job is to make it the most comfortable, secure, and enjoyable home possible. We are privileged to serve, protect, and enrich the lives of some very special individuals. It is a privilege we take very seriously.
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