What impresses me about Silverado is that I feel like everyone is always smiling and really seem dedicated to their jobs and the residents, as well. This wasn't the case in all of the places I went. I also like their Nexus program. They have activities that are specifically for cognitive work and have a holistic approach to working with people who have Alzheimer's and memory care. They also have an on-staff gerontologist. My dad's only been there for a few days and it's been very hectic, so I haven't made my total assessment on how I feel about the place yet. They have 24-hour RN care as well as LPNs, and everyone is educated all of the time. I'm pretty good at reading people, and I can see that they really care. It's on three acres of land, so they have more freedom. They have two Shetland ponies, some birds, and a lot of the residents have pets. There are a couple little poodles that are running around, and I'm going to bring my father a cat. You have to pay a $100 fee a month to have care for the pet. Right now, I am a little upset because he has a bruise, and he's got a lot of lower extremity edema. I know he's been seen by the gerontologist already, and he has a heart specialist, but it hasn't been addressed yet. I'm still getting a sense of whether he's going to activities and whether they're doing what they say they're doing. The room is carpeted with some furniture in it, and there's a single bed; it's nothing to write home about. It's a little run-down, but they're planning to do renovations next year. The carpets and furniture need to be replaced.
Carol, thank you for recognizing our dedicated and amazing staff. Our associates truly care for each of our residents and treat them with dignity and respect. We understand that the move-in transition can be challenging and hectic, and our associates are here to assist with any needs you may have. Creating a safe, lively environment where residents can thrive is our top priority. Thank you for taking the time to share your feedback!