Grace Springs Health Care Services was terrible. They said that they had somebody to work and not to worry; she made a big deal and that theyre going to help me and that I should not worry. The next thing I know, I didnt hear back from them. They told me they had somebody and I had to wait and wait. Then finally they got this girl who was great, and I was happy with her. She came and worked, but she couldnt work on the weekends. Then agency couldnt get me somebody for the weekend. The girl worked for about a week and ended up quitting. They said she got sick and didnt know when shed be back, and then I got a text that she wont be back. Then they sent me a couple other people. Theres this one girl who came out here and brought her one-year-old baby. She forgot to shut my freezer, so all my food spoiled in my freezer and I had to throw it out. I told them about it, but they didnt care. Thats what Im mad about because if your food is spoiled or they break something they dont replace it. If anything happens you cant hold them responsible, and for me thats not right. That caregiver wasnt here for a couple of days because she works in an office and then she didnt come back. All of a sudden the first girl I had decided to come back, but the same thing happened, she worked for a week and then she took off again. Then they called me one day and said that she wasnt coming back and didnt give me any explanation. I just did the best I could and they kept telling me over and over again that they couldnt find anybody but theyre looking. Theyre getting a lot of bad ratings and I can see why. Theyre supposed to be open at 9:00, but they dont answer the phone until about 10:30 to 11:00. Their service was terrible.

Grace Springs Health Care Services
Offers Home Care
1 Review
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(800) 973-1841

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Reviews of Grace Springs Health Care Services
Home Care Reviews for Grace Springs Health Care Services
May 06, 2019
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About Grace Springs Health Care Services
Grace Springs Health Care Services is an in-home care provider serving Houston, Texas and the surrounding area. Grace Springs Health Care Services offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.
Get CostsServices and Amenities of Grace Springs Health Care Services
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
- In Home Health
- Range Of Services Extra: Transportation For Presurgery, Post Surgery And Regular Appt
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Finances Bookkeeping
- Home Maintenance
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Travel
- Travel Details: Staff Will Travel 30+ Miles To Provide Care.
Screening
- In Person Interviews
- Reference Checks
- Immunizations
- Driving Record Check
- Credit Check
- Residency Confirmation
- Background Checks
- Drug Screening
- Sex Offender Check
Training
- Continual Training
Training Areas
- Patient Transfers
- Stress Management
- Family Communication
- Transition Issues
- Memory Care Training
- Ethics
- Validation Techniques
Payment options
- Insurance
- Credit Card
- Check
- Payment Options Extra: Cash
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
Licenses
- Licenses: Agency Lic# 017696
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