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Grace Springs Health Care Services Houston, TX

16800 Imperial Valley Drive, Ste 280, Houston, TX 77060

(800) 558-0653 (Caring Family Advisor™)

2.0

(1 review)

Offers Home Care

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Grace Springs Health Care Services

Houston, Texas 77060


2.0

(1 review)


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Reviews of Grace Springs Health Care Services in Houston, Texas

2.0

(1 review)

    Karen

    2

    May 7, 2019

    I am a past client of this provider

    Grace Springs Health Care Services was terrible. They said that they had somebody to work and not to worry; she made a big deal and that they’re going to help me and that I should not worry. The next thing I know, I didn’t hear back from them. They told me they had somebody and I had to wait and wait. Then finally they got this girl who was great, and I was happy with her. She came and worked, but she couldn’t work on the weekends. Then agency couldn’t get me somebody for the weekend. The girl worked for about a week and ended up quitting. They said she got sick and didn’t know when she’d be back, and then I got a text that she won’t be back. Then they sent me a couple other people. There’s this one girl who came out here and brought her one-year-old baby. She forgot to shut my freezer, so all my food spoiled in my freezer and I had to throw it out. I told them about it, but they didn’t care. That’s what I’m mad about because if your food is spoiled or they break something they don’t replace it. If anything happens you can’t hold them responsible, and for me that’s not right. That caregiver wasn’t here for a couple of days because she works in an office and then she didn’t come back. All of a sudden the first girl I had decided to come back, but the same thing happened, she worked for a week and then she took off again. Then they called me one day and said that she wasn’t coming back and didn’t give me any explanation. I just did the best I could and they kept telling me over and over again that they couldn’t find anybody but they’re looking. They’re getting a lot of bad ratings and I can see why. They’re supposed to be open at 9:00, but they don’t answer the phone until about 10:30 to 11:00. Their service was terrible.

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    Services and Amenities of Grace Springs Health Care Services in Houston, Texas

    Resident Requirements

    • Allows Patient Transfers

    Companionship & Escort Assistance

    • Companionship Services

    Fitness & Wellness Programs

    • Fitness Opportunities

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Dressing Assistance
    • Personal Care Assistants

    Care Management Services

    • Residency Confirmation

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Family/Caregiver & Relocation Services

    • Family Communication Services
    • Transitional Care

    Health Services

    • Companion Care
    • Memory Care

    Licensing & Inspections

    • Background Checks
    • Staff Drug Screening
    • Sex Offender Checks

    Therapies

    • Stress Management
    • Validation Therapy

    Bonds & Insurance

    • Is Bonded and Insured

    Financing & Payment Options

    • Accepts Check Payments
    • Accepts Insurance

    Housekeeping & Maintenance

    • Maintenance & Repair Services

    Staff Training & Qualifications

    • Staff Driving Record Check
    • Staff trained in memory care
    • Reference Checks

    Transportation & Shopping

    • Transportation Services for General Shopping

    Additional Amenity Information

    • Range Of Services: Transportation for presurgery, post surgery and regular appt
    • Payment Options: Cash
    • Licenses: Agency Lic# 017696

    About Grace Springs Health Care Services in Houston, Texas

    Grace Springs Health Care Services is a Senior Care provider in Houston, Texas that offers residents Home Care services. Contact Grace Springs Health Care Services for more details on services and rates.

    Map of Grace Springs Health Care Services

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