Home Instead - Dallas, TX

Offers Home Care

19 Reviews
Call (866) 936-1978
Home Instead - Dallas, TX (866) 936-1978

Reviews of Home Instead - Dallas, TX

19 Reviews Write a review

Home Care Reviews for Home Instead - Dallas, TX

July 07, 2017

By stineway

I am a past client of this provider

My stepdad was diagnosed with dementia. It quickly became clear that he needed help if he was to remain at home. Home Instead provided kind, compassionate and competent care givers. The staff was patient, understanding, and wonderful to work with. I recommend them highly.

December 14, 2016

By Gladys C

I am a current client of this provider

They are helpful to me in my home and fun to be with .

November 09, 2016

By NancyWP

I am a current client of this provider

Attentive, caring service and well run office

August 31, 2016

By Carolyn700536

I am a past client of this provider

I have an irregular schedule of assistant need. The agency has always sent caring helpers.

August 25, 2016

By Wade S

I am a past client of this provider

I personally agree this company is top rating. They provided all that I could hope for.

October 30, 2015

By Jim114687850

I am a current client of this provider

I think Home Instead is awesome. Like any business, the people who are employed have things come up -- personal business or whatever -- but each and every time something comes up, the company has the staff to cover it. Like tomorrow, my caregiver has to go for certification, so the company found somebody else who can come in, and it’s been flawless. They’ve never kept me hanging, and they are really good. I am glad that I did it. We had some pretty rough patches early on, and in fact, I talked to her about it this morning. What happened was I had a major surgical procedure on my right leg, and I am not weight-bearing for five months, so I am instantly an invalid. I think the caregivers, when they first meet somebody, have a tendency to wonder what the disposition of this person is, how helpless are they, or how independent are they. I remember asking my caregiver this morning whether she thought at one point that I was at a stage of my life where I was going to improve and I said, “I wonder if you think I’m actually going to get better or whether I am going to stay about the same?” I just need her help until I can walk again. I think that was the major thought in the first few days, and so it was a little rocky. I wasn’t sure if she was feeling sorry for me or what, and I didn’t want that. She has been such a great companion. She helps me buy groceries and helps me get up. I’ve asked her to take me to restaurants because I can’t drive, so we go to restaurants, and she is good company. She helps me with all these things. The place is clean, all the dishes are good, everything is sanitary, and the laundry gets done. It is all really good. Even when I first had my surgery and I was really a lot more helpless than I am now, she would help me in the bathing situation, and it was never like a situation where I felt terribly uncomfortable. In fact, she said, “You know this is what I do.” She was really helpful, but she had her own things to do, and, sadly, I have to accept that she was going to go back and do her own thing. This is just a great thing. I just happen to be lucky enough right now that there is no insurance involved and I'm still able to afford this. It is not cheap, but it is not nearly as much as it would be if I actually have to stay in a facility. They are really good. I would recommend them.

June 28, 2015

By Patricia107825950

I am a past client of this provider

My husband is doing great. He is back to where he was before he had the stuff going on with him. It’s like he is healed. Home Instead Senior Care was very good. They were very dependable and very good, and they’ve trained their people well. The caregiver was wonderful, very sweet, and very eager to do everything she could to help to make our life better.

May 17, 2013

By Ann23

I am a current client of this provider

I have been very pleased with Home Instead. The quality of the caregivers and other personnel is great! They are very caring and knowledgeable. I would rate their facility as #1.

May 17, 2013

By Jean20

I am a current client of this provider

Our 2 main caregivers are fabulous and provide so much joy and cheer in our lives. We are so grateful to have them!

April 26, 2013

By Nana12345

I am a current client of this provider

They are the BEST! They have been providing Caregivers for my elderly father for over 6 years now. The owner & staff are so very knowledgable, kind, caring, hardworking & always available! They do a great job trying to pair the best caregiver to match my father's needs & personality. I truly don't know what I would do without them.

March 08, 2013

By Czarina

I am a current client of this provider

We are very pleased with the caregiver from Home Instead. My mom loves to cook. She and the caregiver cook together every day. She also does the cleaning. She seems like an active lady and my mother has always been very active, so they work together just fine. Mom is very happy and content with her which is what's important.
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About Home Instead - Dallas, TX


Home Instead is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

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Services and Amenities of Home Instead - Dallas, TX

Agency Type

  • Full Service Agency
  • Agency Extra: Each Home Instead Franchise Office Is Independently Owned And Operated.

Range of services

  • Companion Care
  • Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening


  • Continual Training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment details

  • Payroll Provided For Caregivers


  • Bonded And Insured
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Home Instead - Dallas, TX

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