Caring.com
Caring.com

(800) 558-0653

Home Instead - Dallas, TX

12850 Spurling Dr , Dallas, TX 75230

(800) 558-0653

Verified Partner

4.55

(20 reviews)

Offers Home Care
Top rated on Caring.com

2018

Photos of Home Instead - Dallas, TX

Get Cost Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Get cost information
Find out availability
Ask about payment options

Reviews of Home Instead - Dallas, TX in Dallas, Texas

4.55

(20 reviews)

    Top rated on Caring.com

    2018

    vanilla prince

    1

    September 24, 2022

    I am a current client of this provider

    It has only been a cpl months we have had Home Instead. There has already been over 5x we have been left out to dry. What makes it even worse nobody calls to let us know we just find out after they time is missed. If we were not in such a bad situation I would fire this company and find somebody else right now. I am the son

    lanimarq

    5

    January 20, 2022

    I am a past client of this provider

    My mother used Home Instead's services for four years, from January 2018 through her passing in December 2021. The secret to the success of Home Instead in our experience was two-fold: 1) the careful selection of a caregiver to match my mother's needs and personality, and 2) the ability to expand services as her needs grew. On the first point, Home Instead hit a grand slam in proposing a wonderful woman--B.B.--with a great sense of humor who developed a deep and caring relationship with my mother and indeed with my siblings and me. At first our mother argued that she didn't need any home support--so we convinced her to give the service a try for two four-hour shifts a week, so that if and when she did truly need this support she would have already established a relationship with a caregiver and a caregiver service. She agreed to give them a try, and it wasn't long before she saw that the BB's support was truly value-added, in terms not only of how well they got along, joking and appreciating each other's sense of humor, but also in terms of the home grooming tasks (cutting her nails, doing laundry), light housekeeping, and grocery shopping that BB provided, as well as driving her to appointments and just providing daily companionship. We soon increased the service to three days a week and finally to five days a week. We were so fortunate that BB served as her caregiver for four years, allowing my mother to live independently in her own home, protecting her from the risks of COVID and gradually increasing her level of support to meet my mother's growing needs. I can honestly give my highest recommendation to the Central Dallas Home Instead franchise. We are so grateful to them for the wonderful service they provided to my mother.

    S. Marks

    5

    February 7, 2020

    I am a current client of this provider

    I have been using this service since 2013 and all my caregivers are kind and compassionate. Would highly recommend.

    Bert

    5

    August 21, 2018

    I am a past client of this provider

    They were there in the home to help my in-laws during both of their illness. Would not have been able to stay in their home without the help of the great and caring caregivers.

    Debbie

    5

    August 21, 2018

    I am a past client of this provider

    Had great caregivers for my father after his stroke and later for my mother with her cancer. Very attentive and caring caregivers.

    jbb66

    5

    July 20, 2018

    I am a past client of this provider

    Home Instead has cared for two of my family members. I was able to contact the agency at any time. They listened to my concerns and understood our needs. The caregivers were well trained, prompt and extremely caring. They insured safety, prepared meals and made sure medications were taken appropriately. We felt we had a good rapport with each caregiver. When our service needs changed the company was responsive and flexible. Home Instead helped our family immensely.

    ASCNME321

    1

    June 30, 2018

    I am a current client of this provider

    I got a caregiver from Home Instead, and I didn't have a good experience. The first one they had was not able to come. The second wore a strong fragrance and I had to send her away. They sent another one, who was pretty good, and she helped me with my shower that day. I asked if I could have her, but they said no because she has other clients. They sent out four other people, but I did not choose anyone and decided to just stop and give them written notice. Then they sent this girl Gloria, and we hit it off right from the beginning. We had a great time. She's a wonderful worker, and I told them she's very good. When I came back to them, they pulled her away, and said she could only come from 2:00 p.m. to 6:00 p.m. I said no, and felt that I was being shoved around. I felt like they lied to me, and I just think they're giving home healthcare a bad name.

    Provider Response

    Thank you so much for bringing this to our attention. I’m sorry your experience wasn’t what you had hoped for. Our CAREGivers are carefully screened, bonded and go through our exclusive multi-phase training. We did - and would be happy continue doing - our best in accommodating your unique needs. I would be open to discuss this issue at any time, so feel free to contact me at 972.239.3934. Thank you – Nancy Oppenheimer-Marks, PhD

    susanmcb4

    4

    January 17, 2018

    I am a current client of this provider

    Home Instead was very dedicated to responding to all of our needs and my 90-year-old Mom's needs.

    Mrs A Ritter

    5

    December 28, 2017

    I am a past client of this provider

    They make sure you have a caregiver every day even when they are having problems locating a permanent one.

    stineway

    5

    July 7, 2017

    I am a past client of this provider

    My stepdad was diagnosed with dementia. It quickly became clear that he needed help if he was to remain at home. Home Instead provided kind, compassionate and competent care givers. The staff was patient, understanding, and wonderful to work with. I recommend them highly.

    Gladys C

    5

    December 15, 2016

    I am a current client of this provider

    They are helpful to me in my home and fun to be with .

    NancyWP

    5

    November 9, 2016

    I am a current client of this provider

    Attentive, caring service and well run office

    Carolyn700536

    5

    August 31, 2016

    I am a past client of this provider

    I have an irregular schedule of assistant need. The agency has always sent caring helpers.

    Wade S

    5

    August 25, 2016

    I am a past client of this provider

    I personally agree this company is top rating. They provided all that I could hope for.

    Jim114687850

    5

    October 31, 2015

    I am a current client of this provider

    I think Home Instead is awesome. Like any business, the people who are employed have things come up -- personal business or whatever -- but each and every time something comes up, the company has the staff to cover it. Like tomorrow, my caregiver has to go for certification, so the company found somebody else who can come in, and it’s been flawless. They’ve never kept me hanging, and they are really good. I am glad that I did it. We had some pretty rough patches early on, and in fact, I talked to her about it this morning. What happened was I had a major surgical procedure on my right leg, and I am not weight-bearing for five months, so I am instantly an invalid. I think the caregivers, when they first meet somebody, have a tendency to wonder what the disposition of this person is, how helpless are they, or how independent are they. I remember asking my caregiver this morning whether she thought at one point that I was at a stage of my life where I was going to improve and I said, “I wonder if you think I’m actually going to get better or whether I am going to stay about the same?” I just need her help until I can walk again. I think that was the major thought in the first few days, and so it was a little rocky. I wasn’t sure if she was feeling sorry for me or what, and I didn’t want that. She has been such a great companion. She helps me buy groceries and helps me get up. I’ve asked her to take me to restaurants because I can’t drive, so we go to restaurants, and she is good company. She helps me with all these things. The place is clean, all the dishes are good, everything is sanitary, and the laundry gets done. It is all really good. Even when I first had my surgery and I was really a lot more helpless than I am now, she would help me in the bathing situation, and it was never like a situation where I felt terribly uncomfortable. In fact, she said, “You know this is what I do.” She was really helpful, but she had her own things to do, and, sadly, I have to accept that she was going to go back and do her own thing. This is just a great thing. I just happen to be lucky enough right now that there is no insurance involved and I'm still able to afford this. It is not cheap, but it is not nearly as much as it would be if I actually have to stay in a facility. They are really good. I would recommend them.

    Patricia107825950

    5

    June 29, 2015

    I am a past client of this provider

    My husband is doing great. He is back to where he was before he had the stuff going on with him. It’s like he is healed. Home Instead Senior Care was very good. They were very dependable and very good, and they’ve trained their people well. The caregiver was wonderful, very sweet, and very eager to do everything she could to help to make our life better.

    Ann23

    5

    May 18, 2013

    I am a current client of this provider

    I have been very pleased with Home Instead. The quality of the caregivers and other personnel is great! They are very caring and knowledgeable. I would rate their facility as #1.

    Jean20

    5

    May 17, 2013

    I am a current client of this provider

    Our 2 main caregivers are fabulous and provide so much joy and cheer in our lives. We are so grateful to have them!

    Nana12345

    5

    April 26, 2013

    I am a current client of this provider

    They are the BEST! They have been providing Caregivers for my elderly father for over 6 years now. The owner & staff are so very knowledgable, kind, caring, hardworking & always available! They do a great job trying to pair the best caregiver to match my father's needs & personality. I truly don't know what I would do without them.

    Czarina

    5

    March 8, 2013

    I am a current client of this provider

    We are very pleased with the caregiver from Home Instead. My mom loves to cook. She and the caregiver cook together every day. She also does the cleaning. She seems like an active lady and my mother has always been very active, so they work together just fine. Mom is very happy and content with her which is what's important.

    What you can do with Caring

    • Search the Caring database

      Quickly search the largest online senior living and senior care directory

    • Read reviews and expert guidance

      Read our authentic consumer reviews and content by experts

    • Speak to a Family Advisor for free

      Guided, expert advice to find the best community or agency for you

    • Take a tour to decide yourself

      We’ll help you book tours or get in touch with local agencies

    Services and Amenities of Home Instead - Dallas, TX in Dallas, Texas

    Agency Type

    • Full Service Agency
    • Agency Extra: Each Home Instead franchise office is independently owned and operated.

    Range of services

    • Companion Care
    • Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Home Instead - Dallas, TX in Dallas, Texas

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Dallas, TX

    Help seniors by writing a review


    If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.

    Request Pricing Information

    Who are you looking for?

    Full Name

    Phone

    Email

    By clicking "Get Costs", I am providing express written consent to receive calls including automated/pre-recorded calls and automated texts for which I may incur a cost, as well as emails from Caring and its partners. I understand I am not obligated to provide this consent to utilize Caring’s service(s). I acknowledge I was able to review the Agreement to be Contacted, Terms of Use, and Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    mother and daughter online shopping

    Compare costs, photos & reviews of senior living and care options near you.

     

    Questions?

    Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.

    (800) 558-0653

    Didn't find what you were looking for?

    Caring's Family Advisors can help answer your questions, schedule tours, and more.

    Call us at (855) 948-3865

    Senior Care Services near Dallas County, TX

    • Rockwall County
    • Collin County
    • Kaufman County
    • Denton County
    • Tarrant County
    • Ellis County

    Senior Care Services near Dallas, TX

    Helpful Articles

    Caring.com

    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

    Caring.com

    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

    Our Services

    • Senior Living Directory

    • Senior Care Directory

    • Caregiving Resources

    • Sitemap

    • Terms of Use

    • Privacy Policy


    © 2024 Caring, LLC. All rights reserved.