They take me to doctor's appointments and the nurse helps me with my walker.
I had very bad experiences this week with the drivers. With COVID, there are specific things to do to wait for an appointment. The driver told me to get out of the car and made me sit on the curb while he left. I reported him to the manager and they told me he wasn't the usual car service. Other than that, they've been just fine. They're lovely people other than this specific experience.
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Reviews of Right at Home Essex County
Home Care Reviews for Right at Home Essex County
November 12, 2020
I am a current client of this provider
October 27, 2020
I am a current client of this provider
They have given me more time to get out and do the things I have to do for myself and for my mom.
It is easy to change appointments with them.
October 20, 2020
I am a current client of this provider
They keep me informed.
I like that they're thorough.
February 24, 2020
I am a current client of this provider
They are giving him the best quality of life he can have.
They provide proper care, and the aides are very caring and respectful. They do whatever we ask them.
February 11, 2020
I am a current client of this provider
They actually assist my loved one in getting him in and out of bed and grooming him.
They provide personalized care.
January 24, 2020
I am a past client of this provider
The support was very good and necessary. During the day, I know there was qualified and competent people who could reach out if they needed help.
Some of their aides, especially those at night, could have a better work ethic.
December 17, 2019
I am a current client of this provider
It allows me to handle other matters.
They are always reliable. If one person is not available, they will send someone else.
November 12, 2019
I am a past client of this provider
They helped the most by doing their job.
I liked that a nurse was attached to the group and that she would also come to house. She sent me a lovely note when my loved one passed. I am very comfortable with them because they screen their people.
October 31, 2019
I am a current client of this provider
They could probably have more communication but not too much.
It was sort of a gut reaction, and I have no specifics. They could do a bit better in everything. They could be more understanding of people's situations.
October 21, 2019
I am a current client of this provider
They help with meal preparation and my personal care.
I like the caregiver they send.
October 01, 2019
I am a current client of this provider
They assist me in dressing and undressing when I go to the doctor's office.
They are very reliable.
September 10, 2019
I am a current client of this provider
It's relieved a lot of pressure off of me having someone there with her.
We've had some inconsistencies in regards to attendance from the staff.
August 23, 2019
I am a current client of this provider
She had a very bad accident three years ago, so her mobility isn't as good as it used to be. These caregivers know what they are doing. My mom wants to tip them. My mom is very thankful because she is getting nice people.
They are in my area of the world here, so they stop in and check on their aides.
August 23, 2019
I am a current client of this provider
They help by being consistent and reliable and by being there when they are supposed to be there.
They are very responsive to all of our needs, and they have been very accommodating.
August 19, 2019
I am a past client of this provider
They helped my mom the most by taking care of her as if she was a family member.
I liked that they worked really hard to accommodate a difficult situation.
July 25, 2019
I am a current client of this provider
I do not think I could of have continued on without their care.
I like that they are very close by, and the training is very good for the CNAs.
July 18, 2019
I am a current client of this provider
It is helping my life since I live an hour away. Having someone there is very helpful because I know he is getting really good care. I can't complain.
They are very caring and taking good care of my brother. He is comfortable with them, which is important.
June 27, 2019
I am a current client of this provider
They could be more consistent in sending the same person.
They could be more on time.
June 20, 2019
I am a current client of this provider
They took good care of my wife. I don't have to worry that much about her. They took the load off of me.
They can have less of a change with the aides that come up. We can't get a permanent person. They are changing people too often.
May 20, 2019
I am a current client of this provider
They're able to be with my loved one when I'm not.
I like the quality of the caregivers.
May 17, 2019
I am a current client of this provider
It's very hard to find a match for people. I'm particularly different from other people, but they are trying and trying, and it's working out so that I'm able to manage.
I have used them for many many years. I've never used another agency.
April 15, 2019
I am a current client of this provider
They have made things easier by being wonderful companions and by addressing her ADL needs so she doesn't have to wait for the facility to respond.
I like them because of the caregivers and the responsive management team that stays on top of any issues.
March 14, 2019
I am a past client of this provider
We would have never been able to get through the holidays without it.
They were friendly, easy to work with, compassionate, and quick to respond.
January 29, 2019
I am a current client of this provider
They have helped me with 24 hours care for my dad.
The owner is very caring, and the women that work there take care of my dad, and there aren't arguments if I have questions.
December 18, 2018
I am a current client of this provider
Having someone there to make sure my mom is safe is worth it.
I am having an issue with the tardiness of the nursing assistant. There is a short reserve of who else they could offer. I am disappointed in pay for a two hour window and they are late.
December 14, 2018
I am a past client of this provider
I never really had any experience with hospice care and they just floored me with the way they cared.
They were thorough and very caring. I didn't meet up with anyone that didn't have a real concern and caring attitude.
November 30, 2018
I am a past client of this provider
Their focus was on my loved one and my loved one was their main interest. They made it easy on my loved one who had early Alzheimer's.
They are very compassionate and understanding.
November 13, 2018
I am a current client of this provider
We have part care but they are fulfilling to our needs.
I would tell them that they are pretty attentive to what we need and interested in that need. They are also very flexible and understand that situations occur.
September 18, 2018
I am a current client of this provider
The caregivers they have sent me are outstanding.
I would tell a friend that they are good people.
August 24, 2018
I am a current client of this provider
The caregivers could be a little more proactive about doing things to help, whether it's cooking or housekeeping.
The age of the caregiver that we had come through was frustrating. It was frustrating to get them to do more than the bare minimum.
August 16, 2018
I am a past client of this provider
I used a number of their aides in my facility.
They were personable and always there when we needed them. They provided care when we needed it.
May 16, 2018
I am a current client of this provider
They do some shopping for me and lift things that I cannot lift.
Their services are very good because they are very courteous, and they listen well to any instructions that are given to them.
March 13, 2018
I am a current client of this provider
They are very dependable because they are always on time. I usually use them for transportation to the doctor's appointment.
January 26, 2018
I am a current client of this provider
My 105-year old aunt thrives as a result of the care and attention she receives from your aides. My family is most grateful for all that you do for her.
April 17, 2017
I am a past client of this provider
I have dealt professionally with Right at Home for years and can personally attest to their exceptional service. All clients I have sent their way have been happy and well cared for. Moses was truly one of a kind, and as they say, the apple doesn't fall far from the tree - daughter Meg is equally as compassionate, dedicated, honest, and reliable. RAH is a real pleasure to work with and I would recommend them to anyone.
November 28, 2014
I am a past client of this provider
Moses is a very compassionate man who went above and beyond to make a difficult time for me and my family much easier. Thank you so much, Moses! I'll never forget the kindness you showed to my mother!
About Right at Home Essex County
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
