The caregiver is here with my husband, and he helps him out with his needs.
I like that they are family-oriented.
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Reviews of Right at Home Essex County
Home Care Reviews for Right at Home Essex County
May 04, 2022
I am a current client of this provider
April 06, 2022
I am a current client of this provider
It's been everything we've hoped for and more. It gives us peace of mind knowing we have dedicated professionals taking care of the people we love.
Their communication is excellent and the workers have been outstanding.
April 06, 2022
I am a current client of this provider
Right at Home providers are very loving and provide excellent care.
I like dealing with the owners of Right at Home and the care provider who has been assigned to us.
March 16, 2022
I am a current client of this provider
They have helped the most by allowing me to sleep.
I like the caregivers that are coming to help me.
February 26, 2022
I am a past client of this provider
I highly recommend this agency. It was responsive and demonstrated flexibility in meeting meeting my husbands needs. The service providers were caring and reliable, even through a covid scare and a snow storm.
February 16, 2022
I am a current client of this provider
I only use it on a needed basis.
I like that they handle their contact in a personal way and have been dependable.
February 08, 2022
I am a current client of this provider
The consistency of the caregivers helps the most.
They could improve the cost, it is very expensive and long term I could not do it.
February 03, 2022
I am a current client of this provider
They show up and do what they need to do, but they can have better personal communication.
They are very reliable and they try to bring the same people in.
January 14, 2022
I am a current client of this provider
My husband has been ill and I work from home. It allows me to work without worry.
They have really great care.
January 06, 2022
I am a past client of this provider
I wasn't there when the caregivers were giving care, but it was mostly just for the caregivers to sit by my mom's bed overnight.
They could have different pricing points for a companion versus a CNA. There is nothing else I think they could improve on. It was a really easy process.
December 21, 2021
I am a past client of this provider
She also showed me how to provide care for my mother,
Everybody from Right at Home is very caring. One of the caregivers was just delightful.
December 20, 2021
I am a past client of this provider
Right at Home Essex County provided excellent at-home hospice services for our mom.
They were incredibly diligent, patient, thoughtful, comforting, and caring in all aspects of her care, and they helped make a very emotional time so much easier for everyone.
We highly recommend Right at Home services and their wonderful team.
December 09, 2021
I am a current client of this provider
It has made a huge difference. They have helped with everything. We don't have to go up and down stairs as much.
They are responsive.
December 03, 2021
I am a current client of this provider
The person they sent make sure I have everything I need when I need her.
It's easy to reach the people in charge.
November 08, 2021
I am a current client of this provider
My wife has Alzheimer's and they do a great job of taking care of her. They get her to do the things she needs to that I never could get her to.
They are efficient and they always know what to do. They are nice to work with.
October 12, 2021
I am a current client of this provider
They have helped the most by always having people available.
I like that they are reliable.
October 12, 2021
I am a current client of this provider
They helped out consistently. I have been taking care of three of my family members so I am exhausted and need some extra help.
I would tell them that they are reliable and polite and professional.
September 27, 2021
I am a current client of this provider
The impact has been very good. They have helped by taking care of my needs. The caregivers I have now are perfect.
When I have a problem, they take care of it immediately. The caregivers are very nice.
September 17, 2021
I am a current client of this provider
They had a great intake process and have good conversation with people before they come into our home.
We have had two people that have come, so I don't have a lot of information to go off of. The intake process was great.
July 30, 2021
I am a past client of this provider
When we crucially needed help, Right At Home was there within two hours. I had never asked for this kind of help for my mom before, because I couldn't figure out where to begin. But when the need is pressing, I think you research faster.
We Googled "West Orange at home care" and up their website popped among others. I made 5 calls. Maeghan and Melodie called me back right away. Their kind voices matched their kind faces pictured on their website, along with a moving personal story about family and excellent credentials.
I took the leap of faith, but I felt confident they were the ones. The fact that Melodie and Maeghan are a mother-daughter team resonated with me.
Ultimately, my mom had 24 hour care with Right at Home for 7 months. They always went above and beyond. They offered so many acts of kindness during the height of the pandemic, my heart melted. Their nurse at the time even helped get my mom's TV working again. The aides (with whom I am still in touch because they are family now) reorganized and tidied the house, cooked my mom's meals, received food deliveries, and accompanied my mom to doctor visits. They really did A LOT. And it was all so very meaningful to me and to my mom. We will be forever grateful to everyone at Right at Home. They made a huge positive difference.
July 09, 2021
I am a past client of this provider
They were very good at helping her out and taking care of her needs.
They were very responsive to our changing needs.
June 24, 2021
I am a past client of this provider
They treated her well and communicated well. I think it was perfect.
I already have recommended them. They were very reliable.
June 16, 2021
I am a current client of this provider
Just knowing someone is with Mom on a schedule is good.
They're good at having staff available.
May 11, 2021
I am a current client of this provider
It is very meaningful, helpful and I look forward to improving by going there.
The attendant at night is wonderful.
April 22, 2021
I am a past client of this provider
They did a good job and met the needs we were looking for, but did not do anything extraordinary.
All of my interactions, from arranging the care and dealing with the management, were good.
April 20, 2021
I am a current client of this provider
These people become part of our family. They go the mile and one of the best things is when you have someone in your home you're comfortable with you want to make them a part of your family. When I get a new aide I treat them to dinner. I treat people like they're in my family. I want them to feel comfortable.
I would tell a friend that most of the clinicians are very nurturing. I didn't have as much trouble with language barriers since I have experience with bilingual companies. I think they do a good job of supplying caregivers that are able to provide the care you need even if they can't speak English.
April 08, 2021
I am a current client of this provider
They helped by being able to care for her, instead of just me having to do it by myself.
I like the caregivers that they send us, they are very caring.
February 12, 2021
I am a past client of this provider
She was engaging. She was respectful.
They were flexible. They answered all my questions. The aide that they sent made me feel that my father was in safe hands.
February 04, 2021
I am a current client of this provider
They make sure that my dad takes his meds and that his hygiene is good.
I like the fact that they are attentive. They communicate well, the people they send to the house are very kind and caring, and I like their attention to detail.
January 25, 2021
I am a current client of this provider
It gives me a free mind that she is being well taken care of.
They attend to all her needs.
December 08, 2020
I am a current client of this provider
They answer our calls whenever we have a concern or just a question.
They are willing to change the aides when it was not working out. They helped look for the best fit.
November 12, 2020
I am a current client of this provider
They take me to doctor's appointments and the nurse helps me with my walker.
I had very bad experiences this week with the drivers. With COVID, there are specific things to do to wait for an appointment. The driver told me to get out of the car and made me sit on the curb while he left. I reported him to the manager and they told me he wasn't the usual car service. Other than that, they've been just fine. They're lovely people other than this specific experience.
October 20, 2020
I am a current client of this provider
They keep me informed.
I like that they're thorough.
February 24, 2020
I am a current client of this provider
They are giving him the best quality of life he can have.
They provide proper care, and the aides are very caring and respectful. They do whatever we ask them.
February 11, 2020
I am a current client of this provider
They actually assist my loved one in getting him in and out of bed and grooming him.
They provide personalized care.
January 24, 2020
I am a past client of this provider
The support was very good and necessary. During the day, I know there was qualified and competent people who could reach out if they needed help.
Some of their aides, especially those at night, could have a better work ethic.
November 12, 2019
I am a past client of this provider
They helped the most by doing their job.
I liked that a nurse was attached to the group and that she would also come to house. She sent me a lovely note when my loved one passed. I am very comfortable with them because they screen their people.
October 31, 2019
I am a current client of this provider
They could probably have more communication but not too much.
It was sort of a gut reaction, and I have no specifics. They could do a bit better in everything. They could be more understanding of people's situations.
October 21, 2019
I am a current client of this provider
They help with meal preparation and my personal care.
I like the caregiver they send.
October 01, 2019
I am a current client of this provider
They assist me in dressing and undressing when I go to the doctor's office.
They are very reliable.
August 23, 2019
I am a current client of this provider
She had a very bad accident three years ago, so her mobility isn't as good as it used to be. These caregivers know what they are doing. My mom wants to tip them. My mom is very thankful because she is getting nice people.
They are in my area of the world here, so they stop in and check on their aides.
August 23, 2019
I am a current client of this provider
They help by being consistent and reliable and by being there when they are supposed to be there.
They are very responsive to all of our needs, and they have been very accommodating.
August 19, 2019
I am a past client of this provider
They helped my mom the most by taking care of her as if she was a family member.
I liked that they worked really hard to accommodate a difficult situation.
July 18, 2019
I am a current client of this provider
It is helping my life since I live an hour away. Having someone there is very helpful because I know he is getting really good care. I can't complain.
They are very caring and taking good care of my brother. He is comfortable with them, which is important.
June 27, 2019
I am a current client of this provider
They could be more consistent in sending the same person.
They could be more on time.
June 20, 2019
I am a current client of this provider
They took good care of my wife. I don't have to worry that much about her. They took the load off of me.
They can have less of a change with the aides that come up. We can't get a permanent person. They are changing people too often.
May 20, 2019
I am a current client of this provider
They're able to be with my loved one when I'm not.
I like the quality of the caregivers.
May 17, 2019
I am a current client of this provider
It's very hard to find a match for people. I'm particularly different from other people, but they are trying and trying, and it's working out so that I'm able to manage.
I have used them for many many years. I've never used another agency.
April 15, 2019
I am a current client of this provider
They have made things easier by being wonderful companions and by addressing her ADL needs so she doesn't have to wait for the facility to respond.
I like them because of the caregivers and the responsive management team that stays on top of any issues.
March 14, 2019
I am a past client of this provider
We would have never been able to get through the holidays without it.
They were friendly, easy to work with, compassionate, and quick to respond.
January 29, 2019
I am a current client of this provider
They have helped me with 24 hours care for my dad.
The owner is very caring, and the women that work there take care of my dad, and there aren't arguments if I have questions.
December 18, 2018
I am a current client of this provider
Having someone there to make sure my mom is safe is worth it.
I am having an issue with the tardiness of the nursing assistant. There is a short reserve of who else they could offer. I am disappointed in pay for a two hour window and they are late.
December 14, 2018
I am a past client of this provider
I never really had any experience with hospice care and they just floored me with the way they cared.
They were thorough and very caring. I didn't meet up with anyone that didn't have a real concern and caring attitude.
November 30, 2018
I am a past client of this provider
Their focus was on my loved one and my loved one was their main interest. They made it easy on my loved one who had early Alzheimer's.
They are very compassionate and understanding.
November 13, 2018
I am a current client of this provider
We have part care but they are fulfilling to our needs.
I would tell them that they are pretty attentive to what we need and interested in that need. They are also very flexible and understand that situations occur.
September 18, 2018
I am a current client of this provider
The caregivers they have sent me are outstanding.
I would tell a friend that they are good people.
August 24, 2018
I am a current client of this provider
The caregivers could be a little more proactive about doing things to help, whether it's cooking or housekeeping.
The age of the caregiver that we had come through was frustrating. It was frustrating to get them to do more than the bare minimum.
August 16, 2018
I am a past client of this provider
I used a number of their aides in my facility.
They were personable and always there when we needed them. They provided care when we needed it.
May 16, 2018
I am a current client of this provider
They do some shopping for me and lift things that I cannot lift.
Their services are very good because they are very courteous, and they listen well to any instructions that are given to them.
March 13, 2018
I am a current client of this provider
They are very dependable because they are always on time. I usually use them for transportation to the doctor's appointment.
January 26, 2018
I am a current client of this provider
My 105-year old aunt thrives as a result of the care and attention she receives from your aides. My family is most grateful for all that you do for her.
November 28, 2014
I am a past client of this provider
Moses is a very compassionate man who went above and beyond to make a difficult time for me and my family much easier. Thank you so much, Moses! I'll never forget the kindness you showed to my mother!
About Right at Home Essex County
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
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