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Right at Home Essex County

735 Northfield Ave, West Orange, NJ 07052

(973) 547-1371

Verified Partner

4.8

(81 reviews)

Offers Home Care
Top rated on Caring.com

2022, 2023, 2024

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Reviews of Right at Home Essex County in West Orange, New Jersey

4.8

(81 reviews)

    Top rated on Caring.com

    2022, 2023, 2024

    View More

    Provider of Choice 2023Employer of Choice 2023Leader in Experience 2023Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Debbie S_27

    5

    January 17, 2024

    I am a current client of this provider

    They clean him. They help navigate problems when I'm not there and they let me know about any problems. There's been a couple of times when I've needed immediate help and they've been very receptive and she knows my father's needs and has been right on.

    Barbara B_69

    5

    January 17, 2024

    I am a current client of this provider

    I feel confident that they are taking good care of my sister. They are very accessible to me. They are caring, attentive, and efficient. There has been no gap in service, even during snow days.

    Dana L_5

    5

    January 8, 2024

    I am a current client of this provider

    It helps just knowing someone is there is helpful for the family and my mom appreciates it. The nurses have been super sweet and kind. Very helpful and Melody is always reachable and very sweet customer service wise.

    Ellen T_5

    5

    December 18, 2023

    I am a current client of this provider

    They have helped just by being attentive to his needs and by being there. The person in charge is very easy to get in touch with and accommodating. The women that have come have been wonderful.

    Paula S_19

    5

    November 17, 2023

    I am a past client of this provider

    My mother had been out of the hospital and the aide was fabulous with her throughout the day. I like the quality of the caregiver.

    Betsy C_2

    5

    November 10, 2023

    I am a current client of this provider

    They are critical to my mom's care. I like that they are just really responsive. The owners are incredibly responsive and the caregivers have been excepetional. We have two that work with her

    Alyssa D_1

    5

    November 6, 2023

    I am a current client of this provider

    They are helpful and much needed. I like their responsiveness.

    Elizabeth B_25

    5

    October 5, 2023

    I am a current client of this provider

    My husband is independent for the most part, but having the caregiver there, I can leave the house. The agency has been helpful and lovely.

    Patricia S_49

    5

    September 22, 2023

    I am a current client of this provider

    They've been a big help. I'm a little handicapped myself, and it helps me when I go to the doctor because I don't have to leave Matt standing by himself because someone is with him. I can go out to the store and not worry. I like this company because they're easy to work with, and they've always been able to provide what we need.

    Beverly L_12

    5

    September 8, 2023

    I am a current client of this provider

    They communicate and make sure they are an advocate for my mom. They let me know of anything I need to be aware of. They go above and beyond for my mom. The efficiency and scheduling and the type of employees that care of my mom is what I like about the agency.

    Anonymous_7580

    5

    August 22, 2023

    I am a current client of this provider

    They are there for my dad and know what to do if anything happens to him that I don't know about. I like the aide.

    Jack L_3

    4

    August 22, 2023

    I am a current client of this provider

    I like knowing that he is assisted. We have had one person mostly, but even the secondary ones are competent.

    Leah M_3

    4

    July 24, 2023

    I am a current client of this provider

    I want more interesting conversation and activities. They are attentive to my requests.

    Mark C_25

    5

    June 22, 2023

    I am a current client of this provider

    The impact varied and they were always thoughtful. There were times it was very helpful and times in which the presence of the people was the important thing. I would recommend them because I think the people with whom I am in contact with has primary value.

    Lisa S_6

    4

    May 10, 2023

    I am a current client of this provider

    The services are good for her, so someone can be there for comfort. I like that the agency is reliable and responsive.

    Rene K

    5

    April 18, 2023

    I am a current client of this provider

    Their services have made the pain for my father much more tolerable, I believe they have been helping him. I would tell a friend they have very good services and that the owner is very communicative.

    Claudina Gonzales & F

    3

    March 3, 2023

    I am a current client of this provider

    They could provide more training to the employees about certain illnesses. The person they sent spoke Spanish and that was a plus. She was not that proactive with both of my parents.

    Joan A_9

    5

    January 23, 2023

    I am a current client of this provider

    The caregiver watched my mom while I worked. They are good at communicating.

    Darlene S_11

    5

    January 10, 2023

    I am a current client of this provider

    It's been helpful for us, but she might not feel that way. I would recommend them because it's been good so far.

    David O_17

    4

    January 6, 2023

    I am a current client of this provider

    They do things for me that I would normally have to do. They are dependable.

    Jim C_11

    5

    November 7, 2022

    I am a current client of this provider

    She would not be able to survive without the level of care that they give her. I like the people that they send to help my in laws.

    Dr. Walter P

    5

    October 6, 2022

    I am a current client of this provider

    They take care of all the things I ask for cheerfully. I like the reliability.

    Donna D_24

    5

    September 22, 2022

    I am a current client of this provider

    The caregiver is personable, sensitive to my moms needs, is prompt and pleasant to be around. I like the caregiver.

    Sherrell A

    5

    September 8, 2022

    I am a current client of this provider

    I leave my mom with someone else while I work. I like the transparency. Whenever I have questions or concerns, they are always taken care of.

    Steven R_2

    5

    August 16, 2022

    I am a current client of this provider

    The caregivers have helped the client the most with companionship. I like that the girls are very caring and nice.

    Shirley C_15

    5

    July 7, 2022

    I am a current client of this provider

    They helped the most by sending a good caregiver to help me. I liked that they were very accommodating to me.

    Eileen G_2

    5

    June 7, 2022

    I am a current client of this provider

    I can't even leave her alone and we've been lucky to have the same person 4 days a week. They have been very helpful, kind and friendly to my wife.

    Dr. Leroy W

    5

    June 7, 2022

    I am a current client of this provider

    I am becoming very self-efficient because of the care services, and I am able to get around more. The caregivers are very efficient because they arrive on time and do everything that I ask.

    Hermyne P

    5

    May 5, 2022

    I am a current client of this provider

    The caregiver is here with my husband, and he helps him out with his needs. I like that they are family-oriented.

    Kathleen B_17

    5

    April 6, 2022

    I am a current client of this provider

    Right at Home providers are very loving and provide excellent care. I like dealing with the owners of Right at Home and the care provider who has been assigned to us.

    Anonymous_5867

    5

    March 17, 2022

    I am a current client of this provider

    They have helped the most by allowing me to sleep. I like the caregivers that are coming to help me.

    Cathy K

    5

    February 26, 2022

    I am a past client of this provider

    I highly recommend this agency. It was responsive and demonstrated flexibility in meeting meeting my husbands needs. The service providers were caring and reliable, even through a covid scare and a snow storm.

    Don B_13

    4

    February 17, 2022

    I am a current client of this provider

    I only use it on a needed basis. I like that they handle their contact in a personal way and have been dependable.

    Anonymous_5774

    4

    February 3, 2022

    I am a current client of this provider

    They show up and do what they need to do, but they can have better personal communication. They are very reliable and they try to bring the same people in.

    Anonymous_5602

    5

    January 14, 2022

    I am a current client of this provider

    My husband has been ill and I work from home. It allows me to work without worry. They have really great care.

    Lia T

    4

    January 6, 2022

    I am a past client of this provider

    I wasn't there when the caregivers were giving care, but it was mostly just for the caregivers to sit by my mom's bed overnight. They could have different pricing points for a companion versus a CNA. There is nothing else I think they could improve on. It was a really easy process.

    Pat M_13

    5

    December 21, 2021

    I am a past client of this provider

    She also showed me how to provide care for my mother, Everybody from Right at Home is very caring. One of the caregivers was just delightful.

    Andy J

    5

    December 20, 2021

    I am a past client of this provider

    Right at Home Essex County provided excellent at-home hospice services for our mom. They were incredibly diligent, patient, thoughtful, comforting, and caring in all aspects of her care, and they helped make a very emotional time so much easier for everyone. We highly recommend Right at Home services and their wonderful team.

    Anonymous_5565

    5

    December 4, 2021

    I am a current client of this provider

    The person they sent make sure I have everything I need when I need her. It's easy to reach the people in charge.

    David W_15

    5

    November 8, 2021

    I am a current client of this provider

    My wife has Alzheimer's and they do a great job of taking care of her. They get her to do the things she needs to that I never could get her to. They are efficient and they always know what to do. They are nice to work with.

    Jennifer B_18

    5

    October 13, 2021

    I am a current client of this provider

    They have helped the most by always having people available. I like that they are reliable.

    Fairrella B

    5

    October 13, 2021

    I am a current client of this provider

    They helped out consistently. I have been taking care of three of my family members so I am exhausted and need some extra help. I would tell them that they are reliable and polite and professional.

    Perry K

    5

    September 27, 2021

    I am a current client of this provider

    The impact has been very good. They have helped by taking care of my needs. The caregivers I have now are perfect. When I have a problem, they take care of it immediately. The caregivers are very nice.

    Gina J

    4

    September 17, 2021

    I am a current client of this provider

    They had a great intake process and have good conversation with people before they come into our home. We have had two people that have come, so I don't have a lot of information to go off of. The intake process was great.

    Elaine888

    5

    July 30, 2021

    I am a past client of this provider

    When we crucially needed help, Right At Home was there within two hours. I had never asked for this kind of help for my mom before, because I couldn't figure out where to begin. But when the need is pressing, I think you research faster. We Googled "West Orange at home care" and up their website popped among others. I made 5 calls. Maeghan and Melodie called me back right away. Their kind voices matched their kind faces pictured on their website, along with a moving personal story about family and excellent credentials. I took the leap of faith, but I felt confident they were the ones. The fact that Melodie and Maeghan are a mother-daughter team resonated with me. Ultimately, my mom had 24 hour care with Right at Home for 7 months. They always went above and beyond. They offered so many acts of kindness during the height of the pandemic, my heart melted. Their nurse at the time even helped get my mom's TV working again. The aides (with whom I am still in touch because they are family now) reorganized and tidied the house, cooked my mom's meals, received food deliveries, and accompanied my mom to doctor visits. They really did A LOT. And it was all so very meaningful to me and to my mom. We will be forever grateful to everyone at Right at Home. They made a huge positive difference.

    Anonymous_5014

    4

    July 9, 2021

    I am a past client of this provider

    They were very good at helping her out and taking care of her needs. They were very responsive to our changing needs.

    Anita M_1

    5

    June 24, 2021

    I am a past client of this provider

    They treated her well and communicated well. I think it was perfect. I already have recommended them. They were very reliable.

    Michael G_21

    5

    May 11, 2021

    I am a current client of this provider

    It is very meaningful, helpful and I look forward to improving by going there. The attendant at night is wonderful.

    Doug T_3

    5

    April 22, 2021

    I am a past client of this provider

    They did a good job and met the needs we were looking for, but did not do anything extraordinary. All of my interactions, from arranging the care and dealing with the management, were good.

    Kathy C_6

    5

    April 20, 2021

    I am a current client of this provider

    These people become part of our family. They go the mile and one of the best things is when you have someone in your home you're comfortable with you want to make them a part of your family. When I get a new aide I treat them to dinner. I treat people like they're in my family. I want them to feel comfortable. I would tell a friend that most of the clinicians are very nurturing. I didn't have as much trouble with language barriers since I have experience with bilingual companies. I think they do a good job of supplying caregivers that are able to provide the care you need even if they can't speak English.

    Jacquel M

    5

    February 12, 2021

    I am a past client of this provider

    She was engaging. She was respectful. They were flexible. They answered all my questions. The aide that they sent made me feel that my father was in safe hands.

    Jeff K_2

    5

    February 5, 2021

    I am a current client of this provider

    They make sure that my dad takes his meds and that his hygiene is good. I like the fact that they are attentive. They communicate well, the people they send to the house are very kind and caring, and I like their attention to detail.

    Catherine C_8

    5

    January 25, 2021

    I am a current client of this provider

    It gives me a free mind that she is being well taken care of. They attend to all her needs.

    Lourdes M

    5

    December 8, 2020

    I am a current client of this provider

    They answer our calls whenever we have a concern or just a question. They are willing to change the aides when it was not working out. They helped look for the best fit.

    Louise K

    4

    November 13, 2020

    I am a current client of this provider

    They take me to doctor's appointments and the nurse helps me with my walker. I had very bad experiences this week with the drivers. With COVID, there are specific things to do to wait for an appointment. The driver told me to get out of the car and made me sit on the curb while he left. I reported him to the manager and they told me he wasn't the usual car service. Other than that, they've been just fine. They're lovely people other than this specific experience.

    Chester F

    5

    October 20, 2020

    I am a current client of this provider

    They keep me informed. I like that they're thorough.

    Shelly L_1

    5

    February 24, 2020

    I am a current client of this provider

    They are giving him the best quality of life he can have. They provide proper care, and the aides are very caring and respectful. They do whatever we ask them.

    Enid O

    5

    February 11, 2020

    I am a current client of this provider

    They actually assist my loved one in getting him in and out of bed and grooming him. They provide personalized care.

    Anonymous_3149

    4

    January 24, 2020

    I am a past client of this provider

    The support was very good and necessary. During the day, I know there was qualified and competent people who could reach out if they needed help. Some of their aides, especially those at night, could have a better work ethic.

    Mary L_30

    5

    November 12, 2019

    I am a past client of this provider

    They helped the most by doing their job. I liked that a nurse was attached to the group and that she would also come to house. She sent me a lovely note when my loved one passed. I am very comfortable with them because they screen their people.

    Freda M

    5

    October 21, 2019

    I am a current client of this provider

    They help with meal preparation and my personal care. I like the caregiver they send.

    Murray S

    5

    October 1, 2019

    I am a current client of this provider

    They assist me in dressing and undressing when I go to the doctor's office. They are very reliable.

    Antoinette "Toni" V

    5

    August 23, 2019

    I am a current client of this provider

    She had a very bad accident three years ago, so her mobility isn't as good as it used to be. These caregivers know what they are doing. My mom wants to tip them. My mom is very thankful because she is getting nice people. They are in my area of the world here, so they stop in and check on their aides.

    Alfonso R

    5

    August 23, 2019

    I am a current client of this provider

    They help by being consistent and reliable and by being there when they are supposed to be there. They are very responsive to all of our needs, and they have been very accommodating.

    Mary J_22

    5

    August 19, 2019

    I am a past client of this provider

    They helped my mom the most by taking care of her as if she was a family member. I liked that they worked really hard to accommodate a difficult situation.

    Rita V

    5

    July 18, 2019

    I am a current client of this provider

    It is helping my life since I live an hour away. Having someone there is very helpful because I know he is getting really good care. I can't complain. They are very caring and taking good care of my brother. He is comfortable with them, which is important.

    Steven J

    4

    June 20, 2019

    I am a current client of this provider

    They took good care of my wife. I don't have to worry that much about her. They took the load off of me. They can have less of a change with the aides that come up. We can't get a permanent person. They are changing people too often.

    Anonymous_1194

    5

    May 20, 2019

    I am a current client of this provider

    They're able to be with my loved one when I'm not. I like the quality of the caregivers.

    Mary Ellen M

    5

    May 18, 2019

    I am a current client of this provider

    It's very hard to find a match for people. I'm particularly different from other people, but they are trying and trying, and it's working out so that I'm able to manage. I have used them for many many years. I've never used another agency.

    Joan S_25

    5

    April 15, 2019

    I am a current client of this provider

    They have made things easier by being wonderful companions and by addressing her ADL needs so she doesn't have to wait for the facility to respond. I like them because of the caregivers and the responsive management team that stays on top of any issues.

    Karen D_9

    5

    March 14, 2019

    I am a past client of this provider

    We would have never been able to get through the holidays without it. They were friendly, easy to work with, compassionate, and quick to respond.

    Meredith W

    5

    January 30, 2019

    I am a current client of this provider

    They have helped me with 24 hours care for my dad. The owner is very caring, and the women that work there take care of my dad, and there aren't arguments if I have questions.

    Maryann C_1

    5

    December 14, 2018

    I am a past client of this provider

    I never really had any experience with hospice care and they just floored me with the way they cared. They were thorough and very caring. I didn't meet up with anyone that didn't have a real concern and caring attitude.

    Mary Anne P

    5

    November 30, 2018

    I am a past client of this provider

    Their focus was on my loved one and my loved one was their main interest. They made it easy on my loved one who had early Alzheimer's. They are very compassionate and understanding.

    Brenda H_2

    5

    November 14, 2018

    I am a current client of this provider

    We have part care but they are fulfilling to our needs. I would tell them that they are pretty attentive to what we need and interested in that need. They are also very flexible and understand that situations occur.

    Amoryl F

    4

    September 18, 2018

    I am a current client of this provider

    The caregivers they have sent me are outstanding. I would tell a friend that they are good people.

    Marilyn F_4

    5

    August 16, 2018

    I am a past client of this provider

    I used a number of their aides in my facility. They were personable and always there when we needed them. They provided care when we needed it.

    Adriane Z

    5

    May 16, 2018

    I am a current client of this provider

    They do some shopping for me and lift things that I cannot lift. Their services are very good because they are very courteous, and they listen well to any instructions that are given to them.

    Ken F

    4

    March 13, 2018

    I am a current client of this provider

    They are very dependable because they are always on time. I usually use them for transportation to the doctor's appointment.

    Les

    5

    January 26, 2018

    I am a current client of this provider

    My 105-year old aunt thrives as a result of the care and attention she receives from your aides. My family is most grateful for all that you do for her.

    LTS

    5

    November 29, 2014

    I am a past client of this provider

    Moses is a very compassionate man who went above and beyond to make a difficult time for me and my family much easier. Thank you so much, Moses! I'll never forget the kindness you showed to my mother!

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    Services and Amenities of Right at Home Essex County in West Orange, New Jersey

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants

    Types of care

    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance

    About Right at Home Essex County in West Orange, New Jersey

    Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

    Custom Care Plan

    We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

    Caregiver Training and Care Supervision

    When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

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