Right at Home Essex County

Debbie S_27

When the aide is there, they give him the attention he needs. The caregivers that they placed with my dad are wonderful. They are responsive, and I feel that the owner is compassionate.

Provider Response

Betsy C_2

My sister and I agree that she wouldn't be alive if it weren't for the care. I like the caregivers we have. They have become like family to us and they are exceptional people. The owners are so responsive and caring. They communicate well and it makes everything easier for us. The caregivers we have had at the times where the regulars weren't available were also good.

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Russett "

The agency has done a great job of finding the right caregivers for my husband. I like the owner Megan being available to me if there is an issue and quickly resolving issues.

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Patricia P_43

The workers seem to be top-tier. They work well with her. They dont just sit there.

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Marcie R_2

They make life easier because it's for my mother-in-law, and they attend to all her needs. I like that they are very responsive.

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Anonymous_1735633538

I have peace of mind I can step out of the house and the caregiver will take care of things. We found a good caregiver and coordinator.

Patricia S_49

I can go out, and I feel safe leaving him. The agency sends nice people who do the job.

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Pamela K_6

They are helpful since I can't do the things they do. They are very efficient and send good, knowledgeable aides.

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Dennis F_6

The provider helped by uniting my hands, so I can get out and go do the things I have to do. The agency is responsive and exceptional, kind and thoughtful.

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Rene K

The service has been critical for him. We are spending a lot of money on aides, but they allow him to do nothing.

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Elaine W_11

I was worried about him being home alone, but now I can go and concentrate at work. They are very easy to deal with and the lines of communication are straight forward. There aren't any extraneous phone calls.

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Karen G_36

They make sure he is cared for. They are very responsive.

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Anonymous_1726061097

I like that the services allow me to take a break while they watch my family. I like the quality of care, professionalism and the ease of contact.

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Bill L_14

It gives better quality of life. They are incredibly caring, and conciseness.

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Cynthia S_20

You can't even calculate the impact. It is life changing. The people they send are very qualified.

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Beverly L_12

They help her survive to live longer. The agency is very personable and they are committed.

Randy M_9

They have helped the most just by providing a sense of safety and security. They are very quick to respond and very timely. We asked for help at 11am on a Saturday, and they got someone here the same day.

Karen G_34

They helped when I asked them to be there at specific times. The people I had during the week were fine. I only had problems with the ones on the weekend. There was one that we had for 7 months and she was easily a 9 or a ten. The people sent to me didn't read the requirements, or weren't screened enough. I was sent one that was allergic to dogs and I have a dog. I needed them to speak English. Another one told me not to use the microwave because it gave cancer and I didn't appreciate that.

Catherine S_13

Everyone they send is very sweet and caring. It allows me to work and that is really good. I have always found the ease of the scheduling good, and if I need to change the schedule, it's very easy to switch the schedule on short notice sometimes.

Anonymous_1718021976

They help her go to the bathroom. They're very responsive.

Leola W

It is very important to the healing process of my husband. I have had very good experiences with the nurse's aide I have.

Elizabeth B_25

The aides are very well trained and these people make it very easy. I like that they've responded immediately to any concerns I had.

Lauri "Leah" T

They transport her to appointments. They are very proactive.

Jack L_3

The biggest thing is without home health care, the client would not be living at the house and would have to be in a facility. I like the caregivers who have been excellent, take care of the things needed and are flexible when things happen to change.

Katherine G_8

They are very communicative and respond very quickly. They seem to be very caring and compassionate. They have good customer service. I liked the ease of use. I'm able to communicate the days and hours I need. They are quick with replying and scheduling.

Timothy F_1

They need to have consistency and send the same person every time and they need to be on time when coming to someone's aid. It depends on the type of care, if the person that they are caring for has dementia they would not be the right company.

Provider Response

Anonymous_1707225453

The services are very helpful. It sets my mind at ease. I like that so far this agency has been responsive and did what they were going to do. They are easy to work.

Barbara B_69

I feel confident that they are taking good care of my sister. They are very accessible to me. They are caring, attentive, and efficient. There has been no gap in service, even during snow days.

Dana L_5

It helps just knowing someone is there is helpful for the family and my mom appreciates it. The nurses have been super sweet and kind. Very helpful and Melody is always reachable and very sweet customer service wise.

Ellen T_5

They have helped just by being attentive to his needs and by being there. The person in charge is very easy to get in touch with and accommodating. The women that have come have been wonderful.

Paula S_19

My mother had been out of the hospital and the aide was fabulous with her throughout the day. I like the quality of the caregiver.

Alyssa D_1

They are helpful and much needed. I like their responsiveness.

Anonymous_7580

They are there for my dad and know what to do if anything happens to him that I don't know about. I like the aide.

Leah M_3

I want more interesting conversation and activities. They are attentive to my requests.

Mark C_25

The impact varied and they were always thoughtful. There were times it was very helpful and times in which the presence of the people was the important thing. I would recommend them because I think the people with whom I am in contact with has primary value.

Lisa S_6

The services are good for her, so someone can be there for comfort. I like that the agency is reliable and responsive.

Claudina Gonzales & F

They could provide more training to the employees about certain illnesses. The person they sent spoke Spanish and that was a plus. She was not that proactive with both of my parents.

Joan A_9

The caregiver watched my mom while I worked. They are good at communicating.

Darlene S_11

It's been helpful for us, but she might not feel that way. I would recommend them because it's been good so far.

David O_17

They do things for me that I would normally have to do. They are dependable.

Jim C_11

She would not be able to survive without the level of care that they give her. I like the people that they send to help my in laws.

Dr. Walter P

They take care of all the things I ask for cheerfully. I like the reliability.

Donna D_24

The caregiver is personable, sensitive to my moms needs, is prompt and pleasant to be around. I like the caregiver.

Sherrell A

I leave my mom with someone else while I work. I like the transparency. Whenever I have questions or concerns, they are always taken care of.

Steven R_2

The caregivers have helped the client the most with companionship. I like that the girls are very caring and nice.

Shirley C_15

They helped the most by sending a good caregiver to help me. I liked that they were very accommodating to me.

Eileen G_2

I can't even leave her alone and we've been lucky to have the same person 4 days a week. They have been very helpful, kind and friendly to my wife.

Dr. Leroy W

I am becoming very self-efficient because of the care services, and I am able to get around more. The caregivers are very efficient because they arrive on time and do everything that I ask.

Hermyne P

The caregiver is here with my husband, and he helps him out with his needs. I like that they are family-oriented.

Kathleen B_17

Right at Home providers are very loving and provide excellent care. I like dealing with the owners of Right at Home and the care provider who has been assigned to us.

Anonymous_5867

They have helped the most by allowing me to sleep. I like the caregivers that are coming to help me.

Cathy K

I highly recommend this agency. It was responsive and demonstrated flexibility in meeting meeting my husbands needs. The service providers were caring and reliable, even through a covid scare and a snow storm.

Don B_13

I only use it on a needed basis. I like that they handle their contact in a personal way and have been dependable.

Anonymous_5774

They show up and do what they need to do, but they can have better personal communication. They are very reliable and they try to bring the same people in.

Anonymous_5602

My husband has been ill and I work from home. It allows me to work without worry. They have really great care.

Lia T

I wasn't there when the caregivers were giving care, but it was mostly just for the caregivers to sit by my mom's bed overnight. They could have different pricing points for a companion versus a CNA. There is nothing else I think they could improve on. It was a really easy process.

Pat M_13

She also showed me how to provide care for my mother, Everybody from Right at Home is very caring. One of the caregivers was just delightful.

Andy J

Right at Home Essex County provided excellent at-home hospice services for our mom. They were incredibly diligent, patient, thoughtful, comforting, and caring in all aspects of her care, and they helped make a very emotional time so much easier for everyone. We highly recommend Right at Home services and their wonderful team.

Anonymous_5565

The person they sent make sure I have everything I need when I need her. It's easy to reach the people in charge.

David W_15

My wife has Alzheimer's and they do a great job of taking care of her. They get her to do the things she needs to that I never could get her to. They are efficient and they always know what to do. They are nice to work with.

Jennifer B_18

They have helped the most by always having people available. I like that they are reliable.

Fairrella B

They helped out consistently. I have been taking care of three of my family members so I am exhausted and need some extra help. I would tell them that they are reliable and polite and professional.

Perry K

The impact has been very good. They have helped by taking care of my needs. The caregivers I have now are perfect. When I have a problem, they take care of it immediately. The caregivers are very nice.

Gina J

They had a great intake process and have good conversation with people before they come into our home. We have had two people that have come, so I don't have a lot of information to go off of. The intake process was great.

Elaine888

When we crucially needed help, Right At Home was there within two hours. I had never asked for this kind of help for my mom before, because I couldn't figure out where to begin. But when the need is pressing, I think you research faster. We Googled "West Orange at home care" and up their website popped among others. I made 5 calls. Maeghan and Melodie called me back right away. Their kind voices matched their kind faces pictured on their website, along with a moving personal story about family and excellent credentials. I took the leap of faith, but I felt confident they were the ones. The fact that Melodie and Maeghan are a mother-daughter team resonated with me. Ultimately, my mom had 24 hour care with Right at Home for 7 months. They always went above and beyond. They offered so many acts of kindness during the height of the pandemic, my heart melted. Their nurse at the time even helped get my mom's TV working again. The aides (with whom I am still in touch because they are family now) reorganized and tidied the house, cooked my mom's meals, received food deliveries, and accompanied my mom to doctor visits. They really did A LOT. And it was all so very meaningful to me and to my mom. We will be forever grateful to everyone at Right at Home. They made a huge positive difference.

Anonymous_5014

They were very good at helping her out and taking care of her needs. They were very responsive to our changing needs.

Anita M_1

They treated her well and communicated well. I think it was perfect. I already have recommended them. They were very reliable.

Michael G_21

It is very meaningful, helpful and I look forward to improving by going there. The attendant at night is wonderful.

Doug T_3

They did a good job and met the needs we were looking for, but did not do anything extraordinary. All of my interactions, from arranging the care and dealing with the management, were good.

Kathy C_6

These people become part of our family. They go the mile and one of the best things is when you have someone in your home you're comfortable with you want to make them a part of your family. When I get a new aide I treat them to dinner. I treat people like they're in my family. I want them to feel comfortable. I would tell a friend that most of the clinicians are very nurturing. I didn't have as much trouble with language barriers since I have experience with bilingual companies. I think they do a good job of supplying caregivers that are able to provide the care you need even if they can't speak English.

Jacquel M

She was engaging. She was respectful. They were flexible. They answered all my questions. The aide that they sent made me feel that my father was in safe hands.

Jeff K_2

They make sure that my dad takes his meds and that his hygiene is good. I like the fact that they are attentive. They communicate well, the people they send to the house are very kind and caring, and I like their attention to detail.

Catherine C_8

It gives me a free mind that she is being well taken care of. They attend to all her needs.

Lourdes M

They answer our calls whenever we have a concern or just a question. They are willing to change the aides when it was not working out. They helped look for the best fit.

Louise K

They take me to doctor's appointments and the nurse helps me with my walker. I had very bad experiences this week with the drivers. With COVID, there are specific things to do to wait for an appointment. The driver told me to get out of the car and made me sit on the curb while he left. I reported him to the manager and they told me he wasn't the usual car service. Other than that, they've been just fine. They're lovely people other than this specific experience.

Chester F

They keep me informed. I like that they're thorough.

Shelly L_1

They are giving him the best quality of life he can have. They provide proper care, and the aides are very caring and respectful. They do whatever we ask them.

Enid O

They actually assist my loved one in getting him in and out of bed and grooming him. They provide personalized care.

Anonymous_3149

The support was very good and necessary. During the day, I know there was qualified and competent people who could reach out if they needed help. Some of their aides, especially those at night, could have a better work ethic.

Mary L_30

They helped the most by doing their job. I liked that a nurse was attached to the group and that she would also come to house. She sent me a lovely note when my loved one passed. I am very comfortable with them because they screen their people.

Freda M

They help with meal preparation and my personal care. I like the caregiver they send.

Murray S

They assist me in dressing and undressing when I go to the doctor's office. They are very reliable.

Antoinette "Toni" V

She had a very bad accident three years ago, so her mobility isn't as good as it used to be. These caregivers know what they are doing. My mom wants to tip them. My mom is very thankful because she is getting nice people. They are in my area of the world here, so they stop in and check on their aides.

Alfonso R

They help by being consistent and reliable and by being there when they are supposed to be there. They are very responsive to all of our needs, and they have been very accommodating.

Mary J_22

They helped my mom the most by taking care of her as if she was a family member. I liked that they worked really hard to accommodate a difficult situation.

Rita V

It is helping my life since I live an hour away. Having someone there is very helpful because I know he is getting really good care. I can't complain. They are very caring and taking good care of my brother. He is comfortable with them, which is important.

Steven J

They took good care of my wife. I don't have to worry that much about her. They took the load off of me. They can have less of a change with the aides that come up. We can't get a permanent person. They are changing people too often.

Anonymous_1194

They're able to be with my loved one when I'm not. I like the quality of the caregivers.

Mary Ellen M

It's very hard to find a match for people. I'm particularly different from other people, but they are trying and trying, and it's working out so that I'm able to manage. I have used them for many many years. I've never used another agency.

Joan S_25

They have made things easier by being wonderful companions and by addressing her ADL needs so she doesn't have to wait for the facility to respond. I like them because of the caregivers and the responsive management team that stays on top of any issues.

Karen D_9

We would have never been able to get through the holidays without it. They were friendly, easy to work with, compassionate, and quick to respond.

Meredith W

They have helped me with 24 hours care for my dad. The owner is very caring, and the women that work there take care of my dad, and there aren't arguments if I have questions.

Maryann C_1

I never really had any experience with hospice care and they just floored me with the way they cared. They were thorough and very caring. I didn't meet up with anyone that didn't have a real concern and caring attitude.

Mary Anne P

Their focus was on my loved one and my loved one was their main interest. They made it easy on my loved one who had early Alzheimer's. They are very compassionate and understanding.

Brenda H_2

We have part care but they are fulfilling to our needs. I would tell them that they are pretty attentive to what we need and interested in that need. They are also very flexible and understand that situations occur.

Amoryl F

The caregivers they have sent me are outstanding. I would tell a friend that they are good people.

Marilyn F_4

I used a number of their aides in my facility. They were personable and always there when we needed them. They provided care when we needed it.

Adriane Z

They do some shopping for me and lift things that I cannot lift. Their services are very good because they are very courteous, and they listen well to any instructions that are given to them.

Ken F

They are very dependable because they are always on time. I usually use them for transportation to the doctor's appointment.

Les

My 105-year old aunt thrives as a result of the care and attention she receives from your aides. My family is most grateful for all that you do for her.

LTS

Moses is a very compassionate man who went above and beyond to make a difficult time for me and my family much easier. Thank you so much, Moses! I'll never forget the kindness you showed to my mother!