(800) 558-0653

Home Instead - Andover & Stillwater, MN

1883 Station Pkwy NW, Andover, MN 55304

(800) 558-0653

Verified Partner


(8 reviews)

Offers Home Care

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Reviews of Home Instead - Andover & Stillwater, MN in Andover, Minnesota


(8 reviews)



    February 5, 2022

    I am a current client of this provider

    We have Home Instead - Andover, MN help for my mom. A home health aide comes in four hours a day, three times a week. We've been using them since June or July of last year. They were one of the ones when we started calling around that did a home health aide without having the extra-occupational therapist and physical therapists. We could just do the home health aide part of it. The caregiver is very professional, very capable, and respectful. It's an automatic billing twice a month, so it's been working fine for us. They help in daily bathing, minor exercises, doing craft activities with her, and during the summer, taking her outside, sort of daily companionship.



    September 19, 2021

    I am a past client of this provider

    We used Home Instead for about four months to take care of my husband. Mainly, what they were told to do was stay within 10 feet of the person they're watching, do light housekeeping, cook a light meal, assist with grocery shopping, and things like that. The younger woman that we had was fine, but there's another woman who was just barely average. The people in charge of the agency were very good. There's a big quality of people right there at the top. They just struck me as being responsible and caring. So, I would recommend them.

    Russell Jorgensen


    January 20, 2021

    I am a current client of this provider

    The services for my mother are very friendly and take time to see if her needs are taken care of. This is a good outfit for home care.

    winter bird


    December 16, 2020

    I am a current client of this provider

    Staff alternate day shift 8-12 am Tuesday and Thursday, night shifts 6-10 pm Monday, Wednesday, and Friday. This allows mom the ability to enjoy her time with each heath aide. The staff aides help with meal prep and clean up, they do light house keeping, they really spend time getting to know mom her likes and diss likes



    March 18, 2020

    I am a current client of this provider

    Agency provides personal care, household cleaning and plant care. My dog adores her and watches for her arrival since she is always on time. Her interactions and skills are exceptional.



    March 21, 2018

    I am a current client of this provider

    Home Instead provides trained and confident home health aides (HHAs) who know how to work with a client in ways that support the client without intruding on the client's ability to do things for him-/herself. The HHAs arrive on time and always come with a cheerful attitude. Frequently they come with a story about something they've seen or heard that reminded them of us while they were away from us. This enables them to "connect" with us and makes us feel that we aren't just "clients" to them, but are rather like friends. That relationship enables them to blend into our family routine easily and smoothly, thus providing very effective support for our needs in ways that fit our family's pace and style of living. This is a skill that requires training and a genuine enjoyment of serving others. Home Instead has done an excellent job of matching our family with the right HHAs for us. The HHAs help with housework and meals in ways that fit our lifestyle. They do not impose their own ideas or preferences on us, but follow our way of doing things. As they and we have become more familiar with each other, it has become more common for the HHA to make suggestions that could make housework and meals more effective and efficient, and we often adopt what they suggest. If we choose not to do so, the HHA is perfectly at ease with that decision. Our relationship is become more like a friendship, with out losing the professional aspects which make it so helpful to us. Home Instead is enabling us to continue life with serious illness in a much more relaxed and productive way that we were able to do before engaging their assistance.



    October 17, 2017

    I am a current client of this provider

    i would recommend this place. the caregivers are wonderful and have all had personal experiences with their own parents or have the personality to do this kind of work. Not every one is cut out for this but the caregivers i have had are super



    August 8, 2017

    I am a current client of this provider

    We have nothing but wonderful things to say about the caregivers and office staff at Home Instead Andover. They were a godsend to help care for my Mother. Our caregiver loved my Mom and my Mom loved her too. Thank you for the wonderful job. Keep it up.

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    Services and Amenities of Home Instead - Andover & Stillwater, MN in Andover, Minnesota

    Housekeeping & Maintenance

    • Housekeeping Services

    Staff Training & Qualifications

    • Staff Driving Record Check
    • Interview Every Team Member in Person
    • Staff trained in memory care
    • Continual Training
    • Reference Checks

    Financing & Payment Options

    • Payroll Provided for Caregivers

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Fitness & Wellness Programs

    • Fitness Opportunities

    Licensing & Inspections

    • Staff Drug Screening

    Health Services

    • Memory Care
    • Companion Care

    Family/Caregiver & Relocation Services

    • Transitional Care
    • Family Communication Services

    Personal Care

    • Toileting Assistance
    • Dressing Assistance
    • Meal Preparation
    • Bathing Assistance

    Companionship & Escort Assistance

    • Companionship Services

    Bonds & Insurance

    • Is Bonded and Insured

    Sub-types of Home Care

    • Full Service Agency

    Care Management Services

    • Residency Confirmation

    Transportation & Shopping

    • Transportation Services for General Shopping

    Additional Amenity Information

    • Agency: Each Home Instead franchise office is independently owned and operated.
    • Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
    • Training Areas: the aging process, building relationships, Alzheimer's or other dementias care

    About Home Instead - Andover & Stillwater, MN in Andover, Minnesota

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.


    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.


    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Andover & Stillwater, MN

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