Reviews of Home Instead - Sandwich, MA in Sandwich, Massachusetts
May 19, 2023
The team of trained Care Professionals at Home Instead, Cape Cod are kind, patient, loving and compassionate, and provide exceptional care. The staff is incredibly welcoming and helpful. They provided quality care and I would recommend them to anyone who needs care for a loved one at home.
February 24, 2018
Home Instead is a caring, trustworthy, and dependable service for a reasonable charge. A good value.
April 7, 2017
My sisters and I hired Home Instead about 9 months ago...they started off great....and thinks went steadily downhill...from management on down. Incapable caregivers with their own health issues " not comfortable" with bringing my 120 lb mom out to her hair appt...church...stores...etc.....and once told her no becsuse it wad cold outside. One caregiver tried to sell my mom some leftover pads her friend had from having a baby...when i told the manager she didnt seem to think there was much wrong with that ...and the caregiver was sent back here....caregivers were adding 15 minutes their pay and contnually late...once we got a call at 9:20 saying the caregiver was running late...mind you her shift was to start at 9.... company demanded we paymore money for perdonal services such as showering but aides never showered her and most upsetting...the client care manager..Jessica. ..outright lied to us when she said she came out and saw and visited my mom for a quality review...she came here ...but my mom was sleeping and never spoke with her....tried to civet it up by saying my mom refused to get up etc.....all untrue....she never tried.....this experience has been disturbing and stressful to us all...Shame on Home Instead.
We are sorry you feel that you did not have a good experience with our services recently. We had many wonderful caregivers taking care of your mom for more than 2 years. Our CAREGivers are very aware of both their safety and our client’s safety and always do our best to confirm this is not compromised when our clients decline. I am sorry that you did not call me to discuss these concerns as this is not how we conduct our business. Know that I would be happy to discuss the matter with you at any time. Feel free to reach out to me at 508-778-8613. Sincerely, Denise Dever – Owner
December 8, 2016
Home Instead Senior Care provides us personal care, food assistance, and light housekeeping. The have very good billing and scheduling. My husband is very comfortable with his caregiver, and it has been all good so far. I have recommended this agency because of the credentials and the professionalism of the caregivers.
June 15, 2015
Our family uses Home Instead to provide companion care for our 93 year old mother. Mom receives care 3 hours per day, 7 days a week. Mom loves her caregivers Robin and Gail. We couldn't be happier.
April 3, 2015
My fellow citizens, I am a private caregiver/ manager for an elderly lady with dementia and was in search for much needed help. I interview with different agencies within the Cape cod area asking many questions regarding competence, studies, or courses taken, compassion, reliability, trustworthy, team player, loyalty, and a passion for caring for the elderly. I found Home Instead was able to tend to our needs, set up a care plan asking the clients input as well, and provided matching personality needs. In the event of any bumps, Home Instead worked very well in providing a solution in a quickly fashion. I highly recommend this group.
What you can do with Caring
Services and Amenities of Home Instead - Sandwich, MA in Sandwich, Massachusetts
- Full Service Agency
- Agency Extra: Each Home Instead franchise office is independently owned and operated.
Range of services
- Companion Care
- Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping