700 Ghent Rd, Fairlawn, OH 44333
4.5
(5 reviews)
"We have been using Home Instead - Fairlawn, OH, since my wife left the hospital. They do personal care for her, like taking her to the toilet and anything she needs to live. They're very good to her. However, the scheduling is terrible. They have switched people so frequently on us, and we don't like that. We like to get someone who will come, and we can get to know them. They have had some good associates come and take care of her, and some very bad, but they got rid of the bad ones fast and would find us someone else. Today, we had someone new for the first time, and she was super. My wife liked her. She took good care of her, and we're sorry that she was just a fill-in. They send us a bill and we pay it. That's about the extent of our contact with the billing. The only thing that I regret is that I think the charges are too high. The Home Instead administration takes up a good bit of their fee, which for us is $31 an hour."
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