Right at Home West Central Chicago

Offers Home Care

86 Reviews
Call (630) 634-7442
Right at Home West Central Chicago (630) 634-7442
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Reviews of Right at Home West Central Chicago

86 Reviews Write a review

Home Care Reviews for Right at Home West Central Chicago

June 14, 2021

By Linda H_38

I am a current client of this provider

They've made my life easier by putting my mind at ease about the care my mother is receiving. I would tell a friend that they're very consistent on their care. They have great communication, and we trust everything that's going on with them and caregivers. They matched the perfect caregiver for my mother.

June 10, 2021

By Jim M_31

I am a current client of this provider

I like that they are able to take walks with me. They are prompt, they always show up on time, and they are very personable.

May 24, 2021

By Pat W_12

I am a current client of this provider

The caregiver manages everything that we need her to. I like the fact that the person who we are using is wonderful.

May 11, 2021

By Anonymous_4823

I am a current client of this provider

It helped him to get stronger, so now he doesn't need that much care. They are responsive when I need additional care. If the caregiver can't come, they communicate with me and find a replacement.

May 10, 2021

By Margaret "_3

I am a past client of this provider

They helped with bathing and basic daily meal prep. They were very personable and willing to accommodate schedules.

April 29, 2021

By Mariann S

I am a current client of this provider

The agency can make our life easier by having a better interview with them before so the right person gets into the home. I like that they are understanding, learned her needs and they place someone that matches her needs. The agency is helpful by providing 24 hour care and always providing someone for us.

April 24, 2021

By Rhonda R_3

I am a past client of this provider

It was very helpful on the days that I needed it. They were on time. They took me right to my house, it was just a ride.

April 15, 2021

By Robert & Florida H

I am a current client of this provider

They have helped us the most by always being available to provide skilled help. I like that the agency is prompt and they available caregivers.

April 08, 2021

By Walter "Walt" L

I am a current client of this provider

They have helped us the most by sending excellent caregivers. I would tell a friend that it's easy to get a hold of them.

March 15, 2021

By Gary W_3

I am a current client of this provider

It is easier on me and on my wife. I do not like giving her bathes and the caregiver does other things around the house. They are pretty flexible and their response time is good. Most of the people have been above average.

March 11, 2021

By Carlene F

I am a current client of this provider

The services we get are just to drive Baron to and from appointments. They are doing fine. The company is efficient.

March 04, 2021

By Carole N_1

I am a past client of this provider

It was troublesome to get things cancelled. They need to notify their caregivers that they had covid sooner.

Provider Response

Thank you for your feedback. We notify anyone that has been in contact with a COVID positive caregiver or client immediately after getting a positive test result. We even contact trace and notify anyone that has a potential risk of being in contact with COVID. Our services can be canceled at any time if there is any concern about COVID or any other illness. Amy Marsico, Owner

February 25, 2021

By Patricia E_3

I am a past client of this provider

They take care of a lot of things like showering that are an immense help. I like the healthcare workers and their pricing. They are also great about scheduling.

February 18, 2021

By John "Jack" S_1

I am a past client of this provider

They provided encouragement for me. They were very friendly, professional, and helpful.

February 10, 2021

By Richard E_3

I am a current client of this provider

They give good food and they helped me for two days. There is plenty of variety.

February 04, 2021

By Arthur "Art" J

I am a current client of this provider

They could make my life easier by having smoother transitions. They could improve services by having more caregivers during this pandemic.

January 25, 2021

By Chris K_1

I am a past client of this provider

They did general help around the house. They were around if help was needed. They were very accessible when I called.

January 21, 2021

By Richard H_34

I am a current client of this provider

She gives me exercise, she walks with me, and other things like that. The girl that comes over is really nice and she makes me cover-able.

January 12, 2021

By Pam B_10

I am a current client of this provider

It relieves me from being there every day. I can't express how grateful I am. They are very reliable and they communicate with us.

December 17, 2020

By Deborah S_16

I am a current client of this provider

She comes in and makes me breakfast and takes me out for chores. I love my caregiver, she is really sweet to me.

December 07, 2020

By Bob C_15

I am a current client of this provider

It helps them survive throughout the day and they are there for their needs. I like most the service they provide.

December 07, 2020

By Anonymous_4294

I am a current client of this provider

I need someone to go so I do not have to make the visit. I do not know if this is a fair ask but it would be wonderful if they had enough staff where I could ask for someone spur of the moment. I do not know if there is anything outstanding about this agency. Their communication has been good. I do not know if they are outstanding. They show up when they are supposed to.

November 20, 2020

By Linda M_18

I am a past client of this provider

She was so willing to do anything I asked. They provide very nice caregivers.

November 17, 2020

By Charles & Winnie C

I am a current client of this provider

The only come in once every two weeks to do chores that are rather extensive for us. There are certain difficulties with businesses like this. I am not sure what the training is but we have had three people and one of them was good but one has not had the home making skills that the others have had. There is a weakness that the companies have to rely on people that they really do not know.

October 28, 2020

By Daniel "Dan" H

I am a current client of this provider

It has certainly helped me a lot, so I can do other things. They are just in touch with me a lot. We have a girl that is here most of the time.

October 19, 2020

By James T_11

I am a current client of this provider

They sent me Kim, and she does the housekeeping for me. It was very difficult in the beginning to get someone who was able to do the housework and there was a problem with the mileage.

October 16, 2020

By John F_15

I am a current client of this provider

It makes it much easier. He is bedridden, so they give him bed baths, and they offer companionship. They take a lot of the pressure off of me. If there are any hiccups to our normal schedule they will let me know about the changes, and they will work with me to get the days covered.

October 09, 2020

By Carolyn B_20

I am a current client of this provider

I get two hours of time a day, which is good. I get my shopping done. Our caregivers are outstanding. The people we recommended to this agency love it too.

March 23, 2020

By Laura H_5

I am a current client of this provider

They free up a lot of personal time. My mom really needs the care and it is a great help to have them here. I think they have pretty good people and their organization and management seem to be good.

March 11, 2020

By Deb M_2

I am a current client of this provider

The caregiver that we have goes above and beyond. I like that if my caregiver isn't there when she is suppose to, they call me to check to make sure she is coming.

March 06, 2020

By Gary S_1

I am a current client of this provider

It takes a lot of weight off of my shoulders, when I'm at work. They give really good service. Some of the girls could care a little more.

February 24, 2020

By Christy S_1

I am a current client of this provider

My mom is hesitant to realize she needs the care, but it helps me and my siblings a lot. My mother has Alzheimer's. I like that their communication is excellent both with the phone calls for schedule changes and the notebook at her home.

February 24, 2020

By Ellen R_1

I am a past client of this provider

They made it so less stressful for me because I live far away. They were very easy to work with to make any schedule changes.

February 19, 2020

By John G_33

I am a current client of this provider

They have pushed her to get stronger. They are flexible with scheduling.

February 07, 2020

By Noreen A

I am a current client of this provider

The most important thing she does is help me shower. My shoulders don't work, so she does everything. I really like my caregiver.

January 21, 2020

By Shirley D_6

I am a current client of this provider

It has changed everything for me. Some of the people he has I've liked more than others. They stand behind their people, and they seem to do exactly what they say they are going to do.

January 14, 2020

By Carrie J

I am a past client of this provider

They were there on time and took care of my dad. They told me if things were running out or if we needed something different. They communicated my dad's needs. I liked the communication between the office and me. They were letting us know the different things that were going on in advance.

December 13, 2019

By Rosemary L_2

I am a current client of this provider

Her social skills are improving. She has someone to talk to besides me. They are very courteous.

December 13, 2019

By Don G_6

I am a past client of this provider

I was satisfied. I just didn't need them much. They were on time and provided a proficient service.

December 10, 2019

By Evelyn R_1

I am a current client of this provider

They take away the worry and the time for me. I like the flexibility in the hours.

November 20, 2019

By Tom M_13

I am a current client of this provider

They help me a lot. It has been a few weeks for me having the care. I like the service I get, and the caregivers are the same ones that my wife had when she was alive.

November 15, 2019

By Kim B_6

I am a current client of this provider

It is most helpful when they visit with him and make sure that he has clean clothes. I like the caregivers that they have hired to take care of my dad.

November 11, 2019

By Cindy G_1

I am a current client of this provider

It's all very positive, and they get him moving and exercising. I really like how they go out of their way to make sure we get everything we need. They always cover the time.

October 29, 2019

By Emma H_2

I am a current client of this provider

It takes a lot of pressure off of me. I like the caregivers that work for them.

October 25, 2019

By Luise W

I am a current client of this provider

They are only part time, but it is still very beneficial to her. They are reliable. I always know that they are going to come through that way. The owner is very good about those things.

October 21, 2019

By Christine "Chris" B

I am a current client of this provider

She couldn't do things without her. Without having someone, we would be lost. I like their communication skills. They came over to assess the needs. The main person double-checked everything. They took a personal interest in us. We felt like they cared.

October 14, 2019

By Anonymous_2627

I am a current client of this provider

They are important to me. I need them. They help me get through my day. They have to help me with everything. They are honest, dependable, on time, and trustworthy. They are flexible if I need to change something.

October 09, 2019

By Deborah K_1

I am a current client of this provider

It gives him company and safety in the home. I like their response to his needs.

September 11, 2019

By Randy a_1

I am a current client of this provider

I take care of her long distance, and they do a good job of making sure she is well taken care of. They are really accommodating to circumstances out of the ordinary.

September 04, 2019

By Anonymous_2428

I am a current client of this provider

The caregiver does everything. She cleans and does laundry. Our caregiver takes initiative.

September 04, 2019

By Phyllis D_7

I am a current client of this provider

They take her shopping, and they are just with her. She enjoys the company. I like the people that handle the phone and the staff.

August 23, 2019

By Anonymous_2360

I am a current client of this provider

The only clean for 2 hours. It is very limited. They only clean the bathroom and the floor. I wish they would clean everything. They are constantly changing the caregiver. It would be better to have one person that I am familiar with.

August 14, 2019

By Karen G_8

I am a current client of this provider

They always answer my questions and get what I need for her. I like that they will meet every need that I need.

August 02, 2019

By Julie C_5

I am a current client of this provider

She is not totally dependent, but they make sure she does her daily tasks like taking a bath, washing clothes, and eating. They do a great job.

July 12, 2019

By Marilyn H_10

I am a current client of this provider

I just don't need as much help as I did when I first started out. I liked the lady they sent to me. I only judge them on the services that they are providing.

July 02, 2019

By Sharon Z

I am a current client of this provider

They make sure she is well taken care of. They have been able to come through with help on short notice. I love the caregiver that she has. They have been really accommodating. They are wonderful, and I can't say I've had any terrible experience with them. They were here not too long ago doing their periodic check.

June 26, 2019

By Phyllis D_2

I am a current client of this provider

They could have more caregivers available. The caregiver that I have is good.

June 07, 2019

By Doreen S_3

I am a current client of this provider

They take off some of the load of me, which makes it easier to care for her. I think they could have better communication with us.

May 02, 2019

By Duane W

I am a current client of this provider

They call us when there are changes in times. They are on top of it and are very helpful. I like the caregiver we have now. She is excellent and is always there do to her job.

May 02, 2019

By Jeremy C

I am a current client of this provider

They help me out with my father because I am his next of kin. They help me out tremendously. I like that they keep me informed with everything. They don't leave me out when someone is not showing up or things like that.

April 25, 2019

By Jennine C

I am a past client of this provider

Without it, she would have sat in a chair and melted away. We had a very specific caregiver that worked for us for a long time that was amazing, but the others in between were not as good.

April 11, 2019

By Trudy L

I am a current client of this provider

I can go to work and not worry about my loved one at home. For me, the caregiver is a perfect fit for what we need and fits my loved one's needs. They do a good job matching them.

March 05, 2019

By DeAnne A

I am a current client of this provider

I'm able to go out and run errands without having my husband not being taken care of. My mind is at ease. I'm satisfied with whoever they send and they're easy to work with. They provide whatever I ask.

January 21, 2019

By Chris O_1

I am a current client of this provider

A high priority is companionship. I like the reliability and quality of help we've had.

January 04, 2019

By Steve B_7

I am a current client of this provider

It is a job that I wouldn't be able to do by myself very easily. She helps me handle him in the shower and makes him comfortable. The caregiver we have is very polite and always on time. She does a great job for my husband.

December 19, 2018

By Herbert "Herbie" Y

I am a past client of this provider

I was free to come and go from the house and take care of things outside the home. They were very accommodating. Their caregivers were good workers and were conscientious.

December 13, 2018

By Ken H_3

I am a past client of this provider

It took a lot of pressure off of me. It helped me to be able to go out and have a life. They only charge on an hourly basis. I didn't have to commit to so many times a month. That was a very good thing. I like that they put everything out in the open right away. I had questions prepared and I didn't even have to ask any questions because they answered them in the interview. They were very prepared with what they were going to perform.

November 09, 2018

By Diana W_1

I am a past client of this provider

My mother loved her caregivers. I think she liked them more than her own daughter. They helped my mother not be afraid of being alone. Their caregivers were amazing. They really liked their job and were very enthusiastic. I felt absolutely secure trusting my mom with them.

October 04, 2018

By Barbara C_15

I am a past client of this provider

It was only for three days and they did whatever we asked. They were kind, courteous, and my mom liked them.

October 02, 2018

By Marge B_1

I am a current client of this provider

They give me time to run to the grocery store. I have no problems with their visits so far.

October 02, 2018

By Anonymous_242

I am a current client of this provider

They have helped me by getting daily chores done. They could fix their billing and their communication.

October 02, 2018

By Edna W_1

I am a current client of this provider

It gives him the chance to see people other than just me. They watch over him, which relieves me, and I don't have to worry about him.

October 02, 2018

By Tom M_8

I am a current client of this provider

She has helped me in anything that I have ever needed to get done. They need to better train their people. Their rates are a little bit high.

September 20, 2018

By Nicholas A_1

I am a current client of this provider

It is absolutely necessary for me. I happen to have a good health aide that they've brought to me. They have made a tremendous difference. They've been able to help in doing the things I can't do. They've given me the ability to recover from my illnesses instead of doing things that I can't do and jeopardize my health. It's been a big blessing. It's not quite outstanding, but they are above average. Right now, they have some limitations on who they can provide, or how many people they can provide for me. But other than that, there seems to be a lack of good health aides in the market so I can't really blame them. They are way above average.

September 11, 2018

By Florence C_2

I am a current client of this provider

They come to give my husband a shower. I don't want him to fall, so it helps a lot because I don't have to worry about that. They are very reliable, the people that come are good, and I like them.

December 16, 2015

By Joy Pacelli

I am a current client of this provider

I've been using RAH for a little over a year. I feel very comfortable leaving my husband in their care for both short term or overnight.

December 02, 2012

By Hope 1

I am a current client of this provider

I just had a good feeling with the caregiver from Right At Home. The person that came actually clicked very well with my husband. I think the caregiver understands what he needs before he really knows what he needed. And she reminds my husband a lot about our daughter. She provides just about anything I need her to do like laundry, play games with my husband, and she's very capable of doing a lot of things, so I've been very happy.

August 04, 2011

By Patman8354

Other

This agency sent out an employee to to be interviewed by myself while I was looking for a caretaker for my grandmother. She was very professional in appearance as well as in communication. She was also kind enough as to meet me at my place of business as I cannot leave for long periods during the day. I hired this young woman and she assisted my grandmother for almost a year before my grandmother moved into my house and no longer needed a caretaker. I could not recommend this agency highly enough.
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About Right at Home West Central Chicago

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

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Right at Home West Central Chicago

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