"Hospices are generally know as caring, comforting, and their nurses going out to homes providing care have the same reputation. Mercy Hospice assigned a visigting nurse to this patient's home. The nurse was to listen to the patient's heart, etc. & general health needs. This nurse never once told the family that the patient's lungs were filling with fluid (a condition that occurs with later rounds of chemotherapy). This patient essentially suffocated,from lungs filled with fluid. The patient was frightened and gasping for breath to the point of not being able to speak for over 14 hours expiring just before 10 PM that night. There are humane ways of dying, but this is not one of them. The nurse made her ONE trip to the house early that morning and just stuck a nose canula for oxygen into the patients open gasping mouth. The family was never given the choice of having the patients lungs cleared by aspiration, which would allow the patient comfort & die many months later by merely slipping into a coma. This way was more cost effective, after all, the patient was going to die anyway! This is NOT the only hospice care facility in this area. There are three other hospice facilities. Mercy Hospice did not provide much mercy. "

"Wesley at Home Des Moines provided my mother with physical therapy. They've got a home health aide coming in to do light housekeeping, meal prep, and that sort of thing. The caregivers are doing a fantastic job. I would prefer they set a schedule and stick to it rather than calling each week to set up the day when they're coming. I think a consistent schedule would have been more helpful as far as physical therapy goes."

"We appreciate your loving care for my dad before he passed away. That is the most important thanks we want to extend. You were truly caregivers-it never seemed like it was work for you. Thank you for that tender gift. "

"It’s a great agency, i’ve been with them for 11 years. Great management, Great people, hard worker caregiver. Very carrying, very responsible, they treat you like a family,Love this agency"

"My husband has an in home nurse that comes once a week, her name is Erin. She is a very compassionate, caring and understanding person. She even calls on Memorial Day, Labor Day and Veterans Day to thank him for his service to our country. She calls to check on him when she knows he hasn't been feeling well and to check on him after he has had surgery. She makes him feel important even with all of his illnesses and disabilities, which keeps him going and adds to his independency. She reiterates over and over that he is not a burden but a very important part of society, of his family and of his country. She is a true asset to our family, a wonderful, caring, compassionate individual and nurse. "