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Synergy Homecare North Atlanta Alpharetta, GA

11380 Southbridge Pkwy., Ste 225, Alpharetta, GA 30022

(800) 558-0653 (Call a Family Advisor)

4.51

(218 reviews)

Offers Home Care

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Reviews of Synergy Homecare North Atlanta in Alpharetta, Georgia

4.51

(218 reviews)

    Provider of Choice 2024
    Home Care Pulse Certified 2024

    Anonymous_1707323754

    4

    February 7, 2024

    I am a current client of this provider

    They have helped the most by getting through the first couple of weeks from being home from the hospital. All the caregivers that I have met have been nice and knew what they were doing.

    Carmen V_3

    5

    February 5, 2024

    I am a past client of this provider

    I heard that they were treating her well. They were prompt and thoughtful.

    Phyllis B_9

    5

    January 19, 2024

    I am a current client of this provider

    I like that they come and help us out by providing companionship and that is the main thing. They are enthusiastic. They do a first rate job.

    Nancy W_43

    5

    December 22, 2023

    I am a current client of this provider

    I like that they called back, and I found a way to communicate.

    Anonymous_1702904602

    5

    December 18, 2023

    I am a past client of this provider

    The services were essential and helped me the most with lifting my wife. I liked that for the most part the staff were caring and capable to do the care.

    Rebecca Ann B

    4

    December 7, 2023

    I am a past client of this provider

    They were helpful because they gave me more pointers on getting her in and out of the bed, she cannot walk unassisted. They showed me how to use a draw sheet. I would recommend them because they are very courteous and very pleasant people to deal with. They listen to what I had to say.

    Anonymous_1701940985

    4

    December 7, 2023

    I am a current client of this provider

    They make her meals and they help her take showers. They should improve their communication and their billing.

    Anonymous_7650

    5

    November 21, 2023

    I am a past client of this provider

    They helped him when he could not walk by himself. I like the people they sent here.

    William W_29

    5

    November 20, 2023

    I am a current client of this provider

    The service is for my wife, both of our lives are easier. I like SYNERGY HomeCare because they do everything that we needed.

    Florence D_3

    5

    November 16, 2023

    I am a current client of this provider

    My mother gets scared at night, so they help her not be afraid. One thing I like about the agency is the dependability so far.

    Provider Response

    So glad that we can be there for your Mom! We will continue to strive for dependability and consistency.

    Dana S_6

    5

    October 10, 2023

    I am a current client of this provider

    They have made my experience by having good workers. I like that they are very organized, and they have good people that work for them, and the accountability with their workers is good.

    Bonnie M_18

    2

    September 13, 2023

    I am a past client of this provider

    It really didn't work for us at all. The first lady went to sleep. The second lady couldn't communicate.

    Terri P_6

    5

    September 5, 2023

    I am a past client of this provider

    She got the room my brother was in to stop smelling like a port a potty. They are very attentive.

    Shirley M_31

    5

    August 25, 2023

    I am a current client of this provider

    After they sat with mom, we were able to diagnose the problem and now there are no more problems at night with falling. They made it easy for me.

    Anonymous_7574

    5

    August 3, 2023

    I am a current client of this provider

    They have helped the most with consistency with the same caregiver and she is very caring. The person that they sent is why I would recommend them.

    Millie F_1

    4

    July 20, 2023

    I am a past client of this provider

    The agency made it positive by matching her up with the right caregiver. I liked that they were easy to reach, and they worked with us to reschedule.

    Provider Response

    Thank you so much Millie. We work hard to respond as quickly as possible and pleased that you like your caregiver.

    Kay V

    5

    July 10, 2023

    I am a current client of this provider

    I think it has made it a lot easier so we don't have to worry what is going on. I like that they have been reliable, the staff is very good, and we are very happy with what my mother has received.

    Curtis B_5

    5

    July 6, 2023

    I am a current client of this provider

    It is very helpful. For me, it allows me to attend to other matters and frees me up for things I need to get done for the family. For my mother, it provides 24/7 insight until she is fully healed. I like that the nurses seem to be educated and well-trained. They provide pretty good assistance for my mother.

    Anonymous_7467

    3

    June 22, 2023

    I am a past client of this provider

    One of the caregivers, Olla was excellent at engaging her and helping her eating. It was probably not a good fit in the beginning and they are mostly set up for home care and that was not the service we needed.

    Norman B_5

    5

    June 7, 2023

    I am a current client of this provider

    They have provided a replacement quickly. I like that they listen to my concerns for my husband.

    Margaret C_27

    5

    May 22, 2023

    I am a past client of this provider

    They made the client's experience positive by being understanding and adaptable. I like SYNERGY HomeCare because they were competent and they sent good caregivers.

    Mary Ann S_4

    5

    May 8, 2023

    I am a past client of this provider

    Kiara bonded well with my sister, which was important since my sister has dementia. The caregiver that they provided for us was a home run.

    Audrey G_3

    5

    April 24, 2023

    I am a current client of this provider

    The provider has helped me the most by having the visits of the owner. She has provided us with a home care person who is outstanding. I like that they are caring and knowledgeable and have a lot of information that we always look for.

    Bill M_26

    5

    April 24, 2023

    I am a current client of this provider

    They provide services for my father. They are responsive.

    Provider Response

    We are so glad you were happy with our service.

    Julie B_16

    5

    April 14, 2023

    I am a past client of this provider

    It was more positive for me so I could get some sleep and he was very well taken care of. I like that the people were qualified and on time.

    Barbara A_21

    5

    March 16, 2023

    I am a current client of this provider

    The impact has been very helpful. My caregivers are very professional. I like SYNERGY HomeCare because they always send dependable people.

    Barbara B_58

    4

    March 1, 2023

    I am a current client of this provider

    They spend time with my wife and keep her occupied. We've had great caregivers that have connected well with my wife.

    Mary H_107

    4

    February 10, 2023

    I am a past client of this provider

    Everything was wonderful The last person who took care of my mom did chores and did everything that we needed her to do. I would like the agency to have a consistent caregiver for us.

    Anonymous_6977

    1

    February 1, 2023

    I am a past client of this provider

    They did show up, but they did not do their job. The caregiver was not great. SYNERGY HomeCare also kept switching my caregiver. I would not recommend them.

    Rafael G_1

    5

    January 18, 2023

    I am a past client of this provider

    It allowed me to get some rest. I like the flexibility in scheduling and good staff.

    Dan G_2

    5

    December 2, 2022

    I am a past client of this provider

    I like that they were very prompt with sending out another caregiver. I liked that they were generally there and they were good.

    Barry L_1

    5

    December 2, 2022

    I am a current client of this provider

    I couldn't have done without them. They have done a wonderful job.

    Vickie M_1

    3

    November 16, 2022

    I am a past client of this provider

    The agency could have reached out more to see how the client was. The agency could have given more communication and the caregiver could have as well.

    Provider Response

    So glad we could help vickie.

    Patricia V_3

    4

    October 11, 2022

    I am a current client of this provider

    The agency updates my schedule. I like the agency because they are consistent.

    Anonymous_6559

    4

    October 7, 2022

    I am a past client of this provider

    They sent us very caring women. The caregivers were nice and professional

    Gailya W_1

    4

    October 4, 2022

    I am a current client of this provider

    The scheduling has kept us with a regular group of people. I would like their caregivers to be more attentive and more certified.

    Provider Response

    We are so glad that we can help your family co-exist with less stress. Thank you for your positive feedback.

    Anonymous_6450

    3

    September 16, 2022

    I am a past client of this provider

    Some of the caregivers were seeping on the job at night. The caregivers should jump in and help if something is going on even if the family is there. There was no repositioning him at night. They were not proactive. They mostly just came and slept. They were rough with him. They could have been more forthcoming about the caregivers skills and abilities. They could not manage him by themselves because of his weight.

    Provider Response

    We are very sorry that you were not satisfied with our service. Please do not hesitate to call us and talk further about your feedback as we appreciate all comments, good or bad in order to improve our service.

    Vicky E

    5

    September 14, 2022

    I am a past client of this provider

    The caregiver helped the most in the everyday care such as helping to wash the client, shave him, get his teeth brushed, and get dressed. I liked the whole set-up. Obtaining the care and the initial interview on why we needed the care was very efficient and they were friendly. The caregivers were also wonderful.

    Provider Response

    Thank you Vicky. We appreciate your positive feedback.

    Anonymous_6438

    5

    August 5, 2022

    I am a current client of this provider

    For the most part, very good impact. One person was below par, and never came back. They've been very helpful to me. They try to accommodate to my needs.

    Provider Response

    We are so glad that you are happy with our service.

    Kostas H

    5

    August 4, 2022

    I am a current client of this provider

    They have reliable care and great communication. They're very prompt, communicative with the office, and very transparent.

    Provider Response

    We are pleased that you have been satisfied with our service and our office team.

    Anonymous_6372

    5

    August 1, 2022

    I am a current client of this provider

    They helped find caregivers who are able to provide extensive care. I like how they have the staff that allows them to provide care needed on a flexible schedule.

    Provider Response

    Thank you for your kind words!

    Marian C_3

    5

    July 18, 2022

    I am a current client of this provider

    They are there at night with him and have just started during the day. They have given me peace of mind. I like that they have caregivers that they are a good match for him.

    Provider Response

    We try hard to match our caregivers to clients. Thanks for your feedback.

    Kathy D_12

    4

    July 12, 2022

    I am a current client of this provider

    The caregiver being there and helping with bathing and getting him dressed. I like that they were quick to provide service when we requested and some of the caregivers are fine.

    Provider Response

    Hi Kathy, Thank you for your positive feedback.

    Courtney B_3

    5

    July 12, 2022

    I am a past client of this provider

    They helped her walk. They were easy to deal with.

    Provider Response

    We are glad that the care we provided met your expectations.

    Esta V

    5

    July 6, 2022

    I am a past client of this provider

    They made it positive by being super friendly. She really liked everybody that came. I like that I could always get somebody on the phone.

    Provider Response

    Esta, We pride ourselves in answering our phone 24/7 so glad that you were happy with our responsiveness.

    Sally V

    5

    June 15, 2022

    I am a current client of this provider

    They're quick to act if there's issues. They help her a lot. Courtney, who I'd dealt with, can be reached if there's any issues. They've found some good people.

    Provider Response

    Thank you Sally. We love Courteney too!

    Monty G

    5

    June 3, 2022

    I am a past client of this provider

    It allowed me to continue working. I liked that they were able to start quickly when I needed them.

    Provider Response

    So glad what we could help Monty.

    Judy C_16

    5

    May 11, 2022

    I am a past client of this provider

    She was there when I needed her immediately. I had a very good night's sleep with her. They were just generally very caring, met my needs immediately, and I would definitely use them again.

    Provider Response

    Thank you Judy for your positive feedback.

    Irene V

    4

    April 6, 2022

    I am a past client of this provider

    The caregivers were not consistent. They were fairly responsive to requests by phone.

    Provider Response

    I'm sorry that our care did not meet your expectation. We would be happy to talk further on how we could have improved.

    Ophelia V

    5

    March 7, 2022

    I am a current client of this provider

    I was caring for my father and mother and it was just very time consuming and I couldn't do it anymore. The services have given me peace of mind knowing that I don't have to care for my mother myself anymore. The agency immediately reached out to me when I initially called them about needing the services on a short notice.

    Provider Response

    Homecare is often care that is needed in a crisis so we pride ourselved in our response time. So happy you agree!

    Anonymous_5898

    5

    March 2, 2022

    I am a current client of this provider

    The caregivers that were the best fit were present with her. They bring an energy of joy to help her emotionally. They were helpful and made things easy.

    Provider Response

    So glad you liked our caregivers. They are the HEART of our business.

    Alfred B_3

    4

    February 14, 2022

    I am a current client of this provider

    I can't do the basics for him myself. They do the basics for him and that helps. The caregivers don't go out of their to-do things. I would like them to improve the quality of the caregivers.

    Provider Response

    We would love to talk more about how we can improve our service. Please call us.

    Marc B_1

    4

    February 7, 2022

    I am a current client of this provider

    It gives me free time. Their communication is fair, it could be improved.

    Provider Response

    We will work harder on our communication with your family.

    Anonymous_5710

    3

    February 1, 2022

    I am a past client of this provider

    They should have had better communication through text. They didn't have a good follow-up on their part.

    Provider Response

    Thank you for your feedback. We are currently looking at a better texting platform to communicate.

    Kirti C

    5

    January 14, 2022

    I am a current client of this provider

    They have been sending good people over and taking a lot of responsibility to make sure my dad is taken care of. They have great caregivers that come to the house.

    Provider Response

    We are so pleased that we have met your expectations.

    David R_19

    5

    January 6, 2022

    I am a current client of this provider

    They could have more training in some areas but they are doing an okay job. I like that they have really good caregivers that they sent us.

    Provider Response

    We have completely overhauled our training program and hope that this added training will improve the skill set of our care staff.

    Anonymous_5575

    4

    December 8, 2021

    I am a past client of this provider

    I think they related to him well, and were very helpful to him with what he needed. I liked their responsiveness when we first called.

    Estelle R

    5

    November 24, 2021

    I am a current client of this provider

    The services have been excellent. They keep me updated. They are able to schedule caregivers immediately.

    Rosemary V_1

    4

    November 4, 2021

    I am a current client of this provider

    It helps me work. There could be consistent caregivers coming.

    Neal V_1

    4

    October 28, 2021

    I am a past client of this provider

    The six hour minimum wasn't good for our needs. We only needed about two hours. I like that it was easy to make appointments.

    Elaine C_6

    5

    October 25, 2021

    I am a current client of this provider

    They reached out and connected with me as her responsible person. Once I got to know them, my experience was very positive.

    Greg Q_3

    5

    October 22, 2021

    I am a past client of this provider

    They provided quality services. I would recommend this agency because they are competent.

    Jan C_7

    5

    October 21, 2021

    I am a current client of this provider

    It was a big impact on my life because if they hadn't of came I would have had to stay with her twenty four-seven. I like how they are consistent, and the caregivers were knowledgeable and were overall very good.

    Rebecca D_4

    4

    September 22, 2021

    I am a past client of this provider

    They shouldn't have fallen asleep on the job. They sent terrible people at first, then they sent someone who was good at the end.

    Leslie G_12

    4

    September 1, 2021

    I am a current client of this provider

    However, I don't like how they do last-minute scheduling. The caregivers are awesome.

    Rosemary P_3

    5

    August 6, 2021

    I am a current client of this provider

    I can go to the store now and not be afraid my mom won't be able to take of herself. I like how they sent me someone who works well with my mom. There hasn't been any negative things to say about them.

    Mary T_20

    4

    August 5, 2021

    I am a current client of this provider

    My wife had just had back surgery. They have been a big help for her. They helped her into the bathroom and made her bed. They helped her move around. She doesn't seem to think she needs them anymore, so they mainly help me now. They could be more consistent in having someone that comes to us. A lot of times they say they have someone and then they don't have someone to come.

    Ellen M_10

    5

    August 3, 2021

    I am a past client of this provider

    They were reliable and caring. I like that they are caring and reliable.

    Paulette and Mike A

    5

    July 26, 2021

    I am a past client of this provider

    They helped me get in and out of the house. I had Shack come to our house and really liked her. She was wonderful to us.

    Ruel and Barbara E

    4

    July 8, 2021

    I am a past client of this provider

    The company could only do so much for them. It wasn't very cost effective. It was very easy getting everything in order.

    Michael G_23

    5

    July 7, 2021

    I am a past client of this provider

    They are very helpful and good drivers. I like that they fill a need to get me to appointments.

    Lenora C

    5

    June 19, 2021

    I am a past client of this provider

    They let me go and get my son married while they took care of my mother. They were on time, they were very patient with my mother, and it was a great experience.

    Anonymous_4952

    5

    June 14, 2021

    I am a past client of this provider

    They gave me a break and helped my husband do things and sit with him. They could have been consistent with the caregivers that they sent to us.

    Barbara D_33

    5

    June 10, 2021

    I am a current client of this provider

    They are taking care of problems and having people when we need them. They are outstanding overall. They are very responsive, they solve problems quickly and the caregiver we have has been outstanding

    Steven M_10

    5

    May 19, 2021

    I am a past client of this provider

    The services provided someone to do most of the heavy lifting when it came to caring for my wife. I liked the attitude of the caregivers we had.

    Grace B_8

    5

    May 17, 2021

    I am a current client of this provider

    They have really helped her by having someone there for her to keep her safe and talk to her. They are good companions. I like that they are very professional and responsive.

    Frank J_6

    5

    May 17, 2021

    I am a current client of this provider

    She helps him with bathing. He wasn't doing well with seeing a different person every day. Now that he is with the same person, it is better.

    Paul D_7

    4

    May 6, 2021

    I am a past client of this provider

    They gave us time to do some of the things we needed to do otherwise. They should have improved their scheduling.

    Tonya M

    4

    April 13, 2021

    I am a past client of this provider

    The caregivers during the week that I got to know were great. Douglas got used to them and comfortable with them which was really good. They should better regulate the nurses. At first we had a different caregiver every day. I wish they didn't change up all the time.

    Dana C_3

    5

    April 13, 2021

    I am a past client of this provider

    They gave us freedom. He felt like he was getting taken care of. We could go to work. They were very responsive. We needed someone quick. They jumped on it in a short amount of time.

    George F_6

    5

    April 3, 2021

    I am a current client of this provider

    They allow me time to take a break. I know my dad is secure and comfortable with them. All of the caregivers are very friendly and kind to us.

    Charles A_8

    5

    April 2, 2021

    I am a past client of this provider

    They made sure that they were there and that he got the care that he needs. It was really about company. They are very respectful to my dad.

    Dr. M_5

    3

    March 12, 2021

    I am a past client of this provider

    The caregivers watched her and helped her take a bath. They were dependable, but every time I got a new caregiver, it was so much work to train them again.

    Pat H_7

    3

    March 5, 2021

    I am a current client of this provider

    The services could be more helpful if they made sure that the schedules were correct further in advance. I would like to see their efficiency in getting help improved.

    Anonymous_4628

    4

    March 4, 2021

    I am a past client of this provider

    Just knowing that someone had a nursing background and had the ability to transport me. I like the amount of time that I was able to access a nurse. This was very helpful.

    Anonymous_4671

    3

    March 2, 2021

    I am a past client of this provider

    We would have needed a better nurse to push my wife more. We had two very different nurses. One was not that, she spent too much on her phone.

    Blanche V

    4

    February 17, 2021

    I am a current client of this provider

    It has allowed me to continue to work. We had cancelled the caregiver earlier in the day but they still showed up and I got billed for it. Other than that, they are doing great.

    Anne H_7

    5

    February 8, 2021

    I am a current client of this provider

    They just really take care of her. The service has been very easy for me. I think the caregivers that we have experience with are very good.

    Patricia R_10

    4

    February 8, 2021

    I am a current client of this provider

    They brought us cookies and a thinking of you card. They are friendly and they really try to interact and provide good companionship.

    Anne K_5

    5

    February 2, 2021

    I am a current client of this provider

    They make it easier to know that my parents are being taken care of. I like how great they are in working with us and their flexibility.

    Eleanor B_2

    5

    January 20, 2021

    I am a current client of this provider

    I'm not able to move around the way I'd like to. I've been very pleased. I have been very pleased with 99% of my caregivers.

    Michael W_17

    5

    January 18, 2021

    I am a past client of this provider

    They were there in case he fell, I had my trust in them and it gave me confidence knowing he was in safe hands. I liked their loyalty, they were very respectful guys, and were good-hearted people.

    Douglas T_1

    5

    January 8, 2021

    I am a current client of this provider

    They are always able to adjust the staff when we have to cancel. They are always there to help. My phone calls are always answered and the quality of staff is good.

    Jack V_1

    4

    December 14, 2020

    I am a current client of this provider

    Most of the care givers have been friendly and approachable to us. They are very accommodating and open with us. One of the care givers that came here was very nice, but sometimes the care givers are a little lazy during the job. They could be more proactive about it.

    Mary B_92

    5

    December 7, 2020

    I am a past client of this provider

    We knew that she was being cared for. We felt very comfortable with them. They were very dependable and prompt.

    Kim F_4

    4

    December 3, 2020

    I am a past client of this provider

    We were really lucky with the two caregivers we had. They brought us comfort knowing that she was well cared for especially during this pandemic. When someone called in or didn't show it was hard for them to find a replacement.

    Ellen H_13

    5

    November 20, 2020

    I am a past client of this provider

    The most helpful part of the care is that the caregiver gave quality care and was a good advocate for my mother. The agency was dependable and easy to communicate with. They provided quality care.

    Anonymous_4258

    5

    November 20, 2020

    I am a past client of this provider

    They were very smart. I liked their friendship.

    Suzanne W_3

    3

    November 11, 2020

    I am a past client of this provider

    There needs to be consistent quality of caregivers. It is all about the quality of the people, that needs to improve.

    Anonymous_4251

    4

    November 4, 2020

    I am a current client of this provider

    It just varies from caregiver to caregiver with some being really on it and go above and beyond while others do the minimum. Most of the people they send out are absolutely amazing and I have had the most good luck with them.

    Anonymous_3522

    5

    October 15, 2020

    I am a current client of this provider

    I feel that the caregivers are here for more than a paycheck. I appreciate that they are respectful of our home and my daughters needs. I feel that they have tried very hard to find a perfect match for my daughter.

    Gladstone S

    3

    October 6, 2020

    I am a past client of this provider

    They could have been more experienced so that we wouldn't have to help. They needed to train their girls more.

    Jamie T

    4

    October 5, 2020

    I am a current client of this provider

    It has been really good. I am able to have a little more freedom, because the caregivers are watching the client. Just have consistent caregivers, we seem to have different ones on Wednesday.

    Becky H_5

    5

    September 30, 2020

    I am a current client of this provider

    With my moms disease and me being the only family member around I have to stay with her. Having this agency I can leave on the weekend and I know there will be no issues at all. The caregivers are all outstanding. They are all very friendly and patient.

    Eugenia P

    5

    September 15, 2020

    I am a current client of this provider

    We can't do without the care. They are understanding of my loved one's schedule and needs. They've been very accommodating.

    Ron G_4

    5

    September 3, 2020

    I am a current client of this provider

    They help me out in a number of ways. He helps me with all my needs. The gentleman that works with me now is very professional.

    Amy W_11

    5

    September 3, 2020

    I am a past client of this provider

    It relieved me, knowing my dad was being taken care of. They were very personable and caring.

    Donald A

    4

    August 17, 2020

    I am a past client of this provider

    They were there to accompany and sit next to him and keep him from running away. They were there immediately for me and my father. It was a last minute thing and they got someone there.

    Lisa B_15

    5

    July 28, 2020

    I am a past client of this provider

    She didn't know the difference. They were able to schedule on short notice and answer any questions that I had.

    Erwin C

    5

    July 10, 2020

    I am a current client of this provider

    They are dependable. They keep us informed about the schedule.

    Judy R_8

    5

    June 12, 2020

    I am a current client of this provider

    I had to stop driving and now I am able to get places. They have always given me quality people. If I am not happy they will try to send me someone else. They are very professionally trained.

    Mark B_1

    5

    June 9, 2020

    I am a past client of this provider

    The people are what really made the experience positive. My parents have liked them. I like the flexibility, and the caregivers that have come.

    Joan E_2

    5

    June 5, 2020

    I am a past client of this provider

    I knew someone was there with her when I could not be. They were very easy to work with and they were helpful. I called them the night of and they rushed someone over.

    Anonymous_3811

    3

    June 3, 2020

    I am a past client of this provider

    I wish we had gotten more consistent and higher quality caregivers. They need to live up to their promises of providing the same caregiver. They need to screen their employees better because some of them were really bad.

    Virginia "Kay" A

    4

    May 29, 2020

    I am a past client of this provider

    I was not completely happy with the third caregiver. They were kind of withdrawn, sat around, didn't do anything, didn't talk and were kind of nasty in their responses to requests. We have had three people from SYNERGY HomeCare over 10 days. Two were excellent and one was not so excellent.

    Joan M_12

    5

    May 11, 2020

    I am a current client of this provider

    They comfort my mom and make sure that she has everything she needs. They are very easy to work with and they are understanding.

    Anonymous_3774

    4

    May 6, 2020

    I am a current client of this provider

    I love Synergy, but the impact depends on the caregiver. I want our caregivers to be part of a team in place to help the client improve their quality of life and independence. Not all of the caregivers help with that. I think they share too much information between the schedulers and caregivers.

    George S_19

    5

    April 23, 2020

    I am a past client of this provider

    I was not strong enough to lift my father, so they had the strength and knowledge to do that properly. I like the employees from the people who answer the telephone to the caregivers.

    Gina S

    4

    April 22, 2020

    I am a current client of this provider

    They help the most by helping him so I do not have to worry so much. A nurse comes. He needs to be turned. He is tall and heavy so I can't do that myself. I like the people that are coming and the service, but I do not like the price.

    Ray G_4

    5

    April 14, 2020

    I am a past client of this provider

    He could not be without the services. We had a caregiver put his clothes on and put him in his chair. I like that they answer their phone when I call and they are very easy to work with.

    Lori G_10

    4

    April 9, 2020

    I am a past client of this provider

    She was in a mental state where she didn't know what was happening. I think it was fine. I'd tell a friend that they were very responsive.

    Debra H_7

    5

    March 24, 2020

    I am a current client of this provider

    We have them to help in case he falls. They've been prompt to getting people there to help.

    Hayley H

    5

    March 11, 2020

    I am a current client of this provider

    She's able to have someone there to help her out and she can ask for things. I like their responsiveness.

    Angie G

    5

    March 5, 2020

    I am a past client of this provider

    The quality of the caregiver was above average. They were very quick to respond when I needed to initiate the care.

    Lynn D_9

    1

    February 26, 2020

    I am a past client of this provider

    They need to send trained caregivers who know how to care for dementia patients. They need to send competent caregivers for the client's specific needs.

    Chris J

    5

    February 11, 2020

    I am a current client of this provider

    They help a lot! They provide mobility out of the house. It gives me great peace of mind. They do what they say they will do. They are professional and hire good quality employees. My advice for families is to keep going until the end and just working hard for it. This is a great company!

    Fara M

    4

    February 5, 2020

    I am a current client of this provider

    They always provide me help when I need them. They are a little bit more expensive than other agencies. I already started, and I have decided to continue with them.

    Joy C_2

    5

    January 27, 2020

    I am a current client of this provider

    They send their professionals to care for my loved one, and they are way better than any other provider we have had. They are responsive and have an ability to be creative when needed. The owner has personally come and explained things to us.

    Sherry B_7

    5

    January 16, 2020

    I am a past client of this provider

    It was very efficient. They showed up when they were supposed to and did the proper care.

    Marjorie W_3

    5

    December 21, 2019

    I am a past client of this provider

    I've used them when I've had to be sedated at doctor appointments or needed additional help and that is very helpful because I couldn't drive myself. They provided other help around the home as well. Most of the CNAs are very personable and they do their best to help you.

    Bob S_22

    4

    December 19, 2019

    I am a past client of this provider

    The impact is daily. He is terminal. You don't get over Parkinson's, but it was a good help. We do make him comfortable and treat the symptoms. For me personally, it was nice to have help. I liked the consistency. They did what they said they were going to do.

    Ronika M

    4

    December 19, 2019

    I am a past client of this provider

    They gave me a really qualified caregiver. I liked how they gave me someone in a timely manner.

    Martha G_5

    5

    December 12, 2019

    I am a past client of this provider

    It was a great relief for us. I like that the cost was reasonable, the schedules were flexible, and it worked for our family. Our family was able to provide care in between their shifts.

    Anonymous_2856

    3

    November 23, 2019

    I am a past client of this provider

    There was a lady that came out and did a terrific job. She was very patient and worked well with my dad, but they could have gotten tests back faster. They could have been able to do the test results in a timely manner.

    Anonymous_2877

    5

    November 14, 2019

    I am a past client of this provider

    The services from SYNERGY made a big impact because we couldn't be there and he needed the help. They could have more workers that are not so lazy and who speak English.

    Barbara S_33

    5

    November 11, 2019

    I am a past client of this provider

    They were so helpful, even though I didn't need quite as much help as they gave. They were very good, nice, and helpful.

    Blanche B

    5

    November 11, 2019

    I am a current client of this provider

    She is not able to function on her own, so the person provides what she needs. The person that I got from them was a quality person and well trained. They were very responsive to her needs.

    Richard R_9

    5

    November 6, 2019

    I am a past client of this provider

    The caregivers were well-trained, and we were comfortable with them. We like their communication and their electronic communication.

    William R_22

    5

    October 29, 2019

    I am a past client of this provider

    They really saved us because I work full-time, and he needed hourly care coming out of the hospital. They were on time, and they handled my dad with a lot of personal care.

    Jack B_3

    5

    October 28, 2019

    I am a past client of this provider

    The whole purpose was for me to be able to leave the home and know that he was being taken care of. I liked the type of people that came. They were warm, caring, obliging, and just what I would expect from someone taking care of a person that was ill.

    Lillian M_4

    5

    October 10, 2019

    I am a current client of this provider

    They answer the phone, and they get answers to me quickly. The people they send to me are of top quality.

    Anonymous_2474

    5

    September 19, 2019

    I am a current client of this provider

    It has helped me in my day to day activities. I have to have them. I like that they offered more services. They have been very customer oriented.

    Herbert B_1

    4

    August 19, 2019

    I am a current client of this provider

    I don't have to worry about my father during the day, which is fantastic. They could improve the pricing and quality of the caregivers. Other than that, they are available.

    Amy F_2

    5

    August 8, 2019

    I am a current client of this provider

    They have helped me by taking over the care of my mom where before it was on my sister and I. I like that they don't ever leave you hanging, even when the caregiver can't show up. You are always covered, and all the caregivers are kind. We always have the same one over and over, and that is great for building a relationship.

    Anonymous_2052

    3

    July 10, 2019

    I am a current client of this provider

    They have to do a lot more than they do. For $22 an hour, I wanted them to come in and get him out of bed, brush his hair, and get him ready, but they don't do that. They are more of a babysitter, and I wanted people to come in and fix him up every morning. They are more just someone who sits there with him.

    Louis M_1

    5

    July 10, 2019

    I am a current client of this provider

    They provide peace of mind. It's good to have someone there and know if there is a problem, someone is there to call. I like the quality of care and consistency in showing up.

    Anonymous_2016

    5

    June 27, 2019

    I am a current client of this provider

    I like how they are there to understand his needs. They do what they say they will do.

    Mary Lou M_2

    4

    June 15, 2019

    I am a current client of this provider

    I guess consistency so I don't have to wake up every morning and train a new person. I'd like them to improve consistency of care. They need to bring the same people to our house. I've been with them for two years, and I still see new people.

    Maribeth F

    4

    April 29, 2019

    I am a past client of this provider

    They took care of my loved one's hygiene. They were very responsive, and when I had an issue with a caregiver, they were quick to take action.

    Leona M

    5

    April 5, 2019

    I am a current client of this provider

    They are very dependable. They show up on time. They communicate well. When I call, they give me information. I know that my mom is taken care of. They are easy to work with in terms of scheduling. They are very responsive and very friendly. They are always available, and I can always call.

    Arthur J_2

    5

    April 3, 2019

    I am a past client of this provider

    They provided the care for the hours we needed them, which made it a lot easier. I like that they were very prompt in providing the services.

    Margaret F_5

    5

    April 3, 2019

    I am a current client of this provider

    They're just accommodating. They really like their caregiver, she's very good, and everyone I interact with is very friendly and accommodating.

    Sandra D_1

    5

    March 27, 2019

    I am a current client of this provider

    It's helpful knowing that I can call and have care supported when needed, even when it's last minute. The night-time care giving is very helpful. I believe they are responsive, flexible, and communicate well. They have been open to feedback on different caregivers.

    Bob S_20

    5

    March 27, 2019

    I am a current client of this provider

    They help me with my exercises and they fix my meals. They're very professional and very attentive to my needs.

    Bradford S

    3

    March 22, 2019

    I am a past client of this provider

    It was a quick call because they needed a caregiver quick. The agency didn't have the whole picture. I was out of the room, and the caregiver wasn't aware my loved one had passed away, even though she was in the room.

    John S_48

    5

    March 22, 2019

    I am a past client of this provider

    I could not have done it myself. They were very helpful They were supportive and all of the people were helpful.

    Wayne C_5

    5

    February 25, 2019

    I am a current client of this provider

    They help him in the bathroom, make sure he eats, and take care of all of his needs. They are prompt and have excellent care.

    Maria B_12

    5

    February 11, 2019

    I am a past client of this provider

    They were attentive to her. They have great, personalized care.

    Helen F_5

    5

    January 18, 2019

    I am a current client of this provider

    They do have some problems with getting caregivers who can drive or caregivers who have cars that don't have problems. The caregiver I have is wonderful and is able to help me a lot.

    Carolyn D_2

    5

    January 11, 2019

    I am a past client of this provider

    They were a companion when I was not around. They were courteous, professional, and on time.

    Sandy S_7

    5

    December 15, 2018

    I am a current client of this provider

    They respond to her needs and my mother gets to do more and be exposed to more. She would have spent a lot more time in her apartment without them. They expand her life and make sure it's of a much higher quality. The caregivers are knowledgeable and most importantly they care. That matters a lot.

    Beth K_1

    5

    November 29, 2018

    I am a current client of this provider

    It has made a difference that I can't begin to describe. It has been tremendous. I like that they are reliable, they have been high quality, and they have shown concern about the care they provide.

    Ann H_7

    4

    November 7, 2018

    I am a current client of this provider

    We have peace of mind that something is set up. So far, the people have been very nice and helpful.

    Sharon R_5

    3

    November 5, 2018

    I am a past client of this provider

    The caregiver did not listen to my instructions and did not fulfill the care plan.

    Eileen W_1

    4

    October 5, 2018

    I am a current client of this provider

    They should have better people work for them. They don't know the people they send out here. They always say how great the people they're sending out are, but they aren't.

    Ellen K_1

    5

    October 4, 2018

    I am a past client of this provider

    It helps balance everything, and keeps me a daughter rather than a caregiver. I would say they are caring, it's organized, and there is good communication.

    Liesl P

    5

    October 3, 2018

    I am a past client of this provider

    I work, so it was nice to have someone there to sit with my mother. They were very accommodating and responsive.

    David T_5

    5

    October 3, 2018

    I am a current client of this provider

    I had been in the hospital and I had to have care and the lady who we have used the most stayed with us 3 days and 3 nights. I could not have done it, taking care of an Alzheimer's patient and myself, without her. They took care of my husband first, that means they talked to him, took care of his meals, bathed him, washed him, cleaned him, and they entertained him.

    Raoul H

    5

    September 21, 2018

    I am a current client of this provider

    They have helped with everything in the care of my husband and myself. They are very business like and everything they say they will get done, gets done. I don't have to wait for any kind of thing to happen. They have people that they can send out to me if my regular person doesn't come.

    Karen R

    5

    August 20, 2018

    I am a past client of this provider

    They took care of her. When I couldn't be there, they were there. They were on time, and my mom loved everyone that they sent. It was just a good experience, and they were dependable.

    Joann O

    1

    August 14, 2018

    I am a past client of this provider

    They could have been better trained. They did not provide the care I expected for my wife, who was bedridden. There was one who was great, but for the most part they sat in a chair and didn't provide the care that I wanted.

    Anonymous_x1M

    5

    August 14, 2018

    I am a current client of this provider

    They get me back on my feet. They are very helpful.

    Maria C

    1

    August 3, 2018

    I am a past client of this provider

    They could do what they actually say they would so, by actually pairing someone with me instead of having the employee choose. The owner came out and listened to what I wanted in a caregiver, and she told me that she would connect me with someone who would match what I am looking for. Instead, they wrote up a profile about me and sent it to their employees and they choose who to send to me. The person wasn't able to speak English and could not even count well.

    Michael H

    5

    August 3, 2018

    I am a current client of this provider

    It's been lifesaving for my parents. It's transformed their ability to cope and live a more fulfilling life. They just take such good care of my parents. There have been times where they're like family. They have called me and checked in on my parents. They even accept my parents' phone calls when they're not on duty just to follow up and pass along the information we needed.

    Jane S_13

    5

    July 13, 2018

    I am a past client of this provider

    They cooked stuff to eat and helped clean up. They were capable for my mother's medical needs and her other needs.

    Elizabeth H

    4

    July 3, 2018

    I am a current client of this provider

    They just feed my mom and occasionally drive her to the doctor. It is nice that my mom has someone to help. She is doing well now.

    Cynthia H

    5

    June 4, 2018

    I am a past client of this provider

    At the time, having them was extremely essential. I could not do anything by myself for the first couple weeks. One of the caregivers that came three out of the four days was absolutely excellent. She was willing to do anything that needed to be done and she had great camaraderie.

    Dale W

    5

    May 24, 2018

    I am a current client of this provider

    My loved one has Parkinson's disease and they are in a wheelchair. I am a small person and I cannot lift them. The caregivers give my loved one a bath and some of them fix him breakfast. They relieve me of all of responsibilities in the morning so I can run my errands. They make my life bearable and pleasant. I am very pleased with SYNERGY HomeCare. They call me to tell me who will be coming and when.

    David T_12

    5

    May 23, 2018

    I am a current client of this provider

    They've each been able to do things in their own way and they've been trained well. I've had excellent service. We've had four or five different caregivers over the year, and they stay with my husband. I call them for a minimum of four hours. They can do all the things he cannot do such as shaving and bathing. They also feed him lunch, and they entertain him.

    Allen H

    5

    May 21, 2018

    I am a past client of this provider

    I couldn't have done it without them. The process was seamless. Once I got them involved, there was no effort on my part and they were responsive to the calls. Their caregivers are always timely and they're accommodating to the needs of the patient.

    Bill A

    5

    May 21, 2018

    I am a current client of this provider

    They help them with everyday living activities and safety. They are very responsive, they've taken great care, and my parents like them.

    Betty Jo B

    4

    May 4, 2018

    I am a current client of this provider

    They're knowledgeable and dependable. They fulfill our needs so far. I like that they are dependable and generally care of my aunt.

    Frances H

    5

    April 23, 2018

    I am a current client of this provider

    They are able to send me people that can drive me to the drug store and grocery store. They have to give me a sponge bath because I'm getting a new shower installed.

    Joe B

    5

    April 17, 2018

    I am a past client of this provider

    The provider was very adaptable to his needs. I did not expect her to bring the trash bins from the curb. They do anything to help us out. We just expected just to help him not fall or hurt himself. I travel each week, and my husband was on blood thinners, so he couldn't be alone right away. He has to go up and down stairs and take a bath, and Synergy allowed me to go back to the project that I was working on without worrying.

    Frederick E

    5

    March 23, 2018

    I am a past client of this provider

    They were very responsive in the short-term hospice care we had to set up. The owner met up with me and my brother on short notice. I knew that they were there with my father. If something came up, they would call me. I could leave them in the room or go to sleep. It made it more beneficial.

    Alice Z

    5

    March 14, 2018

    I am a current client of this provider

    They've been on time and very friendly. My mom likes them. They've been very helpful. They interact with her during the day when I'm not there.

    Anonymous_NOM

    5

    March 9, 2018

    I am a past client of this provider

    We had an overnight sitter for my loved one to ensure their safety. The people who came were friendly and the office staff was friendly and helpful. My loved one is very old and for their safety couldn't be left alone overnight so having caregivers stay the night with them meant I didn't have to, which was really nice.

    Jill C

    4

    February 20, 2018

    I am a past client of this provider

    They have very knowledgeable aids that do what they are supposed to do. I was pleased with them and they were honest and reliable. I really needed them when I had them and they made a big impact on me.

    Anonymous_576

    3

    January 5, 2018

    I am a current client of this provider

    Some of the caregivers I have had, I do not like at all. There is one that I like, but I don't get her very often. Some of them just sit in the chair next to me and sleep. There is one that does everything, but she's the only one. Out of all of the caregivers, she's the only one that does anything.

    Anonymous

    3

    December 18, 2017

    I am a current client of this provider

    SYNERGY HomeCare has poor staffing and poor communication. The services from SYNERGY HomeCare would be more helpful if they paid more attention.

    Dee G

    5

    December 15, 2017

    I am a past client of this provider

    SYNERGY HomeCare was very attentive, and the caregiver was very nice.

    Carole C

    4

    December 8, 2017

    I am a current client of this provider

    SYNERGY HomeCare does well at communicating with clients. SYNERGY HomeCare care has been better than I thought it would be. They help me get out and about.

    Barbara T

    5

    December 5, 2017

    I am a current client of this provider

    I was very impressed with a worker from SYNERGY HomeCare and they've been very professional and helpful with taking my mom places. The service has helped me because there's somebody to get her places when I can't take her.

    Dorothy L

    4

    November 22, 2017

    I am a past client of this provider

    I was not impressed with the people who they sent over. They sent over four different people and one was great and the others were average. The management does try to help you and satisfy you what you need. The owners are very professional. SYNERGY HomeCare needs to confirm times in writing and do not do everything over the phone.

    Mary Kate S

    5

    November 10, 2017

    I am a past client of this provider

    I would recommend SYNERGY HomeCare to others because I think it is a wonderful thing to have help when my own family members cannot assist, and I love how prompt they were. SYNERGY HomeCare has had a good impact on me because they did all the chores that I could not do.

    Marilyn E_3

    4

    November 3, 2017

    I am a past client of this provider

    I would refer others to SYNERGY HomeCare because they were very responsive, and they worked with us. The services provided by SYNERGY HomeCare provided my mother the care that she needed, and I was able to leave her during the night.

    Ligia A_1

    5

    October 21, 2017

    I am a current client of this provider

    SYNERGY is very professional and responsive, and seems to handle the daily drama very well, so it is not stressful for me. My mom required care for everything and so she needed full-time care. SYNERGY allows me to go out and work and not worry about my mother or if she is doing alright.

    Joy L

    5

    October 20, 2017

    I am a past client of this provider

    I would recommend SYNERGY HomeCare because they were very nice. I feel so much better now because SYNERGY HomeCare was ready to do what I needed them to do.

    John M_24

    5

    October 19, 2017

    I am a current client of this provider

    SYNERGY HomeCare is courteous. SYNERGY HomeCare helps me because I cannot get around by myself.

    Karen C_4

    4

    October 10, 2017

    I am a current client of this provider

    I like how SYNERGY HomeCare follows up on things. SYNERGY HomeCare follows up and they are thorough with instructions you give them.

    Donna H_11

    5

    October 5, 2017

    I am a current client of this provider

    SYNERGY HomeCare has good people working for them. We have had no issues. SYNERGY HomeCare is easy to communicate with. SYNERGY HomeCare was hired to take care of my father-in-law, and the caregiver has been sympathetic and gentle with him.

    Clair V

    4

    September 27, 2017

    I am a past client of this provider

    I had bad experiences with the nighttime nurses of SYNERGY HomeCare. There was a SYNERGY HomeCare caregiver who worked the night shift, and there was a time when they slept through the night without getting my mother her medication. I had to stay up because they weren't doing what they were supposed to be doing. The nighttime SYNERGY HomeCare caregivers need more training, and they need to know more handling techniques. They shouldn't be loud when someone is ill, and they needed to be gentle.

    Lesma J

    5

    September 20, 2017

    I am a past client of this provider

    I would tell a friend my experience was good with SYNERGY HomeCare because the caregivers were informed about the type of service they were offering. My caregivers were good companions and I was not alone or anxious.

    Janice H

    3

    August 10, 2017

    I am a past client of this provider

    We had a bad experience with our first caregiver and I think that SYNERGY HomeCare needs better screening for their employees. We had one good caregiver with SYNERGY HomeCare, and they had a positive impact when they were operating the way they were supposed to.

    Inez L

    5

    August 9, 2017

    I am a current client of this provider

    I have recommended SYNERGY HomeCare many times. SYNERGY HomeCare has allowed me to have freedom to work, and their services have provided someone to be in the house with my mother so that she isn't left alone.

    Thomas D_1

    5

    August 7, 2017

    I am a current client of this provider

    SYNERGY HomeCare is very thoughtful, and they treat me great. They are just super people. SYNERGY HomeCare has made my life easier because they take care of my needs and clean the house.

    Janis F

    5

    July 26, 2017

    I am a current client of this provider

    SYNERGY HomeCare is the most capable company in our area. Having SYNERGY HomeCare allows us to have someone to help so I can get away.

    Deborah F

    5

    June 27, 2017

    I am a current client of this provider

    The only thing I don't like about SYNERGY HomeCare is that they don't take very small jobs from the insurance. The services from SYNERGY HomeCare have been extremely helpful. My caregivers help transfer me from my wheelchair to wherever I need to go, and they do things around the house.

    Marija B

    4

    June 8, 2017

    I am a past client of this provider

    SYNERGY HomeCare needs to lower their prices. SYNERGY HomeCare helped with what was necessary.

    Harry S_1

    5

    June 6, 2017

    I am a current client of this provider

    I would be very happy to recommend someone to SYNERGY HomeCare. I think that they are the best place around here. My caregivers do everything that is set for them to do.

    Alice M_6

    5

    May 25, 2017

    I am a current client of this provider

    My caregivers are thorough and easy to talk to and interact with. My caregivers help me with my laundry and meals.

    Jane S_6

    5

    April 17, 2017

    I am a past client of this provider

    The caregivers showed up on time and did a good job. I am satisfied with the services that SYNERGY HomeCare provided.

    Anonymous_682

    4

    April 11, 2017

    I am a current client of this provider

    SYNERGY HomeCare does a thorough job. I only have them for a short time every month, but SYNERGY HomeCare does a little bit of my laundry and provides me companionship.

    Errol G_1

    5

    April 10, 2017

    I am a past client of this provider

    I would tell a friend that SYNERGY HomeCare has fantastic caregivers. SYNERGY HomeCare helped the client with getting up and walking.

    Daryl B_1

    5

    March 20, 2017

    I am a current client of this provider

    SYNERGY HomeCare did a great job. SYNERGY HomeCare worked out really well. I had one need for them and they served that need. Everything was great.

    Carolyn J_2

    5

    February 9, 2017

    I am a current client of this provider

    SYNERGY HomeCare is usually very prompt and efficient. We have two fantastic caregivers that do everything.

    John91201850

    5

    April 30, 2014

    I am a past client of this provider

    Synergy was a huge help in making my mother's last couple of months comfortable and secure. A big help to us!

    Jody5

    5

    April 30, 2014

    I am a past client of this provider

    Synergy's caregiver Trivonne demonstrated a level of personal interest and compassion that was a great comfort to our family during a very difficult time.

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    About Synergy Homecare North Atlanta in Alpharetta, Georgia

    Synergy Homecare North Atlanta is a Senior Care provider in Alpharetta, Georgia that offers residents Home Care services. Contact Synergy Homecare North Atlanta for more details on services and rates.

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