BrightStar Care Delray Beach Delray Beach, FL

Abel F

The lady that came was a lady half my age and, she fell one day in my house and couldn't get up. They said because I was falling before, they were not going to recognize anything. The lady told them that I fell when I was entering the shower and I fell when I was trying to get out of the shower.

Brian S_22

They provide a home health aide for my mom. They are very attentive and quick to respond to any questions. If we need something, they take care of it.

Ruth R_25

It works out well for me. They do all they're supposed to do. They're punctual.

Anonymous_4769

The provider has helped the most by being on time and accurate. The agency is efficient.

Mindy S_1

Since they take care of my father, they help my mother go out. I'd recommend them because they are always available, always answer the phone, and are understanding.

Gary _2

They are reliable and consistent. They are flexible and pay attention to my father.

Marcelly R

They are only there at night to help her in the middle of the night. It is everything that we needed. I like that if we have questions we can call them, they answer the phone, and call right back.

Anonymous_7176

My dad liked some of the people and didn't like some of the other people. We weren't there 24/7. I liked that when my father fell, they came that evening and it was a great help to us.

Anonymous_7269

The care was good. They were good with changing and bathing. They could interview the clients and the caregiver and see how they work out together first. They could make sure they're clear about the hours and unwilling to do a split shift.

Stacy F_2

The services were helpful because they made me feel confident that my mom was getting taken care of. I would recommend BrightStar Care because they were quick with coordinating and getting aides to my mom.

Elaine T_6

Most of their people are very efficient. I like that they are reliable.

Richard E_9

It has been a positive experience for me because they call me if something goes wrong. I would recommend them because the person I deal with is very nice.

Diego _1

When I came home I couldn't even lift my arm to brush my teeth and I can do more than expected because of their well-guided help. I would recommend them because I really like the two therapists that I work with.

Amy A_4

They have provided her with a very good aide. I like the aides that they send to my mother.

Rena H

I have a bad shoulder, so I can't do much on my own. My aide does so much for me. I call very often wanting to talk to someone in particular, but she does not call back.

Lesley L_1

He has mobility issues, so they are a big help. I like that they are very organized and the people that they have sent have been good.

Rosemary F_5

The agency sending good caregivers helps make life easier. I like the agency owner and how she gets back to me when I have an issue.

Matt S_5

I didn't have to stay in hospital. They are responsive, and the nurses were wonderful.

James P_28

Nancy is the best. They could give the caregivers the right to drive us to the VA doctor.

Benay O

They just gave my husband and I time to sleep and decompress. They were there every day and they were loving and caring. They showed up on time.

Anonymous_6343

They were professional, competent, and caring. They were extremely nice and available. They were receptive to our needs.

Carlos G_3

It is positive because it is easy for us. I like that they always work with us. They schedule us ahead of time and the caregiver is always prompt. We can connect with the caregiver directly.

Rene A

They took me to my doctors appointments, did my housekeeping, made me meals and did the dishes. I like the people. My caregivers were excellent. They did what I asked them to do.

Alexis M_1

My caregivers have helped me the most to physically be able to walk again. I like that when I call, everybody is really nice. I would definitely recommend them to other people.

Lois F_2

They have helped by giving me experience nursing. I like that they have great nursing staff.

Kim G_12

They have been responsive. The aide is kind.

William L_2

They control my daily life but they are very good. I like that they are attentive and very helpful.

Anonymous_5782

I think they went above and beyond. They gave us quality caregivers. They were great. I really appreciated how compassionate and helpful they were. They made me feel that my mom was going to be ok.

Gail C_8

The caregivers help transfer her from her bed to her chair. They help with her breakfast and lunch. I like that the woman is very nice to my mother.

Jonathan G_2

They helped by being kind and responsive and empathetic They were very personally responsive to me.

Barb R_1

They help me with things like cooking and cleaning. They back up their helpers.

Pam P_7

They help my mother manage her household. I really love the caregiver. They're very prompt.

Ann R_9

They follow up to make sure my care is going well. They are all very kind people, I enjoy their company.

Robert M_48

The caregivers did anything she asked. They helped her make meals, got her mail, drove her to the store, and more. The agency was always accommodating when she needed extra care.

Kelly _3

We were in a bind so it was very helpful to have them. They were the only agency who were able to fill our need on such short notice.

John E_16

They get there at night to change her diaper. I like that the administrators communicate with me.

Iris S_3

They have helped with bathing and that is really needed. I really like that they have wonderful staff and that they are efficient.

Renee P_4

At the beginning I could not shower or do things myself, but now I can. They did whatever I asked, they helped with breakfast and such, they were nice company.

Joel B_1

They took care of situations that were unusual. I liked their responsiveness to the client's needs.

gale W

The people that I have had here had always done what I asked them. They have always been good at providing care for me and matching my caregivers with my needs.

Irv S

They were caring and did their job. I liked that they were efficient.

Stephanie a

They offer an extremely caring business. It is run like a family business and very professional. It's a good sign that the good reviews were also from employees. I like that they answer the phones and a 24/7 phone line. I talk to people that are truly invested in the company.

Anonymous_4669

They provided what they said they would. I guess the owner could have had a better attitude. She was hard to get in touch with and would leave us hanging for several hours. I guess I wasn't happy with their cancellation policy.

Glenn K

I couldn't do things myself. I'm crippled, so they do the whole thing. My care is very good and I love my nurse.

Barbara G_42

The services are what I needed after I fell and fractured my pelvis. I would recommend the services because they are efficient and organized.

Leon S_2

They have sent outstanding aides and they are always ready to help me. I like that they are easy to contact and my caregiver is great.

John B_46

The service were great. They were kind.

Sylvia B_5

It made my life much easier because they took her places that she needed to go. They are very caring and supportive of the family members.

Alvin H_4

They changed my bandages. They did what was expected of them.

Norma G

The people that come are very caring. I like the people that come here.

Estelle G

I needed them and I have gotten the care that I needed. I think they are covering my needs at the moment. They are very cooperative.

Marvin A

He gets great care. I left for the summer and was comfortable with his care. I get very good service from them. I like their aids and they check in to make sure I am happy.

Tanya G

Progress has been made with their help. The therapist has been on time and very informative and detailed in the work.

William _10

They have provided girls to take care of my wife, and they have been good all the time. When I need them, they are there, and they provide.

Meryl A

She keeps me informed. I am able to communicate with the owner and the nurses.

Leona G_1

They take me to the places that I need to be. I like the people in charge.

Allyson S

I feel like they genuinely care for me. They are always on time and they are very caring to me.

Patrick M_5

It's been nice doing my infusion at home. They're on it with scheduling. They're super sweet and on-time.

Amy M_8

They wouldn't have care in the winter without them. It's impossible to continue their lifestyle without care. The owner was easy to work with and their office was open, even on the weekends.

Karen R_11

It helps me because I have CIPT. It's a weakness. I liked that they are very efficient, they come on time, and are very good.

Gail _1

I appreciate that they understand their purpose. I like that they are responsible.

Nina K

They made me feel like family. I like the kindness, everyone was helpful and over and above.

Miriam W

The infusions I get help make my life better. I like that they're doing what they're supposed to. They call and let me know things I need to know.

Bob F_1

There is companionship for my mother. They are prompt and attentive to the person they are watching.

Anonymous_3422

They didn't show up most of the time. They had a bad attitude. The price was ridiculous but some people there were nice. Most of the aides were fine.

Susan G_13

They need better communication between the people that work there and the clients. They don't listen. They need to get caregivers that are skilled.

Ross _1

It is very helpful and gives me peace of mind that they are taking care of my father. They are very responsive, always available, approachable and nice. They always do what I ask them to do.

Marie R_3

I like that they're always willing to do what needs to be done. I like that they're always very responsive, they answer the phone, and it's a family concern.

Jerry M_8

The most helpful thing has been that they have become a second hand in my family. I lost my wife recently, and the aides have held things together. I have no complaints about it, but nothing has really stood out. They are here for support, both emotional and physical.

Carol M_5

She did whatever I needed her to do. I can't say I wouldn't recommend them, but I don't know if I would. The thing I ran into is that when I started with the last person, they had sent four different people to see me to take me to a doctor appointment, and none of them showed up. I had the last person for over a year, but when she left, so did I.

Anonymous_3118

I like the people who are involved. I like the office and the caregiver. I like their concern.

Richard G_22

They could bring the proper material and train the proper staff. They could stay the whole time.

Anonymous_2392

They are incredibly responsive, and the aides have been very attentive and helpful.

Eric M_2

They have helped her through good staff and being flexible with the scheduling. I like their responsiveness, and they are easy to work with and coordinate with other providers.

Joan S_13

At that time, I really needed somebody to help care for me. It is very professional service.

Lucinda D

They help by making sure that I have someone come over. We get to talk to the people there, which is nice.

Adrienne D_1

They are always on time. They think the same way I think, if they're not already ahead of me. They are easily accessible. They are here and accessible. They work with me, so I have no problem at all. I like their standards.

Kenneth D_2

They always assure my medication is ordered properly. I like that they have great nurses and great home care.

Donna L_8

I got the medication that I needed. The nurse was good and I spoke with the manager herself. It worked out very well.

Marie _1

It was very helpful having a caregiver, and it freed me up to do other things that I'm responsible for. I liked their efficiency, ability to stay connected with me, and ability to provide the care I needed for my loved one in a timely fashion.

Fran W_1

It was very helpful. They did the things that had to be done and they cared for us. My loved one and I couldn't get around, so we were very needy at that time. I think some of the people that they've hired aren't great and I wasn't always pleased. Some people were wonderful.

Mindy R_1

For a week, I was stuck with this caregiver who challenged me every day. There were simple tasks like making the bed and she wouldn't do it. I'd like there to be better vetting with the caregivers.

Deborah R_4

They were here to give me an infusion. I liked that the caregiver was on time, and they were very pleasant.

Fran W

I was unhappy with one person that came, and they immediately changed her. They are very responsive to our needs.

Beth S_5

They could have shown up and hired and trained a better caregiver. The guy they got in here didn't know how to use a wheelchair, how to put a pull up on my father, he felt he shouldn't have to do anything.

Inga F

Our current caregiver is kind and nice. The girl we have now is wonderful but the person before I wasn't pleased with at all.

Donald R_2

They give me my infusions of medication. I like that they follow up, they call me, and their people are exceptional.

Samuel V

I needed help and they provide it. The people that work for them are good.

Alec N

They helped him with day-to-day self care. Both the caregivers and the administration were very attentive to any needs that not only my loved one had, but the family had as well.

Jerry M_4

They are doing the best they can. We are very happy with the services, and I couldn't do the job they do.

Susan S_11

They were here for me when I needed them. They were fine, and they did their job well.

Robert F_13

They provide company for my loved one and I feel that my wife is being well taken care of. They are on time and helpful.

Anonymous

They do what I tell them to do. They help me with my laundry and my bedding. If the organization focused on communicating the information they take down when they meet clients, it would be better. They don't communicate with each other. I can't stand a disorganized company. I'm elderly and I can't tolerate incompetence. They don't have common sense.

Charlie M

They have helped me by providing the resources I need when I need them. I would tell them they are a well-managed company.

Barbara G_14

I don't have to worry about him as much. I would tell them they are clean and honest and seem to be nice.

Claude N

I've been asking for a male CNA, but I haven't received one. The women are fine, though. They're on time and they look after my husband.

Stephen K

The services gave him the confidence to know that he was doing what he needed to get better. I liked everything. They were empathetic and professional.

Terri T

The provider has helped me the most by being able to care for my parents while I'm at work. I would tell a friend that the workers are both caring and loving.

Richard R

I was able to go out while my husband was being taken care of. The caregivers were excellent.

Gary N

They helped me out and did a lot of things for me like take me to the doctor and to the store. They arrived on time, they helped me out, and they went above and beyond.

Joan A

The aide I have is perfect, kind, caring, intelligent and honest. She's unbelievable. I have the greatest home health aide. She's the best. She's been with me 16 months.

Jennifer

We called five different agencies on a Sunday night desperate to find someone to be with my mother in the emergency room. Every single one said that since I don’t have paperwork with them, they couldn't help us, except for BrightStar. They put me in touch with Lily and the manager, and she met and stayed with my mom from 8 p.m. until 3 a.m. without even charging us. They followed up with us and became a family friend, and I would give them the highest recommendation.

Miriam "Miki" B

My mother was becoming paranoid and violent and they were key in getting her to a safe place. They handled it really well. They are enabling my mom to be independent. Without them, she could not independent. They provide me confidence that my mom can continue to live independent as per her request.

Anonymous

BrightStar Care was very responsive. The services made my life easier because I didn't have to worry about someone being there for my loved one.

Arnold B

I think it's a good company. The people they send are very capable. They help me get dressed, cleaned up, and take care of my medications.

Frank P

I have told a few people about BrightStar Care already because I like them so much. The nurse that comes to visit is absolutely wonderful. She is knowledgeable and caring and every good thing. They presented themselves well and were willing to do anything. The caregiver that administers infusions for my loved one has become a friend and advisory to them.

Elaine P

I have a caregiver that is good, and I have had some that were not so good. The caregiver is really good at driving, and they were able to be there for me while I was in the hospital.

Sharen K

Their caregivers are very knowledgeable and caring. I still do a lot of hands-on help myself, but it is really nice to have some help. I appreciate them.

Yzaline (

The aides were really nice. My dad was able to communicate with the aides very well, and they were able to do what he needed. They helped with dressing, showers, meals, medication, and going to the bathroom.

Anonymous

We weren't impressed with the people they sent out. It appears that their billing is spotty and we get different answers every time we call them. They need to be consistent in their explanations and look at the people they send out. The people need to be aligned with what we ask for.

Marvin P

I would recommend BrightStar Care because of the aide that we have from them. We have had other caregivers from BrightStar Care, they are all very nice and able to do what we need. BrightStar Care always tries to get me someone that is able to meet our needs, even though they had to go through different caregivers.

D. James D

I'd tell people that BrightStar Care is efficient and friendly. BrightStar Care has helped the most by letting me go out and get my errands done. I don't have to keep checking in when I leave because I know my husband is in good hands.

Leonard B_1

BrightStar Care was very efficient, and whoever they sent over was always on time, and they made me feel very comfortable. I never had any issues ever with BrightStar Care. BrightStar Care just made me feel comfortable about the care that they were giving my dad.

Pat H_6

BrightStar Care is able to adjust the care to my dad's needs depending on his health conditions. BrightStar Care provides peace of mind to me and assists my parents in running errands. The caregiver extends herself and really loves my parents.

Marlene S_6

BrightStar Care offered good caregivers that took care of my wife. Having BrightStar Care was substantial and I was able to go out and run errands.

Roberta S

I would tell someone that BrightStar Care was prompt, courteous, and their people are attentive. BrightStar Care made sure Roberta was safe, kept her company, took her shopping, cooked for her, and cleaned her house. They also made sure she took her medicine on time.

Sydell D

BrightStar Care is efficient, and they follow up with their clients. The services make life way easier for me.

Deborah M_2

I am unlikely to recommend BrightStar Care because of the weekend caregiver who caring for my mother when she passed away. That caregiver was not competent and she contributed to my mother's decline. My mother's regular caregiver respected my mother and treated her with dignity. The substitute was horrible and frightened my mother.

anonymous

Our caregiver is wonderful and our nurse is outstanding.

Phill G

Two out of the three caregivers are good, but the weekend care has been frustrating. I feel like we got really lucky with those two nurses. The weekend nurses impact my life heavily because we are constantly correcting them and having to make them leave because they get attitudes. This makes this stressful. We trust two of the nurses, and we don't trust the weekend caregivers, because we don't get a good vibe from them.

Alan P

I would recommend BrightStar Care to others because they have been able to find me replacements quickly and they handle everything with insurance. They are attentive. BrightStar Care is making my life easier. I like the caregivers that come.

Marlene C

I had some caregivers that I didn't like, and some that I really did like. BrightStar Care did good services. The caregiver did everything that needed to be done in the house and also took me on my errands.

William S_489916

We have been happy with BrightStar Care. They have nice people.

Sylvia G_489338

BrightStar Care is very professional, dedicated, responsible, and compassionate.

Jan S_481440

BrightStar Care is very handy to call if a person needs someone to help them.

Lucinda D_478514

I would tell my friends that BrightStar Care is fine.

Claire H_477973

It is very hard to find a good caregiver from BrightStar Care.