Right at Home Old Saybrook, CT

Offers Home Care

39 Reviews
Call (800) 973-1841
Right at Home Old Saybrook, CT (800) 973-1841
Hcp cert

Reviews of Right at Home Old Saybrook, CT

39 Reviews Write a review

Home Care Reviews for Right at Home Old Saybrook, CT

November 15, 2021

By Barbara H_39

I am a current client of this provider

They're very helpful. They vacuum and clean. To make my life easier they could keep the same people with me who are compatible. I'm fortunate now with the lady I have, but it'd be nice if they learned the routine and you didn't have to keep repeating stuff.

October 18, 2021

By Jennie D

I am a current client of this provider

They allow me to not worry so much about her. Lately finding people to replace my live in caregiver is difficult.

October 18, 2021

By Christopher R_3

I am a current client of this provider

The people we have now do a good job. We had someone come in and take pictures of our stuff, and they gave away our address.

October 07, 2021

By Ernest L

I am a current client of this provider

The caregiver comes and releases me to do what I need to do. I really like the caregiver.

September 28, 2021

By Richard S_29

I am a current client of this provider

The client is prone to accidents and the caregivers taking care of that really helps. They help shower him every day to keep up on his hygiene. The two caregivers that we have right now are wonderful.

September 10, 2021

By Donald M_22

I am a current client of this provider

The caregivers are good companions for my husband. The people in the office are very nice and accommodating.

August 25, 2021

By Ernest J_3

I am a current client of this provider

They do what I ask. They are punctual.

August 17, 2021

By William and Jane S

I am a current client of this provider

They are very responsive and have very good employees. They provide very responsible and dedicated staff. I've already recommended them to people.

August 05, 2021

By Anonymous_5067

I am a current client of this provider

They are really taking over the care of my mom. Our caregiver knows what mom needs and does a great job. I liked the fact that they work with me to fulfill my need, make sure we get a correct match with a caregiver.

July 08, 2021

By Stephen H_6

I am a current client of this provider

The caregiver pays attention to my husband who needs the care and is very helpful. I like that they're very good at communication and our caregiver is very nice.

July 08, 2021

By Leon P_1

I am a current client of this provider

They could provide transportation. They try to keep an aide here all the time even though it's hard.

June 29, 2021

By George M_22

I am a current client of this provider

I need a lot of help. The laundry is very helpful to me. I like the woman who comes and helps me out.

Provider Response

Thank you for taking the time to provide us with feedback. We rely heavily on current and past customer input on how our services are being performed so we can continually make process improvements. I am glad your caregiver is a nice match for you and helping with your needs. Finding the right caregiver/client match is one of our top goals.

June 29, 2021

By Alex K_3

I am a current client of this provider

She helps my husband since he's disabled. I like our caregiver.

Provider Response

I am glad your caregiver is working nicely. Finding the best possible match between caregiver and client is a core value of ours.

June 11, 2021

By Frances D_5

I am a current client of this provider

My mother is doing great with the aide we have now. The other aide was very paranoid about my mom's condition and her getting hurt. My mother is doing so much better. The aide is very attentive. My mother is doing great. When you call someone picks up the phone. You don't have to leave a message and wait for a call back. When they first bring a caregiver to the house, the manager person does an orientation and introduction. They are very professional.

Provider Response

Thank for you for the great feedback. We pride ourselves on customer service and finding the best possible caregiver match. I am happy your Mom is doing well.

June 11, 2021

By Janet B_14

I am a past client of this provider

They were very reliable. They were here daily so I could run errands. They are reliable.

Provider Response

Thank you for taking the time to provide feedback. We work very hard at being sure our caregivers are reliable and dependable. The administrative team in the office does an amazing job working out schedules and caregiver matching all behind the scenes to provide as seamless an experience as possible.

May 20, 2021

By Frank H_10

I am a current client of this provider

They are helping with what I need help with, I just now don't have as many days in the week to schedule things. Most of the care assistants have been nice and I have been able to get along with them.

April 24, 2021

By Anonymous_4763

I am a current client of this provider

They care for my mother so I don't have to worry about what is going on in the home. Their staffing pool is not very deep, so having a variety of caregivers to choose from is a little difficult.

March 17, 2021

By Polly D

I am a past client of this provider

They help with general services. Most of them have very good knowledge with nurse care. They are dependable and easy to work with. They have a good staff.

March 12, 2021

By Howard and Betty D

I am a current client of this provider

My husband is in a wheelchair and so the caregiver really helps him get around. Our caregiver is very helpful. We are happy with the services and they are something that we can depend on. We are happy with the services. We have a wonderful caregiver that comes.

March 04, 2021

By Allan S

I am a current client of this provider

I would like them to send me a caregiver who is fully trained. It makes things difficult for me, feeling like I have to teach them. I would like them to send me someone who knows how to clean.

March 04, 2021

By Robert K_20

I am a current client of this provider

Right now there's not too much that they need to do, I don't need intense care. The people I dealt with in the home were very friendly and seem competent.

February 23, 2021

By Janet H_14

I am a current client of this provider

They could provide me with consistent care, I cannot trust that the care will be the same from day to day. I would like to see more training in the caregivers.

February 18, 2021

By Robert S_62

I am a past client of this provider

They worked with the staff and they were responsive and compassionate. I liked that they were easy to work with and they were responsive.

January 19, 2021

By Roger D_7

I am a current client of this provider

The healthcare worker that comes here is phenomenal. She does anything I ask her to. My only complaint is the scheduling. It changes from week to week.

January 19, 2021

By Antranig P

I am a current client of this provider

They are able to provide excellent care for my father. I like our CNA. I also like the woman who initiated the process. She was very professional and helpful.

December 16, 2020

By Howard K_5

I am a current client of this provider

Right now it is very good. We have two wonderful aides. For instance with the weather they called yesterday to say no one is coming on Thursday. They keep you in touch with things.

December 07, 2020

By Anonymous_4676

I am a current client of this provider

I'm not really well, and I'm not sure I've really understood things. The medical professionals have been very kind to me. I appreciate the kindness I experience from the people, who are working on this difficult assignment. I'm grateful.

November 24, 2020

By David L_21

I am a current client of this provider

He is very easy to communicate with and my husband is comfortable with him. He helps me with anything I might need and asks me if he can do anything for me. I don't have that much experience with them yet, but so far with the caregiver we have now, they are doing good.

November 23, 2020

By kmalcolm94

I am a past client of this provider

Awful service and staff. My father received horrible care. The office staff was very rude. Do yourself a favor and try other companies before going to this one.

Provider Response

Thank you for visiting Right at Home of Old Saybrook. We pride ourselves on hiring caring, qualified staff members whose number one concern is our clients. I am sorry that you had a negative experience. We encourage you to call our office to clarify any mix ups and offer our assistance any way we can. Dave Harrison, RN | Owner

November 20, 2020

By Ricky T

I am a current client of this provider

They could make it easier by getting things done that we can't get to. The lady that comes cleans my house, but has a tendency to leave things in the wrong place.

November 11, 2020

By Anonymous_4679

I am a current client of this provider

I am disabled. They clean for me, and it's very helpful. I'd like the same one or two people to come to the house all the time. I get nervous with new people.
See all Home Care reviews (39) See fewer reviews
Get Costs

About Right at Home Old Saybrook, CT

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, staff are prepared to provide excellent service and ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

Get Costs

Photos of Right at Home Old Saybrook, CT

Get Costs
Get Costs

Get Costs

Right at Home Old Saybrook, CT

  • By clicking "Get Costs", you agree to our Terms of Use, our Privacy Policy, and our Agreement to be Contacted by Telephone. You also consent that we, or our partner providers, may reach out to you about senior living solutions or Medicare insurance using a system that can auto-dial; however, you do not need to consent to this to use our service.