They are essential in our daily lives.
I would like them to be considerate of compensations for their caregivers.
Right at Home Old Saybrook, CT
Offers Home Care
39 Reviews
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(800) 973-1841
Reviews of Right at Home Old Saybrook, CT
Home Care Reviews for Right at Home Old Saybrook, CT
April 25, 2022
I am a current client of this provider
April 05, 2022
I am a current client of this provider
I would rather be by myself. Some of them were nice, but they would drive me nuts. They would sleep most of the day and then come back at night. I don't really like having them here.
I wasn't too crazy about them. They would come and sleep a lot.
April 05, 2022
I am a current client of this provider
The care has made my life easier because I don't have to worry about cleaning the house.
I like that the caregivers are always on time.
March 03, 2022
I am a past client of this provider
The administrators were great, but finding the help was the biggest problem.
They needed more experienced people.
February 17, 2022
I am a current client of this provider
My mother is being well cared for. My mother is very immobile and the caregiver totally takes care of her. She does everything with no problems.
Right now, I am very happy with them so I can't think of anything they could do to improve. I had some issues with some people and they took care of all the issues as quickly as they could.
February 07, 2022
I am a current client of this provider
When I have the help here it makes a big difference in my daily life.
They need to have consistent aides.
Provider Response
Hi Maryann. Sorry to hear your caregiver is more sociable than you prefer. Please call the office and talk with one of our team members to share your concerns. We always want to match the right caregiver and client but if we don't know you are unhappy we can't fix the issue. Please call us and we will work it out so you get the best possible caregiver match.
February 03, 2022
I am a current client of this provider
The people they send make the experience positive.
They do their work. They come in and everything is done to my satisfaction.
December 16, 2021
I am a current client of this provider
She takes care of my cat which is a bonus.
I like that my caregiver is very thorough.
November 15, 2021
I am a current client of this provider
They're very helpful. They vacuum and clean. To make my life easier they could keep the same people with me who are compatible.
I'm fortunate now with the lady I have, but it'd be nice if they learned the routine and you didn't have to keep repeating stuff.
October 18, 2021
I am a current client of this provider
They allow me to not worry so much about her.
Lately finding people to replace my live in caregiver is difficult.
October 18, 2021
I am a current client of this provider
The people we have now do a good job.
We had someone come in and take pictures of our stuff, and they gave away our address.
October 07, 2021
I am a current client of this provider
The caregiver comes and releases me to do what I need to do.
I really like the caregiver.
September 28, 2021
I am a current client of this provider
The client is prone to accidents and the caregivers taking care of that really helps. They help shower him every day to keep up on his hygiene.
The two caregivers that we have right now are wonderful.
September 10, 2021
I am a current client of this provider
The caregivers are good companions for my husband.
The people in the office are very nice and accommodating.
August 25, 2021
I am a current client of this provider
They do what I ask.
They are punctual.
August 17, 2021
I am a current client of this provider
They are very responsive and have very good employees. They provide very responsible and dedicated staff.
I've already recommended them to people.
August 05, 2021
I am a current client of this provider
They are really taking over the care of my mom. Our caregiver knows what mom needs and does a great job.
I liked the fact that they work with me to fulfill my need, make sure we get a correct match with a caregiver.
July 08, 2021
I am a current client of this provider
The caregiver pays attention to my husband who needs the care and is very helpful.
I like that they're very good at communication and our caregiver is very nice.
July 08, 2021
I am a current client of this provider
They could provide transportation.
They try to keep an aide here all the time even though it's hard.
June 29, 2021
I am a current client of this provider
I need a lot of help. The laundry is very helpful to me.
I like the woman who comes and helps me out.
Provider Response
Thank you for taking the time to provide us with feedback. We rely heavily on current and past customer input on how our services are being performed so we can continually make process improvements. I am glad your caregiver is a nice match for you and helping with your needs. Finding the right caregiver/client match is one of our top goals.
June 29, 2021
I am a current client of this provider
She helps my husband since he's disabled.
I like our caregiver.
Provider Response
I am glad your caregiver is working nicely. Finding the best possible match between caregiver and client is a core value of ours.
June 11, 2021
I am a current client of this provider
My mother is doing great with the aide we have now. The other aide was very paranoid about my mom's condition and her getting hurt. My mother is doing so much better. The aide is very attentive. My mother is doing great.
When you call someone picks up the phone. You don't have to leave a message and wait for a call back. When they first bring a caregiver to the house, the manager person does an orientation and introduction. They are very professional.
Provider Response
Thank for you for the great feedback. We pride ourselves on customer service and finding the best possible caregiver match. I am happy your Mom is doing well.
June 11, 2021
I am a past client of this provider
They were very reliable. They were here daily so I could run errands.
They are reliable.
Provider Response
Thank you for taking the time to provide feedback. We work very hard at being sure our caregivers are reliable and dependable. The administrative team in the office does an amazing job working out schedules and caregiver matching all behind the scenes to provide as seamless an experience as possible.
May 20, 2021
I am a current client of this provider
They are helping with what I need help with, I just now don't have as many days in the week to schedule things.
Most of the care assistants have been nice and I have been able to get along with them.
April 24, 2021
I am a current client of this provider
They care for my mother so I don't have to worry about what is going on in the home.
Their staffing pool is not very deep, so having a variety of caregivers to choose from is a little difficult.
March 17, 2021
I am a past client of this provider
They help with general services. Most of them have very good knowledge with nurse care.
They are dependable and easy to work with. They have a good staff.
March 12, 2021
I am a current client of this provider
My husband is in a wheelchair and so the caregiver really helps him get around. Our caregiver is very helpful. We are happy with the services and they are something that we can depend on.
We are happy with the services. We have a wonderful caregiver that comes.
March 04, 2021
I am a current client of this provider
I would like them to send me a caregiver who is fully trained. It makes things difficult for me, feeling like I have to teach them.
I would like them to send me someone who knows how to clean.
March 04, 2021
I am a current client of this provider
Right now there's not too much that they need to do, I don't need intense care.
The people I dealt with in the home were very friendly and seem competent.
February 23, 2021
I am a current client of this provider
They could provide me with consistent care, I cannot trust that the care will be the same from day to day.
I would like to see more training in the caregivers.
February 18, 2021
I am a past client of this provider
They worked with the staff and they were responsive and compassionate.
I liked that they were easy to work with and they were responsive.
January 19, 2021
I am a current client of this provider
The healthcare worker that comes here is phenomenal. She does anything I ask her to.
My only complaint is the scheduling. It changes from week to week.
January 19, 2021
I am a current client of this provider
They are able to provide excellent care for my father.
I like our CNA. I also like the woman who initiated the process. She was very professional and helpful.
December 16, 2020
I am a current client of this provider
Right now it is very good. We have two wonderful aides.
For instance with the weather they called yesterday to say no one is coming on Thursday. They keep you in touch with things.
December 07, 2020
I am a current client of this provider
I'm not really well, and I'm not sure I've really understood things. The medical professionals have been very kind to me.
I appreciate the kindness I experience from the people, who are working on this difficult assignment. I'm grateful.
November 24, 2020
I am a current client of this provider
He is very easy to communicate with and my husband is comfortable with him. He helps me with anything I might need and asks me if he can do anything for me.
I don't have that much experience with them yet, but so far with the caregiver we have now, they are doing good.
November 23, 2020
I am a past client of this provider
Awful service and staff. My father received horrible care. The office staff was very rude. Do yourself a favor and try other companies before going to this one.
Provider Response
Thank you for visiting Right at Home of Old Saybrook. We pride ourselves on hiring caring, qualified staff members whose number one concern is our clients. I am sorry that you had a negative experience. We encourage you to call our office to clarify any mix ups and offer our assistance any way we can. Dave Harrison, RN | Owner
November 20, 2020
I am a current client of this provider
They could make it easier by getting things done that we can't get to.
The lady that comes cleans my house, but has a tendency to leave things in the wrong place.
November 11, 2020
I am a current client of this provider
I am disabled. They clean for me, and it's very helpful.
I'd like the same one or two people to come to the house all the time. I get nervous with new people.
About Right at Home Old Saybrook, CT
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, staff are prepared to provide excellent service and ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
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