Assisted Living Services Inc

The services are more impactful now that we have a live-in caregiver that can be with the client every moment of the day. The client has really liked her current caregiver. We are totally satisfied as of right now.

By having them, my father can have some relief from the care of my mother. He can get out and have a better quality of life. They are able to provide the care that we have requested.

They can have better communication. They can have more training with the aides.

They do their job. They are caring.

She had an immediate need and it has worked out well. They were very quick to help me get initial care in place. They have been very good at helping me with issues and they are very communicative and they are good at solving issues. Their billing is also been super straightforward.

They make day-to-day activity possible. I have mobility issues due to infections and surgeries, and they help with that. I've had the aide I have now, but I've had some concerns that haven't been addressed yet. My aide is outstanding, but when things initially started, I was told by a supervisor to lie to my aide to tell them I didn't have COVID, and I thought that was a horrific thing.

She helped the most by taking me to get my medication and would ask if I needed anything. One thing I would tell a friend is that the caregivers are excellent.

The services provided by the most current aide is great. She is not overbearing and she does very well. The company does not get back to me about aides coming. There have been occasions where no one has contacted me at all and that's my issue with the company.

I think that they can be the first person didn't have proper training and enough supervision, I felt that they could do a better job. Better training for them is needed. We were not happy with the first caregiver but later they gave me another person who was better.

I like that they are always checking in to make sure care is being done properly. They provided a bed alarm at no cost to us. They are always looking to find ways to make her life more comfortable. I particularly like the aide that I have at this time.

The services are still new, so I do feel the caregivers still need to become more familiar with the clients. This agency is very responsive.

They do what I ask, and make sure my mother can be taken care of. They try to get you the best caregiver for your needs.

She has someone to come in and know she won't overextend herself. I like that she's being helped so she can stay at home.

The agency allows my mother to be home instead of placed in a living facility. The agency responds pretty quickly to our concerns.

I think that I know that it makes me feel comfortable with leaving my father and know that they care about him. I get a phone call once a week and they seem to like their clients. They care about them.

The current caregiver, Bernard, has helped the most in everything. He is the live-in aide and he helps with all the caring, hygiene, and socialization for my father. I know they were telling me how they give an award out to their aides here and there. After trying several aides over the past couple years, my father has had a new aide for about 7 months.

They help with things like preparing his meals. They help with bathing and changing his diaper. I like that the office is accessible and friendly.

They've made the experience positive by improving my mother's health. I'd recommend them because the case managers do a good job of staying on top of things.

They offer online bill pay which makes it easy. My parents are difficult to work with. I like that they are accommodating and most of their caregivers go through specialized training.

They help her as they stay here at the home all the time. Assisted Living Services listens to me.

The one who makes the arrangements for the caregiver to be here isn't dependable. We have had some communication issues as she promised to call me and I do not get it. All in all, when you deal with the public, this is what you get. The girl who we have had this past year from Assisted Living Services has been great, we have had a few problems with girls showing up late or not doing much, but right now we are satisfied.

I like that she tries to do things with my mom to get her active. The great communication is the best part of the agency.

The caregivers that have not been very good only do the bare minimum. We did get off to a rocky start, but we finally got a good caregiver. They did not waste anytime helping us.

We have a live-in, and it has a positive impact on the quality of our lives. They are very responsive.

The old team was very prompt and communicated with me. The new team is slower to get the things I need, but it has not been bad. The quality of staff is low. It took a while to find someone that worked well with the client. It seems like there has been a shortage in staff.

All of the agency's services are very helpful. The work provided by the caregiver allows us to do other things during the day. The agency is very responsive and we have had no trouble with our caregivers.

The aids show up on time, we get calls if they'll be late. The communication has been great. I like the agency's consistency.

It is very easy to coordinate anything with them. They also follow up with any issues we might have. They stay in touch with you. The scheduler always calls me if there are going to be any changes.

A lot of them just sit on their phones. I though that would be against the rules. They could keep the rules the same. They change things as they go along.

The services are great for our family without them I would be in her own home the quality would not be as affected. They are efficient caring and caring professionals.

They have been helpful when they've shown up. I've had problems with them. The aides they have set up have not shown up for work.

My mother needs 24 hour care and that's taken a relief off of me. Unfortunately the aide does not drive, which I knew ahead, but it does give me a certain amount of responsibility. They could get me someone who could drive. They're easy to talk to and easy to reach.

They do what needs to be done. I like their consistency.

I could not survive without them. They are very responsive and they are only a phone call away. They leave no stone unturned. If a provider is unable to come in they try their best. They offer a lot more. I like that they really they try to meet my needs. I know that it is tough, but they try their best. I have a caregiver that cannot come in today or tomorrow, but I have temporary caregivers.

They could have better communication and should find people for coverage. They should improve their communication.

They have helped me the most by sent a qualified caregiver. I would tell a friend that they are friendly.

They are doing a good job, I'm very happy with the caregivers they provided. They need better communication.

They are always very cognizant of his needs. They send the same people every time, which I like. I like the consistency and dependability. I also like the training of the caregivers.

It has helped a lot. The girl has been with my mother for several years. I have already recommend them to a few people.

They have been very helpful. They are on time and if I need a hand with something they always offer to do something. So far I have had very good caregivers even though I have lost some. The replacements have been working out well.

They make her feel secure and not anxious about feeling alone. They give her peace of mind. I like how they are constantly checking up to see if everything is okay. The customer service there is great.

I have awesome caregivers. They are very awesome to work with. We have a good relationship and understanding of our needs.

It would be more helpful if they listened to me more. They could have more communication.

They have helped by taking off a lot of responsibility. We've gotten a couple workers whose schedules don't allow them to work a lot, but others are good on the other days. We've had a few exceptional workers.

I like that they provide services for both of my parents. They are the same as any other place, but I really like the caregiver.

Because so many things have come up lately, there have been highs and lows and it has been very stressful. I do not know how they select their pool of caregivers, but I have had good ones and bad ones. They need to do more home visits to get a better feel of what is going on in the home.

The caregiver helps in so many ways, she does everything around the house. I like Debbie, the caregiver. Not many worked for us, but Debbie worked out.

They provide support for my mother, so she has company and socialization. I like the quality if the caregivers, and the approach-ability.

She took some time to get to know my father and his personality type. She is able to self start. She takes initiative to see what needs to be done. I like the fact that they tailor the needs of the services to the patients. They consider the personality of the patient. They are very attentive to the needs of who they service.

The agency is helpful by being supportive during covid and they let our caregivers stay beyond the three weeks. I do not like the fact that they move the caregivers every month. They do three weeks on and one week off which I would like to see changed.

They have helped me the most by providing care that I couldn't do. I like that they are very responsive if I have a problem or concern.

They help him with laundry and cleaning. I would like them to give us a consistent caregiver.

She cooks, cleans, and supervises him. She has a good personality that matches him. We love the aide that we have. The office has been great. They communicate well with us, like if the aide needs a day off.

They help him by making sure he is clean and fed. They are very attentive to him. I like that they are good at following up with me.

Her aide is fantastic. Her aide is living there and has proven to be so great, she has been there for 5 years. We communicate over telephone and virtually. I love what they are doing.

I have been able to go to sleep at night and know that there is a caregiver there to take care of my husband, I like that they are responsive to our needs.

We had a couple of times were people didn't show up. I would like to see people show up on time.

They take care of my mother. They are easy to deal with and they are helpful.

I have complete confidence in the caregiver taking care of the client. I like that they keep me informed of everything that is going on with them and the caregiver. They call to check in all the time and so I feel very comfortable with them.

They have helped her by just being there and attentive to her needs. I like that they have good staff.

They help us to keep my mom feeling comfortable. I like that all of the staff are very friendly and helpful.

The caregiver tends to stay in the back unless he gets called to do something. He gives him his pills and his food but that's about all he does. It would be nice to have someone who would engage with him. I would like them to have an interview with him to get an assessment of what would be a good fit for him.

They found a great aide for my aunt that works well with me. She fills me in when necessary and is able to resolve issues well. They are very communicative, I would recommend them.

They worked with us to get a helper that my father actually likes. They need to have more access to better replacements.

I couldn't function without the assistance. I was impressed with there emphasis on finding a replacement when one of the caregivers calls off.

They keep my mom safe. They make sure she takes her pills. She does not remember anything. I can be in my house and work and have peace that she is being taken care of. I know she is safe. They are very helpful with my mom. The help they provide is good. It could be better. It is consistent for the most part. They have been amazing in allowing me to continue with my life. Also, to worry a little bit less.

He couldn't survive without them. He is wheelchair bound and they help prepare his meals and clean his catheters. The girls in the office that I am working with are amazing. They are very accommodating and they have been fantastic even though my father is fussy.

They help me the most by giving me peace of mind. The aid they provided is good.

They do a good job at communicating. So far so good and so far they have met the needs that we have had.

They give me peace of mind knowing my mother is in good hands getting the attention she needs and is receiving quality care. I like the caregiver that we have had in place for around 3 years, she is excellent. She provides excellent care for my mother and has great communication when the caregiver is gone and who will come in.

They are comforting and it made all the difference. They helped us through the whole process. They are very receptive and available.

My mother would not be able to live at home if we did not have the agency. They check in on her. I like that if I were to call and say I am not happy, they would very quickly do something about that.

It is helpful, but the caregiver I have struggles sometimes when my husband has a bad dementia day. They are very good and attentive.

They helped most by providing quality caregivers since I don't live near my dad. I am confident in the care they are giving since I can't be there to supervise. The quality of the caregivers they have provided has been excellent.

My mom has a live-in caregiver through the Chesire agency. I was anxious about switching mom from hourly help to 24 hours. Caregiver Mavis is an absolute blessing! She is everything you could want for your loved one. She is a hard worker, very attentive, responsible, and loving towards my mother. She goes the extra mile with great cooking, conversation, and making sure mom gets her daily hygiene and exercise. With Mavis you will never have to worry about your loved one. Thank you Assisted Living Services!

I know she is taken care of, I don't have to worry. They have wonderful communication, reaching out regularly. They have done everything they said they would do.

The most helpful part of the services is that they spend time with the patient. I like that the agency calls when no one is coming and when I need help.

They're helpful because some of them sweep the floors. They were excellent. Some of them really care.

It is not the agency, it is the woman that comes in. I have some issues but with her I mostly don't. I just do not have any problems with them. I have used other agencies were people did not show up or were sleeping.

It's made it much easier for my mom who's living at home. She wants to stay at home and the caregiver has stepped up to make sure that she does stay at home. I like that they're very attentive. They keep me informed of things going on.

By enabling my mother to stay at home instead of going to a nursing home. They are great at communicating and very supportive.

The current caregiver is very engaging to my grandmother and I don't have to worry about rushing home. I like the current caregiver.

She couldn't be where she is without them. We are very happy with our provider. She is on vacation now and they sent us someone that has been with my mom before. We like the continuity of care they provide.

She brings up his spirits. I like the caregiver that comes in on Saturday.

I work and I take care of my granddaughter so I would love to be able to have more time for everyone and I can't but my mother seems to be happy with her care. My mother has been with them for a number of years and they've always worked very hard for her to get coverage. If someone has had to leave they quickly get someone to cover the shift.

They offer outstanding service. They help her with taking a shower and going for a walk. My mother only speaks Spanish and she's having a hard time getting a caregiver who speaks Spanish.

They give me time off so I don't have to worry about my mom. They watch out for her and give her good care. I like the aide so far. They have been attentive to my mom.

They have allowed her to be taken care of while still maintaining some independence. They do reach out fairly often to see how things are going and they are very pleasant and understanding.

My mother could not live at home without the service. They take care of all of her household chores. Assisted Living Services, Inc. is very responsive and they communicate very well. They are a professional company.

The current caregiver has worked with the client very well. She has made a deep connection with the client. They gave us a total dud caregiver initially, but then they send us an excellent caregiver. However, I don't feel like she has much support from the agency.

The caregivers are pleasant and I like the way they operate. I like the people they have working for them.

The caregiver that I have does a lot for me and she goes beyond what she is supposed to. I have been with them for a while and I have had several caregivers but right now I have just one caregiver during the pandemic because the doctor said I shouldn't have multiple people coming in.

They help with cleaning. They do grooming. They change his beds. She feeds him when she is there. She gets him a hot breakfast when he is there. She makes sure he is clean. They have more consistency than other agencies, in terms of being able to keep their employees. In other companies, in the same week we would get two different people. I would have to train them on what to do. Assisted Living has been able to give us consistency.

They get me some time. I like the ease of getting a caregiver.

I am assured that my loved one's care is 100% 24/7 and I have been able to take a vacation and not worry about her. They care and they have quality people and they provide quality care and follow up and they take care of their care workers.

I do not have any problems with them. They came out with the caregiver and introduced her to us. I think they went into transition phase because they went into 28 days in and 7 days off. I do not know who I am getting next from them, but I guess that all the agencies went through that change when the minimum wage was changed. On her seven days off, they have another girl in there and they could do better with matching.

Normally I work full-time but now I am home all so see is very quiet, trustworthy, and we can count on her to do the things the way we want her to. The caregiver is loving, caring, and clean. She just does a beautiful job.

They give me a little more freedom by having him live with an aide. They have been doing a good job caring for my brother and they have provided some very good aides.

They make it so much easier on my life by being attentive to my father's needs. I like the kindness and how attentive the caregivers are to my dad.

Andrea was the only one there in the home. My mother worshiped the ground she walked on. My mother originally wouldn't let anyone into her home. With the nurses I have met, I couldn't ask for better staff. I would have them around my table any day.

They help with fall prevention which is nice. They communicate well with us. They are mindful of the person's individual needs.

They help her with everything such as eating, dressing and bathing. I like the quality of their caregivers.

My mom isn't able to do her ADLs on her own so we need the caregiver to allow my mother to keep living with us. I like the caregiver that we have right now. She's doing a terrific job. She's very dedicated.

It's allowed my mother to stay in her house and gives me peace of mind knowing that she's in good hands. The caregivers have all been professional, great with my mom, and caring.

Them just being there has been a big help. For several weeks the caregiver kept cancelling. I need to be able to be more dependent on them coming. They didn't cancel in advance either.

They communicate about who is coming. We have never had a problem with them.

She seemed to be a lot happier and she enjoyed having so much company around. I found that everyone they have sent us was very well trained and they all had certain specific qualities and I know that my mother was very pleased and comfortable with anyone they sent.

I don't know where the heck we'd be without their services. The aide my mother has most of the time is good, but the way she talks to me is not acceptable sometimes. We've had issues with her on several occasions.

It wasn’t easy to get anybody at Assisted Living Services, and they were not honest with me. The caregiver was okay, she wasn’t truthful though, and wasn’t as friendly.