BrightStar Care S. San Fernando Valley Van Nuys, CA

Karen_10

They could make my life easier by communicating with me and being more responsive. I think they could do better with communication.

Trong

It has greatly improved our daily life. Now that we are working with bright star, the care that we have been getting has been great. The quality of support both from the care provider and management. I have received support.

Janice G_11

They make sure the house is clean. They're very personable.

Claudette P

I am totally dependent and totally paralyzed, so I appreciate the service delivered. The agency is professional and responsive.

Erika_2

They do everything that I can't do to help her. I would like them to work out scheduling better. We have had caregivers cancel a lot.

Trell

I liked that it gave me less stress. I liked that they were always on time.

Pat D_4

They helped me physically because he was difficult to transfer. They were very responsive to my needs.

Russell _1

I would recommend them because they are very caring. She sent her best people.

Daniel T_5

They helped the most with cooking and dishes. I would recommend them because for the most part the caregivers are pretty good.

Sheri F_1

They can spend more time with the patient. I felt a little rushed with the therapy session. I don't know if that was her intention, but it seemed that way. I don't feel like they spend enough time with the patient. I had hip replacement surgery and they were in and out in 30 minutes.

Kara N

The agency has helped the most by giving me and other family members some relief. I like this agency because the quality of care has been outstanding.

Lorye D

They help me with light cleaning. I like them because they are helpful and call back right away.

Judith D_10

The agency has helped me the most because I cannot drive and the caregivers are able to take me where I need to go. For me to recommend them more they need to have more communication and have the ability to have my needs taken care of.

Jim S_35

It allows us to have the freedom to do other things while my mom is rbing taken care of. I think they do a very good job, but they're limited by the people they're able to recruit.

Vanessa _1

They have given me a little more freedom and taken good care of Marty. They really seemed to care about you and your loved one. They are very responsive and thorough.

Carol M_27

The caregivers have done a great job. I like that they are responsive in giving feedback.

Neil F_1

They are caring for her and transferring her. They help with her eating, preparing meals, and helping around the house. Just being there is great. We are on our third caregiver and the caregiver we have now is excellent.

Bruce C_5

They made my daily life positive by helping me with any task I couldn't do after my surgery such as cleaning. I like Brightstar care because they provided good care for me.

Maxine _2

Maria is really awesome. They help me with things like making sure that I have my shots and pills. I really like that they listen to me and my needs.

Guy M_1

They fill in when it's my mothers' caregiver's day off. We haven't had any issues with scheduling.

Anonymous_5134

The caregiver takes him to all the doctor's appointments. He is enjoying her company. My dad loves the person that is helping him. She is able to do everything that is needed. Everyone is very kind and professional.

Nancy _14

Once I got her out of here, I was better. They need better caregivers. The quality of caregivers needs to be improved.

Jennifer _9

We have varying degrees of care that needs to be more consistent. One caregiver we have is really great, but the other one is bad.

Sonya S_1

They help her with the ADLs. Sometimes the caliber of the caregivers could be better.

Desiree P

It got me on my way to healing. They were awesome! They were very personable and knowledgeable. I felt very comfortable.

LAURA H

They did an excellent job and they were helping me. I liked how they are all knowledgeable what they need to be knowledgeable in. They are courteous and friendly. They do an excellent job.

Jon M_1

They work around my schedule. They are flexible. They were reliable, they show up and I don't have trouble scheduling.

Miguel R

They give me good service and I just sit in my chair and they do everything I need. I would tell a friend that their service is excellent.

Cindy P_5

It took a lot of pressure off of me, in that I didn't have to focus on things during the day. I like the person they sent to us, the caregiver.

Jo-ann E

It gave me less responsibility to focus on then. I would have been the only person available to do care otherwise. The caregivers that came were really nice. It was easy to get set up, and they were easy to deal with.

BRENT B

They just helped him with his personal care needs and got him ready for bed. I liked the friendliness and willingness of the caregivers to help in any way they can.

Rossina C

They have shown me genuine care and they have been very thorough with their job. I like that they always follow up on the service they do, and the nurses I have are all excellent.

Kathy C

Without them, she wouldn't have been able to function. They always let us know who was coming and when.

Larry S_8

There is only so much you can do with Parkinson's. They have helped the most in providing companionship. I like that the agency sends good caregivers.

Carolyn T_2

I had to work and they were there to fill in for what I needed to get done.. I would recommend them because they are caring and have good communication.

Bruce E_1

They get the job done quickly. They are prompt and do a good job.

Lourdes G

They call every week to see if we need their services, they know their job, so if I have a question they know how to answer. They are so gentle, not rude, they come on time, and they wait for me when I am coming home from the hospital.

Larry

The person that's coming from BrightStar Care is very good. We've had no problem in communicating with the agency, and we're always able to call in and speak to someone if we have to. We have a caregiver that comes out four times a week. She takes walks with my wife, she exercises with her, she provides meals, and helps out around the house. Those are the basic services that she provides for us. They're a very good agency, but the drawback is that they're very expensive just like all the other agencies.

Grant A

They help me with my medications. I like the nurses they send me. They were extraordinary. Out of all the home health care agencies I've worked with, BrightStar is by far the best.

Timothy M

They give me the right medication that I need, and I haven't had problems for three years. They know what they are doing, they are always on time, and I am happy with them.

Antonnette

They should call us with a report in a timely manner. Their model is consistent to our model that we use with patients.

Anonymous_2684

The president of the company came to make sure things were going well, and they were very friendly. I liked that they had everything we needed.

Kathy S_26

The most helpful part of the care was the companionship. They worked out with what we needed for my mom. They are very reliable, caring, and loving. They fulfilled my needs.

Alexander _1

It has certainly helped me. They have made it very easy for things that I find difficult to do. They have been excellent, very attentive, and they have provided me what I have asked for.

Carrie E

They can not live by themselves anymore and my dad was getting up every night and getting lost on his way to the bathroom. They give him his medicine consistently. They keep the house clean. They wash sheets and dishes. They feed them and clean them. I like most of the caregivers very much. They are nice, kind, responsible, communicative. They stay in touch with us. The people that work there are very nice and responsive.

Mary Jo M_1

They help by just being there for her. Someone came in and stole something from my house.

Anonymous_195

They seem to be right here available if I need their help. They are very considerate.

Yanning

We will just use them as a backup if my children's primary care center is closed. They can provide more training to their caregivers. Some of the caregivers are not able to take care of children.

Ed M_2

He is bedridden and they are able to help him get out of bed. I haven't used anyone else, so when people ask about it, I do refer BrightStar Care with a few caveats.

Greg M

They provide care for the client. The impact is very high. They could become more responsive. They could react to needs and requirements quicker.

Patricia A

I have already recommend BrightStar Care to someone. If you select BrightStar Care, you will find a caring person that will help your loved one with their medical condition. I think that our caregiver could've been more helpful with house cleaning.

Anonymous

I would tell a friend that I have had good experiences with the caregivers from BrightStar Care because they are able to meet needs. The caregivers make sure that I am cared for. If I need something or if something needs to be done, the caregivers will do it.

Daniel W

At my time of ending services with BrightStar Care, they were unable to send me caregivers that fit my schedule. BrightStar Care's office staff quality of communication and follow up decreased over time.