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BrightStar Care S. San Fernando Valley Van Nuys, CA

5900 Sepulveda Blvd. Suite 515, Van Nuys, CA 91411

(800) 558-0653 (Caring Family Advisor™)

4.5

(52 reviews)

Offers Home Health Agencies and Home Care

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BrightStar Care S. San Fernando Valley
BrightStar Care S. San Fernando Valley
  • Top rated on Caring.com

Van Nuys, California 91411


4.5

(52 reviews)


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Home Health Agencies, Home Care

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Orange Home Health Inc

Van Nuys, California 91401



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Reviews of BrightStar Care S. San Fernando Valley in Van Nuys, California

4.5

(52 reviews)

    Provider of Choice 2024Employer of Choice 2024
    Home Care Pulse Certified 2024

    Claudette P

    5

    May 9, 2024

    I am a current client of this provider

    I am totally dependent and totally paralyzed, so I appreciate the service delivered. The agency is professional and responsive.

    Erika_2

    4

    April 19, 2024

    I am a current client of this provider

    They do everything that I can't do to help her. I would like them to work out scheduling better. We have had caregivers cancel a lot.

    Trell

    5

    February 24, 2024

    I am a past client of this provider

    I liked that it gave me less stress. I liked that they were always on time.

    Pat D_4

    5

    January 8, 2024

    I am a past client of this provider

    They helped me physically because he was difficult to transfer. They were very responsive to my needs.

    Anonymous_6742

    4

    December 6, 2023

    I am a current client of this provider

    It is really important. They could not change take caretakers so much. I need a statement to be able to send money in.

    Russell _1

    5

    November 15, 2023

    I am a past client of this provider

    I would recommend them because they are very caring. She sent her best people.

    Daniel T_5

    4

    October 20, 2023

    I am a past client of this provider

    They helped the most with cooking and dishes. I would recommend them because for the most part the caregivers are pretty good.

    Sheri F_1

    4

    July 25, 2023

    I am a current client of this provider

    They can spend more time with the patient. I felt a little rushed with the therapy session. I don't know if that was her intention, but it seemed that way. I don't feel like they spend enough time with the patient. I had hip replacement surgery and they were in and out in 30 minutes.

    Kara N

    5

    February 22, 2023

    I am a current client of this provider

    The agency has helped the most by giving me and other family members some relief. I like this agency because the quality of care has been outstanding.

    Lorye D

    5

    February 10, 2023

    I am a current client of this provider

    They help me with light cleaning. I like them because they are helpful and call back right away.

    Judith D_10

    4

    July 21, 2022

    I am a current client of this provider

    The agency has helped me the most because I cannot drive and the caregivers are able to take me where I need to go. For me to recommend them more they need to have more communication and have the ability to have my needs taken care of.

    Anonymous_5903

    5

    April 7, 2022

    I am a current client of this provider

    The agency helps my husband with medications and gets him to the wheelchair. I liked the caregiver I have from there and the oversight from the RN.

    Jim S_35

    4

    March 4, 2022

    I am a current client of this provider

    It allows us to have the freedom to do other things while my mom is rbing taken care of. I think they do a very good job, but they're limited by the people they're able to recruit.

    Vanessa _1

    5

    January 6, 2022

    I am a current client of this provider

    They have given me a little more freedom and taken good care of Marty. They really seemed to care about you and your loved one. They are very responsive and thorough.

    Carol M_27

    5

    December 6, 2021

    I am a current client of this provider

    The caregivers have done a great job. I like that they are responsive in giving feedback.

    Neil F_1

    5

    November 9, 2021

    I am a current client of this provider

    They are caring for her and transferring her. They help with her eating, preparing meals, and helping around the house. Just being there is great. We are on our third caregiver and the caregiver we have now is excellent.

    Bruce C_5

    5

    November 4, 2021

    I am a past client of this provider

    They made my daily life positive by helping me with any task I couldn't do after my surgery such as cleaning. I like Brightstar care because they provided good care for me.

    Maxine _2

    5

    October 5, 2021

    I am a current client of this provider

    Maria is really awesome. They help me with things like making sure that I have my shots and pills. I really like that they listen to me and my needs.

    Guy M_1

    5

    August 12, 2021

    I am a current client of this provider

    They fill in when it's my mothers' caregiver's day off. We haven't had any issues with scheduling.

    Anonymous_5134

    5

    August 6, 2021

    I am a current client of this provider

    The caregiver takes him to all the doctor's appointments. He is enjoying her company. My dad loves the person that is helping him. She is able to do everything that is needed. Everyone is very kind and professional.

    Nancy _14

    2

    July 6, 2021

    I am a past client of this provider

    Once I got her out of here, I was better. They need better caregivers. The quality of caregivers needs to be improved.

    Jennifer _9

    3

    June 5, 2021

    I am a current client of this provider

    We have varying degrees of care that needs to be more consistent. One caregiver we have is really great, but the other one is bad.

    Sonya S_1

    4

    May 19, 2021

    I am a current client of this provider

    They help her with the ADLs. Sometimes the caliber of the caregivers could be better.

    Desiree P

    5

    April 8, 2021

    I am a past client of this provider

    It got me on my way to healing. They were awesome! They were very personable and knowledgeable. I felt very comfortable.

    LAURA H

    5

    March 27, 2021

    I am a past client of this provider

    They did an excellent job and they were helping me. I liked how they are all knowledgeable what they need to be knowledgeable in. They are courteous and friendly. They do an excellent job.

    Jon M_1

    5

    March 4, 2021

    I am a current client of this provider

    They work around my schedule. They are flexible. They were reliable, they show up and I don't have trouble scheduling.

    Miguel R

    5

    February 18, 2021

    I am a current client of this provider

    They give me good service and I just sit in my chair and they do everything I need. I would tell a friend that their service is excellent.

    Cindy P_5

    5

    February 17, 2021

    I am a past client of this provider

    It took a lot of pressure off of me, in that I didn't have to focus on things during the day. I like the person they sent to us, the caregiver.

    Jo-ann E

    5

    February 5, 2021

    I am a past client of this provider

    It gave me less responsibility to focus on then. I would have been the only person available to do care otherwise. The caregivers that came were really nice. It was easy to get set up, and they were easy to deal with.

    BRENT B

    5

    January 6, 2021

    I am a past client of this provider

    They just helped him with his personal care needs and got him ready for bed. I liked the friendliness and willingness of the caregivers to help in any way they can.

    Rossina C

    5

    November 24, 2020

    I am a current client of this provider

    They have shown me genuine care and they have been very thorough with their job. I like that they always follow up on the service they do, and the nurses I have are all excellent.

    Kathy C

    5

    November 20, 2020

    I am a past client of this provider

    Without them, she wouldn't have been able to function. They always let us know who was coming and when.

    Larry S_8

    4

    July 22, 2020

    I am a current client of this provider

    There is only so much you can do with Parkinson's. They have helped the most in providing companionship. I like that the agency sends good caregivers.

    Carolyn T_2

    5

    July 17, 2020

    I am a current client of this provider

    I had to work and they were there to fill in for what I needed to get done.. I would recommend them because they are caring and have good communication.

    Bruce E_1

    5

    July 11, 2020

    I am a current client of this provider

    They get the job done quickly. They are prompt and do a good job.

    Lourdes G

    5

    July 10, 2020

    I am a current client of this provider

    They call every week to see if we need their services, they know their job, so if I have a question they know how to answer. They are so gentle, not rude, they come on time, and they wait for me when I am coming home from the hospital.

    Larry

    5

    June 21, 2020

    I am a current client of this provider

    The person that's coming from BrightStar Care is very good. We've had no problem in communicating with the agency, and we're always able to call in and speak to someone if we have to. We have a caregiver that comes out four times a week. She takes walks with my wife, she exercises with her, she provides meals, and helps out around the house. Those are the basic services that she provides for us. They're a very good agency, but the drawback is that they're very expensive just like all the other agencies.

    Grant A

    5

    April 14, 2020

    I am a current client of this provider

    They help me with my medications. I like the nurses they send me. They were extraordinary. Out of all the home health care agencies I've worked with, BrightStar is by far the best.

    Timothy M

    5

    January 17, 2020

    I am a current client of this provider

    They give me the right medication that I need, and I haven't had problems for three years. They know what they are doing, they are always on time, and I am happy with them.

    Antonnette

    4

    November 11, 2019

    I am a current client of this provider

    They should call us with a report in a timely manner. Their model is consistent to our model that we use with patients.

    Anonymous_2684

    5

    October 11, 2019

    I am a past client of this provider

    The president of the company came to make sure things were going well, and they were very friendly. I liked that they had everything we needed.

    Kathy S_26

    4

    October 8, 2019

    I am a past client of this provider

    The most helpful part of the care was the companionship. They worked out with what we needed for my mom. They are very reliable, caring, and loving. They fulfilled my needs.

    Alexander _1

    5

    July 11, 2019

    I am a current client of this provider

    It has certainly helped me. They have made it very easy for things that I find difficult to do. They have been excellent, very attentive, and they have provided me what I have asked for.

    Carrie E

    5

    June 20, 2019

    I am a current client of this provider

    They can not live by themselves anymore and my dad was getting up every night and getting lost on his way to the bathroom. They give him his medicine consistently. They keep the house clean. They wash sheets and dishes. They feed them and clean them. I like most of the caregivers very much. They are nice, kind, responsible, communicative. They stay in touch with us. The people that work there are very nice and responsive.

    Mary Jo M_1

    3

    June 12, 2019

    I am a current client of this provider

    They help by just being there for her. Someone came in and stole something from my house.

    Anonymous_195

    5

    May 17, 2019

    I am a current client of this provider

    They seem to be right here available if I need their help. They are very considerate.

    Yanning

    4

    January 11, 2019

    I am a current client of this provider

    We will just use them as a backup if my children's primary care center is closed. They can provide more training to their caregivers. Some of the caregivers are not able to take care of children.

    Ed M_2

    5

    November 13, 2018

    I am a current client of this provider

    He is bedridden and they are able to help him get out of bed. I haven't used anyone else, so when people ask about it, I do refer BrightStar Care with a few caveats.

    Greg M

    4

    November 7, 2018

    I am a current client of this provider

    They provide care for the client. The impact is very high. They could become more responsive. They could react to needs and requirements quicker.

    Patricia A

    4

    December 13, 2017

    I am a past client of this provider

    I have already recommend BrightStar Care to someone. If you select BrightStar Care, you will find a caring person that will help your loved one with their medical condition. I think that our caregiver could've been more helpful with house cleaning.

    Anonymous

    5

    December 1, 2017

    I am a current client of this provider

    I would tell a friend that I have had good experiences with the caregivers from BrightStar Care because they are able to meet needs. The caregivers make sure that I am cared for. If I need something or if something needs to be done, the caregivers will do it.

    Daniel W

    2

    September 14, 2017

    I am a past client of this provider

    At my time of ending services with BrightStar Care, they were unable to send me caregivers that fit my schedule. BrightStar Care's office staff quality of communication and follow up decreased over time.

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    About BrightStar Care S. San Fernando Valley in Van Nuys, California

    BrightStar Care S. San Fernando Valley is a Senior Care provider in Van Nuys, California that offers residents Home Health Agencies and Home Care services. Contact BrightStar Care S. San Fernando Valley for more details on services and rates.

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