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Home Instead - Santa Clarita, CA

28110 Avenue Stanford, Santa Clarita, CA 91355

(800) 558-0653

Verified Partner

4.3

(8 reviews)

Offers Home Care

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Reviews of Home Instead - Santa Clarita, CA in Santa Clarita, California

4.3

(8 reviews)

    TKM

    5

    April 16, 2023

    I am a past client of this provider

    Home Instead was hired to help with a dear friend when she had physical and mental challenges due to Parkinson’s disease. The workers who came to the home were very competent, caring, professional and kind. They also accompanied her to many appointments when her significant other would not or could not take her. The home office was also great and supportive. There were circumstances that came up that needed attention, and they were quick to notify me and support me through some very tough times. They were extremely supportive as well when we ended up in a Hospice situation. If you are needing help caring for a loved one at home, I highly recommend their services. They went above and beyond for my loved one and for those involved in her care.

    Cluvymom

    5

    December 19, 2018

    I am a current client of this provider

    I have been a client for 3 years. My needs have changed and Home Instead is always able to provide competent, skilled caregivers to meet those needs. They help me care for my 2 cats and bird. They are also flexible and able to accommodate doctors appointments, family events, etc.

    Caregivers evaluation

    5

    November 22, 2018

    I am a current client of this provider

    All levels of service from office personel and caregivers are at highest level of service

    Linda Q

    5

    September 21, 2018

    I am a current client of this provider

    This service is helpful not only for clients at home, but also for extra services needed for those in assisted living -- those who are not quite ready for memory care, but still need extra help. This service has helped my mom stay in the community she loves, near friends and activities, even though I am 3 hours away. The agency is there every day to help her get up, showered and dressed, as well as getting her to medical appointments.

    S.D.258786

    3

    October 13, 2016

    I am a current client of this provider

    It was not working out with Home Instead Senior Care because my husband doesn’t really need them. It’s not working with the caregiver, although it was nice to have her as a companion and many things. It’s 2 days a week. I really prefer one day a week, but they had to have two days a week, so that’s not really working out too well with me. The staff didn’t match someone up. Like I told her that my husband can walk and do things, and then they gave me someone who really takes care of him and walks with him and all that. That’s one of the things I didn’t like too much. Also the caregiver lives far too, a little away from here. My husband doesn’t need that mobility help. He is still also alert enough to take his medications on time. What I wanted them to do is mainly be here for him while I was gone.

    Provider Response

    Hello S.D., Thank you so much for bringing these thoughts to our attention. I’m sorry things didn't match your expectations. As you experienced, we look to not only to do our best, but to exceed expectations for clients and their families. The 2-day agreement you approved allows us to provide this premium care. We’re glad you enjoyed our caregiver’s companionship and would be glad to help again in the future. I would be open to answer any questions at any time, so feel free to contact me at 661.254.8701. Thank you – Joel Green, Owner

    Client025220

    2

    June 10, 2016

    I am a current client of this provider

    I'm kind of neutral with Home Instead Senior Care - Santa Clarita. We've had two caretakers who were very good, but they replaced them; I don't know why. I wasn't as happy with the new one. She was not very comfortable dealing with someone with Alzheimer's. She would come in and fall asleep on the couch. I was not happy with that. I think they need to be more assertive in monitoring what the healthcare workers are doing and maybe create a plan for specific patients because I know when I met with the area director, she said they would take my husband to the center. It all sounded great, but it didn't really happen, and it was more like sitting in front of the TV all day.

    Susan75313950

    5

    December 17, 2013

    I am a current client of this provider

    Home Instead Senior Care was a very professional organization. They were a very hands-on company. They really took good care of their caregivers and they provided continuing education for them. They made sure that their caregivers knew what they were doing in the situation. The caregivers were really committed to my mom in providing excellent care.

    tammyvel

    5

    October 30, 2012

    I am a past client of this provider

    The response from Home Instead was really good. But we only had the caregiver for a couple of days, because dad became too aggressive towards her. He has Alzheimer's. He's confused. But as far as I know the caregiver was okay and I think my mom was comfortable enough. They very nice, and they still call mom just to see how things are going.

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    Services and Amenities of Home Instead - Santa Clarita, CA in Santa Clarita, California

    Fitness & Wellness Programs

    • Fitness Opportunities

    Sub-types of Home Care

    • Full Service Agency

    Licensing & Inspections

    • Staff Drug Screening

    Transportation & Shopping

    • Transportation Services for General Shopping

    Companionship & Escort Assistance

    • Companionship Services

    Family/Caregiver & Relocation Services

    • Family Communication Services
    • Transitional Care

    Financing & Payment Options

    • Payroll Provided for Caregivers

    Housekeeping & Maintenance

    • Housekeeping Services

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Health Services

    • Companion Care
    • Memory Care

    Staff Training & Qualifications

    • Staff trained in memory care
    • Continual Training
    • Interview Every Team Member in Person
    • Reference Checks
    • Staff Driving Record Check

    Bonds & Insurance

    • Is Bonded and Insured

    Personal Care

    • Meal Preparation
    • Dressing Assistance
    • Toileting Assistance
    • Bathing Assistance

    Care Management Services

    • Residency Confirmation

    Additional Amenity Information

    • Agency: Each Home Instead franchise office is independently owned and operated.
    • Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
    • Training Areas: the aging process, building relationships, Alzheimer's or other dementias care

    About Home Instead - Santa Clarita, CA in Santa Clarita, California

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Santa Clarita, CA

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