Right at Home Inland Empire Rancho

Offers Home Care and Home Health Agencies

108 Reviews

2020, 2021, 2022

‌7365 Carnelian St ‌, Suite 213

Rancho Cucamonga

91730

Right at Home Inland Empire Rancho

https://d13iq96prksfh0.cloudfront.net/cdn/photos/117552/730x450%23.jpeg

4.6 108

Lynn S_27 2023-01-05 I like that the people do really well with the services. I like their quality of service. I am a current client of this provider

5 5 1

Pauline J_4 2022-12-16 If they had a note or documentation on the follow-up involved, that would be great. They are able to come out to the home. I am a current client of this provider

5 4 1

Helen J_3 2022-12-06 My caregivers have helped me the most with their understanding. The agency needs to have more workers. I am a current client of this provider

5 4 1

Alon C 2022-12-06 I cannot do anything without them so it's very helpful. They go to the store for me if I ask them to. I like that they always come on time. I am a current client of this provider

5 5 1

Gladys H_3 2022-11-17 All the caregivers have been very good. They come and help me with things like washing the laundry. They will vacuum if the carpet has bits on it. They have done a very good job providing the services for us. I am a current client of this provider

5 5 1

Barbara E_10 2022-11-17 I like having peace of mind knowing my mom is being taken care of. They are flexible. I am a current client of this provider

5 5 1

Maurice F 2022-11-04 They help with my laundry. I like that they send someone who can take of things for me. I am a current client of this provider

5 4 1

Lorretta R_2 2022-10-10 They come on Mondays and Wednesdays. Sometimes I have to tell them to rest. I would recommend them to anybody that needs healthcare people. I am a current client of this provider

5 5 1

Marion W_8 2022-10-05 There have been times when I needed someone on short notice, and they have someone available. I like that they are reliable. I am a current client of this provider

5 5 1

Caroline G_3 2022-09-13 I have a good caregiver, it all depends on the caregiver. My caregiver shows up when they are supposed to be there which relies on the agency being good as well. I have this very good caregiver who I like, that's why I would recommend the agency. I am a current client of this provider

5 5 1

Andree M 2022-09-13 The service has had a positive impact because they are very reliable date-wise and they are very accurate on the timing when to arrive and when to leave. I like that they are able to have altered people to come in when one can't and one can. I am a current client of this provider

5 5 1

Anonymous_6533 2022-09-06 They could call us. We would like to have the same caregiver every day. I would like them to ask the clients what they would like and not do what the business would like. I am a current client of this provider

5 3 1

Hervey G 2022-08-22 I am the sole caregiver so it has helped me a lot. It has given me time for myself. They need to make sure that the aides are trained and clearly understand what they need to do. I am a current client of this provider

5 4 1

Helen M_4 2022-08-04 The agency helps me if I have any problems. I like this agency because they are easy to talk to and they are friendly. I am a current client of this provider

5 5 1

Josefina A 2022-08-04 They sent me someone that I adjusted to. When the girl is out, they don't send me a replacement. I miss my appointments because of this. I am a current client of this provider

5 4 1

Doris B_10 2022-07-21 They have helped the most by making sure the client is comfortable and they are on it right away if she has pain. I like that when they come over they do stuff for the both of us. I am a current client of this provider

5 4 1

Gloria A_7 2022-07-11 They have helped with providing services and company. I like the type of professionals that they send to my home. I am a current client of this provider

5 4 1

David H_33 2022-06-17 I have no idea how they could improve. She helps with cooking and taking me shopping. They're always available and do what I ask. I am a current client of this provider

5 4 1

Eric N 2022-06-16 Have the same caregiver anytime, so they know what needs to be done. There's only been one caregiver on time every time. I am a current client of this provider

5 4 1

Willie T_1 2022-06-08 They have helped me by sending out the same person on a weekly basis. It would be nice if they would let me know what is going on. I am a current client of this provider

5 5 1

Anonymous_6099 2022-05-18 The provider has helped by being there and helping me with things I am not able to do. I would like the agency to be more consistent with the caregivers. I am a current client of this provider

5 4 1

Gaye M 2022-05-18 They have helped me the most by providing companionship. Everyone is very helpful, and I really like my companion. I am a current client of this provider

5 4 1

Johnny C_2 2022-05-18 What they do really helps out and it is very positive for me as a person. I like that they really help out when they come. They do a good job. I am a current client of this provider

5 5 1

Judy P_21 2022-05-04 The agency has really good people. I like that the agency is easy to get a hold of. I am a current client of this provider

5 5 1

Don P_10 2022-04-05 He looks forward to Steven coming, and it helps me because I don't have to do his care routine. I like the care we are getting and the caregiver. I am a current client of this provider

5 5 1

Ora W 2022-04-05 They have been able to do what is needed. I like that they work with you and I do not have any real problems. I am a current client of this provider

5 5 1

Anonymous_5882 2022-03-04 The caregiver was very cooperative and did exactly what I needed. I would recommend them because I've had no problems with them. I am a past client of this provider

5 5 1

Frank P_10 2022-03-02 they do what I ask them to do and they wash and clean everything. Mostly they do everything like clean and do lunch. I am a current client of this provider

5 4 1

Anonymous_5116 2022-02-17 We never have a set schedule and we don't know who to expect or when to expect them. They don't keep the same people for the clients that have Alzheimer's. They need to keep their word when they tell the clients things. I am a current client of this provider

5 2 1

Chris K_6 2022-02-04 The caregivers bring breakfast with them at the door. The ladies drive so they have a vehicle to help my mom out. They were very easy and worked with my needs and my mother's needs. They followed my instructions, so things went smoothly. I am a current client of this provider

5 5 1

Wanda A_1 2022-01-24 They have been able to provide good consistent caregivers. I like that they follow up when I have a call or question. I am a current client of this provider

5 5 1

Leslie M_6 2022-01-13 They help change them and feed them. Just everything in general is helpful. They are very willing to work with people and meet their needs. I am a current client of this provider

5 5 1

David T_24 2022-01-05 The services help me greatly because it makes it possible for me to take a nap or go out. When I asked them to get me a caregiver, they sent me a consistent one. I am a current client of this provider

5 5 1

Charlie S 2022-01-05 The caregivers come and help make his meals. They also help him get dressed. The services have been very helpful for my brother. I am a current client of this provider

5 5 1

Shirley B_18 2021-12-23 There isn't much more they can do. It allows me to get out of the house for a while. They get the people here. They people have been excellent. I am a current client of this provider

5 5 1

Peter B_6 2021-12-20 They helped me with all my day-to-day tasks that I cannot do on my own. They followed through with everything, and they would answer my questions. I am a past client of this provider

5 5 1

Pat C_15 2021-12-08 They have provided efficient aides. I like how they help my wife. They care about family. I am a current client of this provider

5 5 1

Dennis R_7 2021-12-03 I broke two hips and I've had back surgery, so I'm confined to a wheelchair. I need a whole lot of attention. I have one person that is super good and he gives me a shower and helps me with walking. The other people didn't help me too much with those things because I'm a little large. I am a current client of this provider

5 4 1

Craig M_2 2021-11-17 They are very pleasant, positive people and they are on time,. They are prompt and their people are well trained. I am a current client of this provider

5 5 1

Anonymous_5354 2021-11-04 They provided inexperienced caregivers. They need more experienced caregivers. I am a current client of this provider

5 3 1

Charlotte T_2 2021-10-19 The service was perfect. She loved the ladies that came by. I was spending a lot of time in the house before the caregivers started coming. They had great communication. They let us know when someone was coming. I am a past client of this provider

5 5 1

Michael M_52 2021-10-15 When the caregiver is here it allows me to relax and run errands. They are personable, accommodating and well organized in the office. I am a current client of this provider

5 5 1

Mercedes R 2021-09-28 The regular girl that came in did a really good job. They could have contact when they had changes. I am a past client of this provider

5 4 1

David M_4 2021-08-25 Katherine is excellent. June doesn't do everything that I need. I have an excellent worker that works wonderfully. I've had other ones though that comes late and leaves early. I am a current client of this provider

5 4 1

Anonymous_5113 2021-08-20 It would be more helpful if they had backup plans and if they communicated better. They need to have a backup plan when someone calls off. I am a current client of this provider

5 3 1

Anonymous_2510 2021-08-11 The caregiver does the groceries and that is all. Right at Home needs to get more nurses to come in for my mother. I am a current client of this provider

5 4 1

Charles " LTC" M 2021-07-08 They should be more experienced, some of the people they send out say they have knowledge, and they don't, at least not for what we need. I am able to have the hours that I want, the girls they send are pleasant and capable. I am a current client of this provider

5 4 1

Robert M_31 2021-06-25 One important thing is they help with post-operation recovery, and they made me breakfast and cleaned my house. I like the ladies that come here and help me, they have a good work ethic and good attitudes. I am a current client of this provider

5 5 1

Daniel P_7 2021-06-22 It made my life easier, because they took over like it was me. They work with you and they help you. They are understanding and accommodating. I am a current client of this provider

5 5 1

Viola G_1 2021-06-16 I've had Sandra with us for 5 years now, and she does a great job, she's like a member of our family. I've recommended them twice already. I am a current client of this provider

5 5 1

Bea S 2021-06-10 They help me with housework and making dinner. I like having the same caregiver for a few days in a row. I don't like a different person every day. Some don't know what to do or where things are. I am a current client of this provider

5 4 1

Elisa W_1 2021-05-10 We have not had any issues. They keep my wife comfortable. They are very easy to work with. The caregivers are very good. They've been consistent with trying to send good people. I am a current client of this provider

5 5 1

Evelyn V_1 2021-04-07 They send workers everyday for an hour. They get medicine close to me. I like that they send someone to help me. I am a current client of this provider

5 5 1

Julie S_17 2021-03-18 It keeps my mom occupied and out of trouble during the day while I'm at work. The caregivers, especially one in particular, have been really good with my mom. I am a current client of this provider

5 5 1

Debbie B_14 2021-03-04 They are responsive when I call about certain things. They could contact me regarding caregiver changes. I am a current client of this provider

5 5 1

Mattie J 2021-02-22 They look out for me and they look after me. They do what they are supposed to do. My caregivers and I mesh with our personalities. I am a current client of this provider

5 4 1

Josephina R 2021-02-03 Sometimes they're unreliable and they'll call us at the last minute. We have to scour to find someone to fill in for them. We don't have very many caregivers come in, just one or two that know who she is, but I feel that they do a sufficient job with those two. I am a current client of this provider

5 4 1

John J_20 2021-01-19 It allowed my wife to heal. It was the caregivers that made things great. I am a past client of this provider

5 5 1

Charles "Wes" R 2021-01-18 They help me get my groceries and do my shopping. They always keep in touch with me and they are good to call if someone isn't coming. I am a current client of this provider

5 5 1

Eric S_6 2021-01-07 It's an extra hand to help deal with stuff. They could communication a little better with us when something comes up with the caregiver. I am a current client of this provider

5 4 1

Ted T_3 2021-01-06 The services not only took care of my husband, but also me as his wife. I would recommend them because the services were excellent and the office was responsive. I am a past client of this provider

5 5 1

Anonymous_4383 2020-12-05 When the caregivers are here, they have a good impact on my mom's live. When they are not here, or when the caregivers are not good, it causes confusion and panic for my mom. She has PTSD from a past event and having so many different caregivers panics her. This morning, I noticed that she kept backing up and looking at the caregiver and kept yelling, who are you?! I wouldn't recommend Right at Home. My mom gets way too many caregivers, and several times they have not shown up to their shifts. Once we were told a caregiver was waiting for an hour, but we never saw them, and the company told us that we had cancelled the shift, which we did not. I am a current client of this provider

5 1 1

Paul S_14 2020-11-09 They have made life a lot easier, because the caregiver has gone above and beyond to help my mom. They came highly recommended and the caregiver that I have has been really good. The field representative fixed the schedule. I am a current client of this provider

5 5 1

Lynn S_11 2020-10-29 I like a really clean house, but my caregivers haven't quite gotten there yet. Then I moved to the house in front of me, and so we are working on getting everything cleaned up. Otherwise, they take great care of me. I like the caregivers who come to help me because they have a desire to help me. One who knows I haven't had my coffee yet, will go ahead and make it for me. I am a current client of this provider

5 5 1

Rubye M 2020-10-08 Sometimes they wouldn't show up and they wouldn't call me about it. They had no back up plans so we went days without care. They could have worked on getting a back up person. I am a past client of this provider

5 1 1

Daisy B 2020-10-08 I just want them to do it the way I say and not argue with me. I cannot remember who I had a problem with but if you had someone who didn't argue, I would recommend them. I am a past client of this provider

5 4 1

Sabrina B 2020-03-11 Having someone here is helpful so I can go out and shop. The initial contact with the marketing guy wasn't very good but they have been good since. I am a current client of this provider

5 4 1

James C_19 2020-03-10 They watched him. I haven't had any problems with them. I like the caregivers and that they're really personable. I am a past client of this provider

5 5 1

Jennifer P_5 2020-03-06 They clean my house. I like the person that comes to my house. I am a current client of this provider

5 5 1

Saundra R 2020-02-25 She has been with me for a year and a week now. She cooks my breakfast. I like that I have an excellent woman that comes in. I am a current client of this provider

5 5 1

Donald J_5 2020-02-11 They should be more consistent with the agents. All the agents we've worked with have been friendly. I am a current client of this provider

5 4 1

Manuel and Carmen R 2020-02-07 The worker is great and works hard for me. They help me with my health and make me feel good about my life. I am a current client of this provider

5 5 1

Delight H 2020-01-23 The owner of the company is very willing to work with me. They are very responsive. I am a current client of this provider

5 5 1

Catherine S_7 2020-01-21 They help me out physically, mentally, and socially. The girls they send are confident. I am a current client of this provider

5 5 1

Mike and Kathleen C 2020-01-10 I don't drive or have a car, so they are a big help if I need my medicine. I like that they are very comforting and very good at what they do. They are polite, and I'm slower than a turtle when I'm walking, and I'm not worried that she will step in front of me. I am a current client of this provider

5 5 1

Susanne S_1 2020-01-10 They could be more consistent with the caretakers, because they are always losing them. They could have better scheduling. I am a current client of this provider

5 4 1

Roland 2019-12-13 We used Right at Home Rancho Cucamonga for a 1-day thing. So far, the care they provided was adequate. I was pleased with the caregiver that we had. She was prompt, knowledgeable and caring. I think that the price is too expensive. She administered the medication on time and kept my wife dry and clean. I would recommend this agency to others. I am a past client of this provider

5 5 1

Christine A_4 2019-11-13 Without their help, I wouldn't be able to take a shower or anything else. I like the people they send me. They really take care of me and give me what I need. I am a current client of this provider

5 5 1

Sally C_4 2019-10-25 I knowing that my loved one has appropriate care when I can't be there. They're very reliable, and they seem to provide quality care. I am a current client of this provider

5 5 1

Skip L 2019-10-08 Her quality of life would be a lot less without the care. They come here when I'm not available. If I have any concerns, they will take care of it. They listen to your concerns. I am a current client of this provider

5 5 1

Lashman J 2019-09-27 They have saved my life two or three times. It is very meaningful. When my caregivers come, they take care of my needs and go the extra mile. They could do better by having more staff so I can have care more often. I am a current client of this provider

5 4 1

Carmen G_1 2019-09-25 She does a good job with all that she does. I would recommend them because the person that comes and helps me is great. I am a current client of this provider

5 5 1

Michael B_19 2019-09-10 For her needs, she feels that they're adequate, but I would like to see more. I need to work that out between the caregiver and my mother because there's a communication gap between them. I've had a couple of incidents where they need to follow up with some of my instructions. We said we didn't need care for a particular day, and the caregiver didn't get the message, so they showed up to the house anyway. That's happened a couple of times. I am a current client of this provider

5 4 1

Geraldine W_4 2019-09-04 The last girl has been coming for three years. She engages with my mother really well. She uplifts my mother. Their caregivers come on time. They're clean and courteous. My mother really likes them. I am a current client of this provider

5 5 1

Kathleen Gonzales, RN L 2019-08-27 They are able to help me when I am down a caregiver, and they provide a quality caregiver for me. Whenever I call them, they accommodate my needs. I am a current client of this provider

5 5 1

Anonymous_2260 2019-08-02 When we hit a good caregiver who will have a conversation with my loved one, then he will not feel as lonely and he will talk with his wife. I like our main caregiver. I am a current client of this provider

5 4 1

Theresa S_2 2019-08-02 They make sure they have long care and feed her 3 meals a day. They make sure she gets the entire package. They offer gloves and disposables for the care at home, so you don't have to worry about that. I am a current client of this provider

5 5 1

Cynthia "_1 2019-07-29 The caregiver that came five days a week would cook for my loved one. The new caregiver we have will come to help with light housekeeping. The services are great, they are very understanding, and they have a lot of compassion. Right at Home has always done great by us, but their hands are tied by In of Age. In of Age is who is paying for the services. I am a current client of this provider

5 5 1

Pam M_1 2019-07-17 I have a girl that does all my stuff for me. They are very good. They call to make sure the home care is good, and they care about the people. I am a current client of this provider

5 5 1

Sarah M_2 2019-07-02 They do housework. They have excellent service. They notice the things that need to be done. I am a current client of this provider

5 5 1

Janine V 2019-07-02 The provider has been helping me a lot with the housework. They are very thorough. I have had quite a few different ladies come in, so I can't really decide which one I like the best. I am a current client of this provider

5 5 1

Hollis R 2019-06-07 It gives me a little time to be by myself. I appreciate the personal care they give my husband. I am a current client of this provider

5 5 1

Steven W_4 2019-06-07 They really help me out. They don't a lot of things that I can't do anymore. The person they sent me is good. He is a young man. He is a very nice, gentle soul. I am a current client of this provider

5 5 1

Anonymous_990 2019-05-23 I need some help with cleaning the bathroom, such as mopping the shower and cleaning a chair I have in the shower. Unfortunately, some of the caregivers were a little immature in their work. I only get the services for a few hours a week, but I would like them more time. I'm old, so I need their services. I am a current client of this provider

5 4 1

Richard R_6 2019-05-02 They only do my laundry. I like that if I have an appointment on the day that I need help, they change the date for me. I am a current client of this provider

5 5 1

Nancy O_7 2019-04-01 I just needed someone in the house with me so I wasn't here alone, and they were able to give the medication. It was very good. The people they sent were very personable and dedicated. I am a past client of this provider

5 5 1

H.A. 2019-03-06 So far the service from Right at Home Rancho Cucamonga has been really great. They've been very helpful. They're very flexible. Like if I need to cancel, it's not a big deal, and if I need them to come in earlier they try to be here earlier. They assist my mom by just being there. And when I got sick and my dad had to take my mom to urgent care, they helped him do that. I am a current client of this provider

5 5 1

Ruth S_8 2019-02-15 It is just a small part of my mom's life, but they are a part that is important. They are readily available, and I can call them anytime. They are usually pretty responsive, and the people they provide do a pretty good job. I am a current client of this provider

5 5 1

Louvenia G 2019-01-22 It would make it easier if they listened to me more and asked why certain caregivers aren't working. They listen to me when I tell them about the caregivers I want. They are good about calling me when someone can't come. I am a current client of this provider

5 4 1

Catherine S_6 2019-01-15 I wanted the same people to come. They could improve by keeping the same caregivers and calling me if there is a difference. I am a current client of this provider

5 4 1

Gloria O_2 2018-11-28 It has been a big relief because I can relax knowing my mother is in good hands. The person taking care of my mother is very compassionate. I am a current client of this provider

5 5 1

Eleanor C_1 2018-11-27 They were coming three times a week, but the nurse decided that I needed someone once a week. I am appreciative of the girls coming out to help, though. It isn't working for me to have them here once a week. They sent me a solid piece of sugar for a caregiver. I wish I could keep her here with me. I am blessed to have her here with me. I am a current client of this provider

5 5 1

Frances M_4 2018-11-20 The caregiver does things for me that no one else can do. She really stepped in and helped me. Sometimes the clients are great, and other times, the caregivers are great. The caregivers really reflect the company. I am a current client of this provider

5 5 1

Elizabeth A_7 2018-11-02 They have provided coverage even if it's last minute. I would tell them that they work with you until you find the right fit with a caregiver. I am a current client of this provider

5 5 1

Anonymous_821 2018-11-02 They made sure to match my loved with a good caregiver. They were easily accessible. If had a question, someone could answer it. I am a past client of this provider

5 5 1

Sandra H. 2017-08-21 I've been using Right at Home since January. The girls that come are sweet, kind, and helpful. They come three times a week for three hours and take me to physical therapy and occupational therapy. However, currently their schedule is reduced. They're usually adaptive to my schedule and are reasonably priced. It's been a good experience. I am a current client of this provider

5 5 1

Tom15 2013-03-20 I am writing to express how happy my wife and I are that our daughter got in touch with Right at Home and they arranged to provide home care. My caregiver is great and does the company proud. He knows that what he is doing and pays attention to the smallest details. Thank you Right at Home. I am a current client of this provider

5 5 1

Caring54318250 2012-10-16 The person that came for an assessment and interview with my parents seems good and my dad was fine that. They feel comfortable with them, they're flexible, they're very sweet people, and responsible. They enjoy their company. I would recommend Right At Home to others. I visited this facility

5 5 1

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2020, 2021, 2022

Right at Home Inland Empire Rancho (909) 314-1939

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Reviews of Right at Home Inland Empire Rancho

108 Reviews Write a review

Home Care Reviews for Right at Home Inland Empire Rancho

January 05, 2023

By Lynn S_27

I am a current client of this provider

I like that the people do really well with the services. I like their quality of service.

December 16, 2022

By Pauline J_4

I am a current client of this provider

If they had a note or documentation on the follow-up involved, that would be great. They are able to come out to the home.

December 06, 2022

By Helen J_3

I am a current client of this provider

My caregivers have helped me the most with their understanding. The agency needs to have more workers.

December 06, 2022

By Alon C

I am a current client of this provider

I cannot do anything without them so it's very helpful. They go to the store for me if I ask them to. I like that they always come on time.

November 17, 2022

By Gladys H_3

I am a current client of this provider

All the caregivers have been very good. They come and help me with things like washing the laundry. They will vacuum if the carpet has bits on it. They have done a very good job providing the services for us.

Provider Response

We really strive to be the best care provider for you! Thank you for a wonderful review and we will continue to do all we can to make your comfort and daily living the best it can be!

November 17, 2022

By Barbara E_10

I am a current client of this provider

I like having peace of mind knowing my mom is being taken care of. They are flexible.

Provider Response

Hi Barbara, thank you so much for taking the time to post a positive review for us! We're so happy knowing you are pleased with Right at Home

November 04, 2022

By Maurice F

I am a current client of this provider

They help with my laundry. I like that they send someone who can take of things for me.

October 10, 2022

By Lorretta R_2

I am a current client of this provider

They come on Mondays and Wednesdays. Sometimes I have to tell them to rest. I would recommend them to anybody that needs healthcare people.

October 05, 2022

By Marion W_8

I am a current client of this provider

There have been times when I needed someone on short notice, and they have someone available. I like that they are reliable.

September 13, 2022

By Caroline G_3

I am a current client of this provider

I have a good caregiver, it all depends on the caregiver. My caregiver shows up when they are supposed to be there which relies on the agency being good as well. I have this very good caregiver who I like, that's why I would recommend the agency.

September 13, 2022

By Andree M

I am a current client of this provider

The service has had a positive impact because they are very reliable date-wise and they are very accurate on the timing when to arrive and when to leave. I like that they are able to have altered people to come in when one can't and one can.

September 06, 2022

By Anonymous_6533

I am a current client of this provider

They could call us. We would like to have the same caregiver every day. I would like them to ask the clients what they would like and not do what the business would like.

August 22, 2022

By Hervey G

I am a current client of this provider

I am the sole caregiver so it has helped me a lot. It has given me time for myself. They need to make sure that the aides are trained and clearly understand what they need to do.

August 04, 2022

By Helen M_4

I am a current client of this provider

The agency helps me if I have any problems. I like this agency because they are easy to talk to and they are friendly.

August 04, 2022

By Josefina A

I am a current client of this provider

They sent me someone that I adjusted to. When the girl is out, they don't send me a replacement. I miss my appointments because of this.

July 21, 2022

By Doris B_10

I am a current client of this provider

They have helped the most by making sure the client is comfortable and they are on it right away if she has pain. I like that when they come over they do stuff for the both of us.

July 11, 2022

By Gloria A_7

I am a current client of this provider

They have helped with providing services and company. I like the type of professionals that they send to my home.

June 17, 2022

By David H_33

I am a current client of this provider

I have no idea how they could improve. She helps with cooking and taking me shopping. They're always available and do what I ask.

June 16, 2022

By Eric N

I am a current client of this provider

Have the same caregiver anytime, so they know what needs to be done. There's only been one caregiver on time every time.

June 08, 2022

By Willie T_1

I am a current client of this provider

They have helped me by sending out the same person on a weekly basis. It would be nice if they would let me know what is going on.

May 18, 2022

By Anonymous_6099

I am a current client of this provider

The provider has helped by being there and helping me with things I am not able to do. I would like the agency to be more consistent with the caregivers.

May 18, 2022

By Gaye M

I am a current client of this provider

They have helped me the most by providing companionship. Everyone is very helpful, and I really like my companion.

May 18, 2022

By Johnny C_2

I am a current client of this provider

What they do really helps out and it is very positive for me as a person. I like that they really help out when they come. They do a good job.

May 04, 2022

By Judy P_21

I am a current client of this provider

The agency has really good people. I like that the agency is easy to get a hold of.

April 05, 2022

By Don P_10

I am a current client of this provider

He looks forward to Steven coming, and it helps me because I don't have to do his care routine. I like the care we are getting and the caregiver.

April 05, 2022

By Ora W

I am a current client of this provider

They have been able to do what is needed. I like that they work with you and I do not have any real problems.

March 04, 2022

By Anonymous_5882

I am a past client of this provider

The caregiver was very cooperative and did exactly what I needed. I would recommend them because I've had no problems with them.

March 02, 2022

By Frank P_10

I am a current client of this provider

they do what I ask them to do and they wash and clean everything. Mostly they do everything like clean and do lunch.

February 17, 2022

By Anonymous_5116

I am a current client of this provider

We never have a set schedule and we don't know who to expect or when to expect them. They don't keep the same people for the clients that have Alzheimer's. They need to keep their word when they tell the clients things.

February 04, 2022

By Chris K_6

I am a current client of this provider

The caregivers bring breakfast with them at the door. The ladies drive so they have a vehicle to help my mom out. They were very easy and worked with my needs and my mother's needs. They followed my instructions, so things went smoothly.

January 24, 2022

By Wanda A_1

I am a current client of this provider

They have been able to provide good consistent caregivers. I like that they follow up when I have a call or question.

January 13, 2022

By Leslie M_6

I am a current client of this provider

They help change them and feed them. Just everything in general is helpful. They are very willing to work with people and meet their needs.

January 05, 2022

By David T_24

I am a current client of this provider

The services help me greatly because it makes it possible for me to take a nap or go out. When I asked them to get me a caregiver, they sent me a consistent one.

January 05, 2022

By Charlie S

I am a current client of this provider

The caregivers come and help make his meals. They also help him get dressed. The services have been very helpful for my brother.

December 23, 2021

By Shirley B_18

I am a current client of this provider

There isn't much more they can do. It allows me to get out of the house for a while. They get the people here. They people have been excellent.

December 20, 2021

By Peter B_6

I am a past client of this provider

They helped me with all my day-to-day tasks that I cannot do on my own. They followed through with everything, and they would answer my questions.

December 08, 2021

By Pat C_15

I am a current client of this provider

They have provided efficient aides. I like how they help my wife. They care about family.

December 03, 2021

By Dennis R_7

I am a current client of this provider

I broke two hips and I've had back surgery, so I'm confined to a wheelchair. I need a whole lot of attention. I have one person that is super good and he gives me a shower and helps me with walking. The other people didn't help me too much with those things because I'm a little large.

November 17, 2021

By Craig M_2

I am a current client of this provider

They are very pleasant, positive people and they are on time,. They are prompt and their people are well trained.

November 04, 2021

By Anonymous_5354

I am a current client of this provider

They provided inexperienced caregivers. They need more experienced caregivers.

October 19, 2021

By Charlotte T_2

I am a past client of this provider

The service was perfect. She loved the ladies that came by. I was spending a lot of time in the house before the caregivers started coming. They had great communication. They let us know when someone was coming.

October 15, 2021

By Michael M_52

I am a current client of this provider

When the caregiver is here it allows me to relax and run errands. They are personable, accommodating and well organized in the office.

September 28, 2021

By Mercedes R

I am a past client of this provider

The regular girl that came in did a really good job. They could have contact when they had changes.

August 25, 2021

By David M_4

I am a current client of this provider

Katherine is excellent. June doesn't do everything that I need. I have an excellent worker that works wonderfully. I've had other ones though that comes late and leaves early.

August 20, 2021

By Anonymous_5113

I am a current client of this provider

It would be more helpful if they had backup plans and if they communicated better. They need to have a backup plan when someone calls off.

August 11, 2021

By Anonymous_2510

I am a current client of this provider

The caregiver does the groceries and that is all. Right at Home needs to get more nurses to come in for my mother.

July 08, 2021

By Charles " LTC" M

I am a current client of this provider

They should be more experienced, some of the people they send out say they have knowledge, and they don't, at least not for what we need. I am able to have the hours that I want, the girls they send are pleasant and capable.

June 25, 2021

By Robert M_31

I am a current client of this provider

One important thing is they help with post-operation recovery, and they made me breakfast and cleaned my house. I like the ladies that come here and help me, they have a good work ethic and good attitudes.

June 22, 2021

By Daniel P_7

I am a current client of this provider

It made my life easier, because they took over like it was me. They work with you and they help you. They are understanding and accommodating.

June 16, 2021

By Viola G_1

I am a current client of this provider

I've had Sandra with us for 5 years now, and she does a great job, she's like a member of our family. I've recommended them twice already.

June 10, 2021

By Bea S

I am a current client of this provider

They help me with housework and making dinner. I like having the same caregiver for a few days in a row. I don't like a different person every day. Some don't know what to do or where things are.

May 10, 2021

By Elisa W_1

I am a current client of this provider

We have not had any issues. They keep my wife comfortable. They are very easy to work with. The caregivers are very good. They've been consistent with trying to send good people.

April 07, 2021

By Evelyn V_1

I am a current client of this provider

They send workers everyday for an hour. They get medicine close to me. I like that they send someone to help me.

March 18, 2021

By Julie S_17

I am a current client of this provider

It keeps my mom occupied and out of trouble during the day while I'm at work. The caregivers, especially one in particular, have been really good with my mom.

March 04, 2021

By Debbie B_14

I am a current client of this provider

They are responsive when I call about certain things. They could contact me regarding caregiver changes.

February 22, 2021

By Mattie J

I am a current client of this provider

They look out for me and they look after me. They do what they are supposed to do. My caregivers and I mesh with our personalities.

February 03, 2021

By Josephina R

I am a current client of this provider

Sometimes they're unreliable and they'll call us at the last minute. We have to scour to find someone to fill in for them. We don't have very many caregivers come in, just one or two that know who she is, but I feel that they do a sufficient job with those two.

January 19, 2021

By John J_20

I am a past client of this provider

It allowed my wife to heal. It was the caregivers that made things great.

January 18, 2021

By Charles "Wes" R

I am a current client of this provider

They help me get my groceries and do my shopping. They always keep in touch with me and they are good to call if someone isn't coming.

January 07, 2021

By Eric S_6

I am a current client of this provider

It's an extra hand to help deal with stuff. They could communication a little better with us when something comes up with the caregiver.

January 06, 2021

By Ted T_3

I am a past client of this provider

The services not only took care of my husband, but also me as his wife. I would recommend them because the services were excellent and the office was responsive.

December 05, 2020

By Anonymous_4383

I am a current client of this provider

When the caregivers are here, they have a good impact on my mom's live. When they are not here, or when the caregivers are not good, it causes confusion and panic for my mom. She has PTSD from a past event and having so many different caregivers panics her. This morning, I noticed that she kept backing up and looking at the caregiver and kept yelling, who are you?! I wouldn't recommend Right at Home. My mom gets way too many caregivers, and several times they have not shown up to their shifts. Once we were told a caregiver was waiting for an hour, but we never saw them, and the company told us that we had cancelled the shift, which we did not.

Provider Response

Our main goal at Right at Home is to ensure that we are providing excellent service and care to those who need it the most and we are sorry you feel that this was not the case with your loved one. We do work hard to make sure that all of our caregivers are on time, providing the help where and when needed and maintaining communication with the rest of the Right at Home team so that the care that was requested is being provided. Unfortunately this becomes problematic at times when dealing with our subcontractors who request our services but leave our hands tied with set days. hours and times that we cannot rearrange without prior approval and this in turns creates an issue with families requesting more help or specific people to care for their loved one. We are working with our subcontractors and referral sources to ensure that the right information is being provided to our clients so that we may continue to provide the amazing care we are known for. We encourage you to call us directly anytime so we can work with you personally and resolve your issue, Thank you again and Happy 2021

November 09, 2020

By Paul S_14

I am a current client of this provider

They have made life a lot easier, because the caregiver has gone above and beyond to help my mom. They came highly recommended and the caregiver that I have has been really good. The field representative fixed the schedule.

October 29, 2020

By Lynn S_11

I am a current client of this provider

I like a really clean house, but my caregivers haven't quite gotten there yet. Then I moved to the house in front of me, and so we are working on getting everything cleaned up. Otherwise, they take great care of me. I like the caregivers who come to help me because they have a desire to help me. One who knows I haven't had my coffee yet, will go ahead and make it for me.

October 08, 2020

By Rubye M

I am a past client of this provider

Sometimes they wouldn't show up and they wouldn't call me about it. They had no back up plans so we went days without care. They could have worked on getting a back up person.

Provider Response

We at Right at Home find it not only best, but necessary to have a backup caregiver. Although we take extra steps to ensure that not only does the caregiver have the skills needed but that they have a personality to match a well. We strive to ensure that we check off all the boxes, and although everything on paper is a match, that isn't always the case when new caregivers are finally introduced. If that happens we go back to the drawing board and see who else we can send.

October 08, 2020

By Daisy B

I am a past client of this provider

I just want them to do it the way I say and not argue with me. I cannot remember who I had a problem with but if you had someone who didn't argue, I would recommend them.

March 11, 2020

By Sabrina B

I am a current client of this provider

Having someone here is helpful so I can go out and shop. The initial contact with the marketing guy wasn't very good but they have been good since.

March 10, 2020

By James C_19

I am a past client of this provider

They watched him. I haven't had any problems with them. I like the caregivers and that they're really personable.

March 06, 2020

By Jennifer P_5

I am a current client of this provider

They clean my house. I like the person that comes to my house.

February 25, 2020

By Saundra R

I am a current client of this provider

She has been with me for a year and a week now. She cooks my breakfast. I like that I have an excellent woman that comes in.

February 11, 2020

By Donald J_5

I am a current client of this provider

They should be more consistent with the agents. All the agents we've worked with have been friendly.

February 07, 2020

By Manuel and Carmen R

I am a current client of this provider

The worker is great and works hard for me. They help me with my health and make me feel good about my life.

January 23, 2020

By Delight H

I am a current client of this provider

The owner of the company is very willing to work with me. They are very responsive.

January 21, 2020

By Catherine S_7

I am a current client of this provider

They help me out physically, mentally, and socially. The girls they send are confident.

January 10, 2020

By Mike and Kathleen C

I am a current client of this provider

I don't drive or have a car, so they are a big help if I need my medicine. I like that they are very comforting and very good at what they do. They are polite, and I'm slower than a turtle when I'm walking, and I'm not worried that she will step in front of me.

January 10, 2020

By Susanne S_1

I am a current client of this provider

They could be more consistent with the caretakers, because they are always losing them. They could have better scheduling.

December 13, 2019

By Roland

I am a past client of this provider

We used Right at Home Rancho Cucamonga for a 1-day thing. So far, the care they provided was adequate. I was pleased with the caregiver that we had. She was prompt, knowledgeable and caring. I think that the price is too expensive. She administered the medication on time and kept my wife dry and clean. I would recommend this agency to others.

November 13, 2019

By Christine A_4

I am a current client of this provider

Without their help, I wouldn't be able to take a shower or anything else. I like the people they send me. They really take care of me and give me what I need.

October 25, 2019

By Sally C_4

I am a current client of this provider

I knowing that my loved one has appropriate care when I can't be there. They're very reliable, and they seem to provide quality care.

October 08, 2019

By Skip L

I am a current client of this provider

Her quality of life would be a lot less without the care. They come here when I'm not available. If I have any concerns, they will take care of it. They listen to your concerns.

September 27, 2019

By Lashman J

I am a current client of this provider

They have saved my life two or three times. It is very meaningful. When my caregivers come, they take care of my needs and go the extra mile. They could do better by having more staff so I can have care more often.

September 25, 2019

By Carmen G_1

I am a current client of this provider

She does a good job with all that she does. I would recommend them because the person that comes and helps me is great.

September 10, 2019

By Michael B_19

I am a current client of this provider

For her needs, she feels that they're adequate, but I would like to see more. I need to work that out between the caregiver and my mother because there's a communication gap between them. I've had a couple of incidents where they need to follow up with some of my instructions. We said we didn't need care for a particular day, and the caregiver didn't get the message, so they showed up to the house anyway. That's happened a couple of times.

September 04, 2019

By Geraldine W_4

I am a current client of this provider

The last girl has been coming for three years. She engages with my mother really well. She uplifts my mother. Their caregivers come on time. They're clean and courteous. My mother really likes them.

August 27, 2019

By Kathleen Gonzales, RN L

I am a current client of this provider

They are able to help me when I am down a caregiver, and they provide a quality caregiver for me. Whenever I call them, they accommodate my needs.

August 02, 2019

By Anonymous_2260

I am a current client of this provider

When we hit a good caregiver who will have a conversation with my loved one, then he will not feel as lonely and he will talk with his wife. I like our main caregiver.

August 02, 2019

By Theresa S_2

I am a current client of this provider

They make sure they have long care and feed her 3 meals a day. They make sure she gets the entire package. They offer gloves and disposables for the care at home, so you don't have to worry about that.

July 29, 2019

By Cynthia "_1

I am a current client of this provider

The caregiver that came five days a week would cook for my loved one. The new caregiver we have will come to help with light housekeeping. The services are great, they are very understanding, and they have a lot of compassion. Right at Home has always done great by us, but their hands are tied by In of Age. In of Age is who is paying for the services.

July 17, 2019

By Pam M_1

I am a current client of this provider

I have a girl that does all my stuff for me. They are very good. They call to make sure the home care is good, and they care about the people.

July 02, 2019

By Sarah M_2

I am a current client of this provider

They do housework. They have excellent service. They notice the things that need to be done.

July 02, 2019

By Janine V

I am a current client of this provider

The provider has been helping me a lot with the housework. They are very thorough. I have had quite a few different ladies come in, so I can't really decide which one I like the best.

June 07, 2019

By Hollis R

I am a current client of this provider

It gives me a little time to be by myself. I appreciate the personal care they give my husband.

June 07, 2019

By Steven W_4

I am a current client of this provider

They really help me out. They don't a lot of things that I can't do anymore. The person they sent me is good. He is a young man. He is a very nice, gentle soul.

May 23, 2019

By Anonymous_990

I am a current client of this provider

I need some help with cleaning the bathroom, such as mopping the shower and cleaning a chair I have in the shower. Unfortunately, some of the caregivers were a little immature in their work. I only get the services for a few hours a week, but I would like them more time. I'm old, so I need their services.

May 02, 2019

By Richard R_6

I am a current client of this provider

They only do my laundry. I like that if I have an appointment on the day that I need help, they change the date for me.

April 01, 2019

By Nancy O_7

I am a past client of this provider

I just needed someone in the house with me so I wasn't here alone, and they were able to give the medication. It was very good. The people they sent were very personable and dedicated.

March 06, 2019

By H.A.

I am a current client of this provider

So far the service from Right at Home Rancho Cucamonga has been really great. They've been very helpful. They're very flexible. Like if I need to cancel, it's not a big deal, and if I need them to come in earlier they try to be here earlier. They assist my mom by just being there. And when I got sick and my dad had to take my mom to urgent care, they helped him do that.

February 15, 2019

By Ruth S_8

I am a current client of this provider

It is just a small part of my mom's life, but they are a part that is important. They are readily available, and I can call them anytime. They are usually pretty responsive, and the people they provide do a pretty good job.

January 22, 2019

By Louvenia G

I am a current client of this provider

It would make it easier if they listened to me more and asked why certain caregivers aren't working. They listen to me when I tell them about the caregivers I want. They are good about calling me when someone can't come.

January 15, 2019

By Catherine S_6

I am a current client of this provider

I wanted the same people to come. They could improve by keeping the same caregivers and calling me if there is a difference.

November 28, 2018

By Gloria O_2

I am a current client of this provider

It has been a big relief because I can relax knowing my mother is in good hands. The person taking care of my mother is very compassionate.

November 27, 2018

By Eleanor C_1

I am a current client of this provider

They were coming three times a week, but the nurse decided that I needed someone once a week. I am appreciative of the girls coming out to help, though. It isn't working for me to have them here once a week. They sent me a solid piece of sugar for a caregiver. I wish I could keep her here with me. I am blessed to have her here with me.

November 20, 2018

By Frances M_4

I am a current client of this provider

The caregiver does things for me that no one else can do. She really stepped in and helped me. Sometimes the clients are great, and other times, the caregivers are great. The caregivers really reflect the company.

November 02, 2018

By Elizabeth A_7

I am a current client of this provider

They have provided coverage even if it's last minute. I would tell them that they work with you until you find the right fit with a caregiver.

November 02, 2018

By Anonymous_821

I am a past client of this provider

They made sure to match my loved with a good caregiver. They were easily accessible. If had a question, someone could answer it.

August 21, 2017

By Sandra H.

I am a current client of this provider

I've been using Right at Home since January. The girls that come are sweet, kind, and helpful. They come three times a week for three hours and take me to physical therapy and occupational therapy. However, currently their schedule is reduced. They're usually adaptive to my schedule and are reasonably priced. It's been a good experience.

March 20, 2013

By Tom15

I am a current client of this provider

I am writing to express how happy my wife and I are that our daughter got in touch with Right at Home and they arranged to provide home care. My caregiver is great and does the company proud. He knows that what he is doing and pays attention to the smallest details. Thank you Right at Home.

October 16, 2012

By Caring54318250

I visited this facility

The person that came for an assessment and interview with my parents seems good and my dad was fine that. They feel comfortable with them, they're flexible, they're very sweet people, and responsible. They enjoy their company. I would recommend Right At Home to others.

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About Right at Home Inland Empire Rancho

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

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