Right at Home Inland Empire Rancho

Offers Home Care and Home Health Agencies

89 Reviews

2020, 2021, 2022

‌7365 Carnelian St ‌, Suite 213

Rancho Cucamonga

91730

Right at Home Inland Empire Rancho

https://d13iq96prksfh0.cloudfront.net/cdn/photos/117552/730x450%23.jpeg

4.6 89

Shirley B_18 2021-12-23 There isn't much more they can do. It allows me to get out of the house for a while. They get the people here. They people have been excellent. I am a current client of this provider

5 5 1

Peter B_6 2021-12-20 They helped me with all my day-to-day tasks that I cannot do on my own. They followed through with everything, and they would answer my questions. I am a past client of this provider

5 5 1

Pat C_15 2021-12-08 They have provided efficient aides. I like how they help my wife. They care about family. I am a current client of this provider

5 5 1

Dennis R_7 2021-12-03 I broke two hips and I've had back surgery, so I'm confined to a wheelchair. I need a whole lot of attention. I have one person that is super good and he gives me a shower and helps me with walking. The other people didn't help me too much with those things because I'm a little large. I am a current client of this provider

5 4 1

Doris B_10 2021-11-19 One thing that they have done to make my experience positive is always being able to help and take care of my wife and they have always been available. One thing that I like about them is that they always have someone here when they are supposed to be and we are voice our opinion on the caregivers to the office staff. I am a current client of this provider

5 5 1

Craig M_2 2021-11-17 They are very pleasant, positive people and they are on time,. They are prompt and their people are well trained. I am a current client of this provider

5 5 1

Alon C 2021-11-12 I enjoy that they come to help me. I like that they come on time. I am a current client of this provider

5 5 1

Anonymous_5354 2021-11-04 They provided inexperienced caregivers. They need more experienced caregivers. I am a current client of this provider

5 3 1

Charlotte T_2 2021-10-19 The service was perfect. She loved the ladies that came by. I was spending a lot of time in the house before the caregivers started coming. They had great communication. They let us know when someone was coming. I am a past client of this provider

5 5 1

Michael M_52 2021-10-15 When the caregiver is here it allows me to relax and run errands. They are personable, accommodating and well organized in the office. I am a current client of this provider

5 5 1

Willie T_1 2021-10-05 To make it positive, they do what they need to. I like that everybody shows up when they need to, and they have a good personality. I am a current client of this provider

5 5 1

Don P_10 2021-09-28 He helps my husband in and out of the shower. He would change the sheets on the hospital bed. I like that the caregivers are good with my husband. I am a current client of this provider

5 5 1

Mercedes R 2021-09-28 The regular girl that came in did a really good job. They could have contact when they had changes. I am a past client of this provider

5 4 1

Johnny C_2 2021-09-28 They make the schedule around my appointments and that helps a lot. They're pretty good and pretty efficient. Everyone there is very efficient and very professional. I am a current client of this provider

5 5 1

Ora W 2021-09-09 They treat her nicely. They take care of my mamma. I am a current client of this provider

5 5 1

David M_4 2021-08-25 Katherine is excellent. June doesn't do everything that I need. I have an excellent worker that works wonderfully. I've had other ones though that comes late and leaves early. I am a current client of this provider

5 4 1

Anonymous_5113 2021-08-20 It would be more helpful if they had backup plans and if they communicated better. They need to have a backup plan when someone calls off. I am a current client of this provider

5 3 1

Anonymous_2510 2021-08-11 The caregiver does the groceries and that is all. Right at Home needs to get more nurses to come in for my mother. I am a current client of this provider

5 4 1

Anonymous_5116 2021-08-11 They keep sending someone I do not know at 11 o'clock at night. We never know who is coming. The people in the office have attitudes. I am a current client of this provider

5 3 1

Helen M_4 2021-07-28 Andy is always hands-on, and they are available even on the weekend. They are friendly and very accommodating. I am a current client of this provider

5 5 1

Henry S_6 2021-07-16 They help her around the home and make her comfortable. They need better communication about scheduling. I am a current client of this provider

5 4 1

Josefina A 2021-07-08 They have helped me a lot. The caregiver helps me prepare my food. They send me someone who can help me. I am a current client of this provider

5 5 1

Charles " LTC" M 2021-07-08 They should be more experienced, some of the people they send out say they have knowledge, and they don't, at least not for what we need. I am able to have the hours that I want, the girls they send are pleasant and capable. I am a current client of this provider

5 4 1

Robert M_31 2021-06-25 One important thing is they help with post-operation recovery, and they made me breakfast and cleaned my house. I like the ladies that come here and help me, they have a good work ethic and good attitudes. I am a current client of this provider

5 5 1

Daniel P_7 2021-06-22 It made my life easier, because they took over like it was me. They work with you and they help you. They are understanding and accommodating. I am a current client of this provider

5 5 1

Viola G_1 2021-06-16 I've had Sandra with us for 5 years now, and she does a great job, she's like a member of our family. I've recommended them twice already. I am a current client of this provider

5 5 1

Bea S 2021-06-10 They help me with housework and making dinner. I like having the same caregiver for a few days in a row. I don't like a different person every day. Some don't know what to do or where things are. I am a current client of this provider

5 4 1

Wanda A_1 2021-06-10 I like that she has care while I'm at work all day. They care about her safety and health. She has the same care taker, and I like the consistency of one person. I am a current client of this provider

5 5 1

Elisa W_1 2021-05-10 We have not had any issues. They keep my wife comfortable. They are very easy to work with. The caregivers are very good. They've been consistent with trying to send good people. I am a current client of this provider

5 5 1

Charlie S 2021-04-28 My brother is more of a loner person but the last person they sent he really liked. I see them talking and she helps him. He is more active which I enjoy a lot. They need to try to keep the same nurse with the same patient. I am a current client of this provider

5 3 1

Evelyn V_1 2021-04-07 They send workers everyday for an hour. They get medicine close to me. I like that they send someone to help me. I am a current client of this provider

5 5 1

Julie S_17 2021-03-18 It keeps my mom occupied and out of trouble during the day while I'm at work. The caregivers, especially one in particular, have been really good with my mom. I am a current client of this provider

5 5 1

Leslie M_6 2021-03-11 It was just us before so it has been quite the improvement. They take the pressure off of us. I would say that they are very good at making sure someone gets here if one of the caregivers is sick. They have girls that genuinely care come out. I am a current client of this provider

5 5 1

Debbie B_14 2021-03-04 They are responsive when I call about certain things. They could contact me regarding caregiver changes. I am a current client of this provider

5 5 1

Mattie J 2021-02-22 They look out for me and they look after me. They do what they are supposed to do. My caregivers and I mesh with our personalities. I am a current client of this provider

5 4 1

Josephina R 2021-02-03 Sometimes they're unreliable and they'll call us at the last minute. We have to scour to find someone to fill in for them. We don't have very many caregivers come in, just one or two that know who she is, but I feel that they do a sufficient job with those two. I am a current client of this provider

5 4 1

John J_20 2021-01-19 It allowed my wife to heal. It was the caregivers that made things great. I am a past client of this provider

5 5 1

Charles "Wes" R 2021-01-18 They help me get my groceries and do my shopping. They always keep in touch with me and they are good to call if someone isn't coming. I am a current client of this provider

5 5 1

Eric S_6 2021-01-07 It's an extra hand to help deal with stuff. They could communication a little better with us when something comes up with the caregiver. I am a current client of this provider

5 4 1

Ted T_3 2021-01-06 The services not only took care of my husband, but also me as his wife. I would recommend them because the services were excellent and the office was responsive. I am a past client of this provider

5 5 1

Anonymous_4383 2020-12-05 When the caregivers are here, they have a good impact on my mom's live. When they are not here, or when the caregivers are not good, it causes confusion and panic for my mom. She has PTSD from a past event and having so many different caregivers panics her. This morning, I noticed that she kept backing up and looking at the caregiver and kept yelling, who are you?! I wouldn't recommend Right at Home. My mom gets way too many caregivers, and several times they have not shown up to their shifts. Once we were told a caregiver was waiting for an hour, but we never saw them, and the company told us that we had cancelled the shift, which we did not. I am a current client of this provider

5 1 1

David H_33 2020-12-05 My wife can't treat me the way that the caregivers do. They do what they say what they're gonna do when they say they're gonna do it. I am a current client of this provider

5 5 1

Paul S_14 2020-11-09 They have made life a lot easier, because the caregiver has gone above and beyond to help my mom. They came highly recommended and the caregiver that I have has been really good. The field representative fixed the schedule. I am a current client of this provider

5 5 1

Lynn S_11 2020-10-29 I like a really clean house, but my caregivers haven't quite gotten there yet. Then I moved to the house in front of me, and so we are working on getting everything cleaned up. Otherwise, they take great care of me. I like the caregivers who come to help me because they have a desire to help me. One who knows I haven't had my coffee yet, will go ahead and make it for me. I am a current client of this provider

5 5 1

Rubye M 2020-10-08 Sometimes they wouldn't show up and they wouldn't call me about it. They had no back up plans so we went days without care. They could have worked on getting a back up person. I am a past client of this provider

5 1 1

Daisy B 2020-10-08 I just want them to do it the way I say and not argue with me. I cannot remember who I had a problem with but if you had someone who didn't argue, I would recommend them. I am a past client of this provider

5 4 1

Sabrina B 2020-03-11 Having someone here is helpful so I can go out and shop. The initial contact with the marketing guy wasn't very good but they have been good since. I am a current client of this provider

5 4 1

James C_19 2020-03-10 They watched him. I haven't had any problems with them. I like the caregivers and that they're really personable. I am a past client of this provider

5 5 1

Jennifer P_5 2020-03-06 They clean my house. I like the person that comes to my house. I am a current client of this provider

5 5 1

Saundra R 2020-02-25 She has been with me for a year and a week now. She cooks my breakfast. I like that I have an excellent woman that comes in. I am a current client of this provider

5 5 1

Donald J_5 2020-02-11 They should be more consistent with the agents. All the agents we've worked with have been friendly. I am a current client of this provider

5 4 1

Manuel and Carmen R 2020-02-07 The worker is great and works hard for me. They help me with my health and make me feel good about my life. I am a current client of this provider

5 5 1

Delight H 2020-01-23 The owner of the company is very willing to work with me. They are very responsive. I am a current client of this provider

5 5 1

Catherine S_7 2020-01-21 They help me out physically, mentally, and socially. The girls they send are confident. I am a current client of this provider

5 5 1

Mike and Kathleen C 2020-01-10 I don't drive or have a car, so they are a big help if I need my medicine. I like that they are very comforting and very good at what they do. They are polite, and I'm slower than a turtle when I'm walking, and I'm not worried that she will step in front of me. I am a current client of this provider

5 5 1

Susanne S_1 2020-01-10 They could be more consistent with the caretakers, because they are always losing them. They could have better scheduling. I am a current client of this provider

5 4 1

Roland 2019-12-13 We used Right at Home Rancho Cucamonga for a 1-day thing. So far, the care they provided was adequate. I was pleased with the caregiver that we had. She was prompt, knowledgeable and caring. I think that the price is too expensive. She administered the medication on time and kept my wife dry and clean. I would recommend this agency to others. I am a past client of this provider

5 5 1

Christine A_4 2019-11-13 Without their help, I wouldn't be able to take a shower or anything else. I like the people they send me. They really take care of me and give me what I need. I am a current client of this provider

5 5 1

Sally C_4 2019-10-25 I knowing that my loved one has appropriate care when I can't be there. They're very reliable, and they seem to provide quality care. I am a current client of this provider

5 5 1

Skip L 2019-10-08 Her quality of life would be a lot less without the care. They come here when I'm not available. If I have any concerns, they will take care of it. They listen to your concerns. I am a current client of this provider

5 5 1

Lashman J 2019-09-27 They have saved my life two or three times. It is very meaningful. When my caregivers come, they take care of my needs and go the extra mile. They could do better by having more staff so I can have care more often. I am a current client of this provider

5 4 1

Carmen G_1 2019-09-25 She does a good job with all that she does. I would recommend them because the person that comes and helps me is great. I am a current client of this provider

5 5 1

Michael B_19 2019-09-10 For her needs, she feels that they're adequate, but I would like to see more. I need to work that out between the caregiver and my mother because there's a communication gap between them. I've had a couple of incidents where they need to follow up with some of my instructions. We said we didn't need care for a particular day, and the caregiver didn't get the message, so they showed up to the house anyway. That's happened a couple of times. I am a current client of this provider

5 4 1

Geraldine W_4 2019-09-04 The last girl has been coming for three years. She engages with my mother really well. She uplifts my mother. Their caregivers come on time. They're clean and courteous. My mother really likes them. I am a current client of this provider

5 5 1

Kathleen Gonzales, RN L 2019-08-27 They are able to help me when I am down a caregiver, and they provide a quality caregiver for me. Whenever I call them, they accommodate my needs. I am a current client of this provider

5 5 1

Anonymous_2260 2019-08-02 When we hit a good caregiver who will have a conversation with my loved one, then he will not feel as lonely and he will talk with his wife. I like our main caregiver. I am a current client of this provider

5 4 1

Theresa S_2 2019-08-02 They make sure they have long care and feed her 3 meals a day. They make sure she gets the entire package. They offer gloves and disposables for the care at home, so you don't have to worry about that. I am a current client of this provider

5 5 1

Cynthia "_1 2019-07-29 The caregiver that came five days a week would cook for my loved one. The new caregiver we have will come to help with light housekeeping. The services are great, they are very understanding, and they have a lot of compassion. Right at Home has always done great by us, but their hands are tied by In of Age. In of Age is who is paying for the services. I am a current client of this provider

5 5 1

Pam M_1 2019-07-17 I have a girl that does all my stuff for me. They are very good. They call to make sure the home care is good, and they care about the people. I am a current client of this provider

5 5 1

Sarah M_2 2019-07-02 They do housework. They have excellent service. They notice the things that need to be done. I am a current client of this provider

5 5 1

Janine V 2019-07-02 The provider has been helping me a lot with the housework. They are very thorough. I have had quite a few different ladies come in, so I can't really decide which one I like the best. I am a current client of this provider

5 5 1

Hollis R 2019-06-07 It gives me a little time to be by myself. I appreciate the personal care they give my husband. I am a current client of this provider

5 5 1

Steven W_4 2019-06-07 They really help me out. They don't a lot of things that I can't do anymore. The person they sent me is good. He is a young man. He is a very nice, gentle soul. I am a current client of this provider

5 5 1

Gaye M 2019-05-28 I only have her come once a week, but it is good. She does things around the house for me, we go grocery shopping, and she takes me to any appointments that I have. I like the company and enjoy it. They send out people that are capable, nice and helpful. I like the person that I have. I am a current client of this provider

5 5 1

Anonymous_990 2019-05-23 I need some help with cleaning the bathroom, such as mopping the shower and cleaning a chair I have in the shower. Unfortunately, some of the caregivers were a little immature in their work. I only get the services for a few hours a week, but I would like them more time. I'm old, so I need their services. I am a current client of this provider

5 4 1

Richard R_6 2019-05-02 They only do my laundry. I like that if I have an appointment on the day that I need help, they change the date for me. I am a current client of this provider

5 5 1

Nancy O_7 2019-04-01 I just needed someone in the house with me so I wasn't here alone, and they were able to give the medication. It was very good. The people they sent were very personable and dedicated. I am a past client of this provider

5 5 1

H.A. 2019-03-06 So far the service from Right at Home Rancho Cucamonga has been really great. They've been very helpful. They're very flexible. Like if I need to cancel, it's not a big deal, and if I need them to come in earlier they try to be here earlier. They assist my mom by just being there. And when I got sick and my dad had to take my mom to urgent care, they helped him do that. I am a current client of this provider

5 5 1

Ruth S_8 2019-02-15 It is just a small part of my mom's life, but they are a part that is important. They are readily available, and I can call them anytime. They are usually pretty responsive, and the people they provide do a pretty good job. I am a current client of this provider

5 5 1

Louvenia G 2019-01-22 It would make it easier if they listened to me more and asked why certain caregivers aren't working. They listen to me when I tell them about the caregivers I want. They are good about calling me when someone can't come. I am a current client of this provider

5 4 1

Catherine S_6 2019-01-15 I wanted the same people to come. They could improve by keeping the same caregivers and calling me if there is a difference. I am a current client of this provider

5 4 1

Gloria O_2 2018-11-28 It has been a big relief because I can relax knowing my mother is in good hands. The person taking care of my mother is very compassionate. I am a current client of this provider

5 5 1

Eleanor C_1 2018-11-27 They were coming three times a week, but the nurse decided that I needed someone once a week. I am appreciative of the girls coming out to help, though. It isn't working for me to have them here once a week. They sent me a solid piece of sugar for a caregiver. I wish I could keep her here with me. I am blessed to have her here with me. I am a current client of this provider

5 5 1

Frances M_4 2018-11-20 The caregiver does things for me that no one else can do. She really stepped in and helped me. Sometimes the clients are great, and other times, the caregivers are great. The caregivers really reflect the company. I am a current client of this provider

5 5 1

Elizabeth A_7 2018-11-02 They have provided coverage even if it's last minute. I would tell them that they work with you until you find the right fit with a caregiver. I am a current client of this provider

5 5 1

Anonymous_821 2018-11-02 They made sure to match my loved with a good caregiver. They were easily accessible. If had a question, someone could answer it. I am a past client of this provider

5 5 1

Sandra H. 2017-08-21 I've been using Right at Home since January. The girls that come are sweet, kind, and helpful. They come three times a week for three hours and take me to physical therapy and occupational therapy. However, currently their schedule is reduced. They're usually adaptive to my schedule and are reasonably priced. It's been a good experience. I am a current client of this provider

5 5 1

Tom15 2013-03-20 I am writing to express how happy my wife and I are that our daughter got in touch with Right at Home and they arranged to provide home care. My caregiver is great and does the company proud. He knows that what he is doing and pays attention to the smallest details. Thank you Right at Home. I am a current client of this provider

5 5 1

Caring54318250 2012-10-16 The person that came for an assessment and interview with my parents seems good and my dad was fine that. They feel comfortable with them, they're flexible, they're very sweet people, and responsible. They enjoy their company. I would recommend Right At Home to others. I visited this facility

5 5 1

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2020, 2021, 2022

Right at Home Inland Empire Rancho (909) 314-1939

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Reviews of Right at Home Inland Empire Rancho

89 Reviews Write a review

Home Care Reviews for Right at Home Inland Empire Rancho

December 23, 2021

By Shirley B_18

I am a current client of this provider

There isn't much more they can do. It allows me to get out of the house for a while. They get the people here. They people have been excellent.

December 20, 2021

By Peter B_6

I am a past client of this provider

They helped me with all my day-to-day tasks that I cannot do on my own. They followed through with everything, and they would answer my questions.

December 08, 2021

By Pat C_15

I am a current client of this provider

They have provided efficient aides. I like how they help my wife. They care about family.

December 03, 2021

By Dennis R_7

I am a current client of this provider

I broke two hips and I've had back surgery, so I'm confined to a wheelchair. I need a whole lot of attention. I have one person that is super good and he gives me a shower and helps me with walking. The other people didn't help me too much with those things because I'm a little large.

November 19, 2021

By Doris B_10

I am a current client of this provider

One thing that they have done to make my experience positive is always being able to help and take care of my wife and they have always been available. One thing that I like about them is that they always have someone here when they are supposed to be and we are voice our opinion on the caregivers to the office staff.

November 17, 2021

By Craig M_2

I am a current client of this provider

They are very pleasant, positive people and they are on time,. They are prompt and their people are well trained.

November 12, 2021

By Alon C

I am a current client of this provider

I enjoy that they come to help me. I like that they come on time.

November 04, 2021

By Anonymous_5354

I am a current client of this provider

They provided inexperienced caregivers. They need more experienced caregivers.

October 19, 2021

By Charlotte T_2

I am a past client of this provider

The service was perfect. She loved the ladies that came by. I was spending a lot of time in the house before the caregivers started coming. They had great communication. They let us know when someone was coming.

October 15, 2021

By Michael M_52

I am a current client of this provider

When the caregiver is here it allows me to relax and run errands. They are personable, accommodating and well organized in the office.

October 05, 2021

By Willie T_1

I am a current client of this provider

To make it positive, they do what they need to. I like that everybody shows up when they need to, and they have a good personality.

September 28, 2021

By Don P_10

I am a current client of this provider

He helps my husband in and out of the shower. He would change the sheets on the hospital bed. I like that the caregivers are good with my husband.

September 28, 2021

By Mercedes R

I am a past client of this provider

The regular girl that came in did a really good job. They could have contact when they had changes.

September 28, 2021

By Johnny C_2

I am a current client of this provider

They make the schedule around my appointments and that helps a lot. They're pretty good and pretty efficient. Everyone there is very efficient and very professional.

September 09, 2021

By Ora W

I am a current client of this provider

They treat her nicely. They take care of my mamma.

August 25, 2021

By David M_4

I am a current client of this provider

Katherine is excellent. June doesn't do everything that I need. I have an excellent worker that works wonderfully. I've had other ones though that comes late and leaves early.

August 20, 2021

By Anonymous_5113

I am a current client of this provider

It would be more helpful if they had backup plans and if they communicated better. They need to have a backup plan when someone calls off.

August 11, 2021

By Anonymous_2510

I am a current client of this provider

The caregiver does the groceries and that is all. Right at Home needs to get more nurses to come in for my mother.

August 11, 2021

By Anonymous_5116

I am a current client of this provider

They keep sending someone I do not know at 11 o'clock at night. We never know who is coming. The people in the office have attitudes.

July 28, 2021

By Helen M_4

I am a current client of this provider

Andy is always hands-on, and they are available even on the weekend. They are friendly and very accommodating.

July 16, 2021

By Henry S_6

I am a current client of this provider

They help her around the home and make her comfortable. They need better communication about scheduling.

July 08, 2021

By Josefina A

I am a current client of this provider

They have helped me a lot. The caregiver helps me prepare my food. They send me someone who can help me.

July 08, 2021

By Charles " LTC" M

I am a current client of this provider

They should be more experienced, some of the people they send out say they have knowledge, and they don't, at least not for what we need. I am able to have the hours that I want, the girls they send are pleasant and capable.

June 25, 2021

By Robert M_31

I am a current client of this provider

One important thing is they help with post-operation recovery, and they made me breakfast and cleaned my house. I like the ladies that come here and help me, they have a good work ethic and good attitudes.

June 22, 2021

By Daniel P_7

I am a current client of this provider

It made my life easier, because they took over like it was me. They work with you and they help you. They are understanding and accommodating.

June 16, 2021

By Viola G_1

I am a current client of this provider

I've had Sandra with us for 5 years now, and she does a great job, she's like a member of our family. I've recommended them twice already.

June 10, 2021

By Bea S

I am a current client of this provider

They help me with housework and making dinner. I like having the same caregiver for a few days in a row. I don't like a different person every day. Some don't know what to do or where things are.

June 10, 2021

By Wanda A_1

I am a current client of this provider

I like that she has care while I'm at work all day. They care about her safety and health. She has the same care taker, and I like the consistency of one person.

May 10, 2021

By Elisa W_1

I am a current client of this provider

We have not had any issues. They keep my wife comfortable. They are very easy to work with. The caregivers are very good. They've been consistent with trying to send good people.

April 28, 2021

By Charlie S

I am a current client of this provider

My brother is more of a loner person but the last person they sent he really liked. I see them talking and she helps him. He is more active which I enjoy a lot. They need to try to keep the same nurse with the same patient.

April 07, 2021

By Evelyn V_1

I am a current client of this provider

They send workers everyday for an hour. They get medicine close to me. I like that they send someone to help me.

March 18, 2021

By Julie S_17

I am a current client of this provider

It keeps my mom occupied and out of trouble during the day while I'm at work. The caregivers, especially one in particular, have been really good with my mom.

March 11, 2021

By Leslie M_6

I am a current client of this provider

It was just us before so it has been quite the improvement. They take the pressure off of us. I would say that they are very good at making sure someone gets here if one of the caregivers is sick. They have girls that genuinely care come out.

March 04, 2021

By Debbie B_14

I am a current client of this provider

They are responsive when I call about certain things. They could contact me regarding caregiver changes.

February 22, 2021

By Mattie J

I am a current client of this provider

They look out for me and they look after me. They do what they are supposed to do. My caregivers and I mesh with our personalities.

February 03, 2021

By Josephina R

I am a current client of this provider

Sometimes they're unreliable and they'll call us at the last minute. We have to scour to find someone to fill in for them. We don't have very many caregivers come in, just one or two that know who she is, but I feel that they do a sufficient job with those two.

January 19, 2021

By John J_20

I am a past client of this provider

It allowed my wife to heal. It was the caregivers that made things great.

January 18, 2021

By Charles "Wes" R

I am a current client of this provider

They help me get my groceries and do my shopping. They always keep in touch with me and they are good to call if someone isn't coming.

January 07, 2021

By Eric S_6

I am a current client of this provider

It's an extra hand to help deal with stuff. They could communication a little better with us when something comes up with the caregiver.

January 06, 2021

By Ted T_3

I am a past client of this provider

The services not only took care of my husband, but also me as his wife. I would recommend them because the services were excellent and the office was responsive.

December 05, 2020

By Anonymous_4383

I am a current client of this provider

When the caregivers are here, they have a good impact on my mom's live. When they are not here, or when the caregivers are not good, it causes confusion and panic for my mom. She has PTSD from a past event and having so many different caregivers panics her. This morning, I noticed that she kept backing up and looking at the caregiver and kept yelling, who are you?! I wouldn't recommend Right at Home. My mom gets way too many caregivers, and several times they have not shown up to their shifts. Once we were told a caregiver was waiting for an hour, but we never saw them, and the company told us that we had cancelled the shift, which we did not.

Provider Response

Our main goal at Right at Home is to ensure that we are providing excellent service and care to those who need it the most and we are sorry you feel that this was not the case with your loved one. We do work hard to make sure that all of our caregivers are on time, providing the help where and when needed and maintaining communication with the rest of the Right at Home team so that the care that was requested is being provided. Unfortunately this becomes problematic at times when dealing with our subcontractors who request our services but leave our hands tied with set days. hours and times that we cannot rearrange without prior approval and this in turns creates an issue with families requesting more help or specific people to care for their loved one. We are working with our subcontractors and referral sources to ensure that the right information is being provided to our clients so that we may continue to provide the amazing care we are known for. We encourage you to call us directly anytime so we can work with you personally and resolve your issue, Thank you again and Happy 2021

December 05, 2020

By David H_33

I am a current client of this provider

My wife can't treat me the way that the caregivers do. They do what they say what they're gonna do when they say they're gonna do it.

November 09, 2020

By Paul S_14

I am a current client of this provider

They have made life a lot easier, because the caregiver has gone above and beyond to help my mom. They came highly recommended and the caregiver that I have has been really good. The field representative fixed the schedule.

October 29, 2020

By Lynn S_11

I am a current client of this provider

I like a really clean house, but my caregivers haven't quite gotten there yet. Then I moved to the house in front of me, and so we are working on getting everything cleaned up. Otherwise, they take great care of me. I like the caregivers who come to help me because they have a desire to help me. One who knows I haven't had my coffee yet, will go ahead and make it for me.

October 08, 2020

By Rubye M

I am a past client of this provider

Sometimes they wouldn't show up and they wouldn't call me about it. They had no back up plans so we went days without care. They could have worked on getting a back up person.

Provider Response

We at Right at Home find it not only best, but necessary to have a backup caregiver. Although we take extra steps to ensure that not only does the caregiver have the skills needed but that they have a personality to match a well. We strive to ensure that we check off all the boxes, and although everything on paper is a match, that isn't always the case when new caregivers are finally introduced. If that happens we go back to the drawing board and see who else we can send.

October 08, 2020

By Daisy B

I am a past client of this provider

I just want them to do it the way I say and not argue with me. I cannot remember who I had a problem with but if you had someone who didn't argue, I would recommend them.

March 11, 2020

By Sabrina B

I am a current client of this provider

Having someone here is helpful so I can go out and shop. The initial contact with the marketing guy wasn't very good but they have been good since.

March 10, 2020

By James C_19

I am a past client of this provider

They watched him. I haven't had any problems with them. I like the caregivers and that they're really personable.

March 06, 2020

By Jennifer P_5

I am a current client of this provider

They clean my house. I like the person that comes to my house.

February 25, 2020

By Saundra R

I am a current client of this provider

She has been with me for a year and a week now. She cooks my breakfast. I like that I have an excellent woman that comes in.

February 11, 2020

By Donald J_5

I am a current client of this provider

They should be more consistent with the agents. All the agents we've worked with have been friendly.

February 07, 2020

By Manuel and Carmen R

I am a current client of this provider

The worker is great and works hard for me. They help me with my health and make me feel good about my life.

January 23, 2020

By Delight H

I am a current client of this provider

The owner of the company is very willing to work with me. They are very responsive.

January 21, 2020

By Catherine S_7

I am a current client of this provider

They help me out physically, mentally, and socially. The girls they send are confident.

January 10, 2020

By Mike and Kathleen C

I am a current client of this provider

I don't drive or have a car, so they are a big help if I need my medicine. I like that they are very comforting and very good at what they do. They are polite, and I'm slower than a turtle when I'm walking, and I'm not worried that she will step in front of me.

January 10, 2020

By Susanne S_1

I am a current client of this provider

They could be more consistent with the caretakers, because they are always losing them. They could have better scheduling.

December 13, 2019

By Roland

I am a past client of this provider

We used Right at Home Rancho Cucamonga for a 1-day thing. So far, the care they provided was adequate. I was pleased with the caregiver that we had. She was prompt, knowledgeable and caring. I think that the price is too expensive. She administered the medication on time and kept my wife dry and clean. I would recommend this agency to others.

November 13, 2019

By Christine A_4

I am a current client of this provider

Without their help, I wouldn't be able to take a shower or anything else. I like the people they send me. They really take care of me and give me what I need.

October 25, 2019

By Sally C_4

I am a current client of this provider

I knowing that my loved one has appropriate care when I can't be there. They're very reliable, and they seem to provide quality care.

October 08, 2019

By Skip L

I am a current client of this provider

Her quality of life would be a lot less without the care. They come here when I'm not available. If I have any concerns, they will take care of it. They listen to your concerns.

September 27, 2019

By Lashman J

I am a current client of this provider

They have saved my life two or three times. It is very meaningful. When my caregivers come, they take care of my needs and go the extra mile. They could do better by having more staff so I can have care more often.

September 25, 2019

By Carmen G_1

I am a current client of this provider

She does a good job with all that she does. I would recommend them because the person that comes and helps me is great.

September 10, 2019

By Michael B_19

I am a current client of this provider

For her needs, she feels that they're adequate, but I would like to see more. I need to work that out between the caregiver and my mother because there's a communication gap between them. I've had a couple of incidents where they need to follow up with some of my instructions. We said we didn't need care for a particular day, and the caregiver didn't get the message, so they showed up to the house anyway. That's happened a couple of times.

September 04, 2019

By Geraldine W_4

I am a current client of this provider

The last girl has been coming for three years. She engages with my mother really well. She uplifts my mother. Their caregivers come on time. They're clean and courteous. My mother really likes them.

August 27, 2019

By Kathleen Gonzales, RN L

I am a current client of this provider

They are able to help me when I am down a caregiver, and they provide a quality caregiver for me. Whenever I call them, they accommodate my needs.

August 02, 2019

By Anonymous_2260

I am a current client of this provider

When we hit a good caregiver who will have a conversation with my loved one, then he will not feel as lonely and he will talk with his wife. I like our main caregiver.

August 02, 2019

By Theresa S_2

I am a current client of this provider

They make sure they have long care and feed her 3 meals a day. They make sure she gets the entire package. They offer gloves and disposables for the care at home, so you don't have to worry about that.

July 29, 2019

By Cynthia "_1

I am a current client of this provider

The caregiver that came five days a week would cook for my loved one. The new caregiver we have will come to help with light housekeeping. The services are great, they are very understanding, and they have a lot of compassion. Right at Home has always done great by us, but their hands are tied by In of Age. In of Age is who is paying for the services.

July 17, 2019

By Pam M_1

I am a current client of this provider

I have a girl that does all my stuff for me. They are very good. They call to make sure the home care is good, and they care about the people.

July 02, 2019

By Sarah M_2

I am a current client of this provider

They do housework. They have excellent service. They notice the things that need to be done.

July 02, 2019

By Janine V

I am a current client of this provider

The provider has been helping me a lot with the housework. They are very thorough. I have had quite a few different ladies come in, so I can't really decide which one I like the best.

June 07, 2019

By Hollis R

I am a current client of this provider

It gives me a little time to be by myself. I appreciate the personal care they give my husband.

June 07, 2019

By Steven W_4

I am a current client of this provider

They really help me out. They don't a lot of things that I can't do anymore. The person they sent me is good. He is a young man. He is a very nice, gentle soul.

May 28, 2019

By Gaye M

I am a current client of this provider

I only have her come once a week, but it is good. She does things around the house for me, we go grocery shopping, and she takes me to any appointments that I have. I like the company and enjoy it. They send out people that are capable, nice and helpful. I like the person that I have.

May 23, 2019

By Anonymous_990

I am a current client of this provider

I need some help with cleaning the bathroom, such as mopping the shower and cleaning a chair I have in the shower. Unfortunately, some of the caregivers were a little immature in their work. I only get the services for a few hours a week, but I would like them more time. I'm old, so I need their services.

May 02, 2019

By Richard R_6

I am a current client of this provider

They only do my laundry. I like that if I have an appointment on the day that I need help, they change the date for me.

April 01, 2019

By Nancy O_7

I am a past client of this provider

I just needed someone in the house with me so I wasn't here alone, and they were able to give the medication. It was very good. The people they sent were very personable and dedicated.

March 06, 2019

By H.A.

I am a current client of this provider

So far the service from Right at Home Rancho Cucamonga has been really great. They've been very helpful. They're very flexible. Like if I need to cancel, it's not a big deal, and if I need them to come in earlier they try to be here earlier. They assist my mom by just being there. And when I got sick and my dad had to take my mom to urgent care, they helped him do that.

February 15, 2019

By Ruth S_8

I am a current client of this provider

It is just a small part of my mom's life, but they are a part that is important. They are readily available, and I can call them anytime. They are usually pretty responsive, and the people they provide do a pretty good job.

January 22, 2019

By Louvenia G

I am a current client of this provider

It would make it easier if they listened to me more and asked why certain caregivers aren't working. They listen to me when I tell them about the caregivers I want. They are good about calling me when someone can't come.

January 15, 2019

By Catherine S_6

I am a current client of this provider

I wanted the same people to come. They could improve by keeping the same caregivers and calling me if there is a difference.

November 28, 2018

By Gloria O_2

I am a current client of this provider

It has been a big relief because I can relax knowing my mother is in good hands. The person taking care of my mother is very compassionate.

November 27, 2018

By Eleanor C_1

I am a current client of this provider

They were coming three times a week, but the nurse decided that I needed someone once a week. I am appreciative of the girls coming out to help, though. It isn't working for me to have them here once a week. They sent me a solid piece of sugar for a caregiver. I wish I could keep her here with me. I am blessed to have her here with me.

November 20, 2018

By Frances M_4

I am a current client of this provider

The caregiver does things for me that no one else can do. She really stepped in and helped me. Sometimes the clients are great, and other times, the caregivers are great. The caregivers really reflect the company.

November 02, 2018

By Elizabeth A_7

I am a current client of this provider

They have provided coverage even if it's last minute. I would tell them that they work with you until you find the right fit with a caregiver.

November 02, 2018

By Anonymous_821

I am a past client of this provider

They made sure to match my loved with a good caregiver. They were easily accessible. If had a question, someone could answer it.

August 21, 2017

By Sandra H.

I am a current client of this provider

I've been using Right at Home since January. The girls that come are sweet, kind, and helpful. They come three times a week for three hours and take me to physical therapy and occupational therapy. However, currently their schedule is reduced. They're usually adaptive to my schedule and are reasonably priced. It's been a good experience.

March 20, 2013

By Tom15

I am a current client of this provider

I am writing to express how happy my wife and I are that our daughter got in touch with Right at Home and they arranged to provide home care. My caregiver is great and does the company proud. He knows that what he is doing and pays attention to the smallest details. Thank you Right at Home.

October 16, 2012

By Caring54318250

I visited this facility

The person that came for an assessment and interview with my parents seems good and my dad was fine that. They feel comfortable with them, they're flexible, they're very sweet people, and responsible. They enjoy their company. I would recommend Right At Home to others.

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About Right at Home Inland Empire Rancho

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

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