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Right at Home Inland Empire Rancho

‌7365 Carnelian St ‌, Rancho Cucamonga, CA 91730

(909) 314-1939

Verified Partner

4.5

(141 reviews)

Offers Home Health Agencies and Home Care
Top rated on Caring.com

2021, 2022, 2024

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Reviews of Right at Home Inland Empire Rancho in Rancho Cucamonga, California

4.5

(141 reviews)

    Top rated on Caring.com

    2021, 2022, 2024

    View More

    Provider of Choice 2024
    Home Care Pulse Certified 2024

    Melissa P_5

    5

    September 11, 2024

    I am a current client of this provider

    It helps me to have someone take care of him in the night. They are consistent.

    Kristina H_2

    5

    September 6, 2024

    I am a current client of this provider

    For me, it gives her someone to watch out for her and have someone in the house. All the caregivers have been great with my mom.

    Provider Response

    Thank you for your wonderful review of our team here at Right at Home! We love supporting our families each and every day! Right at Home Management Team

    Anonymous_1724162222

    5

    August 20, 2024

    I am a current client of this provider

    It helps me a great deal weekly. I like the workers they are very efficient and knowledgeable.

    Provider Response

    Thank you for your great review and vote of confidence for caring for you! It is our pleasure to serve you and will always strive to provide excellence! Sincerely, Right at Home Inland Empire Rancho Management Team.

    Juan A

    5

    August 7, 2024

    I am a current client of this provider

    I feel comfortable with the services. The service is good.

    Provider Response

    Thank you for your positive comments and review. We are proud to serve you! Right at Home Inland Empire Rancho Management Team.

    Loretta C_5

    5

    August 7, 2024

    I am a current client of this provider

    The provider makes sure that I receive my hours that they gave to me. The girls that the agency sent to me are very well qualified. They are aware of my needs.

    Provider Response

    Thank you for your wonderful feedback. We look forward to serving you and providing premium care at all times. Thank you again for allowing us to serve! Right at Home Inland Empire Rancho Management Team.

    Marianne Y_1

    4

    July 9, 2024

    I am a current client of this provider

    I really need the services, and they have helped. I really appreciate the help from the ladies that do well. They could make it less expensive.

    Provider Response

    Thank you very much for your review! We are proud to serve you and your family! The cost for licensed In-Home Care in the last few years has risen dramatically due to many costs for our amazing caregivers and business expenses! We are proud to be on the forefront of keeping costs affordable and flexible for all families we serve.. we do cost analysis multiple times to ensure the absolute best pricing all around. If you ever have any questions or concerns, we are always available to you for a conversation. Thank you for allowing Right at Home to serve you! Right at Home Management! Team.

    Anonymous_6533

    4

    July 8, 2024

    I am a current client of this provider

    I would like to see them improve on finding better employees. The caregivers need training in handling the patient. Most of the employees that do come are prepared to do the job. I would like to see them improve on finding better employees. Their billing is excellent and communication is good.

    Wayland G

    4

    June 21, 2024

    I am a current client of this provider

    I have round-the-clock care and they take care of me. I like that they do a good job.

    Cindy B_26

    5

    June 13, 2024

    I am a current client of this provider

    The aid has been able to help with daily tasks as needed. They help a lot with personal care, and provide companionship. The agency is easy to reach and the quality of care has been good.

    Kathy W_28

    5

    June 7, 2024

    I am a current client of this provider

    I like knowing my mom is being taken care of properly and I could do things as needed. They have a timely response with changing schedules as well as quality of caretaker.

    Darlene C_4

    5

    May 13, 2024

    I am a current client of this provider

    I just have a really hard time doing things because I can't raise my arms up. They help me do things. They put up a rail around the bed in case I fall. I have osteo-perosis so I can't fall. I also have epilepsy. The grab bar makes me feel safe and secure in case I have a seizure. As I was at the center, I was telling other people about it and giving them the phone number. I tell a lot of people about them.

    Anonymous_1715610875

    3

    May 13, 2024

    I am a current client of this provider

    They could be better at communication, their communication is inconsistent. They could also provide consistent caregivers. They could offer consistent care with the same caregivers.

    Wanda A_1

    5

    May 7, 2024

    I am a current client of this provider

    She always gets her in the shower and it is so helpful because I work six and seven days a week. I have been able to have a consistent caregiver. We have the same caregiver Monday- Friday.

    Anonymous_7565

    4

    April 25, 2024

    I am a current client of this provider

    We couldn't do it without them. They could make our lives easier by the consistency with the caregiver if at all, if possible, meaning the same person as opposed to rotating to others. What I like to see improved is a better understanding of the type of candidate that is coming to the home, meaning what their skills levels are, and what their vaccinations are.

    Provider Response

    Thank you for sharing your review and thoughts with us here at Right at Home! Our caregiver team is extremely dynamic and we are always trying to bring the best skillsets to the care plan that is needed. We will continue to strive for you and your family and will always be open to understanding your needs and wishes with care. Thank you for the great feedback! Sincerely, Right at Home Management

    Steve H_12

    5

    April 19, 2024

    I am a current client of this provider

    They know exactly what I need because they have been working with me for a while and know my routine. It is a rather complicated routine and not every caregiver that I have had cares to do it. Sometimes caregivers just want to offer companion care, but I don't need that because I have a lovely wife. I need more help going to the bathroom, getting meals, helping stand up. The two that we have regularly are wonderful, but others don't want to do all the things that I need. I would like them to have better coverage when one of their caregivers has to call out. A lot of times when my caregiver calls off they are not able to find coverage for me.

    Maria L_12

    5

    March 12, 2024

    I am a current client of this provider

    I just got out of surgery, and they are doing everything they can for me. I like that the drivers are really good, they are nice and kind. They look out for me.

    Pauline J_4

    2

    March 11, 2024

    I am a current client of this provider

    The caregiver only arrives one day for 4 hours so it has minimal impact on my mom. I'd like the time spent with her increased. Our current caregiver Dana is familiar with my mom. A replacement caregiver is difficult to get because they need further training. They could send someone seasoned. I'd like to see more experience from the CNAs and they show more care and concern. I'd like them to be more interactive and engaging.

    Provider Response

    Hello Pauline. Thank you for your comments. Our team here at Right at Home is providing you assistance that is being managed by your Health network Huntington Hospital Senior Care Network. We would love to be there for you much more often with many more care options, however, Huntington Senior Care Network is managing this and not Right at Home. Our company Right at Home is always striving to be the absolute best Home Care in the industry and we would love to talk to you further about increasing your care privately. Huntington Senior Care Network is paying for your care services and we can only provide you with what they approve, which is very little. Please let us know if you would like us to reach out to you to discuss care options for you that we can work directly with you on and provide a personalized care plan. Thank you and we look forward to hearing from you soon. Right at Home Management Team

    Dennis P_7

    5

    March 11, 2024

    I am a current client of this provider

    He has Alzheimer's and I don't want to leave him alone, so they are very helpful. They seem to be attentive, and they do what we ask them to do.

    Anonymous_6099

    5

    February 6, 2024

    I am a current client of this provider

    I think overall it's hygiene and making sure her housekeeping is done. They manage things well and have made her life so that she has no worries. They also work with me and engage with me. I think they are professional, they communicate well, and their caregivers have been well-placed and have an excellent feedback loop.

    Jayanti R

    5

    February 6, 2024

    I am a current client of this provider

    They do everything she needs. They are on time, professional, and dependable.

    Doris B_10

    5

    February 6, 2024

    I am a current client of this provider

    They have helped the most with the personal care from the caregiver. I like that so far I have had a couple of girls come by who are excellent. It has been a good experience so far.

    Sharin V

    5

    January 19, 2024

    I am a current client of this provider

    I like that they have sent me a very good caregiver. I like that they are very prompt and nice and really pay attention to the customer.

    Provider Response

    Sharin, thank you for taking the time to post a positive review! We certainly enjoy being of service to you :)

    Caroline G_4

    5

    January 11, 2024

    I am a current client of this provider

    The caregiver does her job. If she has any problems, she will call them and tell them, and they will fix it. I liked how they hired my caregiver, and she is doing a fantastic job. She has experience and is a handworker. They made a great choice in hiring her.

    Maria P_16

    5

    January 5, 2024

    I am a current client of this provider

    She gives me food. She helps me clean. The girl who comes is good.

    Provider Response

    Thank you for taking the time to provide a positive review. We're so glad Right at Home is able to help! We appreciate you!

    Shirley F_11

    4

    December 5, 2023

    I am a past client of this provider

    They helped by getting people to cover nighttime hours so I could sleep. I like that they were right there for her to help her when we needed it.

    Andree M

    5

    November 15, 2023

    I am a current client of this provider

    I like that they do housekeeping. I like that the service has been pleasant. I like that they have been pleasant.

    Provider Response

    Hello Andree, Thank you for your positive review about our services. We value your trust in us and look forward to having you be apart of our Right at Home family! Sincerely, Right at Home Management.

    Odiel P

    5

    November 15, 2023

    I am a current client of this provider

    I've only dealt with Veronica as a caregiver, but also everybody has been very considerate and helpful in answering questions. With the caregiver Veronica, she has done a really nice job. She does what I ask her to do.

    Provider Response

    Thank you so much for allowing our care team to be there for you. We always strive to be a true care support system for our families we serve! Thank you and we look forward to continuing our care relationship with you! Sincerely, Right at Home Management

    Linda B_80

    5

    November 3, 2023

    I am a current client of this provider

    She has been able to adjust to our lifestyle. They found me a wonderful caregiver.

    Provider Response

    We are so glad to hear that your experience is wonderful. We strive everyday to bring the greatest services to our families! Thank you for your trust in us! Sincerely, Right at Home Management.

    Maria Guadalupe M

    4

    November 3, 2023

    I am a current client of this provider

    They pay great attention to my mom. They help my mom with exercise.

    Carey H_2

    5

    October 18, 2023

    I am a current client of this provider

    Every time that I call the office they answer. The people who show up are very nice and work in a memory assistant home. I like that the other has been caregiving for five years.

    Lynn S_27

    5

    September 25, 2023

    I am a current client of this provider

    They are very helpful. They go out of their way. I would recommend them because they are outgoing and friendly.

    Steve B_24

    5

    September 25, 2023

    I am a current client of this provider

    Assisting with what my husband's needs are. They are willing to work with your schedule.

    Catherine F_3

    3

    September 20, 2023

    I am a current client of this provider

    They need to be around my wife and make sure she doesn't fall. They can make sure that the people who come into work should do what they need to without being told.

    Raymond S_12

    5

    September 8, 2023

    I am a current client of this provider

    As time progresses, we'll probably need more help. They're very dependable. When I need to go somewhere they send someone and stays with my husband, and if he has any issues, they'll help him with it. Their employees are absolutely wonderful to work with. They're very reliable. They'll do what they say they'll do.

    Rosie S_1

    5

    August 24, 2023

    I am a current client of this provider

    The agency has made my experience positive by helping me emotionally. I liked that the agency helped me with my house and problems. They seem to care about me and my needs.

    Helen M_4

    5

    August 11, 2023

    I am a current client of this provider

    My caregivers are wonderful, they are very concerned about me. They're always available even if they're busy, you always get a call back.

    Provider Response

    Thank you for your support has we take care of your family. We are always trying to provide the best care support at all times!

    Peter B_6

    5

    July 14, 2023

    I am a current client of this provider

    The services have helped me because I need 100% care. I like that they accommodate my schedule at Right at Home.

    Dwight A_2

    5

    June 9, 2023

    I am a current client of this provider

    I couldn't take care of him on my own when we first brought him home. I like that I can have someone come and adjust it to our needs within a day.

    Provider Response

    Happy to hear you are pleased with Right at Home! Thank you for taking the time to post a positive review!

    John & Shirley S

    5

    May 4, 2023

    I am a current client of this provider

    They made my experience positive by doing a good job. I am very happy with them.

    Maxine O_1

    3

    May 4, 2023

    I am a current client of this provider

    They have lots of last minute cancellations. They are not able to schedule people when we need them.

    Margaret G_14

    5

    April 20, 2023

    I am a current client of this provider

    The caregiver helps her and there is a lot of interaction with her. I have liked that they have good communication.

    Caroline G_3

    5

    April 8, 2023

    I am a current client of this provider

    They make sure that all of my needs are met. They make sure that their employees get to the home of the client on time.

    Lorretta R_2

    5

    March 23, 2023

    I am a current client of this provider

    They have helped us the most by trying to get my mind back together. I have recommended a friend to get a hold of Tony, and she didn't know about home care, so I told them that they're really good. They'll give your mother a bath and clean the house.

    Rodney "Bubba" E

    5

    March 7, 2023

    I am a current client of this provider

    It has been a positive experience by being quickly responsive when a caregiver was not a good fit. I would recommend them because they respond quickly to questions and concerns.

    Harry M_5

    5

    March 3, 2023

    I am a current client of this provider

    They have helped in a lot of ways, I can't pick just one! I like the personnel that we have dealt with, and their friendliness, courteousness, and the ease of setting it up.

    Josefina A

    5

    February 14, 2023

    I am a current client of this provider

    They made me happy by them always helping me when I need something. One thing that I like is how great the caregivers are.

    Thelma T

    5

    February 3, 2023

    I am a current client of this provider

    The providers exercise me, and they're pleasant with what they do. The agency is very helpful.

    Helen J_3

    4

    December 6, 2022

    I am a current client of this provider

    My caregivers have helped me the most with their understanding. The agency needs to have more workers.

    Alon C

    5

    December 6, 2022

    I am a current client of this provider

    I cannot do anything without them so it's very helpful. They go to the store for me if I ask them to. I like that they always come on time.

    Barbara E_10

    5

    November 17, 2022

    I am a current client of this provider

    I like having peace of mind knowing my mom is being taken care of. They are flexible.

    Provider Response

    Hi Barbara, thank you so much for taking the time to post a positive review for us! We're so happy knowing you are pleased with Right at Home

    Maurice F

    4

    November 5, 2022

    I am a current client of this provider

    They help with my laundry. I like that they send someone who can take of things for me.

    Marion W_8

    5

    October 5, 2022

    I am a current client of this provider

    There have been times when I needed someone on short notice, and they have someone available. I like that they are reliable.

    Hervey G

    4

    August 22, 2022

    I am a current client of this provider

    I am the sole caregiver so it has helped me a lot. It has given me time for myself. They need to make sure that the aides are trained and clearly understand what they need to do.

    Gloria A_7

    4

    July 12, 2022

    I am a current client of this provider

    They have helped with providing services and company. I like the type of professionals that they send to my home.

    David H_33

    4

    June 17, 2022

    I am a current client of this provider

    I have no idea how they could improve. She helps with cooking and taking me shopping. They're always available and do what I ask.

    Eric N

    4

    June 16, 2022

    I am a current client of this provider

    Have the same caregiver anytime, so they know what needs to be done. There's only been one caregiver on time every time.

    Willie T_1

    5

    June 8, 2022

    I am a current client of this provider

    They have helped me by sending out the same person on a weekly basis. It would be nice if they would let me know what is going on.

    Gaye M

    4

    May 19, 2022

    I am a current client of this provider

    They have helped me the most by providing companionship. Everyone is very helpful, and I really like my companion.

    Johnny C_2

    5

    May 19, 2022

    I am a current client of this provider

    What they do really helps out and it is very positive for me as a person. I like that they really help out when they come. They do a good job.

    Judy P_21

    5

    May 4, 2022

    I am a current client of this provider

    The agency has really good people. I like that the agency is easy to get a hold of.

    Don P_10

    5

    April 6, 2022

    I am a current client of this provider

    He looks forward to Steven coming, and it helps me because I don't have to do his care routine. I like the care we are getting and the caregiver.

    Ora W

    5

    April 5, 2022

    I am a current client of this provider

    They have been able to do what is needed. I like that they work with you and I do not have any real problems.

    Anonymous_5882

    5

    March 5, 2022

    I am a past client of this provider

    The caregiver was very cooperative and did exactly what I needed. I would recommend them because I've had no problems with them.

    Frank P_10

    4

    March 3, 2022

    I am a current client of this provider

    they do what I ask them to do and they wash and clean everything. Mostly they do everything like clean and do lunch.

    Anonymous_5116

    2

    February 18, 2022

    I am a current client of this provider

    We never have a set schedule and we don't know who to expect or when to expect them. They don't keep the same people for the clients that have Alzheimer's. They need to keep their word when they tell the clients things.

    Provider Response

    Thank you for your review… I would like to understand more as to why you mention not having a set schedule? We prefer to always have a consistent schedule and the expected caregivers for you. I want to ensure you are reviewing the correct agency. Are you with another company or a medical organization such as Innovage? Thank you and I hope to get this clarifies as we hear at Right at Home Inland Empire always provide the best service, caregiver support, and consistent scheduling. Please feel free to reach out to our orhganization. Thank you, Right at Home Management

    Chris K_6

    5

    February 4, 2022

    I am a current client of this provider

    The caregivers bring breakfast with them at the door. The ladies drive so they have a vehicle to help my mom out. They were very easy and worked with my needs and my mother's needs. They followed my instructions, so things went smoothly.

    Leslie M_6

    5

    January 13, 2022

    I am a current client of this provider

    They help change them and feed them. Just everything in general is helpful. They are very willing to work with people and meet their needs.

    David T_24

    5

    January 6, 2022

    I am a current client of this provider

    The services help me greatly because it makes it possible for me to take a nap or go out. When I asked them to get me a caregiver, they sent me a consistent one.

    Charlie S

    5

    January 6, 2022

    I am a current client of this provider

    The caregivers come and help make his meals. They also help him get dressed. The services have been very helpful for my brother.

    Shirley B_18

    5

    December 23, 2021

    I am a current client of this provider

    There isn't much more they can do. It allows me to get out of the house for a while. They get the people here. They people have been excellent.

    Pat C_15

    5

    December 8, 2021

    I am a current client of this provider

    They have provided efficient aides. I like how they help my wife. They care about family.

    Dennis R_7

    4

    December 3, 2021

    I am a current client of this provider

    I broke two hips and I've had back surgery, so I'm confined to a wheelchair. I need a whole lot of attention. I have one person that is super good and he gives me a shower and helps me with walking. The other people didn't help me too much with those things because I'm a little large.

    Craig M_2

    5

    November 17, 2021

    I am a current client of this provider

    They are very pleasant, positive people and they are on time,. They are prompt and their people are well trained.

    Anonymous_5354

    3

    November 4, 2021

    I am a current client of this provider

    They provided inexperienced caregivers. They need more experienced caregivers.

    Charlotte T_2

    5

    October 20, 2021

    I am a past client of this provider

    The service was perfect. She loved the ladies that came by. I was spending a lot of time in the house before the caregivers started coming. They had great communication. They let us know when someone was coming.

    Mercedes R

    4

    September 28, 2021

    I am a past client of this provider

    The regular girl that came in did a really good job. They could have contact when they had changes.

    David M_4

    4

    August 26, 2021

    I am a current client of this provider

    Katherine is excellent. June doesn't do everything that I need. I have an excellent worker that works wonderfully. I've had other ones though that comes late and leaves early.

    Anonymous_5113

    3

    August 20, 2021

    I am a current client of this provider

    It would be more helpful if they had backup plans and if they communicated better. They need to have a backup plan when someone calls off.

    Anonymous_2510

    4

    August 11, 2021

    I am a current client of this provider

    The caregiver does the groceries and that is all. Right at Home needs to get more nurses to come in for my mother.

    Charles " LTC" M

    4

    July 8, 2021

    I am a current client of this provider

    They should be more experienced, some of the people they send out say they have knowledge, and they don't, at least not for what we need. I am able to have the hours that I want, the girls they send are pleasant and capable.

    Robert M_31

    5

    June 25, 2021

    I am a current client of this provider

    One important thing is they help with post-operation recovery, and they made me breakfast and cleaned my house. I like the ladies that come here and help me, they have a good work ethic and good attitudes.

    Daniel P_7

    5

    June 22, 2021

    I am a current client of this provider

    It made my life easier, because they took over like it was me. They work with you and they help you. They are understanding and accommodating.

    Viola G_1

    5

    June 17, 2021

    I am a current client of this provider

    I've had Sandra with us for 5 years now, and she does a great job, she's like a member of our family. I've recommended them twice already.

    Bea S

    4

    June 10, 2021

    I am a current client of this provider

    They help me with housework and making dinner. I like having the same caregiver for a few days in a row. I don't like a different person every day. Some don't know what to do or where things are.

    Elisa W_1

    5

    May 10, 2021

    I am a current client of this provider

    We have not had any issues. They keep my wife comfortable. They are very easy to work with. The caregivers are very good. They've been consistent with trying to send good people.

    Evelyn V_1

    5

    April 8, 2021

    I am a current client of this provider

    They send workers everyday for an hour. They get medicine close to me. I like that they send someone to help me.

    Julie S_17

    5

    March 19, 2021

    I am a current client of this provider

    It keeps my mom occupied and out of trouble during the day while I'm at work. The caregivers, especially one in particular, have been really good with my mom.

    Debbie B_14

    5

    March 4, 2021

    I am a current client of this provider

    They are responsive when I call about certain things. They could contact me regarding caregiver changes.

    Mattie J

    4

    February 23, 2021

    I am a current client of this provider

    They look out for me and they look after me. They do what they are supposed to do. My caregivers and I mesh with our personalities.

    Josephina R

    4

    February 3, 2021

    I am a current client of this provider

    Sometimes they're unreliable and they'll call us at the last minute. We have to scour to find someone to fill in for them. We don't have very many caregivers come in, just one or two that know who she is, but I feel that they do a sufficient job with those two.

    John J_20

    5

    January 20, 2021

    I am a past client of this provider

    It allowed my wife to heal. It was the caregivers that made things great.

    Charles "Wes" R

    5

    January 18, 2021

    I am a current client of this provider

    They help me get my groceries and do my shopping. They always keep in touch with me and they are good to call if someone isn't coming.

    Eric S_6

    4

    January 7, 2021

    I am a current client of this provider

    It's an extra hand to help deal with stuff. They could communication a little better with us when something comes up with the caregiver.

    Ted T_3

    5

    January 7, 2021

    I am a past client of this provider

    The services not only took care of my husband, but also me as his wife. I would recommend them because the services were excellent and the office was responsive.

    Anonymous_4383

    1

    December 5, 2020

    I am a current client of this provider

    When the caregivers are here, they have a good impact on my mom's live. When they are not here, or when the caregivers are not good, it causes confusion and panic for my mom. She has PTSD from a past event and having so many different caregivers panics her. This morning, I noticed that she kept backing up and looking at the caregiver and kept yelling, who are you?! I wouldn't recommend Right at Home. My mom gets way too many caregivers, and several times they have not shown up to their shifts. Once we were told a caregiver was waiting for an hour, but we never saw them, and the company told us that we had cancelled the shift, which we did not.

    Provider Response

    Our main goal at Right at Home is to ensure that we are providing excellent service and care to those who need it the most and we are sorry you feel that this was not the case with your loved one. We do work hard to make sure that all of our caregivers are on time, providing the help where and when needed and maintaining communication with the rest of the Right at Home team so that the care that was requested is being provided. Unfortunately this becomes problematic at times when dealing with our subcontractors who request our services but leave our hands tied with set days. hours and times that we cannot rearrange without prior approval and this in turns creates an issue with families requesting more help or specific people to care for their loved one. We are working with our subcontractors and referral sources to ensure that the right information is being provided to our clients so that we may continue to provide the amazing care we are known for. We encourage you to call us directly anytime so we can work with you personally and resolve your issue, Thank you again and Happy 2021

    Paul S_14

    5

    November 10, 2020

    I am a current client of this provider

    They have made life a lot easier, because the caregiver has gone above and beyond to help my mom. They came highly recommended and the caregiver that I have has been really good. The field representative fixed the schedule.

    Lynn S_11

    5

    October 29, 2020

    I am a current client of this provider

    I like a really clean house, but my caregivers haven't quite gotten there yet. Then I moved to the house in front of me, and so we are working on getting everything cleaned up. Otherwise, they take great care of me. I like the caregivers who come to help me because they have a desire to help me. One who knows I haven't had my coffee yet, will go ahead and make it for me.

    Rubye M

    1

    October 8, 2020

    I am a past client of this provider

    Sometimes they wouldn't show up and they wouldn't call me about it. They had no back up plans so we went days without care. They could have worked on getting a back up person.

    Provider Response

    We at Right at Home find it not only best, but necessary to have a backup caregiver. Although we take extra steps to ensure that not only does the caregiver have the skills needed but that they have a personality to match a well. We strive to ensure that we check off all the boxes, and although everything on paper is a match, that isn't always the case when new caregivers are finally introduced. If that happens we go back to the drawing board and see who else we can send.

    Daisy B

    4

    October 8, 2020

    I am a past client of this provider

    I just want them to do it the way I say and not argue with me. I cannot remember who I had a problem with but if you had someone who didn't argue, I would recommend them.

    Sabrina B

    4

    March 11, 2020

    I am a current client of this provider

    Having someone here is helpful so I can go out and shop. The initial contact with the marketing guy wasn't very good but they have been good since.

    James C_19

    5

    March 10, 2020

    I am a past client of this provider

    They watched him. I haven't had any problems with them. I like the caregivers and that they're really personable.

    Jennifer P_5

    5

    March 6, 2020

    I am a current client of this provider

    They clean my house. I like the person that comes to my house.

    Saundra R

    5

    February 25, 2020

    I am a current client of this provider

    She has been with me for a year and a week now. She cooks my breakfast. I like that I have an excellent woman that comes in.

    Donald J_5

    4

    February 11, 2020

    I am a current client of this provider

    They should be more consistent with the agents. All the agents we've worked with have been friendly.

    Manuel and Carmen R

    5

    February 7, 2020

    I am a current client of this provider

    The worker is great and works hard for me. They help me with my health and make me feel good about my life.

    Delight H

    5

    January 24, 2020

    I am a current client of this provider

    The owner of the company is very willing to work with me. They are very responsive.

    Catherine S_7

    5

    January 21, 2020

    I am a current client of this provider

    They help me out physically, mentally, and socially. The girls they send are confident.

    Mike and Kathleen C

    5

    January 11, 2020

    I am a current client of this provider

    I don't drive or have a car, so they are a big help if I need my medicine. I like that they are very comforting and very good at what they do. They are polite, and I'm slower than a turtle when I'm walking, and I'm not worried that she will step in front of me.

    Susanne S_1

    4

    January 11, 2020

    I am a current client of this provider

    They could be more consistent with the caretakers, because they are always losing them. They could have better scheduling.

    Roland

    5

    December 13, 2019

    I am a past client of this provider

    We used Right at Home Rancho Cucamonga for a 1-day thing. So far, the care they provided was adequate. I was pleased with the caregiver that we had. She was prompt, knowledgeable and caring. I think that the price is too expensive. She administered the medication on time and kept my wife dry and clean. I would recommend this agency to others.

    Christine A_4

    5

    November 14, 2019

    I am a current client of this provider

    Without their help, I wouldn't be able to take a shower or anything else. I like the people they send me. They really take care of me and give me what I need.

    Sally C_4

    5

    October 25, 2019

    I am a current client of this provider

    I knowing that my loved one has appropriate care when I can't be there. They're very reliable, and they seem to provide quality care.

    Skip L

    5

    October 8, 2019

    I am a current client of this provider

    Her quality of life would be a lot less without the care. They come here when I'm not available. If I have any concerns, they will take care of it. They listen to your concerns.

    Lashman J

    4

    September 27, 2019

    I am a current client of this provider

    They have saved my life two or three times. It is very meaningful. When my caregivers come, they take care of my needs and go the extra mile. They could do better by having more staff so I can have care more often.

    Carmen G_1

    5

    September 26, 2019

    I am a current client of this provider

    She does a good job with all that she does. I would recommend them because the person that comes and helps me is great.

    Michael B_19

    4

    September 10, 2019

    I am a current client of this provider

    For her needs, she feels that they're adequate, but I would like to see more. I need to work that out between the caregiver and my mother because there's a communication gap between them. I've had a couple of incidents where they need to follow up with some of my instructions. We said we didn't need care for a particular day, and the caregiver didn't get the message, so they showed up to the house anyway. That's happened a couple of times.

    Geraldine W_4

    5

    September 4, 2019

    I am a current client of this provider

    The last girl has been coming for three years. She engages with my mother really well. She uplifts my mother. Their caregivers come on time. They're clean and courteous. My mother really likes them.

    Kathleen Gonzales, RN L

    5

    August 27, 2019

    I am a current client of this provider

    They are able to help me when I am down a caregiver, and they provide a quality caregiver for me. Whenever I call them, they accommodate my needs.

    Anonymous_2260

    4

    August 2, 2019

    I am a current client of this provider

    When we hit a good caregiver who will have a conversation with my loved one, then he will not feel as lonely and he will talk with his wife. I like our main caregiver.

    Theresa S_2

    5

    August 2, 2019

    I am a current client of this provider

    They make sure they have long care and feed her 3 meals a day. They make sure she gets the entire package. They offer gloves and disposables for the care at home, so you don't have to worry about that.

    Cynthia "_1

    5

    July 29, 2019

    I am a current client of this provider

    The caregiver that came five days a week would cook for my loved one. The new caregiver we have will come to help with light housekeeping. The services are great, they are very understanding, and they have a lot of compassion. Right at Home has always done great by us, but their hands are tied by In of Age. In of Age is who is paying for the services.

    Pam M_1

    5

    July 17, 2019

    I am a current client of this provider

    I have a girl that does all my stuff for me. They are very good. They call to make sure the home care is good, and they care about the people.

    Sarah M_2

    5

    July 2, 2019

    I am a current client of this provider

    They do housework. They have excellent service. They notice the things that need to be done.

    Janine V

    5

    July 2, 2019

    I am a current client of this provider

    The provider has been helping me a lot with the housework. They are very thorough. I have had quite a few different ladies come in, so I can't really decide which one I like the best.

    Hollis R

    5

    June 7, 2019

    I am a current client of this provider

    It gives me a little time to be by myself. I appreciate the personal care they give my husband.

    Steven W_4

    5

    June 7, 2019

    I am a current client of this provider

    They really help me out. They don't a lot of things that I can't do anymore. The person they sent me is good. He is a young man. He is a very nice, gentle soul.

    Anonymous_990

    4

    May 23, 2019

    I am a current client of this provider

    I need some help with cleaning the bathroom, such as mopping the shower and cleaning a chair I have in the shower. Unfortunately, some of the caregivers were a little immature in their work. I only get the services for a few hours a week, but I would like them more time. I'm old, so I need their services.

    Richard R_6

    5

    May 2, 2019

    I am a current client of this provider

    They only do my laundry. I like that if I have an appointment on the day that I need help, they change the date for me.

    Nancy O_7

    5

    April 2, 2019

    I am a past client of this provider

    I just needed someone in the house with me so I wasn't here alone, and they were able to give the medication. It was very good. The people they sent were very personable and dedicated.

    H.A.

    5

    March 6, 2019

    I am a current client of this provider

    So far the service from Right at Home Rancho Cucamonga has been really great. They've been very helpful. They're very flexible. Like if I need to cancel, it's not a big deal, and if I need them to come in earlier they try to be here earlier. They assist my mom by just being there. And when I got sick and my dad had to take my mom to urgent care, they helped him do that.

    Ruth S_8

    5

    February 15, 2019

    I am a current client of this provider

    It is just a small part of my mom's life, but they are a part that is important. They are readily available, and I can call them anytime. They are usually pretty responsive, and the people they provide do a pretty good job.

    Louvenia G

    4

    January 22, 2019

    I am a current client of this provider

    It would make it easier if they listened to me more and asked why certain caregivers aren't working. They listen to me when I tell them about the caregivers I want. They are good about calling me when someone can't come.

    Catherine S_6

    4

    January 16, 2019

    I am a current client of this provider

    I wanted the same people to come. They could improve by keeping the same caregivers and calling me if there is a difference.

    Gloria O_2

    5

    November 29, 2018

    I am a current client of this provider

    It has been a big relief because I can relax knowing my mother is in good hands. The person taking care of my mother is very compassionate.

    Eleanor C_1

    5

    November 27, 2018

    I am a current client of this provider

    They were coming three times a week, but the nurse decided that I needed someone once a week. I am appreciative of the girls coming out to help, though. It isn't working for me to have them here once a week. They sent me a solid piece of sugar for a caregiver. I wish I could keep her here with me. I am blessed to have her here with me.

    Frances M_4

    5

    November 20, 2018

    I am a current client of this provider

    The caregiver does things for me that no one else can do. She really stepped in and helped me. Sometimes the clients are great, and other times, the caregivers are great. The caregivers really reflect the company.

    Elizabeth A_7

    5

    November 3, 2018

    I am a current client of this provider

    They have provided coverage even if it's last minute. I would tell them that they work with you until you find the right fit with a caregiver.

    Anonymous_821

    5

    November 2, 2018

    I am a past client of this provider

    They made sure to match my loved with a good caregiver. They were easily accessible. If had a question, someone could answer it.

    Sandra H.

    5

    August 22, 2017

    I am a current client of this provider

    I've been using Right at Home since January. The girls that come are sweet, kind, and helpful. They come three times a week for three hours and take me to physical therapy and occupational therapy. However, currently their schedule is reduced. They're usually adaptive to my schedule and are reasonably priced. It's been a good experience.

    Tom15

    5

    March 20, 2013

    I am a current client of this provider

    I am writing to express how happy my wife and I are that our daughter got in touch with Right at Home and they arranged to provide home care. My caregiver is great and does the company proud. He knows that what he is doing and pays attention to the smallest details. Thank you Right at Home.

    Caring54318250

    5

    October 16, 2012

    I visited this facility

    The person that came for an assessment and interview with my parents seems good and my dad was fine that. They feel comfortable with them, they're flexible, they're very sweet people, and responsible. They enjoy their company. I would recommend Right At Home to others.

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    Services and Amenities of Right at Home Inland Empire Rancho in Rancho Cucamonga, California

    Staff Training & Qualifications

    • Continual Training
    • Interview Every Team Member in Person
    • Reference Checks
    • Staff Driving Record Check

    Fitness & Wellness Programs

    • Fitness Opportunities

    Licensing & Inspections

    • Background Checks
    • Staff Drug Screening

    Bonds & Insurance

    • Is Bonded and Insured

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Health Services

    • Companion Care

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Personal Care Assistants
    • Dressing Assistance
    • Meal Preparation

    Sub-types of Home Care

    • Full Service Agency

    Companionship & Escort Assistance

    • Companionship Services

    Housekeeping & Maintenance

    • Housekeeping Services

    Transportation & Shopping

    • Transportation Services for General Shopping

    About Right at Home Inland Empire Rancho in Rancho Cucamonga, California

    Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

    Custom Care Plan

    We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

    Caregiver Training and Care Supervision

    When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

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    Map of Right at Home Inland Empire Rancho

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    Caring.com

    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

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