Midnight Sun Home Care Anchorage, AK

rwielk

Terrible at returning calls. I cannot speak to the quality of care, only the office management. I broke my leg on 4/27 and contacted Becky in the office a few days later. I am 70 years old and live alone since my wife passed in '16 and kids live outside. So I am hobbling alone at home on crutches taking care of myself and 2 labs. Surgeon advised surgery to place screw and plate because both tibia and fibula were displaced to different degrees. Becky from Midnight Sun sent service agreement, which I could not copy due to faulty printer, but I emailed Becky back in which I confirmed I agreed. I also notified surgeon that Midnight Sun would transport me to and from surgery and care for me afterwards. I called repeatedly as surgery day approached (and so did doc's office) to no avail. Neither of us could get a call back. Meanwhile, another home care business, whom I called early on to tell them I decided on Midnight Sun CALLED ME TO MAKE SURE I WAS OK AND SET UP FOR SURGERY. Moral of story: I should have enlisted the other home care agency to do the job right from the beginning.

Mark4

My mom passed away last June of this year. We went with an in-home-care with Midnight Sun instead of moving her into an assisted living facility. My mother had a private nurse for only 2 weeks. Her caregiver was very nice, attentive, and friendly. She seems to be knowledgeable. I would highly recommend her. Midnight Sun treated me & my family very well. They were very prompt. It was a great experience.