We employed Kindred after my mother left her 3 week rehab after a fall. The purpose was to have someone continue the therapy to help her with balance and to build strength that will allow her live independently. I have only deterioration during the 4 weeks of this home therapy. I called and spoke with a manager who informed me they were doing "chair exercise". This is rediculous as she needs to be building her confidence in walking. This manager told me the PT would be calling me which has not happened. I am now awaiting a call from a third person. If you need a babysitter this place might be fine but IMHO that is all the do.
Provider Response
Rhonda - Thank you for sharing your experiences with me. I take your feedback seriously, and I've passed along your review to the facility administration and I would like the opportunity to discuss them directly. Providing your contact information will help expedite our communication. As an alternative, you may call our anonymous compliance hotline to report your concerns. Thank you, Amanda H, Director, Kindred Healthcare
