Congregational Home Brookfield, WI

This is a dangerous facility. My mother was there after breaking her neck. They did not change her clothes or underwear for days, despite clean garments being laid out. A CNA removed her neck brace in the shower, despite my verbally telling her not to & the care plan stating not to remove the brace. It was put on wrong & no one checked it. They stopped her narcotics cold turkey & she was nearly comatose. Management just kept saying they were looking into matters & that she received good care. Terrible quality care.

My husband fell and fractured his hip. He spent one month in the skilled nursing facility at the Congregational Home. He entered totally dependent on others for his care and left almost totally independent.He received exceptional care. Any time an issue arose I was contacted immediately. If I had a question I received a timely response from the case worker, the nurse, the social worker, or PT therapists. We were told the food was delicious and it proved to be true. I would recommend the Congregational Home to anyone seeking a temporary rehab location.

My mother moved into Congregational Home. Our experience is pleasant, the staff is very nice, and my mother likes it there. If we have problems, they take care of it right away. They stop in to see her and they're very professional. All the people that we met there were very friendly and we liked the location. They have all kinds of stuff for the residents, they go on field trips, they have get-togethers, and they do yoga and all kinds of exercise things and so on. I like how nice and clean the place is. My mom has her own washer and dryer, and she cooks in her own kitchen. We looked at a couple of places and this one was the best for us.

Be advised that your loved one cannot receive additional care such as IV, antibiotics after admission to the SNU/Hospice unit of Congreg Home. We have experienced this in the last year and didn't know about it until it was too late