Nova Health & Rehab Center

We chose it because it was close. But after a few days seen the staff was not friendly. Room was clean but some staff sprayed air freshener because of the urine smell. Residents in the hall started coughing from the smell. Employees always looked sad so I wondered if they enjoyed their job are if it was just a pay check to them.

My mother has been very well cared for here. She is happy, and staff treats her like family. Activities have been many , frequent Church services and special treats .

We Love Nova. My 96 year old Mom is at Nova and we are extremely pleased. It has the best rehab in the area. The LPN's are some of the best . I have been involved in other nursing homes, assisted living facilities and therapist for the past 25 years with other family members. Mom was in another one across the state line and I removed her after 6 weeks. Nova cares. The nurses go beyond the call of duty. The CNA's are excellent. They are there because they care about the residents. The activity director is engaging and the laundry, the cleaners, maintenance are also friendly and ready to help. It is our hometown nursing home and lots of us know many residents and they all say positive things about their stay. I am there twice a day so I can honestly say I am more than pleased. Thank you, Nova.

I'm not really wild about Nova Health & Rehab Center. We chose it because of our insurance and because my grandfather is full assist, so it was the only choice we had. The staff is overworked, underpaid, and stressed out. They don't have enough people, and there's heavy workload for them. The staff is a hit and miss. Some are good, and some are not. His room is good and the dining area is nice, but it's a very sad atmosphere. They have a great activities director, but she has no assistant. There are at least 30 people on one side, not counting the rehab part. Unfortunately, she has her hands full.