We've placed my wife in Cardinal Senior Living. We've only been there two weeks now. My impression is that they're doing better than where we were, but they don't have very many patients there. It's a smaller outfit. It's a little more assisted living and then some. They give her more help in some things. They're a little more flexible than some of the larger ones.
The facility is very good, nice and clean. Everything looks good. It's an older one, but they seem to have everything. They seem to be in charge and doing a good job with it. The staff and the services are very good. They are more attentive. You push your button and they're going to be there unlike the last place where she was, you push your button and you may or may not get anybody.
I didn't eat there, but the food looked very good and my wife seems to like it. Most of the people there are eating and most of them eat a lot. She's still getting used to the place and she's in a wheelchair most all the time and hadn't been able to do some of the stuff that they were doing.
The staff members are very competent and the good thing about it is we got a nurse that stays with her all the time. I don't have a change of nurses like some of the others we experienced. I don't know exactly what all they're doing, but it seems that everybody's enjoying themselves and they've got some rooms where they're playing cards and they've got some rooms where they're just relaxing. I was pleased with it.
Cardinal Senior Living
Offers Assisted Living and Memory Care
14 Reviews
1350 Longwood Ave., Bedford, VA 24523
Call
(800) 385-2527
Reviews of Cardinal Senior Living
Assisted Living Reviews for Cardinal Senior Living
November 13, 2021
I am a friend or relative of a current/past resident
August 21, 2021
I visited this facility
We took a tour at Cardinal Senior Living and we couldn't afford them because they had a lot of extra fees. It was a very nice tour though. They all seemed very close, they knew the patients by name. The facility was nice, but it was really kind of small. The rooms were small and there was only room for a bed and a dresser. It was a community bathroom for everybody so you didn't have your own bathroom. Everything else was nice. The people were all very friendly. The residents were all happy and everything else seemed nice. I was looking for assisted living during my tour.
The rooms were just really small, it's just room for a bed and a dresser and maybe a small closet. They had single rooms with one bed and then they had double rooms with two but there wasn't room for anything but the very basic. They didn't have room for a recliner or something for them to sit in like that.
Some of them were having meals when I got there. It was basically just an open room with multiple tables that sat up to four people for them to have lunch or dinner or whatever together. They said they set up different activities for them.
They charge extra for everything. Extra for laundry, extra for cable, and extra for a telephone.
March 14, 2020
I am a friend or relative of a current/past resident
Everything about my tour at Cardinal Senior Living was great. The rooms were clean and nice, they're just regular-sized rooms. The staff who gave me the tour was excellent. I've observed that the residents all look happy, everybody looks happy. We visited at lunch time so they weren't doing any activities. They also have a place for people to read.
March 07, 2019
I visited this facility
Cardinal Senior Living was very nice. I met with the director for over an hour, I got to look at everything, and I was very impressed. I got to meet a couple of the nursing staff, and they were all very helpful and very kind. The rooms were bright, and I really liked that everybody had their doors open and people were meeting out in the hallway. I thought that was nice. They had enclosed porch which people used, the eating area was fine, and they had an area for people having more difficulties. That was separate from the other place, they had 2 staff members there all the time, and that was nice as well.
August 01, 2018
I am a friend or relative of a current/past resident
Cardinal Senior Living is small and they seem to show a lot of personal attention. It's clean, comfortable, and it's good overall. They take the residents out on occasional outings, they went out for ice cream yesterday, and folks come in to play games and do crafts with them. They do lots of stuff with them on a regular basis. The value is really good as well. It seems to be a really good community. They eat family style, and it's good for them.
February 06, 2018
I visited this facility
This community is one of the cleanest I have seen. The staff are friendly and the administrative staff are very professional and welcoming. Everyone we visit activities are going on and the resident are so happy !! What an experience.
January 30, 2018
I visited this facility
I toured Cardinal and I did not care for it. I think they had to do so much work to upgrade the place, and they've made a lot of improvements over the recent years, but it's just not everything I've hoped for for my step-dad. The administrator and owner who gave us theaq tour was excellent. The dining area needs upgrading. The tables are just like kitchen tables. They really didn't have much and they're weak on amenities.
Provider Response
We appreciate your feedback. Cardinal Senior Living is consistently striving to improve in every aspect of operations including the overall appearance of our physical plant. Many improvements have been made in our first year of business and we continue to look for opportunities to improve in the upcoming year including an upgrade to our dinning experience. As we move forward with these improvements, our focus is and will continue to be great care and exceptional customer service for all those we serve.
January 17, 2018
I visited this facility
I found Cardinal Senior Living to be an excellent facility. The staff seemed to be very caring. I had no issues with them at all. They were quite above board. They showed me examples of each of the facilities that were available. The staff member that I encountered was very professional and caring with the residents that I saw. The facility was clean and attractive.
December 07, 2017
I visited this facility
I visited Cardinal Senior. Except for one resident, they were very friendly, but it's just not what I was looking for because I didn't want a roommate. The person who assisted me answered my questions, he was very helpful, and informative.
April 07, 2014
I visited this facility
Very Nice, Residents well taken care of, Looks like a warm friendly place for Mom
Memory Care Reviews for Cardinal Senior Living
July 11, 2021
I visited this facility
My mother-in-law will be moving into Cardinal Senior Living. It seems very cheerful and professionally run. They have caring staff, it was a little lower priced than some of them that we have looked at, and it just had better accommodations. It seemed like a better fit. The manager, who is one of the co-owners, was very professional and helpful.
June 21, 2021
I visited this facility
Cardinal Senior Living is very small. The staff was very welcoming and knowledgeable. The exterior was very well maintained. It's not extremely secluded, but it's not close to a road. There were lots of flat areas for residents to walk.
They have a small beauty shop for residents. The facility is more like a house, so it has lots of small areas. Those are the two things that made us choose a different facility. It's also darker and has darker walls. It does not have many large windows, and the gathering space for residents was small with narrow hallways. For our mom, who's used to being able to be out, we just think she would not be out as much as she normally is. We felt like that would be very confining for her. Also, she kind of fit in between their two places. Her memory is not good enough really to be in assisted living because she would have what's called a wonder guard; she would have to wear that. It would automatically lock the doors that she tried to go out, so that that was not very ideal. The memory care people were much more severe and profound than she is. She is very verbal and mobile, even though what she says isn't true. She would not have anybody there to interact with.
They have several very nice outdoor patios and covered porches for their assisted living people. They had a small garden that was secure for the memory care. Because mom would need the security, she really couldn't go out onto the covered patios that they had for assisted living; there would be no one to watch her. She could wander off. There just wasn't an in-between for her at Cardinal.
The tour was great. They answered all of our questions. They anticipated what questions we might have, showed us things that we might need (but might not need). They showed us everything regardless, so that we would have an idea of everything that they offered.
They take their residents on field trips, which is very nice.
November 10, 2020
I am a friend or relative of a current/past resident
My mother-in-law moved into Cardinal Senior Living. We're very, very pleased. They've been wonderful. The apartment is fine, and she's in a private room. So far, everything's been good. We haven't met a lot of the other staff because of COVID. They do have a little courtyard. They do the laundry, they've just been really good, I think there's a beautician, and we're just so far very pleased.
April 27, 2020
I am a friend or relative of a current/past resident
My mother is living in Cardinal Senior Living. It's very nice, they're very friendly, very clean, the food is good, and she's very happy there. They're very helpful, they have been reaching out to me a lot with this coronavirus, but they're really good and try to keep the residents happy. I received a card yesterday from mother in the mail. They had them write notes to family members that they're missing. They're really good about that. Mother was able to do some bowling and play some games before the coronavirus hit.
Questions about Cardinal Senior Living
What ongoing training does the staff receive in dementia care?
Cardinal offers each staff member the opportunity to become certified dementia care practitioners.
Describe the overall population of assisted living residents at Cardinal Senior Living. What is their average age? What are their favorite things to do?
Our general population is 50 years old or over. Male and Female Residents accepted. We can accept most Residents unless the Resident has medical conditions that are prohibited by the Virginia Department of Social Services (DSS), or are listed on the Virginia state Police Sex Offender List or have a Criminal record as prohibited by State Regulations. Cardinal Senior Living is a mixed population and includes a safe secure environment for memory care services.
What programs or activities does Cardinal Senior Living offer to enrich residents' well-being?
Cardinal believes that being active is a vital element to quality of life and is committed to providing a program that will promote our residents to be active, social and engaged. Led by a CDP (Certified Dementia Care Practitioner), our program offers a variety of options to ensure that individual resident interest are considered in the ongoing development of the program each month.
What places are near Cardinal Senior Living or within walking distance for assisted living residents to enjoy?
Conveniently located near route 460 and downtown Bedford, our community is easily accessible for families and visitors. Also nearby are many options for shopping, dining and outdoor activities such as the Peaks of Otter.
What transportation services does Cardinal Senior Living offer to assisted living residents?
Cardinal has a handicap accessible van to assist residents with transport needs.
What makes the chef or dining program at Cardinal Senior Living exceptional? What kind of menu can assisted living residents expect?
Our menus are designed with current resident interests in mind. Full service dining experience including 3 home cook meals every day (breakfast, lunch, dinner), developed by a licensed dietician, using local produce and meats.
What safety features or security measures does Cardinal Senior Living offer to assisted living residents?
Cardinal offers a newly added Arial nurse call system that provides our residents instant communication to our staff when they need support. In addition, we have newly added systems such as wander guard and a secure memory care wing.
How does Cardinal Senior Living keep residents' families informed about their loved ones?
Each month residents and families receive a monthly newsletter informing them of upcoming events and any pertinent information relative to our community
What is the care staff-to-resident ratio at Cardinal Senior Living during daytime and nighttime hours?
Our overall staff-to-resident ratio averages approx. 1 care staff to 7 residents, while our memory care ratio averages 1 to 3.
How many staffers are on duty in the daytime and overnight?
Direct care staff are onsite 24 hours a day and 7 days a week.
What safety features or security measures does Cardinal Senior Living provide to protect residents who wander?
Cardinal has a newly added wander guard system in assisted living as well as a secured environment for those requiring memory care support.
Costs for Cardinal Senior Living
Services and Amenities of Cardinal Senior Living
Costs
- Rent Plus Care Fees
- Entry Fee
- Assisted Living Starting At: $1900/month
- Memory Care Starting At: $3200/month
Room and housing options
- Companion Suites: Yes
- Studio Apartments
- Housing Extra: Private & Shared Rooms
Dining options
- Dining Room Shared Meals
- Dining Extra: Full Service Dining Experience Including 3 Home Cook Meals Every Day (Breakfast, Lunch, Dinner), Developed By A Licensed Dietitian, Using Local Produce And Meats
Features
- Beauty Barber Shop
- Resident Transportation
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Health services
- Skilled Nursing
- Medication Management
- Nurse On Staff: Yes
Activities
- Offsite Activities
Diet
- Diabetic
- Low Fat
- Low Salt
Languages
- English
General
- Resident Capacity: 57
- Pets: No Pets Allowed
Range of services
- Personal Care Assistants
Licenses
- State Licenses: 55773
About Cardinal Senior Living
We are excited to welcome you to Cardinal Senior Living, Bedford's premier provider of assisted living and memory care services (Dementia / Alzheimer's). Cardinal Senior Living opened in January 2017, but our traditions and memories go back long before. Formally known as Campbell's Rest Home, this property began serving the greater Bedford area over 40 years ago. Many of the prior company's residents and staff still call this home. Our mission is to enrich the lives of those we serve by promoting the highest quality of life and providing our customers with respect, dignity and love. Our unique building layout and strong staffing ratios allow us to stay in close proximity to each individual resident and affords us the opportunity to provide superior care and oversight. We are currently in the process of updating and renovating our property. These renovations include new furniture, flooring, lighting, painting, decorating- all while maintaining a sense of familiarity for those who have called this home for many years now. In addition a newly added Arial nurse call system provides our residents instant communication with staff when they need support while being independent at all other times. Access to Staff Representatives - Cardinals unique facility layout places our residents in close proximity to our staff members throughout their day; promoting frequent contact throughout their day. Dedicated Trained Staff Members - Our team cares. Some of our staff members have served this community for over 20 years- understanding what it means to be entrusted with such responsibility- we invest ourselves in each resident well-being; training ourselves so that we can provide essential functions necessary for service. Activities - Cardinal believes that being active is a vital element for quality life- committed to providing an active program that will promote social engagement among residents on a monthly basis which includes many options so that individual interests are considered as well as ongoing development. Onsite Involved Ownership - The owners live within 20 miles radius from site; ownership is involved onsite every day which means you have direct access at any time if needed or desired. Licensed Nurse Oversight - You can take comfort knowing that Cardinal has licensed nursing oversight from its Nursing Director who has hands on involvement from beginning until end; dedicated commitment towards excellent care provided within this community. Customer Service – Dedicated customer service made possible because we take pride in recognizing no request is too small or unimportant; every request gets proper attention it deserves.
What Makes Us Special
Cardinal offers many great options and services to our customers. Conveniently located near route 460 and downtown Bedford, our community provides easy access to visitors as well as shopping, dining and outdoor activities such as the Peaks of Otter.
Get CostsMap of Cardinal Senior Living
Senior Living Communities near Bedford County, VA
Other Senior Care in Bedford, VA
Helpful Articles
- 11 Signs It Might Be Time for Assisted Living
- Nursing Home, Assisted Living, or Independent Living?
- Assisted Living or In-Home Care?
- Assisted Living Checklist: What to Look for, What to Ask
- Cost of Assisted Living
- How to Pay for Assisted Living
- How Levels of Care Affect Assisted Living Cost
- Tips on Moving to Assisted Living
