Encompass Health Rehabilitation Hospital of Northern Virginia

Shannon

Encompass Health Rehabilitation Hospital of Northern Virginia is like the gold standard. My aunt was there for 10 days, possibly two weeks at most. It's an amazing facility. It was very clean. The one caseworker I had a year ago was not great. I requested the change, and so I had a different one, and she's amazing. They did a great job with therapy. They monitored her carefully when she got a UTI. They had actual doctors. I got to talk to doctors while she was there. She had a large room. They accommodated her palate when she wasn't gaining enough weight. They worked with her and a nutritionist to find things that she would enjoy eating. They even gave her a protein ice cream just to make sure that she was getting what she needed. They were very organized and very detailed. We had copies of everything that she did. She knew when they were going to come and pick her up, so she could be ready. They take such good care of the patients there. With the exception of that one case manager, everybody was amazing and super helpful. They even trained us, the family, on how to safely help her from a chair into a car or from the wheelchair to the bed. They educated us. They even gave me a book on chemical brain injuries, so I could understand what she was going through. It really is like a magical place. The therapy room was massive, and everything was clean. It never smelled. They had a dining area, but they did not have activities and stuff because it was only for shorter stays.

Caring Relative4

My son is at HealthSouth. They’re great and doing everything they can to rehabilitate him with therapy five hours a day. They have a common dining room. I don’t know how the food is since I haven’t tried it, but he seems to like it. The patients select what they’re going to have at the next meal. At the previous meal, they bring out a menu with a selection of quite a few items. They can either go to the dining room or eat in their room. My son has only been there for a few days, so he has been eating in his room. Overall, there’s nothing to improve on. They’re doing their jobs. Their staff is friendly and seems to be working hard.