Brookdale Mount Vernon Drive

Jennie h

The staff are all wonderful Mammaw loves them all and they genuinely return that love.

Michele1999

The community was great. It was very clean and well decorated. The seasonal decorations were beautiful. The staff were very attentive to the residents. They were eating lunch and the food looked so good. I would recommend this community to anyone looking for good quality care.

Beth

What I liked about my tour at Brookdale Mount Vernon Drive was that it felt more like home than a facility. I met with the sales manager and director. Both of them were extremely nice and extremely helpful. They gave me some advice about some of the struggles that we've been having with my dad. They were just been super welcoming. Their activities director was there when I toured, and she was doing activities with the residents. They were all very engaged, and it was just nice to see. Then we had the assessment. They determined that my dad was going to be too much for that facility. The sales manager and the director both were phenomenal. They reached out and got me even more resources and more connections to help find placement for my dad. They went above and beyond.

Kay

The location of Brookdale Mount Vernon Drive was inconvenient for us. The staff members interacted with the residents. They introduced themselves to me, not even knowing if my mom was going to be there or not. They answered my questions if I had any questions. They were nice facilities. The rooms were a little bit older than what the other facility had. It looked clean. They had a hair salon slash physical therapy area, they kind of used it for both. There was a courtyard. They had an activities area, and then like a little gathering room in the dining room. The rooms were nice. It didn't have that nursing home feel to it. There was enough space, not too much space, but enough space that you could put furniture in it without everything being cramped up. The buildings were nice. I didn't get any yucky vibes when I walked up to it.

Darleen2

The staff was really good about helping me get the papers all fixed up for the VA. They came and took us over there. They showed us the place because I don't see well enough to drive. I had to place him in Brookdale because that one has memory care. I'd recommend them because I think they have really good staff. They seem to really care about the residents.

Caring103878050

Their Clare Bridge program is a combination of memory care and assisted living. They are a very nice facility. The staff is very caring, warm, and very helpful. They have activities throughout the day.

Mary80547650

My husband's mother and dad had been in their Clare Bridge, which is a dementia assisted living. They were there for five years, so we were there a lot. The staff was wonderful. They treated them just like they were babies. I was just very pleased, and it's like a special kind of caring for dementia patients. It was very positive. They had regular meals, and they had special diets for people who needed them. The last year or maybe longer, his mom needed to have her food pureed, and they did that and fed her. His mother died there. We stayed with her round the clock the last week of her life. The staff took care of her, and through the whole process, they were just very understanding and kind. I wouldn't hesitate at all to recommend them. They took them out to eat once a week. They took them to special functions. They had an exercise thing every morning. They had church services. They had different people come in and sing. They had a craft thing. One thing that really impressed me: they had a basket of baby clothes. They would fold those baby clothes and put them in the basket, and then they'd take them and mess them all up, and let somebody else do it. His mother loved to do it. It gave them something to do other than just sit there.