Brookdale Redmond

Pilar

I had known about Brookdale Redmond, because we had another family member who lived there before, and we needed to find an assisted living home for my mom that would accept Medicaid and they were one of those places. So, we've put her here and it's been working out well. They called me right away, made an appointment, and they were super professional and very easy to work with. They just made the whole transition extremely easy. Living there is like you're going on vacation to the Hilton. It's very nice. I like it. It's very open and it's got big windows. One side of my mom's room has all the windows, so it's very bright. They have a bus that would take the residents out to certain places as far as doctor's appointments and shopping. The staff has been amazing. They're super kind. They all wear masks and are just really nice. My mom loves vegetables and they've tried to accommodate her likes, which is nice of them. They're located on the street, so they don't have an open park-like area, but they have a beautiful courtyard in the middle of the facility that's kept up nicely. It has a fountain and it's super nice and clean. They make efforts to have a sun tent, so you always see the residents outside under the sun tent.

Betty

My mother-in-law is at Brookdale Redmond and it's very good. The people are very friendly, and they gave us all of the information that we needed and worked with us, and it was just a great experience. The food is excellent. There are vegetables and fruit, and they have their big meal at noon and then their lunch in the evening, and it's just perfect for older people. They have activities every day. I'm very happy with the price we're paying.

Dave

I really didn't feel that Brookdale Redmond was set up for independent living. The rest of the place is also set up for assisted living. I'd rate them fairly low because their facilities don't meet our needs. The staff who gave the tour seemed knowledgeable. To be in independent living, you have to take one of their 2-bedroom cottages, which are very expensive. The cottage was fine. It's a big, separate cottage like a house. The upkeep looked alright. I thought their lobby was messier than what I thought I would normally expect.

Provider Response

ReviewerAT1227

I looked at Brookdale Redmond. It was a nice facility, but I just thought it was too large for my husband considering the issues he's dealing with. I thought the staff was competent. The wing that he would have been in was too large for his needs. The dining area was nice and clean.

Anna

We were interested in the Brookdale Redmond memory care section. It was spacious and clean, it didn't have an odor, and the residents were out and about -- they actually approached us and had a conversation with us. The person during the tour was a little bit on the rude side when we told him we were going to try to get Medicaid help. He pretty much told us that we didn't have a place there. They had a room with a piano, and a room that they called the chapel.

Grapes

My mother-in-law is staying at Brookdale, and it's nice. The services are pretty good, and the staff is very nice. She doesn't like the food, she only likes the breakfast. They have exercise class, and many different things if people are interested in doing them.

Anna31

Brookdale Redmond has a lot to offer. It was a very nice facilty. Mom fits right in because she found a couple of ladies to sit with at the same table to enjoy their meals. There was another lady who has a dog too, and they walk their dogs together. They have a bus that takes them to the stores once a week. They have a movie night, play bingo, and they have an Activities Director who thinks of different activities for the residents to do. They provide the transportation for my mom’s appointments with her doctors.

Caring112272750

The building itself is absolutely beautiful. Even my stepdad says Brookdale Redmond (Formerly Emeritus at Cougar Springs) is the most beautiful building he's ever seen. They have a wonderful dining area for the residents and they have little places for them to go sit and read or watch television. It was just really nice. The staff is always there. They come in and they sit down and talk with him and I've seen them do that with all the other residents. They really seem to care. His apartment is very nice and roomy, and all the rooms have windows which is really nice because their grounds are beautiful. They seem to be quite adequate for what they need, being especially in memory care.

Macbham

This place is pretty terrible. My mother-in-law is here and everytime we come here she seems very unhappy. The staff is often rude and their attitude towards the residents and guest makes me believe they care very little about their residents. For the amount of money it costs to host someone here, I would expect a more professional and respectful environment. I would not recommend this establishment.

Provider Response

Kitty4

My dad had stayed at Emeritus at Cougar Springs. We chose it because of the friendliness of the people and the staff. I liked the fact that when I called, they would call right back. When we talked to them, they had answers. They were efficient. The place was very nice and clean.

Caring83193050

Emeritus at Cougar Springs was pretty nice. I liked it and felt comfortable with it. The staff was pretty nice, and I was very much impressed with the cleanliness and the attitude of the people.

Harold14

Emeritus was very nice. I was very impressed with how nice it was. It was also clean. I'm considering going there; it was very good. They had stairways but they also had an elevator for people who can't handle stairs. That was really neat. They did have nice rooms. They're small but for one person, they're pretty big. They also have cooking facilities and refrigerators in their rooms. It was nice.They also had nice dining room. The people there seemed very polite and very nice too. We had lunch and we're impressed with our lunch there. It was great! I couldn't ask for anything better. The living environment was great. They have a big room for activities like watching TV, etc. They also have a bus that takes you wherever you might want to go. The day we went, I did see a lot of people that went on the bus to go somewhere.

Harold11

Emeritus was very nice. I was very impressed with how nice it was. It was also clean. I'm considering going there; it was very good. They had stairways but they also had an elevator for people who can't handle stairs. That was really neat. They did have nice rooms. They're small but for one person, they're pretty big. They also have cooking facilities and refrigerators in their rooms. It was nice.They also had nice dining room. The people there seemed very polite and very nice too. We had lunch and we're impressed with our lunch there. It was great! I couldn't ask for anything better. The living environment was great. They have a big room for activities like watching TV, etc. They also have a bus that takes you wherever you might want to go. The day we went, I did see a lot of people that went on the bus to go somewhere.