We were interested in the Brookdale Redmond memory care section. It was spacious and clean, it didn't have an odor, and the residents were out and about -- they actually approached us and had a conversation with us. The person during the tour was a little bit on the rude side when we told him we were going to try to get Medicaid help. He pretty much told us that we didn't have a place there. They had a room with a piano, and a room that they called the chapel.
1942 SW Canyon Drive, Redmond, OR 97756
Call
(800) 385-2527
Reviews of Brookdale Redmond
Assisted Living Reviews for Brookdale Redmond
April 29, 2018
I visited this facility
November 30, 2017
I am a friend or relative of a current/past resident
My mother-in-law is staying at Brookdale, and it's nice. The services are pretty good, and the staff is very nice. She doesn't like the food, she only likes the breakfast. They have exercise class, and many different things if people are interested in doing them.
January 29, 2016
I am a friend or relative of a resident
Brookdale Redmond has a lot to offer. It was a very nice facilty. Mom fits right in because she found a couple of ladies to sit with at the same table to enjoy their meals. There was another lady who has a dog too, and they walk their dogs together. They have a bus that takes them to the stores once a week. They have a movie night, play bingo, and they have an Activities Director who thinks of different activities for the residents to do. They provide the transportation for my mom’s appointments with her doctors.
September 26, 2015
I am a friend or relative of a resident
The building itself is absolutely beautiful. Even my stepdad says Brookdale Redmond (Formerly Emeritus at Cougar Springs) is the most beautiful building he's ever seen. They have a wonderful dining area for the residents and they have little places for them to go sit and read or watch television. It was just really nice. The staff is always there. They come in and they sit down and talk with him and I've seen them do that with all the other residents. They really seem to care. His apartment is very nice and roomy, and all the rooms have windows which is really nice because their grounds are beautiful. They seem to be quite adequate for what they need, being especially in memory care.
March 12, 2015
I am a friend or relative of resident
This place is pretty terrible. My mother-in-law is here and everytime we come here she seems very unhappy. The staff is often rude and their attitude towards the residents and guest makes me believe they care very little about their residents. For the amount of money it costs to host someone here, I would expect a more professional and respectful environment. I would not recommend this establishment.
Provider Response
We are sorry to hear that your experience with us isn’t meeting you and your loved one’s expectations. We would welcome an opportunity to discuss your concerns with you personally and hope you will call us at 877-400-5296.
December 08, 2014
I am a friend or relative of a resident
My dad had stayed at Emeritus at Cougar Springs. We chose it because of the friendliness of the people and the staff. I liked the fact that when I called, they would call right back. When we talked to them, they had answers. They were efficient. The place was very nice and clean.
October 25, 2014
I visited this facility
Emeritus at Cougar Springs was pretty nice. I liked it and felt comfortable with it. The staff was pretty nice, and I was very much impressed with the cleanliness and the attitude of the people.
June 30, 2014
I visited this facility
Emeritus was very nice. I was very impressed with how nice it was. It was also clean. I'm considering going there; it was very good. They had stairways but they also had an elevator for people who can't handle stairs. That was really neat. They did have nice rooms. They're small but for one person, they're pretty big. They also have cooking facilities and refrigerators in their rooms. It was nice.They also had nice dining room. The people there seemed very polite and very nice too. We had lunch and we're impressed with our lunch there. It was great! I couldn't ask for anything better. The living environment was great. They have a big room for activities like watching TV, etc. They also have a bus that takes you wherever you might want to go. The day we went, I did see a lot of people that went on the bus to go somewhere.
December 30, 2013
I visited this facility
Emeritus was very nice. I was very impressed with how nice it was. It was also clean. I'm considering going there; it was very good. They had stairways but they also had an elevator for people who can't handle stairs. That was really neat. They did have nice rooms. They're small but for one person, they're pretty big. They also have cooking facilities and refrigerators in their rooms. It was nice.They also had nice dining room. The people there seemed very polite and very nice too. We had lunch and we're impressed with our lunch there. It was great! I couldn't ask for anything better. The living environment was great. They have a big room for activities like watching TV, etc. They also have a bus that takes you wherever you might want to go. The day we went, I did see a lot of people that went on the bus to go somewhere.
About Brookdale Redmond
We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.
Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.
Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.
Amenities and Services
- Daily assistance with bathing and dressing
- Medication management
- Dining assistance and special diets
- Assistance with reminders and redirection
- Escorts and assistance with walking
- Emergency response call system
- Housekeeping
- Laundry and linen service
*Rates subject to change at any time. Level of care not included.
Map of Brookdale Redmond
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