My mother-in-law is at Brookdale Redmond and it's very good. The people are very friendly, and they gave us all of the information that we needed and worked with us, and it was just a great experience.
The food is excellent. There are vegetables and fruit, and they have their big meal at noon and then their lunch in the evening, and it's just perfect for older people.
They have activities every day. I'm very happy with the price we're paying.
1942 SW Canyon Drive, Redmond, OR 97756
Call
(800) 385-2527
Reviews of Brookdale Redmond
Assisted Living Reviews for Brookdale Redmond
April 02, 2022
I am a friend or relative of a current/past resident
April 29, 2018
I visited this facility
We were interested in the Brookdale Redmond memory care section. It was spacious and clean, it didn't have an odor, and the residents were out and about -- they actually approached us and had a conversation with us. The person during the tour was a little bit on the rude side when we told him we were going to try to get Medicaid help. He pretty much told us that we didn't have a place there. They had a room with a piano, and a room that they called the chapel.
November 30, 2017
I am a friend or relative of a current/past resident
My mother-in-law is staying at Brookdale, and it's nice. The services are pretty good, and the staff is very nice. She doesn't like the food, she only likes the breakfast. They have exercise class, and many different things if people are interested in doing them.
January 29, 2016
I am a friend or relative of a resident
Brookdale Redmond has a lot to offer. It was a very nice facilty. Mom fits right in because she found a couple of ladies to sit with at the same table to enjoy their meals. There was another lady who has a dog too, and they walk their dogs together. They have a bus that takes them to the stores once a week. They have a movie night, play bingo, and they have an Activities Director who thinks of different activities for the residents to do. They provide the transportation for my mom’s appointments with her doctors.
September 26, 2015
I am a friend or relative of a resident
The building itself is absolutely beautiful. Even my stepdad says Brookdale Redmond (Formerly Emeritus at Cougar Springs) is the most beautiful building he's ever seen. They have a wonderful dining area for the residents and they have little places for them to go sit and read or watch television. It was just really nice. The staff is always there. They come in and they sit down and talk with him and I've seen them do that with all the other residents. They really seem to care. His apartment is very nice and roomy, and all the rooms have windows which is really nice because their grounds are beautiful. They seem to be quite adequate for what they need, being especially in memory care.
March 12, 2015
I am a friend or relative of resident
This place is pretty terrible. My mother-in-law is here and everytime we come here she seems very unhappy. The staff is often rude and their attitude towards the residents and guest makes me believe they care very little about their residents. For the amount of money it costs to host someone here, I would expect a more professional and respectful environment. I would not recommend this establishment.
Provider Response
We are sorry to hear that your experience with us isn’t meeting you and your loved one’s expectations. We would welcome an opportunity to discuss your concerns with you personally and hope you will call us at 877-400-5296.
December 08, 2014
I am a friend or relative of a resident
My dad had stayed at Emeritus at Cougar Springs. We chose it because of the friendliness of the people and the staff. I liked the fact that when I called, they would call right back. When we talked to them, they had answers. They were efficient. The place was very nice and clean.
October 25, 2014
I visited this facility
Emeritus at Cougar Springs was pretty nice. I liked it and felt comfortable with it. The staff was pretty nice, and I was very much impressed with the cleanliness and the attitude of the people.
June 30, 2014
I visited this facility
Emeritus was very nice. I was very impressed with how nice it was. It was also clean. I'm considering going there; it was very good. They had stairways but they also had an elevator for people who can't handle stairs. That was really neat. They did have nice rooms. They're small but for one person, they're pretty big. They also have cooking facilities and refrigerators in their rooms. It was nice.They also had nice dining room. The people there seemed very polite and very nice too. We had lunch and we're impressed with our lunch there. It was great! I couldn't ask for anything better. The living environment was great. They have a big room for activities like watching TV, etc. They also have a bus that takes you wherever you might want to go. The day we went, I did see a lot of people that went on the bus to go somewhere.
December 30, 2013
I visited this facility
Emeritus was very nice. I was very impressed with how nice it was. It was also clean. I'm considering going there; it was very good. They had stairways but they also had an elevator for people who can't handle stairs. That was really neat. They did have nice rooms. They're small but for one person, they're pretty big. They also have cooking facilities and refrigerators in their rooms. It was nice.They also had nice dining room. The people there seemed very polite and very nice too. We had lunch and we're impressed with our lunch there. It was great! I couldn't ask for anything better. The living environment was great. They have a big room for activities like watching TV, etc. They also have a bus that takes you wherever you might want to go. The day we went, I did see a lot of people that went on the bus to go somewhere.
Independent Living Reviews for Brookdale Redmond
August 16, 2021
I visited this facility
I really didn't feel that Brookdale Redmond was set up for independent living. The rest of the place is also set up for assisted living. I'd rate them fairly low because their facilities don't meet our needs. The staff who gave the tour seemed knowledgeable. To be in independent living, you have to take one of their 2-bedroom cottages, which are very expensive. The cottage was fine. It's a big, separate cottage like a house. The upkeep looked alright. I thought their lobby was messier than what I thought I would normally expect.
Provider Response
Thank you for taking the time to visit and provide feedback about our community. Please know it will be reviewed and used to better serve our residents and their families in the future.
Memory Care Reviews for Brookdale Redmond
December 27, 2019
I visited this facility
I looked at Brookdale Redmond. It was a nice facility, but I just thought it was too large for my husband considering the issues he's dealing with. I thought the staff was competent. The wing that he would have been in was too large for his needs. The dining area was nice and clean.
Services and Amenities of Brookdale Redmond
Room and housing options
- 1-bedroom apartments
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- Garden And Patio
- Resident Parking
Cleaning services
- Housekeeping
Health services
- Medication Management
Activities
- Offsite Activities
- Religious Services
Diet
- Low Fat
- Low Salt
Languages
- English
General
- Minimum Age: 65
Training Areas
- Memory Care Training
About Brookdale Redmond
Brookdale Redmond offers a warm and inviting place for seniors to call home. Its assisted living community helps seniors maintain their independence while providing the personalized care they need. Each day, the staff greets residents with a smile and provides assistance as needed. With its homelike setting, restaurant-style dining experience, activities and beautiful surroundings, the community offers something special every day. Genuine caring staff members offer assistance with daily tasks such as bathing and dressing while respecting resident independence. Through special events, activities clubs and cultural enrichment programs, the community provides unlimited opportunities for residents to get to know each other.
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