"When you walk in at Roanoke Landing Nursing and Rehabilitation Center it smelled of urine. There were a lot of patients sitting in wheelchairs in the hallways, and they just looked lost. I didn't get the feeling that mother would be any more than a number down the hallway. It was very expensive. The staff was fine and answered all of our questions. The appearance, smell, and price, turned us off. The administrative staff was fine. The people didn't seem to be cared for as much. It's located right beside the hospital."

"Heritage Care of Elizabeth City was overcrowded and didn't have many activities. They certainly could use more staff. The rooms were small. There was no place to do anything in the room. Usually, there were two people in a room and so it was not conducive to good living, but they were doing their job and the people needed them. It's well-maintained and well-taken care of. It's clean and decent."

"how I was treated when I was There Though july312008-sept212009. I had seen people left on the bed for hours by some staff members using cell phone 24/7 during the shift. The Cna's would read the med logs for the people living there and laugh when you pass by. No names but a small thin black worker known to hide and talk the whole shift in the med room with med techs ( also will tell the people who pay to live there to wait till done when on a cell phone call 24/7 on ear during shift talking). Now to me the food wasn't good and the cook Mrs. Annie tryed to work with the food given. The few workers who worked good and need a raise have beeen worked to the bone for real!!!!!!! I was Having An astma attack asked to call the doctor Brown what to do for me. No told to lay down an hour later asked do I need to go to er for breathing treatment? Katie didn't listen to me that night was weazzing hard and almost had throat close up. Next day till the seventh day was the same asked for doctor brown's advice for help/ treatment if needed no help from med techs. I had to call a temp socal worker in charge of me to get a doctors appt with doctor brown in person. doctor in shock and said to tell them med techs a peice on mind the next time at pinewood manor for people on list to check out. So darline/mary/katie wasn't treating my healyh right and leagally got away with neglecting me for real. The person in chage at the time Mrs. Armstrong wasn't told so wasn't the regestered nurse the only one paid at pinewood manor. Now how did they treat me after I was misstreated Mrs. Armstrong told my temp socal worker find me a new place I was unhappy. i wanted change not unhappy but was booted out with my fl2 form quickly!!!!!!!!!!!!!!!!!! And was placed like a peice of trash in a worse place quickly from h$ll. Mary processed my health infomation that day and left fragments in the health information for me. I had magor parts of doctor records that only now i have to start over with new tests and stuff to get the help I need. I have had no spine shots for over 10 weeks in pain, no doctor to take care of back, and the pain from bone spurs are so bad its past a ten leval. I had twoo meds left out of the total meds that came with me oh this is the worst. The place pinewood manor treated me like a 4th class person cause i practiced wicca not being of Christ. The place has too many bugs running around and spiders trying to catch a meal at 11;00pm at night They are huge wolf spiders. I had the staff by pass me for the snack cart so many times it wasn't funny. Now I over looked so much more but this is a fact. I you want to dump your family and never come back you found the place. but if you love the person and want the best food and care don't trust the pinewood manor for such care. I have the best knowledge of the place cause I lived there so take this how you want. I care for friends left there and worry over if treated right but can call them every so often. But since now I typed this I bet they will not let me call in furture!!!!!!!!!!!!!!!!!! Signing out by magical name sliver wolf only."

"My mom moved into the Edenton House. We are all 100% happy, and she is 100% happy with the way things are going there, and would you say ecstatic. Everyone that we've come in contact with the Edenton House has been very, very helpful, and very, very loving toward our mom. My mom seems to enjoy the food. Cleanliness is on the top of the list for us, it does not have a smell of anything but cleanliness, and everytime I go in there, they're cleaning. You see them cleaning everywhere, the floors, walls, bathrooms, constantly, I think they're all over the top of it, it's a good job. I know she has enjoyed being with crafts, she's always liked that kind of stuff."

"My mother has just checked into Scotland House. They offer various activities like arts and crafts, bingo, and religious services. They're very courteous. It is a new community. It is clean, neat, and well laid-out. My mother is in in a private room that is very spacious. It can accommodate a full or a queen-sized bed, a table, a dresser, and a nightstand. The room has a very wide bathroom, and it is wheelchair accessible. It is very nice room size. They provide breakfast, lunch, and dinner. If you don't like what's on the menu, you can order soup or a sandwich. My mom seems to love the food so much better than where she was at. She also enjoys what activities they have."

"If you are looking for luxury in the rooms, go somewhere else. However, if you want to have a caring professional staff, this is the place for you or a loved one. As a resident you are treated like family and I could have sworn that grandma was in the kitchen cooking. There is an activity center for bingo, and various games, etc. The facility is located in a pastoral setting with the ability to enjoy being outside with supervision. Finally, if you are looking for a place where you will be treated with dignity and respect, this is where you want to be. "

"I toured The Landings of Albemarle. When you first come in, it's very open. It's very light. The offices are glass panes, so you can see the employees in and the employees can see out. You're in a very open lobby area. Also, you're not looking down at a resident's wing. They have a nurse's station that is kind of off to the side. Everything is just much more open and the residents' wing is a little bit more private. I only talked with one person, she was a sales rep. I had a very positive feeling. She asked lots of questions. She had lots of information. She didn't have to look up price sheets. She knew exactly what the prices were. It's a much newer facility. It was built with a little bit more modern thinking. The only thing that wasn't great for me was the landscaping. When you walk up it is not well maintained. They had fall decorations up. It's very bright. It was very cheery, but there were some weeds in the flower beds. They had a lovely fit-in patio, but there were no shade umbrellas. There were no plantings. It was attractive. They had nice furniture. They had artificial turf, but on a nice, hot, sunny day, it would have been very hot."

To learn more about this provider's license and review other available state reports, please visit: North Carolina Division of Health Service Regulation Licensed Facilities