Complete Care at Brakeley Park

Karen

They need to know the place is not very clean and they take used sock slippers and use from person to person look like they have not been washed in months the cloth chairs smell like pee they go from room to room and not wipped off or disinfected at all they discharged my husband with swelling feet and arm not having him.checked came home not be able to walk the stairs as I was told he could i had to call the squad to bring him to the er he is now in the hospital thanks to not caring for the patients there

2021sam

We have been trying to place our mom in this facility for about 6 weeks. At first the lady my sister spoke with was very nice and helpful. For the last 3 weeks she will not return calls or emails. It only takes a quick email to tell us the status. If this is how potential residents families are treated, how will loved ones be treated?

notgoingback

You can push the call button for hours, they never come. Dont explain meds your taking. when you ask its like your bothering them. You can wait for hours like 8 hours for pain meds. They don't seem to care. I found about 2 people that seemed to sincerely care about the patients. When admin is gone at night and the weekends its a totally different attitude. I would not recommend to send anyone there, rehab or nursing home.

Jo-Jo A.

I find the staff makes the difference. They are conscientious and caring.