Health Center At Bloomingdale

Never enough aides on duty in the later day hours residents seem to wait around needs a good cleaning and update of facility

My mother has been at this facility for almost a year now and the conditions are appalling. Do not leave your loved ones to the care of these people. I repeatedly have seen the staff yell and scream at the residents and mistreat them, specially at the memory care unit. This is the extent of the interaction of the staff with the residents; the rest of the time the residents are left to stare at the wall or the TV all day. The nurses are like robots, no compassion or care at all for the patients. They are only interested in feeding them their medications and getting out of there. STAY AWAY FROM THIS PLACE.

I am a long time neighbor and friend of one of the "oldest" clients at Bloomingdale. She's over 100 and age has caught up with her. Her dementia has become quite severe, so when I come visit her she no longer knows me, although at times I look "familiar" to her. But, after spending a couple hours.......some little things come back to her. She repeats herself constantly but that's okay, as long as she's having a conversation......it's all good. She is well taken care of and when I see something that someone may have neglected , I say my piece to whoever I believe is in charge and it is taken care of. I scouted MANY places before telling Irene's sons about Bloomingdales and they are very satisfied with it. I believe she is safe there and treated with respect.

As the prospective patient, I did my homework. After visiting a number of in-network facilities covered by my insurance carrier, I was confident that The Health Center at Bloomingdale was the place for me. I am an outgoing friendly person, and I wanted to feel comfortable in my new surroundings. Everyone – the front desk, the cleaning crew, the nurses and aides – greeted residents by name and with true concern for their comfort. The focal point of rehab for me was to re-enter the workplace and continue my life being physically fit to enjoy kayaking and chasing after my granddaughter. The PT room and work stations at Bloomingdale were immaculate. On one of my visits, a therapist was working one-on-one with an elderly patient. Two things were immediately clear to me: (1) The patient – though tentative about her ability to move from the wheelchair to the walker – was at ease with the therapist. (2) The patient had the PT’s total attention, despite the unannounced visitors in the doorway. Bloomingdale’s OT offerings included a full working kitchen and bathroom facilities with a tub. Every part of this designated area was clean, with all weights, bands, balls, putties, etc. neatly stored at the beginning of the work day, as well as after hours. My intake visit with the Physical Therapist on my first day confirmed my initial impressions of The Health Center at Bloomingdale. My PT wanted to know all about me before I blew out my knee, and more importantly, he wanted to know what my expectations were post rehab. There was absolutely nothing cookie-cutter about my physical rehab at The Health Center at Bloomingdale! Rehab was tailored to meet my specific immediate medical needs and end-result expectations. Daily PT and OT included “homework” I was willing and able to do in my room on my own. Seven days each week we worked as a well-oiled team to achieve mutually identified needs and wants. As I prepare to re-join my family and colleagues at work, I do so knowing that I selected the most appropriate rehab facility for me. I did my homework; I worked diligently within the confines of a rigorous, demanding rehab protocol; I collaborated with a supportive team of professionals. The Health Center at Bloomingdale was everything I needed – and more!