"My mother wants to go to Carter Place. It's a small community. She liked it. There's nothing least I liked at all. I just like it. I had my mother on the phone so she could talk to the guy because she's in Wisconsin and she was just happy. The staff was very nice. The rooms were efficient and nice. It's like one big happy family. The dining area was nice. They have a hot tub there. They have a beauty salon. They have a room where they do activities. It's very clean."

"For a small town, this will have to do. It is not a very big establishment, but it is nice. The grounds are kept up and the building is built solidly. The staff is not very friendly and many of them are not trained well enough to take care of the elderly. I was not impressed by their service and how they treat people. "

To learn more about this provider's license and review other available state reports, please visit: Iowa Department of Inspections and Appeals Health Facility Database

"My grandpa became ill and began undergoing care at West Point Living Center. This was a very sad time for our family. We first saw the facilities and were skeptical. The building was in decent condition but you could tell that it was a very old building. Also, the rooms were pretty small without windows and residents had to share a room with another person. It doesn't have the nicest facilities your going to find. However, what it lacked in facilites it made up for in people which is the more important of the two in my opinion. Although, I wasn't there all the time, when I was there they treated my grandpa with respect and kindness. When he passed, I could see the sadness that the caregivers had and that convinced me that he was in good care. Overall the experience was as good as it could have been. "

St. Joseph's Retirement Community is located in the quaint city of West Point, Nebraska. With a population of just over 1,000, residents enjoy the comfort of being in a small community while still having access to convenient amenities such as shopping centers, restaurants and health care. St. Joseph's Retirement Community provides assisted living and memory care services. Trained caregivers are available 24/7, offering health amenities such as bathing and grooming assistance, medication management, skilled nursing and restorative care. Those in the memory care unit enjoy specialized care in a home-like environment. To ensure that residents can focus on personal wellness, maintenance chores such as housekeeping, laundry and meal preparation are taken care of. Respite care is also available. To encourage physical, mental and social wellness, St. Joseph's offers a range of activities. Exercise classes, card and board games, musical events and arts and crafts are just a few of the activities available. Memory care residents have access to special activities geared toward maximizing cognitive health, such as reminiscing sessions. During leisure time, residents enjoy socializing in the community room, relaxing in the spa and socializing over nutritious meals in the dining room. To learn more about this provider’s license and review other available state reports, please visit: Nebraska Department of Health and Human Services Facility License Search

"We put my mother-in-law in Hooper Care Center. We are okay with it, and it is adequate. The staff is very friendly. They are doing very well. Mom has a roommate. It is small and we could hardly get her chair beside her bed with a little table. My sister-in-law was really upset that it is so small. My mother-in-law has dementia and we have to put her in a secured unit. She’s only been there about three weeks now. They take her to some physical therapy, and they try to keep her busy. They would have her folding towels, and she cuts and makes quilt walks. I will say the activities are nice. I like that it is close to all of us. "