The Manor and Villages

Marceille

My parents-in-law were at The Manor and Villages of the Sunset Senior Communities. They were in assisted living, and they did a very good job and took very good care of them. They did not like the food, though. It was not good, and that was pretty much the consensus of anyone we talked to there. Their first apartment had enough space and was really nice. It was totally redone before they moved in, and they had housekeeping at that time. When they transitioned over to assisted living, it was still a nice but smaller apartment, and it was okay. It took away our fear of them having a stove, and some of the other things that they could no longer get their hands on, like burning candles or anything like that. We also felt very comfortable with the fact that there were people in and out of their room all the time, so we felt that they were being monitored. The staff was very good. They definitely wanted to make sure that they followed every letter of what they had to do. We had to consult with the PA to get the right medications, or when to end some medications for more pain relief at the end, and stuff like that. There were a lot of activities to go to. My parents just chose not to do a lot of them. Their apartment was clean, although when we moved furniture, we found a whole bunch of crumbs, so they probably didn't move them. Maybe that's part of their contract for cleaning.

Karen

I went here. I don't dislike anything about it. It is Christian-based. They have a lot of activities. It's a great atmosphere and they have a pool and sauna. The staff was great. The food was excellent. The cleanliness and structure of the building was excellent. They have quality rooms. It's a friendly environment. The dining area was nice, and the courtyard was beautiful.

ReviewerRC#0713

We had a good experience going on the tour. The lady showed us some of the rooms and just talked about the area and what they have to offer. They have different rooms. Some of them were just one room. Some of them are two rooms with a kitchenette and then they have apartments that are a little bigger. They have a nice dining area, a library, a knitting group, book clubs, a store, and different things. It's close by and it's very convenient for my daughters

Diane

It was fine but it wasn't for us. As my daughter would say, it was too bougie, and I didn't like the fact that they have a buy-in program. The person who assisted us was very good though. Every time she went by someone, she would say hi and knew their names. That was a huge facility so I was so impressed that she knew everyone's name. They had a lot of things. They had a computer room and they offered computer classes. You could also use one of their computers if you didn't have your own. They had two hot tubs, and a swimming pool and they also had activities daily. There were quite a variety of activities. She said they have 8 elevators, which I thought was great because it was a huge community. What I also didn't like is the fact that it was near such a busy area. I've lived in Grand Rapids now for 23 years, and I am not that familiar with that side of town. The fact that it was in such a busy area, was a kind of a turnoff, at least for us.

Cathy

It seemed like a very welcoming community. There are a lot of activities that I liked for my mom because she's an active person. It was clean. We had lunch there, and the food was excellent. I don't have anything negative to say about it. The staff was excellent. The woman who gave us the tour knew many of the residents' names, she was engaged with them, and she knew their histories. They were great. They have outings and things within the facilities. There's a gym and a pool, almost everything she would want to do.

Keith

It is a wonderful place. My mother was there, as well as my mother-in-law and aunt. I have many friends and family who have been there too. It's an A1 place, wonderfully well run and highly recommended. The staff is top-shelf and they're very, very good. I can't find any fault with it. We didn't observe any activities, but my mother-in-law and my mother participated in a number of things while they were there. They did card games, different day trips to see different sites, various study groups like Bible study, book clubs, and all that. They have lots of activities. They have a cafe and a full dining area, and the food is very, very good. The facility is extremely well maintained.