Manorcare Health Services - Potomac

My mother arrival started in November 2019. She has had three urine infections from November to May 2020. Also, the victim of the Coronavirus. Her quarantine was three weeks. On the day of her doctor visit, my mother was transported by the transportation van without a mask. Later that day, the hospital gave the coronavirus test and the test came back positive. My sister and I had to be tested because of the positive result

I had short term recovery at Manorcare Health Services – Potomac and it was good. I had physical and occupational therapy. It's kind of an interesting place because there are a lot of foreign workers there from different countries, but they're all well-mannered, will take care of you, come by and check on you once in a while, and take your bloodwork. The place is very nice and well-maintained. Overall the staff is good.

The staff is horrible my dad only been there one week, and the staff does not give medicine one time or on a schedule they are very hands off. The facility is nice but the staff is horrible!

Disorganized mess. My father was here for 5 weeks, and they couldn't even give him a one hour notice of when his physical therapy was going to be each day so that he could take pain meds before therapy. He was in needless pain so much of the time. Pain med dosing is haphazard, food service is frequently incorrect, staff is rude and unhelpful for the most part. A very few friendly exceptions. Would never consider this place again, nor would I recommend it to anyone for any reason.